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Basically I was told at the time of singing up that I could get both the AAA and refer a friend discount only to see that I am only getting a AAA discount. I was also charged $130 for the install. I purchased 2 hd dvrs at Best buy prior to my install and got the free HD DVR from Directv but when the tech showed up he was unaware of the other 2 hd dvrs so I had to pay $130 for running wires and a switch. I called directv and after 1.5 hours I was told I could get $10 credit X 6 months for the HD package.
My question is has anyone ever complainted via the DIRECTV - Office of the President Contact Form on the directv website and heard back? Also, directv states it records all calls, what do they do with these recordings, can't they just listen to what I was promised and honor it?!
My question is has anyone ever complainted via the DIRECTV - Office of the President Contact Form on the directv website and heard back? Also, directv states it records all calls, what do they do with these recordings, can't they just listen to what I was promised and honor it?!
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4120 views
Off your meds again Vurbie?
Why should a tech be expected to do more than what is scheduled? It's difficult enough for them to keep up without someone assuming they will do something not on the work order. Sorry, but you are 100% wrong here.
So the tech shows up expecting to install one DVR, and is supposed to install three without any notice and it's not fair that he didn't do it for free?
1) This throws off his schedule for the rest of the day, so his later customers get their appointments moved back because he is now spending more time then allocated for this customer
2) The tech may or may not have had the necessary equipment to install 3 DVR's, since this would require a SWM install or a multiswitch that was not on the original workorder
3) The tech now has to spend time on the phone getting the work order changed, which is where the $130 charge comes from (this is D*'s policy, not the tech's), so that he gets paid correctly and can actually activate all three of the customer's receivers.
This entire situation could have been avoided by the OP telling DirecTV that he had obtained two additional DVR's from Best Buy when he made his appointment. But since he apparantely failed to do so, let's all blame the tech and DirecTV.
So the tech shows up expecting to install one DVR, and is supposed to install three without any notice and it's not fair that he didn't do it for free?
1) This throws off his schedule for the rest of the day, so his later customers get their appointments moved back because he is now spending more time then allocated for this customer
2) The tech may or may not have had the necessary equipment to install 3 DVR's, since this would require a SWM install or a multiswitch that was not on the original workorder
3) The tech now has to spend time on the phone getting the work order changed, which is where the $130 charge comes from (this is D*'s policy, not the tech's), so that he gets paid correctly and can actually activate all three of the customer's receivers.
This entire situation could have been avoided by the OP telling DirecTV that he had obtained two additional DVR's from Best Buy when he made his appointment. But since he apparantely failed to do so, let's all blame the tech and DirecTV.
Clearly neither the op nor Vurbano care about the tech.
That is the problem. They are scheduled to do a certain install, then another one scheduled after, then another, ect.Off your meds again Vurbie?
I am sorry to the OP, but if you had it scheduled for only one box to be installed, then I do not see what your complaint is.
I have had extra hooked up when having an install done, but I paid for it and expected to.
I guess your best bet would be to call back and explain your side of the story. I doubt you will get any credits, but you never know.
I hope your experience from here on out is a pleasant one
You know, we think a lot alike, you and me!
Then you are obviously a very smart individual
:down:down:down:down:down:down
Okay, so I guess I am not that smart! Who is being insulted here, me or msmith198025?
Edit: Hey, wait a minute here! Maybe we both are!
After having continuing trouble with my eight+ year old Dell Inspiron laptop I am looking to hopefully catch a good deal on new one. My options to buy is Costco and Sam's Club. It seems like a lot of new laptops are 2 in 1 which I do not need. I use the laptop to mainly surf the web and keep up with my finances, money and bills. I would like to have at least a 15" screen and having a touchscreen is a plus. The keyboard would need to lighted also. I don't game any. It would have to be Windows instead of and not Mac. The brands I see the most are Asus, Dell and HP. My two last laptops has been Dell's. Of these brands are there any standouts over the other brands. My budget (hopefully) is $600+-. Also while researching I noticed that do not have ethernet ports.
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147 views
Staff member
HERE TO HELP YOU!
Cutting Edge
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
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2682557 views
Staff member
Pub Member / Supporter
Please post your remote make/model here and any details of your issue. We are looking to collect as many examples as possible. I may reach out to you for your receiver number, but please do not post it here.
If you've already reported this to me, please repost it here so I can track all instances in one thread.
Thanks!
Brittany
If you've already reported this to me, please repost it here so I can track all instances in one thread.
Thanks!
Brittany
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1109 views
Yea, I've only been a CIO for the last 30 years!
Trust me, when something important breaks, they get to own it!
My Hopper 3 updated itself to H713 last week and the IR issue is worse now. On H711, I could be on an SD channel for several hours and the IR side of my H3 would still be responsive without my having to tap the View button on my Pronto Pro every 15 minutes. Now, if I stay even on an SD channel without tapping the View button at least once an hour, it becomes unresponsive to my Pronto Pro without tapping the View button at least 5-20 times, just like on the HD and 4K channels. So, H713 actually made the issue worse. 
brittanygarden
brittanygarden
Pub Member / Supporter
Pissed off at the crappy healthcare costs
My health Insurance renewal for 2027 just came in. Going from $827 a month to $1,187 a month. Deductible going up a $1k to $9,350. Max out of pocket also going up $1k to $11,000. Doctor co-pay of $40. Urgent Care co-pay $50. ER 50% coinsurance after deductible. That's all in network. Out of network is double, should it be needed.
Have to think about this. I'm really tempted to just go without now. I only go to the doctor once or twice a year. I pay out of pocket for Tirzepitide and can do without the Rosuvastatin (crestor) now. Really tired of spending over $10k a year and getting nothing out of it.
After years with Blue Cross I switched last year to Ambetter as my Blue Cross premium was going from $1200 to $1800 for a Silver plan and the Bronze plan was still going to be $1300 at BCBS. Ambetter was $827 for the same coverage with a Bronze plan. Didn't think it would jump this much so soon.
I'm guessing a Silver plan is probably over $2,000 a month for 2027.
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456 views
Such a scam. Healthcare.gov shows me cheaper individual plans available for 2027 from ambetter that ambetter doesn't show on their website. Looked it up. I've spent $68,000 in premiums the last 5 years and got nothing out of it except a few doctors visits and labs.
I have Dish with Hopper3. I choose to get local channels OTA and had a "guide list" established at my previous home. Having moved a few miles away, I wanted to update the list by appending a couple new stations via a rescan. As many would know, some stations come in with the UHF/VHF antenna aimed in one direction, while others come in better with a different direction.
Unfortunately, when a scan is done (bringing in 25-30 stations for that particular antenna aim), the dialog screen does not present the established guide list; it presents an empty field to the right that the scanned stations may be selected one by one and added to the empty guide. But because of antenna aim, some stations originally saved are missing, and would have to be retrieved with a different antenna aim. But as I explain, if a 2nd scan is done with a different antenna aim, the stations saved from the first scan are lost.
It troubles me that Dish didn't develop software that would allow a user to simply append only 1 or 2 channels to the established list.
Any thought on this? Has anyone experienced this or heard of this from others?
Unfortunately, when a scan is done (bringing in 25-30 stations for that particular antenna aim), the dialog screen does not present the established guide list; it presents an empty field to the right that the scanned stations may be selected one by one and added to the empty guide. But because of antenna aim, some stations originally saved are missing, and would have to be retrieved with a different antenna aim. But as I explain, if a 2nd scan is done with a different antenna aim, the stations saved from the first scan are lost.
It troubles me that Dish didn't develop software that would allow a user to simply append only 1 or 2 channels to the established list.
Any thought on this? Has anyone experienced this or heard of this from others?
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58 views
Pub Member / Supporter
Lifetime Supporter
Dang female lions don't mess around when it comes to their kiddos....aka whelps.
View: https://www.youtube.com/shorts/Vvefv5xW77s?feature=share
View: https://www.youtube.com/shorts/Vvefv5xW77s?feature=share
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33 views
Supporting Founder
Pub Member / Supporter
Apple Fall Hardware Event takes place today, September 9, 2026, at 10:00 a.m. PT / 1:00 p.m. ET. It marks the debut of new CEO John Ternus and the expected reveal of Apple's first foldable phone.
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2056 views
S
when was the last time they innovated something
I'd probably say when they came up with their M-series of processors with integrated memory. That allowed Apple to get away from the inefficient Intel CPUs that were limiting their notebook computers.when was the last time they innovated something
Supporting Founder
Really excited for this season with Kentucky having a new coach and some really exciting recruits. Probably won't last long, but here's hoping this season is great.
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3088 views
..I hate playing in Ames.
I hate playing in LA ...
Buckeyes had 2 weeks off and came out and looked absolutely terrible ... broke in a new Freshman Qb, but that wasn't the worst part ... undiscipline play, at last count they had 10 penalties.
Freshman in the end of the game trying to play catch up, had a lot of Over throws ... Bucks lose ...
#1 Miami struggled but pulled away in the end beating North Carolina by 3 ...
Tuesday the CFP brings out thier Playoff Top 12 again ... Buckeyes should drop from #2 to about #22 (they won't) had they had thier Starting QB, it would have been a different game ...
They could lose the rest of thier games at this point.
My in-Laws came from Iowa, she was a graduate of ISU. Unranked Iowa teams beat the #24 and #25 teams on Halloween.
And I heard that your QB made a poor choice after scoring the tying touchdown, leading to a fifteen yard penalty on the ensuing kickoff. The Cyclones were then able to take advantage of the resulting field position to get close enough to score the winning field goal.
In a NCAA Football season of bizarre endings, this has to rank right up there.
I had an old Wireless Joey replaced by a Wireless Joey 4 (Android TV) - still have a Hopper 3 without the Hopper Plus. What do I have to do to get the EPG to show channel logos instead of "Dish"? This is annoying as hell and it's been this way for over a month…
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42 views
Lifetime Supporter
Looks like dish is Bankrupt. Filling tomorrow Tuesday June 30th
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S
www.aboutamazon.com
Amazon to acquire Globalstar and expand Amazon Leo satellite network
Globalstar satellites, radio frequency spectrum, and operational expertise will enable Amazon Leo to add Direct-to-Device (D2D) services to future generations of its low Earth orbit satellite network.
www.aboutamazon.com
S
www.foxnews.com
SpaceX reportedly seeks 80,000 cell sites to become a wireless carrier | Fox News
SpaceX is reportedly pursuing 80,000 cell sites to turn Starlink into a wireless carrier that could compete with Verizon, AT&T and T-Mobile for cell coverage.
www.foxnews.com