Social Feed
So Sunday I call DN to set up appointment to have dish installed to get Cinti. locals in HD. While on hold, we lose our SD locals. When the gal comes back she tells me that was necessary in order to put in the work order. My locals come back on in a few minutes. Then some one from the installers call and say they don't understand the work order and what did we want. Explained dish to get locals in HD. Next day notice my bill is higher. Call and they say because I added locals to my package. Tell them no, already had locals. Then they tell me I changed my package. No, tell them I didn't. Then they tell me I removed the DVR advantage. Told them no I didn't. Get that taken care of. Then ask what is being installed Friday. As the installers have told me adding a Dish 500 but DN tells me replacing with new dish. Again DN tells me a new 20" dish, the 1000.2. I tell them I already have a Dish 1000 and I need a dish to get the 77orbit. They still tell me I get a new dish. I ask if I can have the 1000.4 and she says yes if the technicians deems it necessary.
So I jot off an email to DN telling them how unhappy I am with their cs and how they can't give me a straight answer and after 12 years as a customer, I would like the Dish 1000.4 since it is more practical where I live with the current dish pointing at trees that need to be cut down every few years at hundreds of dollars to me.
So today I get a call from the installer. DN had sent them my email. So they get authorization to install the Eastern arc. Dish 1000.4. Come home from work to no local channels. This turns into a 1 1/2 hour call, 6 csr, finally to the executive office. First person rudely tells me I can't have my locals with an open work order, I tell them not acceptable and get my locals back on. This then deletes my work order. I ask for a supervisor and am sent to a voice mail. Call back. Again told my work order was deleted and they would have to remove my locals to generate a new work order and then could not guarantee the work to be done the day I had requested. Go to another supervisor who tried to solve my problem but disconnects me in the process. Call back again. They are not allowed to call a customer if they disconnect you! Ok, so tell the story again and again told I have to lose my locals to get a work order in. Then I am told the work order was closed today because the tech came out today and determined a tree was blocking the LOS. I informed them no tech came out today, the lost signal was a few months ago and we cut down trees to get the signal back. Go to a supervisor again who "understands my frustration". Thanks, but fix the problem. So he transfers me to executive office. Lose locals again, generate work order, authorized Dish 1000.4 at no cost with no commitment. And a note to say they better not mess with my bill. He tells me my locals will be back on in a few minutes, Doesn't happen. Transfers me to tech support. They have to read all the notes, ask all my info for the 6th time. Finally get my locals but told I may lose them again between now and the work date. There has to be a better way to handle this upgrade!
I call the installers and they tell me 10 work orders have been submitted today. I tell them more may come tonight or tomorrow! So if you already have SD locals and want to upgrade them to HD, be prepared for a battle. Or be willing to lose your SD locals until they come out and install the needed dish.
Tonight they sent me an email saying I refused to have a new work order made. So not only are the csr incompetant, they are liars.
Charlie got an email from me last night. When this is all settled, he will be hearing from me again!
So I jot off an email to DN telling them how unhappy I am with their cs and how they can't give me a straight answer and after 12 years as a customer, I would like the Dish 1000.4 since it is more practical where I live with the current dish pointing at trees that need to be cut down every few years at hundreds of dollars to me.
So today I get a call from the installer. DN had sent them my email. So they get authorization to install the Eastern arc. Dish 1000.4. Come home from work to no local channels. This turns into a 1 1/2 hour call, 6 csr, finally to the executive office. First person rudely tells me I can't have my locals with an open work order, I tell them not acceptable and get my locals back on. This then deletes my work order. I ask for a supervisor and am sent to a voice mail. Call back. Again told my work order was deleted and they would have to remove my locals to generate a new work order and then could not guarantee the work to be done the day I had requested. Go to another supervisor who tried to solve my problem but disconnects me in the process. Call back again. They are not allowed to call a customer if they disconnect you! Ok, so tell the story again and again told I have to lose my locals to get a work order in. Then I am told the work order was closed today because the tech came out today and determined a tree was blocking the LOS. I informed them no tech came out today, the lost signal was a few months ago and we cut down trees to get the signal back. Go to a supervisor again who "understands my frustration". Thanks, but fix the problem. So he transfers me to executive office. Lose locals again, generate work order, authorized Dish 1000.4 at no cost with no commitment. And a note to say they better not mess with my bill. He tells me my locals will be back on in a few minutes, Doesn't happen. Transfers me to tech support. They have to read all the notes, ask all my info for the 6th time. Finally get my locals but told I may lose them again between now and the work date. There has to be a better way to handle this upgrade!
I call the installers and they tell me 10 work orders have been submitted today. I tell them more may come tonight or tomorrow! So if you already have SD locals and want to upgrade them to HD, be prepared for a battle. Or be willing to lose your SD locals until they come out and install the needed dish.
Tonight they sent me an email saying I refused to have a new work order made. So not only are the csr incompetant, they are liars.
Charlie got an email from me last night. When this is all settled, he will be hearing from me again!
51 Replies
·
8202 views
V
1000.4 installation charge
Called back today. An unbelievable wonderful experience. A knowledgable tech support! The 1000.4 comes Monday with no charge, no new committment! I pray the install goes well also.
Called back today. An unbelievable wonderful experience. A knowledgable tech support! The 1000.4 comes Monday with no charge, no new committment! I pray the install goes well also.
J
I am glad you are happy with Dish. My nightmare STILL continues. DN had to return to realign the 1000.4 since it was not locking in on the 61.5 signal. Date was set. Date came and went with no installer showing up. Called DN and discovered the work order never went through. Had another date set. Suppose to come between noon and 5 pm. By 5:45 I called DN and spoke with a supervisor. He gave me a $25 credit and guaranteed the tech would be there that day. Tech did show up and discovered the first installer had not tightened it down enough. Didn't even use all the nuts and bolts required.
Back in Feb. I was promised a $10 a month credit for 5 months. I have yet to receive it. Today I checked my bill online. Not only had the credit not been applied again, but I was now being charged a $7 lease fee. Called and went through the voice prompsts. Finally connected to talk to a human being and was disconnected. Went through it again and finally spoke to a billing rep. Apparently the receiver I have not used and was deactivated 2 years ago is still on their records. So someone caught it and started charging me the lease fee. That was credited (I hope) and again I have been promised the $10 a month credit will show up on the next bill.
I have paperless billing and auto payment. The online bill is never accurate. I am really getting tired of having to call Dish every month to straighten out and figure out my bill.
I am glad you are happy with Dish. My nightmare STILL continues. DN had to return to realign the 1000.4 since it was not locking in on the 61.5 signal. Date was set. Date came and went with no installer showing up. Called DN and discovered the work order never went through. Had another date set. Suppose to come between noon and 5 pm. By 5:45 I called DN and spoke with a supervisor. He gave me a $25 credit and guaranteed the tech would be there that day. Tech did show up and discovered the first installer had not tightened it down enough. Didn't even use all the nuts and bolts required.
Back in Feb. I was promised a $10 a month credit for 5 months. I have yet to receive it. Today I checked my bill online. Not only had the credit not been applied again, but I was now being charged a $7 lease fee. Called and went through the voice prompsts. Finally connected to talk to a human being and was disconnected. Went through it again and finally spoke to a billing rep. Apparently the receiver I have not used and was deactivated 2 years ago is still on their records. So someone caught it and started charging me the lease fee. That was credited (I hope) and again I have been promised the $10 a month credit will show up on the next bill.
I have paperless billing and auto payment. The online bill is never accurate. I am really getting tired of having to call Dish every month to straighten out and figure out my bill.
J
Hope you got the CSR name and ID number. Check your bill. CSR promises mean nothing!Called back today. An unbelievable wonderful experience. A knowledgable tech support! The 1000.4 comes Monday with no charge, no new committment! I pray the install goes well also.
J
Having to call them every month and waste my time isn't making me very happy either.
Thanks for the name. I may just send him a note. I was ready to forgive and forget, but never getting my promised credit is ticking me off.
Having to call them every month and waste my time isn't making me very happy either.
Staff member
HERE TO HELP YOU!
Cutting Edge
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68688 Replies
·
2681757 views
Pub Member / Supporter
Lifetime Supporter
This should hit a lot of folks with a dose of reality. I can only imagine how much more common this will get as AI progresses.
I read several stories on this and most are clear as mud. They say a lot of the stolen bitcoin has been "locked out" and that everyone will be made financially whole. I guess time will tell if either of these statements are actually true.
www.cnbc.com
I read several stories on this and most are clear as mud. They say a lot of the stolen bitcoin has been "locked out" and that everyone will be made financially whole. I guess time will tell if either of these statements are actually true.
Hackers steal $6.3 billion from Binance in biggest-ever cryptocurrency theft
The company later added it began recovering assets impacted by the breach after pledging to cover losses using its Secure Asset Fund for Users.
www.cnbc.com
12 Replies
·
158 views
Lifetime Supporter
Looks like dish is Bankrupt. Filling tomorrow Tuesday June 30th
429 Replies
·
14409 views
News about the tower's dispute-
Towercos now own Dish's 5G radios – and SpaceX might be a buyer
Tower companies now own Dish's deserted 5G gear, says American Tower CEO Steven Vondran. This could feed into SpaceX's mobile ambitions, analysts say.
www.lightreading.com
News about the tower's dispute-
Towercos now own Dish's 5G radios – and SpaceX might be a buyer
Tower companies now own Dish's deserted 5G gear, says American Tower CEO Steven Vondran. This could feed into SpaceX's mobile ambitions, analysts say.www.lightreading.com
So does this mean the churches and businesses that Dish owes back payments to are going to get paid now?
For some reason, the satelliteguys.us site is loading a lot slower than usual on both Chrome on my Asus laptop and Safari on my iPhone.
I'm also seeing longer appearances of the blue bar at the top and the "3 blue bars" loading symbol.
Is anyone else also having the same problem? Thanks in advance.
I'm also seeing longer appearances of the blue bar at the top and the "3 blue bars" loading symbol.
Is anyone else also having the same problem? Thanks in advance.
555 Replies
·
19981 views
Supporting Founder
Really excited for this season with Kentucky having a new coach and some really exciting recruits. Probably won't last long, but here's hoping this season is great.
177 Replies
·
2931 views
..I hate playing in Ames.
I hate playing in LA ...
Buckeyes had 2 weeks off and came out and looked absolutely terrible ... broke in a new Freshman Qb, but that wasn't the worst part ... undiscipline play, at last count they had 10 penalties.
Freshman in the end of the game trying to play catch up, had a lot of Over throws ... Bucks lose ...
#1 Miami struggled but pulled away in the end beating North Carolina by 3 ...
Tuesday the CFP brings out thier Playoff Top 12 again ... Buckeyes should drop from #2 to about #22 (they won't) had they had thier Starting QB, it would have been a different game ...
They could lose the rest of thier games at this point.
Pub Member / Supporter
Pissed off at the crappy healthcare costs
My health Insurance renewal for 2027 just came in. Going from $827 a month to $1,187 a month. Deductible going up a $1k to $9,350. Max out of pocket also going up $1k to $11,000. Doctor co-pay of $40. Urgent Care co-pay $50. ER 50% coinsurance after deductible. That's all in network. Out of network is double, should it be needed.
Have to think about this. I'm really tempted to just go without now. I only go to the doctor once or twice a year. I pay out of pocket for Tirzepitide and can do without the Rosuvastatin (crestor) now. Really tired of spending over $10k a year and getting nothing out of it.
After years with Blue Cross I switched last year to Ambetter as my Blue Cross premium was going from $1200 to $1800 for a Silver plan and the Bronze plan was still going to be $1300 at BCBS. Ambetter was $827 for the same coverage with a Bronze plan. Didn't think it would jump this much so soon.
I'm guessing a Silver plan is probably over $2,000 a month for 2027.
21 Replies
·
311 views
Yes.....they do. Which is why I am very careful when at a customer's house these days....you NEVER know what is going to set someone off. Polite dialog is a thing of the past.....which is why I like my dog so much
Staff member
HERE TO HELP YOU!
Cutting Edge
Some of the channels start next week.
investor.siriusxm.com
SiriusXM Delivers the Soundtrack to the Holidays with Its Festive Lineup of 25 Handcrafted Seasonal Music Channels
Lineup features channels produced and presented by celebrated personalities and iconic brands, including Jimmy Fallon, Hallmark,…...
investor.siriusxm.com
4 Replies
·
212 views
Pub Member / Supporter
Lifetime Supporter
I figured some of the guys would be looking here for an answer. You'll need to use this link
I'll mention what happened over there. I don't want to cause Scott any issues or put him in a bad spot.
I'll mention what happened over there. I don't want to cause Scott any issues or put him in a bad spot.
7 Replies
·
300 views
Now I have to go check out what happened now. Lol!I figured some of the guys would be looking here for an answer. You'll need to use this link
I'll mention what happened over there. I don't want to cause Scott any issues or put him in a bad spot.
Went and looked, not too bad...
Just let people know the address is satelliteretailer.com as DishRetailer.COM is not working.
Just let people know the address is satelliteretailer.com as DishRetailer.COM is not working.
I sent you a PM Scott. Doesn't really make any sense to me BUT....I've never claimed to be the sharpest knife in the drawer....though I just might be the most persistent.
Its an automated bot. Explained it to you in the PM.I sent you a PM Scott. Doesn't really make any sense to me BUT....I've never claimed to be the sharpest knife in the drawer....though I just might be the most persistent.
Pub Member / Supporter
America’s Fastest-Growing EV State Isn’t California—Not by a Long Shot
New data shows electric vehicle adoption is increasingly driven by state policies, electricity prices and charging access—not federal incentives
www.autoweek.com
The number-one US state for EV growth, according to the June 22 Yardi report?
Oklahoma.
It has no ZEV mandates and "minimal" incentives, Yardi says, but also has cheap electricity, high multi-car household rates (so, for example, a non-Lightning Ford F-150 pulls their trailers), and a consumer base willing to switch.
117 Replies
·
1172 views
tomwellborn3rd (@wellborn.net)
This author has chosen to make their posts visible only to people who are signed in.
bsky.app
Never realized that Tesla is losing to BYD at manufacturing too, which IMO is Tesla's biggest accomplishment and area of innovation. Nice writeup about the state of play and how we got here though. I have no faith that we're moving any productive direction though sadly, most changes and efforts feel reactionary rather than rooted in making use of the time being bought by tariffs, with few exceptions.
So: how are the cars so cheap, and what is being cut to get there? The best public accounting comes from the Rhodium Group, which compared BYD, Geely, and Leapmotor against Tesla's Chinese operation, a fair comparison because it removes labor costs and shipping from the equation entirely. Their estimate is that BYD builds a car for about $4,700 less than Tesla builds a Model 3 in Shanghai, roughly 15 percent of the Model 3's price. The breakdown is the interesting part. Direct government grants account for about $292 per vehicle, which is 5 percent of the gap. The biggest single factor is vertical integration: BYD makes about 80 percent of its top-tier components in-house, against 37 percent for Tesla, and that eliminates roughly $2,369 per vehicle in supplier markups. Lower overhead, meaning cheaper engineering talent and administrative cost spread across enormous volume, accounts for another $1,719. And BYD pays its suppliers on 155-day terms, against Tesla's 60, which is worth about $214 per car in float. When people say the Chinese advantage is subsidies, the per-vehicle number says otherwise. When people say it is slave wages, the Tesla Shanghai comparison says otherwise too. The advantage is mostly that BYD decided, twenty years ago, to make its own batteries, its own motors, its own power electronics, and its own semiconductors, and Western automakers decided the opposite.
GM Is Coming for Tesla, Rivian, and China, on Your Phone and in the Car
GM’s latest tech preview details autonomous highway driving plans, AI-powered OnStar features, and new LMR batteries for future EVs.
GM said its next-generation vehicle architecture will provide 40 times more computing power and 30 percent less wiring than before and will expand from the 2028 Cadillac Escalade IQ to its high-volume SUVs, trucks, crossovers, and fourth-generation EVs, which will be powered by lithium manganese-rich (LMR) prismatic batteries
Despite the politicization and perceived consumer pivot away from EVs in America, GM needs to remain globally competitive, so it's doubling down on its fourth generation EVs, with energy-dense, cheaper-to-manufacture LMR batteries, more efficient motors, and state-of-the-art centralized computing architecture. With a stated goal of cutting the traditional four- to five-year concept-to-production time in half, GM is clearly challenging the concept of "China speed," which in the Chinese automotive industry can be as quick as 18 months from design to start of production. In the AI space, GM is smartly collapsing all of its marque-specific apps under the familiar OnStar brand, while providing more features—both on the phone and in the car—than it ever has before.
T
That's how Ford did it- vertical integration. He even set up a rubber plantation in S. Americatomwellborn3rd (@wellborn.net)
This author has chosen to make their posts visible only to people who are signed in.
Never realized that Tesla is losing to BYD at manufacturing too, which IMO is Tesla's biggest accomplishment and area of innovation. Nice writeup about the state of play and how we got here though. I have no faith that we're moving any productive direction though sadly, most changes and efforts feel reactionary rather than rooted in making use of the time being bought by tariffs, with few exceptions.
So: how are the cars so cheap, and what is being cut to get there? The best public accounting comes from the Rhodium Group, which compared BYD, Geely, and Leapmotor against Tesla's Chinese operation, a fair comparison because it removes labor costs and shipping from the equation entirely. Their estimate is that BYD builds a car for about $4,700 less than Tesla builds a Model 3 in Shanghai, roughly 15 percent of the Model 3's price. The breakdown is the interesting part. Direct government grants account for about $292 per vehicle, which is 5 percent of the gap. The biggest single factor is vertical integration: BYD makes about 80 percent of its top-tier components in-house, against 37 percent for Tesla, and that eliminates roughly $2,369 per vehicle in supplier markups. Lower overhead, meaning cheaper engineering talent and administrative cost spread across enormous volume, accounts for another $1,719. And BYD pays its suppliers on 155-day terms, against Tesla's 60, which is worth about $214 per car in float. When people say the Chinese advantage is subsidies, the per-vehicle number says otherwise. When people say it is slave wages, the Tesla Shanghai comparison says otherwise too. The advantage is mostly that BYD decided, twenty years ago, to make its own batteries, its own motors, its own power electronics, and its own semiconductors, and Western automakers decided the opposite.
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/watch?v=dX2rbpCdM8M
Direct YouTube Link - Untitled Linux Show 277
TWIT's Website
TWIT Live Feed
View: https://www.youtube.com/watch?v=dX2rbpCdM8M
Direct YouTube Link - Untitled Linux Show 277
TWIT's Website
TWIT Live Feed
0 Replies
·
26 views