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Carl B
Carl B
Supporting Founder
Last reply · posted in DISH Network Support Forum

Warranty Meter Ticking Down On First Adopter 811

Well I've got about two weeks for E* to demonstrate that they can fix my 811 with software updates. That's not likely to happen, so I'm screwed (i.e., stuck with the 811 I purchased last December and no warranty).

I considered pleading a case to get a replacement, but during a fixable problem episode last summer E* sent me a replacement. It was "re-manufactured" and looked worst than mine. Since the immediate problem then was solved, I just sent "somebody else's problem" back to them.

I'm guessing there are a few hundred, may thousand other E* customers in the same boat as I. Since E* has never admitted that any particular subset of 811s have inferior or less than adequate internals, there isn't any way to ensure a replacement unit is any better than the early production units we have. So our warranties expire and we are stuck with something that I'm sure someone in E* knows is a lemon.

I had hoped that one of the software updates last summer was the "be all" and "end all" of 811 software fixes. Then, when my 811 still mis-behaved, I could exercise my warranty rights. No such luck. The "promised land" is still a software revision or two away, so I still can't blame the prototype hardware and have any assurance a replacement isn't part of the same batch.

Back in summer, someone on this forum attempted to identity which units had a lot of problems and which ones seemed to have few or none. Seems like that never got completed or maybe was forced off due to infringement on proprietary information.

Yes this is a rant! My 811 with p282 software just froze and re-started itself (nice feature; I don't have to get up and press the button for 10 seconds) twice since the wife started watching. I got the usual load of s__t about why I had to hurry up and order the 811 when it first came out and how this has been the most disappointing component in our new A/V system.

Hey, we can make this the bartender thread. All the other folks with December warranty expirations on their 811 can come here and cry on their keyboards.
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B
Bulldog
Carl B said:
Well I've got about two weeks for E* to demonstrate that they can fix my 811 with software updates. That's not likely to happen, so I'm screwed (i.e., stuck with the 811 I purchased last December and no warranty).

I considered pleading a case to get a replacement, but during a fixable problem episode last summer E* sent me a replacement. It was "re-manufactured" and looked worst than mine. Since the immediate problem then was solved, I just sent "somebody else's problem" back to them.

I'm guessing there are a few hundred, may thousand other E* customers in the same boat as I. Since E* has never admitted that any particular subset of 811s have inferior or less than adequate internals, there isn't any way to ensure a replacement unit is any better than the early production units we have. So our warranties expire and we are stuck with something that I'm sure someone in E* knows is a lemon.

I had hoped that one of the software updates last summer was the "be all" and "end all" of 811 software fixes. Then, when my 811 still mis-behaved, I could exercise my warranty rights. No such luck. The "promised land" is still a software revision or two away, so I still can't blame the prototype hardware and have any assurance a replacement isn't part of the same batch.

Back in summer, someone on this forum attempted to identity which units had a lot of problems and which ones seemed to have few or none. Seems like that never got completed or maybe was forced off due to infringement on proprietary information.

Yes this is a rant! My 811 with p282 software just froze and re-started itself (nice feature; I don't have to get up and press the button for 10 seconds) twice since the wife started watching. I got the usual load of s__t about why I had to hurry up and order the 811 when it first came out and how this has been the most disappointing component in our new A/V system.

Hey, we can make this the bartender thread. All the other folks with December warranty expirations on their 811 can come here and cry on their keyboards.
Click to expand...


Carl, I am with you also. On Dec. 21st. My 811 warranty will expire and I'll be a "Free Agent" because my commitment will be up also.

The last SW abortion was the final confirmation that E*'s 811 box has yet to operate as advertised. I did come over to E* because of the free 811, so my level of frustration will never be as bad as the folks who paid for the unit.

Everyone will have to make a decision to either stay on and cross your fingers as every new SW update gets downloaded and live with the problems or take their business elsewhere.

And as our friends in England would say "well that's the Rub"

As the saying goes: you can't please all of the people all of the time.
So you try to please most of the people most of the time.

So I guess that if you are please most of the time you would stay. And those who are not pleased most of the time will go just like musical chairs.

Folks from E* going to either D* or V* and folks coming from D* or V* and going to E*. Not to mention the cable companys. You read it all the time.

For me I guess I'll try the Cable chair with HD for locals and I know that someone from cable will take my chair and go to E* :confused:

It is a good thing that we have choices!
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The Big Wood
The Big Wood
I thought the warranties on the 811 were only for 90 days?

My warranty runs out on the 12th this month if the warranty is for 1 year. Man, here I thought I was already out of warranty since March!

Anthony
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NightRyder
NightRyder
Ahh...One of my several reasons for not changing providers - $1.99 per month extended warrantee on all equipment (Grandfathered). :D



NightRyder
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Stanleee
Stanleee
I can tell you that every person gets a better deal than I got when I ordered HD (811). They charged me 49.95 and 9.95 a month for what little they have to offer. I can say I won't be around long if I don't get treated better. But I hear Voom a mess also.
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NightRyder
NightRyder
I've been a E* customer for close to 6 years now, and overall I have very little to complain about in regards to equipment upgrades or customer offers.

I purchased my initial Dish 300 system from Dish Depot in January 1999. This included a Dish 300, Self Install Kit, 4700 and 2700 receivers. My total cost for all this was $0 plus a $50 credit on my first bill.

When E* came out with the Dish 500 I received a free upgrade with $25 shipping. Since I installed it myself they gave me a $25 credit on my next bill. Net cost to me $0.

I paid full price for my 501-DVR (pre-order) but traded my 2700 in for a $30 credit at Dish Depot. Net cost to me $249.

Added my 508 in 2003 for $149 through Dish. Retired my 4700 and sold for $70. Net cost to me $79.

Added my 811 at the beginning of 2004 for $149 including install. Dish upgraded my legacy LNBF's on my 500 and 300 (for 148)to DishPro and Installed a DP34. Sold my legacy LNBF's and switches for $45. Net cost to me $109.

Let's see so far I've invested $387 and I have a Dish 500, Dish 300, DishPro Twin LNBF, DishPro Dual LNBF, DishPro 34 switch, Dish 501, Dish 508, Dish 811. I've also signed up 4 people through club dish for total programming credits of $240. That brings my investment down to $147.

I won't even count the 6 months of Showtime I received free, or all of the free PPV certificates they've given me over the years. All of this is a damn site more than I ever received from my podunk cable company in 13 years as a customer. So while I will agree Dish has their share of problems I really can't complain (too much) ;) .


NightRyder
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Marques Brownlee
· posted in Marques Brownlee

Macbook PROLED XDR Impressions: They Said They Wouldn't!

Time for another AWESOME video from Marques Brownlee!


View: https://www.youtube.com/watch?v=2reQut8WNGc


Direct YouTube Link - Macbook PROLED XDR Impressions: They Said They Wouldn't!
The official MKBHD Website!
The MKBHD Store
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iJustine
· posted in iJustine

MacBoo PROLED - What You Need To Know!

Time for another AWESOME video from iJustine!


View: https://www.youtube.com/shorts/Duq4hKmUE4c


Direct YouTube Link - MacBoo PROLED - What You Need To Know!
The official iJustine Website's Website
Buy her book!
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iJustine
· posted in iJustine

MacBook PROLED Nanotexture

Time for another AWESOME video from iJustine!


View: https://www.youtube.com/shorts/sgr5V8j7c5w


Direct YouTube Link - MacBook PROLED Nanotexture
The official iJustine Website's Website
Buy her book!
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

Microsoft's New Round of Employee Buyouts

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/watch?v=TbfGWonQfys


Direct YouTube Link - Microsoft's New Round of Employee Buyouts
TWIT's Website
TWIT Live Feed
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Linus Tech Tips
· posted in Linus Tech Tips

Linus was Right - Apple (probably)

Time for another AWESOME video from Linus Tech Tips!


View: https://www.youtube.com/watch?v=7JOW7TTOGfI


Direct YouTube Link - Linus was Right - Apple (probably)
Linus on Facebook
The LTT Store
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dishstaller
dishstaller
Pub Member / Supporter Lifetime Supporter
Last reply · posted in The Chit Chat Club

I think we could all use a laugh - Rodney Dangerfield on Carson

Good...simple humor. Enjoy


View: https://www.youtube.com/watch?v=HJy0WnejlF4
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Jimbo
Bruce
Bruce
Supporting Founder Lifetime Supporter
Last reply · posted in Internet Television (IPTV) Discussion Forum

How things have changed

I was reading this article

thehill.com

Cable TV ‘cord-cutters’ became the majority in 2022

The steady decline of cable and broadcast television, and the rise of streaming services, reached a sort of inflection point over the past year. Last summer, for the first time, streaming ser…
thehill.com thehill.com

That said this-
Last summer, for the first time, streaming services like Netflix and Amazon Prime claimed the largest share of the television viewing audience, surpassing both cable and broadcast TV. Streaming captured 34.8 percent of July viewers, according to Nielsen data, compared to 34.4 percent for cable and 21.6 percent for broadcast.

And then, sometime in the second half of 2022, cord-cutters became the majority. The share of cable and satellite television subscribers dipped to 48 percent, according to a report from Samba TV, a television technology company.

Now I do not consider those with YTTV and the likes, Cord Cutters, but they still do not have Traditional Cable/Satellite delivered Live TV, so I decided to do the math.

There are, now, 129 Million Households in the United States.

In 2015, there were 100 Million Cable/Sat Subscribers , no streaming Live TV Service.

Today, there are 66 Million Live TV subscribers, including Cable, Satellite and Streaming.

Roughly, Streaming Live TV has 14 Million subs including all of them.

So that means, Cable/Satellite now has, roughly, 51 Million Households

So in just 8 years, lost 49% of their subscribers and by the end of this year, expected sub count to be, roughly, 45 million households.

That means a total loss of 55% since 2015 at the end of 2023.

But out of 129 Million households, 45 million will mean only 35% will get Cable/Satellite Delivered Live TV by the end of 2023.

Imagine what 2024 will be like.
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Bruce
Bruce
And again, 15 months in a row, streaming wins-

Cable and Broadcast added together-36.4%

Streaming with a massive 49.6%, 13.2% higher than Broadcast/Streaming.

IMG_2172.webp
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Jimbo
Jimbo
Bruce said:
And again, 15 months in a row, streaming wins-

Cable and Broadcast added together-36.4%

Streaming with a massive 49.6%, 13.2% higher than Broadcast/Streaming.

View attachment 194983
Click to expand...
Your Still Thrilled about all this ?

These numbers will Never be accurate as many people use Both still ...

You have services like Hulu Live and You Tube TV that do, what you call Cable, but they ARE Streaming, so Which is is ?

Does it get counted 2x as both Streaming and Cable ?
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Jimbo
Jimbo
But they ARE Streaming as well, so they Should be counted as both, which would make the Streaming numbers even More prominate.

Q.
Who does the Counting for Streaming ?

Neilson does the Broadcast/Cable ...
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Bruce
Bruce
Jimbo said:
But they ARE Streaming as well, so they Should be counted as both, which would make the Streaming numbers even More prominate.

Q.
Who does the Counting for Streaming ?

Neilson does the Broadcast/Cable ...
Click to expand...
Same.

Ratings for streaming content is extremely accurate, since the service knows who is watching what and when, when we hit ok on our remotes.

Ratings for Broadcast/Cable shows has always been a estimate.
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Jimbo
Jimbo
Bruce said:
Same.

Ratings for streaming content is extremely accurate, since the service knows who is watching what and when, when we hit ok on our remotes.

Ratings for Broadcast/Cable shows has always been a estimate.
Click to expand...
If I flip thru shows on an app, 3-4 in a few minutes, does that still show that I watched the whole episode ?


If I watch the Super Bowl for 5 minutes, does that count as watching the Super Bowl ?
Is it the same if I just watched the Commercials.
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Bruce
Bruce
Jimbo said:
If I flip thru shows on an app, 3-4 in a few minutes, does that still show that I watched the whole episode ?


If I watch the Super Bowl for 5 minutes, does that count as watching the Super Bowl ?
Is it the same if I just watched the Commercials.
Click to expand...
Nielsen Streaming Ratings: Third-party measurement firm Nielsen tracks U.S. streaming viewership, releasing weekly reports that measure total minutes viewed across major television sets, broken down by program (such as original, acquired, and movie content) rather than minute-by-minute audience retention curves.
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S
savarese04
Jimbo said:
Your Still Thrilled about all this ?

These numbers will Never be accurate as many people use Both still ...
Click to expand...
Nobody is "happy" or "sad" about this. Simply posting data in an non-editorialized way has nothing to do with anyone's feelings.

The data on the streaming side is immensely accurate, I'm guessing to the millisecond. Plus most people likely have not turned off data sharing and thus they are grabbing a huge swath of data. Much more accurate than cable which relies on a smaller sample size and probably not to the second.

In either case, nobody is getting "double counted" because it's usage based. If I watch 100 minutes of content and 30 minutes is on Youtube and 20 minutes on Disney and 50 minutes on YTTV, it's going to show up as 30%, 20%, 50% slices of my personal pie respectively.
Jimbo said:
Q.
Who does the Counting for Streaming ?

Neilson does the Broadcast/Cable ...
Click to expand...
Nielsen does. If you go into the settings of any of your streaming accounts, you can turn off the option to share to usage data with their third party measuring service - Nielsen.
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Jimbo
Jimbo
savarese04 said:
Nobody is "happy" or "sad" about this. Simply posting data in an non-editorialized way has nothing to do with anyone's feelings.

The data on the streaming side is immensely accurate, I'm guessing to the millisecond. Plus most people likely have not turned off data sharing and thus they are grabbing a huge swath of data. Much more accurate than cable which relies on a smaller sample size and probably not to the second.

In either case, nobody is getting "double counted" because it's usage based. If I watch 100 minutes of content and 30 minutes is on Youtube and 20 minutes on Disney and 50 minutes on YTTV, it's going to show up as 30%, 20%, 50% slices of my personal pie respectively.

Nielsen does. If you go into the settings of any of your streaming accounts, you can turn off the option to share to usage data with their third party measuring service - Nielsen.
Click to expand...
I have turned some off, not others ...
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Jimbo
dishstaller
dishstaller
Jimbo said:

View: https://www.youtube.com/shorts/u4rACh-Tt5k?feature=share
Click to expand...

Funny thing is that as the screen size and pic quality increase, the quality of the programming has DEcreased.
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Ramy
Ramy
Supporting Founder
Last reply · posted in The Sports Section

2026-27 NCAA College Football

Really excited for this season with Kentucky having a new coach and some really exciting recruits. Probably won't last long, but here's hoping this season is great.
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Y
Yespage
You mean other than Miami being in the final last year... and Indiana being the only bye team to win a game?
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Jimbo
Jimbo
Yespage said:
You mean other than Miami being in the final last year... and Indiana being the only bye team to win a game?
Click to expand...
No, I was actually referring to outside of the Top 8, but should have been Top 12 ...

I guess I should have looked at the bracket from last year first ...

I'm more thinking about them trying to expect a 15 to beat a 5 seed or there abouts .
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Ronnie-
Ronnie-
Jimbo said:
I'm more thinking about them trying to expect a 15 to beat a 5 seed or there abouts .
Click to expand...
I mean you get upsets all the time.

Just a couple of weeks ago. Unranked Florida knocked off number 7 texas. Unranked Auburn beat number 1 Georgia.

This week unranked Cincinnati beat number 8 texas Tech. Unranked UCF beat number 2 BYU.

No reason to think similar upsets wont happen in the playoffs where a low seed can upset a higher one.
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AZ.
AZ.
Ronnie- said:
I mean you get upsets all the time.

Just a couple of weeks ago. Unranked Florida knocked off number 7 texas. Unranked Auburn beat number 1 Georgia.

This week unranked Cincinnati beat number 8 texas Tech. Unranked UCF beat number 2 BYU.

No reason to think similar upsets wont happen in the playoffs where a low seed can upset a higher one.
Click to expand...
Yep, wonder why we rank the top 25 in 2 poles still? Do the ranking change much if they are unranked or have many loses? They sure do, any given day never take your opponent as a cake walk.....
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Jimbo
Jimbo
Ronnie- said:
I mean you get upsets all the time.

Just a couple of weeks ago. Unranked Florida knocked off number 7 texas. Unranked Auburn beat number 1 Georgia.

This week unranked Cincinnati beat number 8 texas Tech. Unranked UCF beat number 2 BYU.

No reason to think similar upsets wont happen in the playoffs where a low seed can upset a higher one.
Click to expand...
Correct, you Do get upsets from time to time ....however .
You Don't get teams UPSETTING teams for 5 weeks in a row.

They are trying to make this Basketball and its a far cry from the way that is played.

How long till they go to 32 teams ? Then they will say, well, the NFL is 32 teams, we can make more money that way .... except the NFL is 32 teams, that are a set number of teams and divisions, you don't have that in College ... oh but they will try.

They would have to choose what teams they would want in and thats it.
Hopefully that NEVER happens.

I can see the NCAA going away and the CFP taking that portion over and a Collective Bargaining agreement coming in the not to distant future.
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rvvaquero
rvvaquero
The problem with rankings and playoffs is that they are designed to hype the game and make money. Period.

The only reason that BYU and Texas Tech were upsets is that they were hyped up in the standings in the first place. I love watching BYU and Bear Bachmeier. They are a fun and talented team, but not nearly so strong, fast, big, and skilled as a true top ten team. Does anyone truly believe they could compete with the likes of Georgia, Ohio State, Indiana, Alabama, etc.? Yet, they were ranked above those teams.

Each year, there are 10 to 12 teams who truly could compete for the championship if it depended on winning more than one game in a playoff. Including teams like James Madison, Tulane, BYU, etc. in a playoff has nothing to do with determining a national champion. It's just about money.
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Ronnie-
Ronnie-
Jimbo said:
Correct, you Do get upsets from time to time
Click to expand...
Yes. As shown in a few posts now.


Jimbo said:
You Don't get teams UPSETTING teams for 5 weeks in a row.

.
Click to expand...
But that wasn't what your stated argument was though.


I mean if you drag it out, no team even a favorite is gonna win every game 20 weeks in a row.


With the parity in college football now, who knows who can beat anyone at any given time?

This season and last have shown it might not be the ones we think that might win it all that will win it all.
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Jimbo
Jimbo
Ronnie- said:
Yes. As shown in a few posts now.



But that wasn't what your stated argument was though.


I mean if you drag it out, no team even a favorite is gonna win every game 20 weeks in a row.


With the parity in college football now, who knows who can beat anyone at any given time?

This season and last have shown it might not be the ones we think that might win it all that will win it all.
Click to expand...
No, no ... if you want to make the playoffs, you want to Win it ... If you want to Win it, you need to Win 4-5 games in a row against Top 10 teams for the most part, theres a Possibility you'd play someone out side of the Top 10, but not much.

The Playoffs is a 4-5 game Win or Go Home.
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DialgaChampion
DialgaChampion
Last reply · posted in DISH Network Support Forum

Two Hopper 3 DVRs Installation

Does someone still have the diagram showing how to connect two Hopper 3s again?

I currently have one H3 and one 4K Joey, set up through a 1000.2 eastern arc hybrid lnb and solo hub.

The plan is to replace the Joey with the second H3. Already purchased a duo hub and I have three coax cables coming in from outside, from back when I used to have the older 1000.4 dish and the hopper 2. I don't fully remember, but I think the other two coax cables are just tied up next to the dish outside; will have to check again.
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HipKat
HipKat
dp6.png

You need a 42 switch.
Run the outputs to the inputs on the Duo Hub
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DialgaChampion
DialgaChampion
HipKat said:
You need a 42 switch.
Run the outputs to the inputs on the Duo Hub
Click to expand...

Okay, so I made an updated diagram just to make sure I understand this right...

- 2 Coax connected from outside Dish LNB into 42 switch.
- 2 Coax from 42 switch into Duo Hub.
- 1 Coax from Duo Hub into 1st Hopper 3.
- 1 Coax from Duo Hub into Power Inserter.
- 1 Coax from Power Inserter into 2nd Hopper 3.
- Power Inserter plugged into wall electrical outlet.

Did I get that right? And also, I assume the power inserter is required?
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HipKat
HipKat
DialgaChampion said:
Okay, so I made an updated diagram just to make sure I understand this right...

- 2 Coax connected from outside Dish LNB into 42 switch.
- 2 Coax from 42 switch into Duo Hub.
- 1 Coax from Duo Hub into 1st Hopper 3.
- 1 Coax from Duo Hub into Power Inserter.
- 1 Coax from Power Inserter into 2nd Hopper 3.
- Power Inserter plugged into wall electrical outlet.

Did I get that right? And also, I assume the power inserter is required?
Click to expand...
Twa Coaxes from the LNB if it's Eastern Arc (2 "Eyes") and three if it's Western Arc and yes, the power inserter, it's required
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LQQK
LQQK
DialgaChampion said:
Does someone still have the diagram showing how to connect two Hopper 3s again?

I currently have one H3 and one 4K Joey, set up through a 1000.2 eastern arc hybrid lnb and solo hub.

The plan is to replace the Joey with the second H3. Already purchased a duo hub and I have three coax cables coming in from outside, from back when I used to have the older 1000.4 dish and the hopper 2. I don't fully remember, but I think the other two coax cables are just tied up next to the dish outside; will have to check again.
Click to expand...
Are you going with 2 H3s for the PIP/Multi-View features or something else?
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DialgaChampion
DialgaChampion
LQQK said:
Are you going with 2 H3s for the PIP/Multi-View features or something else?
Click to expand...

No, it's specifically to fix the problem with the 4K Joey's live feed intermittently freezing. I'll be watching a live program and then randomly out of nowhere, the picture and sound will just pixelate/freeze for 5-10 seconds, then go back to normal. Doesn't matter which channel it's on either. It's like what happens when the signal cuts out during heavy rain or a thunderstorm, but this will happen even on a perfectly clear day/night.

It doesn't happen with my H3 though, only with the Joey. I've replaced the solo hub and I've also replaced the Joey itself with another brand new 4K Joey, but it's still the same problem. And I know it's not the coax going from the hub into the Joey because I previously had another receiver connected in the same room before changing to the whole home dvr setup and that receiver worked fine.

So I'm basing this off process of elimination, which seems to indicate a problem with the 4K Joey device itself. Only thing I haven't tried is maybe getting a regular Joey 3, if that's still the latest model of Joey currently available, but otherwise the only other solution is getting a second Hopper 3. It'd be nice if the 42 and the Power Inserter weren't necessary and I could just use the Duo Hub though.
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SandFarmer
SandFarmer
Now that my Owned H3 fried itself. What gear can I remove for just one H3? Already took down the 129 Wing Dish.
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Bobby
Bobby
SandFarmer said:
Now that my Owned H3 fried itself. What gear can I remove for just one H3? Already took down the 129 Wing Dish.
Click to expand...
You do know that DISH will replace your owned, fried, Hopper don't you. It's free....
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SandFarmer
SandFarmer
Bobby said:
You do know that DISH will replace your owned, fried, Hopper don't you. It's free....
Click to expand...
Yup. Been there done that many times over the past 29 years. Since not having it, I have found better and cheaper ways to get what little programming in need from it.

Just wondering how far down I can strip down all the gear on my chimney.

The 129 J-Arm grew an Outdoor Long Range AP. I already have several unused RJ lines that are going to be IPoE from the rack. Just wondering how much gear I'm going to be able to put up there.

Sent from my S61Pro using Tapatalk
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DialgaChampion
DialgaChampion
HipKat said:
Twa Coaxes from the LNB if it's Eastern Arc (2 "Eyes") and three if it's Western Arc and yes, the power inserter, it's required
Click to expand...
tjboston5676 said:
Yep just swap the lnb with a dpp lnb and connect the 42 switch.
Click to expand...

Finally got around to trying to set everything up. Need some help because I've got an issue.

1st Hopper 3 works fine.

2nd Hopper 3 doesn't show any channels in my Top 200 package in the guide, even though it's set to All Subscribed. But it does see the 1st Hopper 3 and can access the recordings on it.

Here's my setup:
  • DPP EA 61.5/72 LNB on the dish. 2 Coaxes going from LNB into the DPH42 switch.
  • DPH42 "Receiver 1" port > Power Inserter "To Switch" port..... Power Inserter "To Receiver" port > Duo Hub "ODU 1" port.
  • DPH42 "Receiver 2" port > Duo Hub "ODU 2" port.
  • 2 Coaxes from both Host ports on the Duo Hub into both Hopper 3s.
I've spent the last few hours troubleshooting, no success. I did the Test Installation on the Diagnostics screen. Red button. Held Power Button for 15 seconds.

Also tried several different configurations with the coax cables according to Google's AI suggestions. Tried connecting both a Solo Hub and a Duo Hub (I don't have 2 solo hubs at the moment), having each Hopper connected to each hub independently. Tried connecting Receiver 2 from the DPH42 directly into the 2nd Hopper 3. Tried having the Power Inserter connected both before and after the hub.

I even checked my account online. Both Hopper 3s are authorized and "Powered" on the account. Even tried "Wake Up Receivers". That second H3 still won't show my channels in the guide at all.

According to Google's AI, it thinks this is the problem:
  • - When you plug two Hopper 3 units into a single Duo Hub, the hub cannot allocate the correct satellite transponder frequencies to both boxes simultaneously.
  • - As a result, the first Hopper 3 hogs the satellite line, while the second Hopper 3 gets locked out of the satellite signal entirely—causing an empty guide and blocking live TV. The unlinked status on the whole-home screen occurs because the software recognizes the conflict and stops integration.
But none of its solutions have worked. Any ideas?
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n0qcu
Googles AI is wrong as according to what you wrote you have two completely separate satellite line from the switch

My be a dumb question but did you run the check switch option on th 2nd H3

Did you try swapping the H3 to see if the problem switches between the two

That's all I can think of at the moment
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DialgaChampion
DialgaChampion
n0qcu said:
Googles AI is wrong as according to what you wrote you have two completely separate satellite line from the switch

My be a dumb question but did you run the check switch option on th 2nd H3

Did you try swapping the H3 to see if the problem switches between the two

That's all I can think of at the moment
Click to expand...

Check Status complete. No issues found.
Test Installation screen shows green checks for 61.5 and 72, all 16 tuners.
Options > TV Activity shows 1 of 16 tuners in use.

When I bring up the program guide, the dish scapes channel appears and displays fine. The guide also shows the bonusview channels, and the stream and ppv channels.

I tried swapping the 2nd H3's cables with the 1st H3 and having it as the only H3 connected. It still has the same issue, so it seems isolated to the second Hopper 3 itself.

There was another suggestion from Google, not sure if it applies:

If the TV Activity Screen shows that your tuners are "Available" and "1 of 16 in use," your satellite signal path is 100% active and perfectly working. Your hardware wiring bypass has officially succeeded—the second Hopper 3 is successfully talking to the DPH42 switch, receiving high-frequency satellite data, and its internal processors are healthy. Because the hardware is fully operational, the fact that your screen is still black and the guide is missing means your receiver is stuck in Account Quarantine (Authorization Hold). Because a dual Hopper 3 system requires a non-standard account setup (32 tuners instead of the typical 16-tuner cap), standard "Wake Up" hits sent from the customer app or website are getting rejected by the system. The box can look at the data stream (which is why tuners show as available), but it is legally blocked by the internal software from decoding the live video feeds. To flip the switch and activate the live video feed, a DISH billing agent must manually push a tier-3 service re-hit through their legacy terminal.​

Any thoughts?
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slow_poke_pete
DialgaChampion said:
No, it's specifically to fix the problem with the 4K Joey's live feed intermittently freezing. I'll be watching a live program and then randomly out of nowhere, the picture and sound will just pixelate/freeze for 5-10 seconds, then go back to normal. Doesn't matter which channel it's on either. It's like what happens when the signal cuts out during heavy rain or a thunderstorm, but this will happen even on a perfectly clear day/night.

It doesn't happen with my H3 though, only with the Joey. I've replaced the solo hub and I've also replaced the Joey itself with another brand new 4K Joey, but it's still the same problem. And I know it's not the coax going from the hub into the Joey because I previously had another receiver connected in the same room before changing to the whole home dvr setup and that receiver worked fine.

So I'm basing this off process of elimination, which seems to indicate a problem with the 4K Joey device itself. Only thing I haven't tried is maybe getting a regular Joey 3, if that's still the latest model of Joey currently available, but otherwise the only other solution is getting a second Hopper 3. It'd be nice if the 42 and the Power Inserter weren't necessary and I could just use the Duo Hub though.
Click to expand...
Why not upgrade to the joey 4 with is an android box and dump the 4k joey
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dishstaller
dishstaller
Pub Member / Supporter Lifetime Supporter
· posted in The Chit Chat Club

Another Busted in the Panhandle BCSO video

While always entertaining....I hope you guys recognize that the child molesters they arrested in this video were STRICTLY due to tips from the National Center for Missing and Exploited Children. I strongly suggest that you go to their website and support them. They are the ONLY entity that is trying to curb all the perverts out there. And yes...if you want to have sex or see someone have sex with a minor you ARE a pervert.


View: https://www.youtube.com/watch?v=swYXp9x5bag&t=911s
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