Inno: They don't pay a monthly fee for any service, which leads me to believe that what they're watching through the STB is FTA.
Jayelem: I didn't pay close attention to what they were watching. My mother asked me to look at her setup after I loaded up my kids in the van so I was pushed for time.lol. I'll get over there soon and check things out. They live in Manteca, CA.
avg1joe: Thanks for the idea of looking for other channels (services). As soon as I get a remote, i'll be able to play with it. Thanks for the link to the lists by language.
I found out the guy that installed their system is based about 2 hours from their place, so I may have to order a replacement remote before I get started. I'll keep ya'll posted as to my findings
I just wanted to add that I appreciate the kind responses and assistance from this forum.