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Slamminc11

Last reply Dec 16, 2008 · posted in DISH Network Support Forum

Would you pay extra if Dish followed Dell's example?

Just thought I would ask since so many here complain about Dish's "overseas" CSR's.

Dear Dell: Customer service should be free | The Digital Home - CNET News

27 Replies · 3655 views

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Rick2009

Dec 15, 2008

My wife has worked in tech support for dish for 3 years and from what I understand they only have one overseas call center. The overseas call center is located in the Philippines and is only used for billing and for overflow when the USA based call centers get backed up. We've been subscribers for almost 5 years and in that time frame I've called a dozen or so times and never gotten any "foreigners".

Dish pays their tech people REALLY good. I've often wondered if someday my wife is going to show up for work and they'll tell everyone that the jobs have been outsourced. But here's my take on things. If dish were my company, I would NEVER outsorce my support to India, China, or some other place were a language barrier is going to ultimately frustrate the customers. I can understand dish having the call center in the philippines because they're just taking billing and overflow calls (a.k.a. unskilled and less prone to customer frustration) and if they do acutally have to troubleshoot, ideally it's rare. From what my wife has told me there's plans to open another center in Florida so that should further reduce routing to the phillipine center.

Secondly, it doesn't take a whole lot of common sense to see that with a company like dish, aside from the guy who comes and installs the equipment, those people answering the phone are the only other human contact you'll ever have with them. If you were calling the shots at dish, would you want that to be somone that can hardly speak English?

Lastly, even if dish only had 10 million customers and those customers were only paying 20 dollars a month, thats two-hundred million dollars a month in gross income and makes it pretty obvious why they can pay so well and would hardly have any reason to try and pinch pennies by sending jobs overseas. I know that the fact they opened one in the Phillipines could be considered evidence of penny pinching and I don't really have an explanation of why they did that versus just opening another one in the USA, but anyway.......

Maybe I'm right, maybe I'm wrong, but that's the way I see it.

Giljorak

Dec 15, 2008

Every day I drive by the main Denver area call center in Englewood/Littleton Colorado. They always have a help wanted sign up and indicate starting wages are $11 - $14 per hour. For beginner tech support the is barely acceptable especially in the Denver job market. If you were lucky and impressed the right folks after 12 months you be earning $1.50 more per hour. I worked for Dish at that call center 4 1/2 years ago after I got laid off due to the dot com crash. The churn is amazing, almost every week there was another class of 12 - 15 new CSRs starting training. Back when I was there the main goal was to get the customer off of the phone in less than 8 1/2 minutes.

Luckily after 4 months I was able to get my old job back.

Evan back then I know of one overseas call center, it is in the Phillipines and was called the Orange call center. We were forbidden to discuss it in any form with customers.

Quantum

Dec 15, 2008

Giljorak said:
There are 11 kinds of people in the world, those that understand binary, those that don't, & those that think they do.

Thanks for the post Giljorak, but just a quick note. Most people get this quote wrong, and it always bugs me. Here's the right way:
00 - Those who don't understand binary
01 - Those who do understand binary
10 - Those who think they understand binary

... so there are in fact 10 (base 2) kinds of ppl in the world. And people are people, not things, so it's 'who' understand binary, not 'that'.

Mr Tony

Dec 15, 2008

Rick2009 said:
My wife has worked in tech support for dish for 3 years and from what I understand they only have one overseas call center. The overseas call center is located in the Philippines and is only used for billing and for overflow when the USA based call centers get backed up. We've been subscribers for almost 5 years and in that time frame I've called a dozen or so times and never gotten any "foreigners".

huh....so I guess those 6 times I called to fix my Grandma's Dish box after the stupid card upgrade the US call center were "full" and that's why I got Bangladesh Bob, Kim, John etc and kept getting hung up on because all I needed was a rehit to the receiver

The only time I got the US is when I told "Jane" my issue a week later (the receiver showed 0 signal at 2 different spots) and she transferred me to tech support

Jim5506

Dec 15, 2008

Quantum said:
Thanks for the post Giljorak, but just a quick note. Most people get this quote wrong, and it always bugs me. Here's the right way:
00 - Those who don't understand binary
01 - Those who do understand binary
10 - Those who think they understand binary

... so there are in fact 10 (base 2) kinds of ppl in the world. And people are people, not things, so it's 'who' understand binary, not 'that'.

Actually he was right in the first place.

Counting number 11 (base 2) = counting number 3 (base 10).

You began with absolute numbers which start with 0 but the first of anything is not 0 (except for hard drive numbers), it is 1.

So there ARE 11 (base 2) kinds of people in the world.

Unless you purposely start counting with 00 which does not make sense...

Zero327

Dec 15, 2008

Giljorak said:
Evan back then I know of one overseas call center, it is in the Phillipines and was called the Orange call center. We were forbidden to discuss it in any form with customers.

There are several, albeit Orange is the only one the CSRs know about. There's several in India as well. And it's still forbidden to discuss its existance, no matter how much they suck. And God do they suck!

MikeD-C05 said:
DISH is just being penny wise and pound foolish by continuing these foreign language csrs.

There are only pennies here! Take your pounds and shove em Brit!

While we're on the topic, everyone knows Charlie promised to get rid of the outsourced centers something like ten months ago right? Good to know Chuck keeps his word!

Islandguy43

Dec 16, 2008

Iceberg said:
huh....so I guess those 6 times I called to fix my Grandma's Dish box after the stupid card upgrade the US call center were "full" and that's why I got Bangladesh Bob, Kim, John etc and kept getting hung up on because all I needed was a rehit to the receiver

The only time I got the US is when I told "Jane" my issue a week later (the receiver showed 0 signal at 2 different spots) and she transferred me to tech support

I believe Dish had a separate call center set up for the card swap, and it seemed to be outsourced or offshore.

When I need to speak with a CSR, I prefer the online chat. Atleast that way, you don't have to deal with an accent.

jayn_j

Dec 16, 2008

Jim5506 said:
Actually he was right in the first place.

Counting number 11 (base 2) = counting number 3 (base 10).

You began with absolute numbers which start with 0 but the first of anything is not 0 (except for hard drive numbers), it is 1.

So there ARE 11 (base 2) kinds of people in the world.

Unless you purposely start counting with 00 which does not make sense...

Uh, 11 is 3, not 2.

Also, any good software engineer knows that c defines the option base for arrays as 0 because that is the base address of the pointer. So you generally access from 0 to n-1.

Now, have we beaten any traces of humor out of the poor joke?

Quantum

Dec 16, 2008

It's been duly punished and trampled.

Serves me right...

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TWiT Tech Podcast Network

16 minutes ago · posted in TWiT Tech Podcast Network

Club TWiT: Media Club #3 - Best of Adult Animation: Futurama, Rick and Morty, and Simpsons Classics

Time for another AWESOME video from the TWIT Network!

View: https://www.youtube.com/watch?v=beTFfPz10OI

Direct YouTube Link - Club TWiT: Media Club #3 - Best of Adult Animation: Futurama, Rick and Morty, and Simpsons Classics
TWIT's Website
TWIT Live Feed

0 Replies · 0 views

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SuperDish_Fan23

Last reply 26 minutes ago · posted in DISH Network Support Forum

Its crazy how the ViP922 is so rare for no reason.

Why are ViP922s So rare? like its crazy how ebay has none, i checked everywhere, also, i got a ViP222k now, which is actually activated!

4 Replies · 79 views

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dishdude

Today at 1:45 AM

They didn't sell many, they were pricey and not out long. Quickly got replaced by the Hopper.

Reactions: charlesrshell

telstar_1

Today at 1:50 AM

They were high-end specialty, somewhat buggy and the 612/622/722 just overwhelmed it in popularity.

Reactions: charlesrshell

HipKat

33 minutes ago

I think they were more of a transitional receiver bridging the VIPs to the Hopper. They were a PITA to install and were buggy. Personally, I thought at the time that they were the best receiver out there. The versatility of the VIP's with the new Hopper GUI and, by far, the coolest-looking front plate and lighting.

Reactions: charlesrshell

AZ.

26 minutes ago

Well if it is because of reliability that wouldnt shock me.I went through 5 or 6 of them in little over 2 years. I loved the Sling when it worked! Saved lots of money having it in the day. That was probably 15 or 16 years ago?

Reactions: charlesrshell

teachsac

Staff member HERE TO HELP YOU!

Last reply 33 minutes ago · posted in TV Shows

S.W.A.T. Exiles (Starz)

Hondo is back with a new squad 9/25 only on Starz.

View: https://m.youtube.com/shorts/b0gPzA8KHEQ

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TRG

Aug 1, 2026

Pass,

klang

Aug 1, 2026

Never watched the previous shows, so doubtful.

dfergie

Sep 2, 2026

View: https://youtu.be/wRbxI9muoIw?is=uM9d0DhDKRao_kA3

teachsac

Today at 8:19 AM

Started watching yesterday. Not too bad.

Scott Greczkowski

33 minutes ago

Wife likes it.

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Booredatwork.com

46 minutes ago · posted in BooredAtWork.COM

Alexa Tablet 12 Pro Unboxing!

Time for another AWESOME video from BoredAtWork!

View: https://www.youtube.com/shorts/apQ9G9Nr9so

Direct YouTube Link - Alexa Tablet 12 Pro Unboxing!
Booredatwork.com Website
Booredatwork on Facebook

0 Replies · 2 views

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Former member 208119

Last reply Today at 7:56 AM · posted in SiriusXM Satellite Radio

SXM still giving discounts

My year was almost up and we got the new bill for a year of service for $ 360.00 insane sat radio is becoming like cable!!! i logged into my acct and hopped onto chat and told the rep that i wanted to cancel. she understood my concern and went quiet for a few minutes. i figured that she was canceling my service. she comes back and said that she seen that i have been a sub since 07 and then offers me the same package for a year for 120.00 with taxes and fee's!!! i grabbed it. after almost having a stroke :biggrin

238 Replies · 11035 views

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Bruno

Oct 4, 2026

What i noticed with my last renewal XM is now billing me $4.99 monthly instead of one time yearly payment.

Jimbo

Oct 4, 2026

Bruno said:
What i noticed with my last renewal XM is now billing me $.99 monthly instead of one time yearly payment.

Did you accidentally get on the wrong plan ?
I still do the once a year plans.

Bruno

Yesterday at 11:16 AM

Jimbo said:
Did you accidentally get on the wrong plan ?
I still do the once a year plans.

I have to think maybe more people dont keep track of the monthly XM bill. Every time i renew i put a reminder on my calendar week before its time to renew. My wife told me the other day not to renew her and then i told her you are not going to be able to listen to XM at home. Then she changed her mind...!!

Reactions: Jimbo

TRG

Yesterday at 11:55 AM

Bruno said:
I have to think maybe more people dont keep track of the monthly XM bill. Every time i renew i put a reminder on my calendar week before its time to renew. My wife told me the other day not to renew her and then i told her you are not going to be able to listen to XM at home. Then she changed her mind...!!

I get an e-mail every month reminding me that X amount will be charged to my credit card. If I see it go up I get on chat or pick up the phone. But I also remember that my year is up in December.

Reactions: Foxbat, comfortably_numb and Bruno

Bruno

Yesterday at 12:08 PM

TRG said:
I get an e-mail every month reminding me that X amount will be charged to my credit card. If I see it go up I get on chat or pick up the phone. But I also remember that my year is up in December.

yea i don't understand WHY, like you I get a notice each month. Mine is also up in December.

Jimbo

Yesterday at 5:08 PM

Bruno said:
yea i don't understand WHY, like you I get a notice each month. Mine is also up in December.

You get an email every month to let you know they are billing you for the next month.

Foxbat

Yesterday at 11:14 PM

Mrs. Foxbat reminded me it's that time of the year to do the Cancel Tango

The A.I. agent appears to be better than in the past. It got to the acceptable price quicker than previous years, no human operator involved. $5/mo and I still have over $50 in SiriusXM credit from my FordPartner benefits.

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Jimbo

Today at 7:56 AM

Foxbat said:
Mrs. Foxbat reminded me it's that time of the year to do the Cancel Tango

The A.I. agent appears to be better than in the past. It got to the acceptable price quicker than previous years, no human operator involved. $5/mo and I still have over $50 in SiriusXM credit from my FordPartner benefits.

I forgot you can pay that with Ford Pass points, I won't be due again till Feb, but I'll have to remember to try it ... Not sure what needs to be done, but I do have a substantial amount of points currently.

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Scott Greczkowski

Staff member HERE TO HELP YOU! Cutting Edge

Last reply Today at 6:49 AM · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne

Get it?

An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....

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long_time_Dish

Yesterday at 4:17 PM

You Look Like You Love Me - Ella Langley

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dishstaller

Yesterday at 10:20 PM

See Me Feel Me - The Who

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long_time_Dish

Yesterday at 10:57 PM

Take It Easy On Me - Little River Band

hwkn

Today at 2:35 AM

TAKE IT As It Comes-The Doors

ClarkGable

Today at 6:49 AM

Take It To The Limit - The Eagles

Reactions: gms49ers

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jamieh1

Last reply Today at 6:19 AM · posted in DIRECTV Programming Forum

Directv curated multi view now live

The new curated multiview is now live.
While on many of the sports channels and non sports channels there is a multi view option button. It will pull up a side bar with many different multi view options.

6 Replies · 347 views

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KyL416

Tuesday at 7:29 PM

It's now expanded to a Build Your Own Multiview, currently available to streaming customers with Geminis and Roku, and coming soon to Android TV, Fire TV, Vizio, LG, Apple TV and Tizen.

Reactions: I WANT MORE, TheRatPatrol, dtv757 and 2 others

b4pjoe

Tuesday at 7:30 PM

KyL416 said:
It's now expanded to a Build Your Own Multiview, currently available to streaming customers with Geminis and Roku, and coming soon to Android TV, Fire TV, Vizio, LG, Apple TV and Tizen.

But not on the only device they ship out right now which is the Gemini Air.

Reactions: Jimbo

TheRatPatrol

Thursday at 11:37 PM

KyL416 said:
It's now expanded to a Build Your Own Multiview, currently available to streaming customers with Geminis and Roku, and coming soon to Android TV, Fire TV, Vizio, LG, Apple TV and Tizen.

How soon will it be available on Apple TV? Thanks

I WANT MORE

Friday at 7:36 AM

b4pjoe said:
But not on the only device they ship out right now which is the Gemini Air.

It's on my Air's.

b4pjoe

Friday at 9:04 AM

I WANT MORE said:
It's on my Air's.

The post read: "currently available to streaming customers with Geminis and Roku, and coming soon to Android TV, Fire TV, Vizio, LG, Apple TV and Tizen". It didn't mention the Air. I suppose when it said Geminis it meant both but I had no way of knowing that.

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dtv757

Today at 6:19 AM

Hopefully soon for fire stick too

Peter Parker

Supporting Founder Lifetime Supporter

Last reply Yesterday at 10:15 PM · posted in DISH Network Support Forum

DISH Hopper 3 Software Version 713 Is Out

No idea what improvements might be involved.

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bookworm370

Saturday at 3:17 PM

Has anyone noticed an FF stutter with 713? I used to be able to hit FF a few times and skip smoothly. After 713 (maybe 712), when I skip forward, there is a definite stutter for as many times as I have pressed FF.

Can anyone check on this and report back? Recorded programs and then press skip forward a few times to see if it's smooth? Normally, it just jumps to the right place after the skips.

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naptime

Yesterday at 1:05 AM

I'm getting fabulous picture on Ch. 148 4k, but zero audio with H713. This is with a recorded show (Notre Dame game). Anyone else have this? Audio is fine on every other channel.

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reubenray

Yesterday at 6:14 AM

bookworm370 said:
Has anyone noticed an FF stutter with 713? I used to be able to hit FF a few times and skip smoothly. After 713 (maybe 712), when I skip forward, there is a definite stutter for as many times as I have pressed FF.

Can anyone check on this and report back? Recorded programs and then press skip forward a few times to see if it's smooth? Normally, it just jumps to the right place after the skips.

My wife mentioned that her remote is acting strange this morning. She hit FF and it went to 15x FF.

Reactions: charlesrshell

Bobby

Yesterday at 10:32 AM

naptime said:
I'm getting fabulous picture on Ch. 148 4k, but zero audio with H713. This is with a recorded show (Notre Dame game). Anyone else have this? Audio is fine on every other channel.

This has been an ongoing issue. A fix is coming, probably in the next software version.

Reactions: naptime and charlesrshell

dishstaller

Yesterday at 1:01 PM

reubenray said:
My wife mentioned that her remote is acting strange this morning.

Had a customer call recently saying their remote was really acting up, some buttons no longer functioned. Told them to reboot the Hopper....problem fixed.
Wife bought me a t-shirt that has "have you tried turning it off and on again?"

https://www.amazon.com/Have-Tried-Turning-Again-T-Shirt/dp/B07G1ZV9W9/ref=sr_1_11?crid=3NNRAEED195WV&dib=eyJ2IjoiMSJ9.86TxUTPcw48CRYlDcLntwpMxbPDBfjiLu4wMZGX3VN6ajG_cFCuoDBJT7pS9CW2mjThKlke5Z6dlXH8bJKkQF4s892wGVU1ca_00S0BQz6F15V30_4szIdWeycvw3_zoVtsULQASM8bGcgvsKms930xApC43y_-YBVN0Q8Xsf_csSqXcmhWpresARdXHfx2VazllrXI8asduvrbnk9S3CGnzjqnVTkjzFSpSQLdQKA6Dx_7UfbQIBBJsqAmQwwtDGqM0YKVIkjV4ARgVJvJ69vLPhxV0m8pkJQd_2w_QX_A.-jSy9OqrqWdxPBsgZGia1hHMbvDAKxxhRn9kK1EBdCc&dib_tag=se&keywords=have%2Byou%2Btried%2Bturning%2Bit%2Boff%2Band%2Bon%2Bagain&nsdOptOutParam=true&qid=1792342839&sprefix=have%2Byou%2Btried%2B%2Caps%2C265&sr=8-11&customId=B0752XJYNL&customizationToken=MC_Assembly_1%23B0752XJYNL&th=1&psc=1

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cpdretired

Yesterday at 6:58 PM

dishstaller said:
Had a customer call recently saying their remote was really acting up, some buttons no longer functioned. Told them to reboot the Hopper....problem fixed.
Wife bought me a t-shirt that has "have you tried turning it off and on again?"

https://www.amazon.com/Have-Tried-Turning-Again-T-Shirt/dp/B07G1ZV9W9/ref=sr_1_11?crid=3NNRAEED195WV&dib=eyJ2IjoiMSJ9.86TxUTPcw48CRYlDcLntwpMxbPDBfjiLu4wMZGX3VN6ajG_cFCuoDBJT7pS9CW2mjThKlke5Z6dlXH8bJKkQF4s892wGVU1ca_00S0BQz6F15V30_4szIdWeycvw3_zoVtsULQASM8bGcgvsKms930xApC43y_-YBVN0Q8Xsf_csSqXcmhWpresARdXHfx2VazllrXI8asduvrbnk9S3CGnzjqnVTkjzFSpSQLdQKA6Dx_7UfbQIBBJsqAmQwwtDGqM0YKVIkjV4ARgVJvJ69vLPhxV0m8pkJQd_2w_QX_A.-jSy9OqrqWdxPBsgZGia1hHMbvDAKxxhRn9kK1EBdCc&dib_tag=se&keywords=have%2Byou%2Btried%2Bturning%2Bit%2Boff%2Band%2Bon%2Bagain&nsdOptOutParam=true&qid=1792342839&sprefix=have%2Byou%2Btried%2B%2Caps%2C265&sr=8-11&customId=B0752XJYNL&customizationToken=MC_Assembly_1%23B0752XJYNL&th=1&psc=1

Works every time. My wife needs one.

Reactions: Almighty1, dishstaller, charlesrshell and 1 other person

Foxbat

Yesterday at 7:14 PM

dishstaller said:
Wife bought me a t-shirt that has "have you tried turning it off and on again?"

Here's the one I need:

Reactions: Almighty1, dishstaller, charlesrshell and 2 others

dishstaller

Yesterday at 10:15 PM

Foxbat said:
Here's the one I need:

View attachment 194877

Just ordered one....that's great.

Reactions: Almighty1, long_time_Dish, Foxbat and 1 other person

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dfergie

Staff member HERE TO HELP YOU!

Last reply Yesterday at 10:06 PM · posted in The Chit Chat Club

Gas Price Info With National Gas Temperature Map

Stumbled across this ... http://www.gaspricewatch.com/USGas_ZipSearch.asp
I found no local prices, although it did show stations at my location...
Added these to this post...
USA National Gas Temperature Map
State By State Gasoline Taxes
Gas Buddy

Ethanol Free Stations

5552 Replies · 460670 views

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Bobby

Yesterday at 10:27 AM

Regular$5.999
Premium$6.399
Diesel$7.999
at Costco, Rohnert Park.

Reactions: harshness

harshness

Yesterday at 11:30 AM

I wonder if California is getting into the Winter formula.

dishstaller

Yesterday at 12:32 PM

Bobby said:
Regular$5.999
Premium$6.399

Odd that out there, Prem is only 40 cents higher. Here it's a full dollar more.

Last night it was about $4.17 gas, $6,19 diesel.

harshness

Yesterday at 2:04 PM

dishstaller said:
Odd that out there, Prem is only 40 cents higher. Here it's a full dollar more.

On the West Coast, a 40-cent differential is common. It used to be 30 cents before the prices rose above $3.

A "full dollar more" sounds like it may be boat gas (non-alcoholic), which is a whole different discussion.

Reactions: Foxbat

Foxbat

Yesterday at 9:43 PM

Here in Indiana, the difference between Regular and Premium is usually a dollar, but some charge even more:

Reactions: dishstaller

dishstaller

Yesterday at 10:06 PM

harshness said:
A "full dollar more" sounds like it may be boat gas (non-alcoholic),

Both non-ethanol and prem run about the same....buck more. When we were up in TN it was a buck more up there as well.

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jokeworm

Last reply Yesterday at 10:03 PM · posted in What's Cooking?

What's for dinner ?

Ok, I'm bored .... actually - to be more precise - I'm bored of eating the same rotation of 9 or 10 meals that are currently my "go-to" meals. My wife works the long hours - I work from home as and when i feel like it ... which means i generally do most of the cooking ... and so by default - i also make out the shopping list ...

We cook at home 5 or even 6 nights a week - but we always seem to fall back on the same old tried and tested "quick and easy but tastes ok" meals. Week in week out.

Pot Roast - mash and Peas.
Spaghetti
Chicken Pasta in cheese sauce.
Curry & rice
(these are some of mine)

Now it's not that I'm not adventurous in the kitchen ... I'll try anything once or twice ... but we all do it. Unless your name is Martha Stewart or Rachel Ray .. we all eventually fall back on our 8-10 favorite "meals"

So i thought - if we shared some of our own go-to meals with each other ... we might be able to add a few "new" ones to our own arsenal of meals.

So again - I ask you ...

What's for dinner tonight ?

Please give me something new to add to my rotation ... its our weekly shop tomorrow - so i want to pull together a few idea's and try and eat a meal each day next week that I've never had before .. or at least something that is not on my current "go-to" meal plan.

What meal do you always seem to fall back on in your house ? Maybe its something that I've never tried or not had in a while. I need inspiration !! I've got a blank shopping list in front of me - and nothing sounds good .. HELP !

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TRG

Sep 29, 2026

Beef and vegetable stew with buttermilk biscuits. Water.
It seemed appropriate on an unusually cold and wet evening in New Mexico.

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Bobby

Oct 12, 2026

Chili Cheesebugers, Tater Tots.

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TRG

Oct 12, 2026

I made shrimp parmesan with spaghetti and a salad.

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slow_poke_pete

Yesterday at 9:47 PM

venison lasagna

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dishstaller

Yesterday at 10:03 PM

Smoked some salmon on the grill while enjoying some Blue Moon beer. Kinda cool tonight so I fired up the heaters. Here in FL, we fire up heaters once the temps get below 60 :cool

As for the salmon, I seared them first, then flipped them off to the side not over the coals and brushed on some lemon pepper marinade followed by some salmon seasoning. Threw some hickory chips on the coals and then closed the vents to about 10% airflow. Yum.

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