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Currently, I have Dish and Comcast. During an Inquiry with UVERSE, they told me I could NOT keep my current Dish and Comcast service if I wanted UVERSE installed.
Dan: To clarify, you will need to disconnect your existing services when you switch to AT&T U verse.
you: So you are telling me that I cannot have parallel services
Dan: That is right.
you: OK, then I will hold off for now until UVERSE has been around longer
you: Thanks for your your help though
Here is the full online chat I had with their representative:
Dan: I will be happy to answer your questions regarding AT&T U-verse products. To start, could you please tell me what state you are in?
you: California
Dan: Thank you for considering AT&T U-verse Services.
Dan: Have you been able to check availability for AT&T U-verse at your location today?
you: Yes, it is available
you: I have a couple of questions
Dan: I would be happy to answer your questions.
you: 1. For internet, what specifications are supported, i.e. b,g, N?
you: for 801.2
you: wireless
Dan: It will be G type.
Dan: We have not heard from you in a while. Do you wish to continue this chat?
you: OK, thanks. Currently I have dishnetwork for Satellite, and Comcast for internet. I do not wish to disconnect the existing service until I am sure UVERSE provides the internet speed and television quality. Is there trial period where I can determine that?
Dan: The difference between AT&T U-verse High Speed Internet and other DSL service is that AT&T's Internet is delivered through our fiber optic network. AT&T U-verse High Speed Internet also provides faster upstream speeds of up to 1 Mbps compared to traditional high speed Internet at up to 384 Kbps. Wireless home networking is included with AT&T U-verse at no additional charge and you will receive our AT&T Wi-Fi Basic service.
Dan: Which AT&T U-verse package you are referring to in order to better understand your desired services?
you: What I am looking for is 4 receivers, and 10 Mbps. Assuming the U300 package, what would my monthly cost be excluding any promotionals?
Dan: Great Choice! AT&T U-verse U-300 comes with Up to 290 channels, Local channels, One HD-ready receiver with DVR, 48 Digital Music Channels, Video on Demand Library, The Movie Package (This package has more than 30 channels of Starz, Encore, SHOWTIME, The Movie Channel, and Flix).
Dan: AT&T U-verse U-300 will cost you $79 a month for TV.
Dan: It is necessary to have a separate receiver for each TV.
Dan: All the receivers are HD-ready.
Dan: The first receiver comes free with DVR capability, and the additional receivers are $7 per month.
Dan: With AT&T U-verse Max Plan, you will get Up to 10.0 Mbps downstream and up to 1.5 Mbps upstream Starting at $55/month.
Dan: Due to the complex nature of taxes, fees, and surcharges that vary by state and local laws, a billing specialist will have to calculate that total. A fair estimate is to say your bill may increase by approximately $15.
Dan: For ordering AT&T U-verse U-200 or above plans online, you will receive $200 Cash back and free professional installation up to 3 TVs and 1 computer.
Dan: How does that sound to you?
you: give me a minute please
Dan: Not a problem. You can take your time.
Dan: Let's go ahead and place your order today so that you can take advantage of our limited time offers.
you: about 156 excluding taxes. Is HD included, and if not how much more for that?
Dan: $10 HD fee is per month for AT&T U-verse service. The HD fee $10 is not per receiver and on top of it if you wish to add HD premium tier that you will be charged $5 per month additional.
Dan: Excessive charges could be applied to your monthly cost if you are hosting servers or websites from your home. These types of usage patterns would be grounds for possible excessive usage charges.
Dan:
you: That is about what I am paying now. I am going to need to think about this
Dan: You can see the cost for your services recapped on the order summarypage. You will not be charged or committed to any of your selections until you submit the order.
Dan: AT&T U-verse TV offers a differentiated viewing experience with crystal-clear all digital picture and sharp, all-digital channels, and super fast channel changing. Also, enjoy picture-in-picture browsing via the interactive AT&T U-verse TV channel guide.
Dan: The advantage of fiber optic technology is speed. With fiber optics AT&T U-verse only transmits the channels you are watching, so it requires a low amount of bandwidth and makes AT&T U-verse capable of delivering your programming content at a very high speed.
Dan: Each company is different. AT&T believes that we can provide our customers with an excellent alternative for watching TV for these reasons: * Only AT&T U-verse allows you to record up to four shows at once with an included DVR * Only AT&T U-verse lets you program your DVR remotely from any web-connected computer and wireless phone from AT&T * AT&T also provides a free HD-ready DVR receiver, and can support as many as eight receivers.
Dan: We have not heard from you in a while. Do you wish to continue this chat?
you: The one feature I really like is the DVR recording from any room, which is definitely cool. My hesitation is that I was a long time AT&T DSL customer, and a year ago the DSL started droping out constantly. No problem with the phone. When the tech came over he said my house had to be rewired, which made me drop AT&T DSL and go to comcast. Price wise it is definitely in the ball park with some great features. I need to read some current customer reviews before I decide, I you have been very helpful in pricing it for me, i.e. TV and internet
Dan: Your Internet speeds will not drop even when moire subscribers are online.
Dan: Your existing cable wiring will be used at the time of installation.
Dan: Let's go ahead and place your order today so that you can take advantage of our limited time offers.
Dan: Have you had the chance to begin the ordering process today?
you: What if I pay extra for them NOT use the existing cable? The reason is, I do not want to disconnect my existing service until I am sure about the service
Dan: To clarify, you will need to disconnect your existing services when you switch to AT&T U verse.
you: So you are telling me that I cannot have parallel services
Dan: That is right.
you: OK, then I will hold off for now until UVERSE has been around longer
you: Thanks for your your help though
That is a deal breaker to me, and there is NO way I would disconnect my existing service until I was sure UVERSE was working properly.
Dan: To clarify, you will need to disconnect your existing services when you switch to AT&T U verse.
you: So you are telling me that I cannot have parallel services
Dan: That is right.
you: OK, then I will hold off for now until UVERSE has been around longer
you: Thanks for your your help though
Here is the full online chat I had with their representative:
Dan: I will be happy to answer your questions regarding AT&T U-verse products. To start, could you please tell me what state you are in?
you: California
Dan: Thank you for considering AT&T U-verse Services.
Dan: Have you been able to check availability for AT&T U-verse at your location today?
you: Yes, it is available
you: I have a couple of questions
Dan: I would be happy to answer your questions.
you: 1. For internet, what specifications are supported, i.e. b,g, N?
you: for 801.2
you: wireless
Dan: It will be G type.
Dan: We have not heard from you in a while. Do you wish to continue this chat?
you: OK, thanks. Currently I have dishnetwork for Satellite, and Comcast for internet. I do not wish to disconnect the existing service until I am sure UVERSE provides the internet speed and television quality. Is there trial period where I can determine that?
Dan: The difference between AT&T U-verse High Speed Internet and other DSL service is that AT&T's Internet is delivered through our fiber optic network. AT&T U-verse High Speed Internet also provides faster upstream speeds of up to 1 Mbps compared to traditional high speed Internet at up to 384 Kbps. Wireless home networking is included with AT&T U-verse at no additional charge and you will receive our AT&T Wi-Fi Basic service.
Dan: Which AT&T U-verse package you are referring to in order to better understand your desired services?
you: What I am looking for is 4 receivers, and 10 Mbps. Assuming the U300 package, what would my monthly cost be excluding any promotionals?
Dan: Great Choice! AT&T U-verse U-300 comes with Up to 290 channels, Local channels, One HD-ready receiver with DVR, 48 Digital Music Channels, Video on Demand Library, The Movie Package (This package has more than 30 channels of Starz, Encore, SHOWTIME, The Movie Channel, and Flix).
Dan: AT&T U-verse U-300 will cost you $79 a month for TV.
Dan: It is necessary to have a separate receiver for each TV.
Dan: All the receivers are HD-ready.
Dan: The first receiver comes free with DVR capability, and the additional receivers are $7 per month.
Dan: With AT&T U-verse Max Plan, you will get Up to 10.0 Mbps downstream and up to 1.5 Mbps upstream Starting at $55/month.
Dan: Due to the complex nature of taxes, fees, and surcharges that vary by state and local laws, a billing specialist will have to calculate that total. A fair estimate is to say your bill may increase by approximately $15.
Dan: For ordering AT&T U-verse U-200 or above plans online, you will receive $200 Cash back and free professional installation up to 3 TVs and 1 computer.
Dan: How does that sound to you?
you: give me a minute please
Dan: Not a problem. You can take your time.
Dan: Let's go ahead and place your order today so that you can take advantage of our limited time offers.
you: about 156 excluding taxes. Is HD included, and if not how much more for that?
Dan: $10 HD fee is per month for AT&T U-verse service. The HD fee $10 is not per receiver and on top of it if you wish to add HD premium tier that you will be charged $5 per month additional.
Dan: Excessive charges could be applied to your monthly cost if you are hosting servers or websites from your home. These types of usage patterns would be grounds for possible excessive usage charges.
Dan:
you: That is about what I am paying now. I am going to need to think about this
Dan: You can see the cost for your services recapped on the order summarypage. You will not be charged or committed to any of your selections until you submit the order.
Dan: AT&T U-verse TV offers a differentiated viewing experience with crystal-clear all digital picture and sharp, all-digital channels, and super fast channel changing. Also, enjoy picture-in-picture browsing via the interactive AT&T U-verse TV channel guide.
Dan: The advantage of fiber optic technology is speed. With fiber optics AT&T U-verse only transmits the channels you are watching, so it requires a low amount of bandwidth and makes AT&T U-verse capable of delivering your programming content at a very high speed.
Dan: Each company is different. AT&T believes that we can provide our customers with an excellent alternative for watching TV for these reasons: * Only AT&T U-verse allows you to record up to four shows at once with an included DVR * Only AT&T U-verse lets you program your DVR remotely from any web-connected computer and wireless phone from AT&T * AT&T also provides a free HD-ready DVR receiver, and can support as many as eight receivers.
Dan: We have not heard from you in a while. Do you wish to continue this chat?
you: The one feature I really like is the DVR recording from any room, which is definitely cool. My hesitation is that I was a long time AT&T DSL customer, and a year ago the DSL started droping out constantly. No problem with the phone. When the tech came over he said my house had to be rewired, which made me drop AT&T DSL and go to comcast. Price wise it is definitely in the ball park with some great features. I need to read some current customer reviews before I decide, I you have been very helpful in pricing it for me, i.e. TV and internet
Dan: Your Internet speeds will not drop even when moire subscribers are online.
Dan: Your existing cable wiring will be used at the time of installation.
Dan: Let's go ahead and place your order today so that you can take advantage of our limited time offers.
Dan: Have you had the chance to begin the ordering process today?
you: What if I pay extra for them NOT use the existing cable? The reason is, I do not want to disconnect my existing service until I am sure about the service
Dan: To clarify, you will need to disconnect your existing services when you switch to AT&T U verse.
you: So you are telling me that I cannot have parallel services
Dan: That is right.
you: OK, then I will hold off for now until UVERSE has been around longer
you: Thanks for your your help though
That is a deal breaker to me, and there is NO way I would disconnect my existing service until I was sure UVERSE was working properly.
20 Replies
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8017 views
Staff member
HERE TO HELP YOU!
Cutting Edge
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68505 Replies
·
2671182 views
Marques Brownlee
Time for another AWESOME video from Marques Brownlee!
View: https://www.youtube.com/watch?v=scwlR0QHGOk
Direct YouTube Link - The NEW Tesla Roadster: My Honest Reaction
The official MKBHD Website!
The MKBHD Store
View: https://www.youtube.com/watch?v=scwlR0QHGOk
Direct YouTube Link - The NEW Tesla Roadster: My Honest Reaction
The official MKBHD Website!
The MKBHD Store
0 Replies
·
4 views
iJustine
Time for another AWESOME video from iJustine!
View: https://www.youtube.com/shorts/m44iKsdN1-Q
Direct YouTube Link - NVIDIA RTX Spark launch party!!!
The official iJustine Website's Website
Buy her book!
View: https://www.youtube.com/shorts/m44iKsdN1-Q
Direct YouTube Link - NVIDIA RTX Spark launch party!!!
The official iJustine Website's Website
Buy her book!
0 Replies
·
7 views
For quite a while now, people with a VIP211k have been losing their recordings on their activated external HDDs... even when there's nothing physically wrong with HDD. I believe this is an intentional and underhanded tactic that Dish is pulling in an attempt to force users away from the VIP211k.
They are obviously regretting that they ever let users have a "non-dvr" dvr in the first place. You would think they would be happy charging you a $40 one time fee... and then be happy letting the customer be the one responsible for HDD failures.
Dish clearly hates the 211k bitter-clingers. This recording deletion problem is intentional (IMO), and I think it is just one more tool that they are using. Hopper and a 2-year agreement... that's what they want you to have. Think about that... a 2-year agreement... with a company $30 Billion in debt (that's with a B). What happens when all that debt causes them to drop the channel that may have been your whole reason for having Dish in the first place? Guess who's stuck with a service that no longer suits their needs... for the remainder of the 2-year agreement.
On top of that, they don't want you to install it yourself. I purchased and installed all my equipment myself. That used to be common. Now, they lie to me and tell me that my dish must be updated to use a Hopper. Funny thing is... they don't even know what dish I have because they didn't install it, and I didn't tell them. If you ask what type of dish/LNBs the hopper needs... good luck getting an answer. All they know is that whatever you have needs to be upgraded by an installer.
It is quite apparent to me that they care much more about staying in their box, than they do working with the customer. That's too bad, because it hasn't always been that way. It's like they are totally unaware of the current business environment that they are trying to compete in.
I have been a customer since 2010. I will be cancelling my service before the next period. Yeah, I know, my $1,200 a year won't make a difference to them. It just seems like they have forgotten who needs who, especially when you consider the competition in today's streaming world. But hey, they will have succeed in forcing me off the 211k.
They are obviously regretting that they ever let users have a "non-dvr" dvr in the first place. You would think they would be happy charging you a $40 one time fee... and then be happy letting the customer be the one responsible for HDD failures.
Dish clearly hates the 211k bitter-clingers. This recording deletion problem is intentional (IMO), and I think it is just one more tool that they are using. Hopper and a 2-year agreement... that's what they want you to have. Think about that... a 2-year agreement... with a company $30 Billion in debt (that's with a B). What happens when all that debt causes them to drop the channel that may have been your whole reason for having Dish in the first place? Guess who's stuck with a service that no longer suits their needs... for the remainder of the 2-year agreement.
On top of that, they don't want you to install it yourself. I purchased and installed all my equipment myself. That used to be common. Now, they lie to me and tell me that my dish must be updated to use a Hopper. Funny thing is... they don't even know what dish I have because they didn't install it, and I didn't tell them. If you ask what type of dish/LNBs the hopper needs... good luck getting an answer. All they know is that whatever you have needs to be upgraded by an installer.
It is quite apparent to me that they care much more about staying in their box, than they do working with the customer. That's too bad, because it hasn't always been that way. It's like they are totally unaware of the current business environment that they are trying to compete in.
I have been a customer since 2010. I will be cancelling my service before the next period. Yeah, I know, my $1,200 a year won't make a difference to them. It just seems like they have forgotten who needs who, especially when you consider the competition in today's streaming world. But hey, they will have succeed in forcing me off the 211k.
168 Replies
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7477 views
Pub Member / Supporter
Lifetime Supporter
Has anyone subscribed to NBA League Pass for 2026-27 and try to link their account to NBA.com to stream League Pass? I purchased it for 2026-27, and when I linked, I got a message saying success, but then I receive an error that my linked subscription does not include the preseason games for NBA League Pass. Is that how it has always been? I know satellite doesn't have the preseason games on the NBA League Pass channels, but I thought that I was able to stream the preseason once I linked my account on NBA.com?
2 Replies
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78 views
Supporting Founder
Really excited for this season with Kentucky having a new coach and some really exciting recruits. Probably won't last long, but here's hoping this season is great.
143 Replies
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1456 views
Nah, you just don't understand how ignore works, which is why you made your own NFL thread thinking there wasn't one
For some reason, the satelliteguys.us site is loading a lot slower than usual on both Chrome on my Asus laptop and Safari on my iPhone.
I'm also seeing longer appearances of the blue bar at the top and the "3 blue bars" loading symbol.
Is anyone else also having the same problem? Thanks in advance.
I'm also seeing longer appearances of the blue bar at the top and the "3 blue bars" loading symbol.
Is anyone else also having the same problem? Thanks in advance.
530 Replies
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18108 views
Remember folks... just like DNS... its always Foxbat. 
WTF… …What the Foxbat!Remember folks... just like DNS... its always Foxbat.
S
wow what a kick in the balls!!! the wife blames you when things don't work now scott's blaming youWTF… …What the Foxbat!
I know. Here's what Scott has in store for me if I get out of line:wow what a kick in the balls!!! the wife blames you when things don't work now scott's blaming you
S
OMG to freaking funny
You're no fun.
I thought I would come here and find lots of complaints about the update to the dish anywhere mobile app, but am not seeing any. It used to look just like the desktop webpage. Now you can no longer filter by sports channels or movie channels. Plus that they made it look like a big button telephone and you see fewer channels in the screen which requires more scrolling. Yes I realize you can look at sports then select which sport you want to look at, I just liked being able to see all sporting events in the guide with all other channels being filtered out. Am I alone in the wilderness on this?
7 Replies
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148 views
Supporting Founder
Pub Member / Supporter
Lifetime Supporter
Apple has finally released their Apple TV 4K with built-in Siri and a microphone so it can respond to your queries even if you don't have the remote. It also increases in price, to $299. I had been planning on updating my current Apple TV 4K streamers, but that's $600 for the two of them, and that's a pass at this point.
At $299, it had better come with 256 GB of Storage, Gigabit (or better) Ethernet, the latest HDMI tech and standards, and one year of free Apple One. But it probably won't…
At $299, it had better come with 256 GB of Storage, Gigabit (or better) Ethernet, the latest HDMI tech and standards, and one year of free Apple One. But it probably won't…
Apple TV 4K
Apple TV 4K. New Siri AI and hands-free control. Stunning picture and immersive HomePod surround sound. Works with your Apple and smart home devices.
www.apple.com
20 Replies
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318 views
S
. apple's been making money off of software and not hardware for a while
they all do that anyways.. ever notice your cell phone slows down when you come up for an upgrade..
. apple's been making money off of software and not hardware for a while
You should have looked in the APP STORE instead.
Supporting Founder
Several Dish offers showed up today in my account. Once you choose one the rest are removed. Offers were Showtime, Starz, AMC and others.
35 Replies
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1695 views
Not for me, mines has no mention of how long aka the offer period and the Terms and conditions the $0.00 is good for. All I see is one can lose $5.00 if you decide to remove it before day 31 after you add it to the account.
You have a different offer that is free for a shorter timeframe which is different than the one that I and bnewt saw without defining the promotion period as I sent the question to DISH Care via Facebook Messenger and this is the response I got back 20 minutes ago.