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Last reply · posted in DISH Network Support Forum
I am an installer for a Dishnetwork Contractor and am being told Wall fishes are free to the customer. I have been installing cable of sometype (cable TV, Direc Tv and now Dish Network) for about 3 1/2 years and have never been asked by an employer to do wall fishes for free.

My root question: Can anyone point me in the right direction to find out "Exactly" what Dish network definition of a standard installation consists of.
I have read the service agree, that all dishnetwork customers must sign. In regards to the cabling it just says "routing of cable through one wall peneration" ... In my mind that does not include a wall fish.

Any help on getting Offical documents from Echostar/Dish Netork would be extremely helpful.........
36 Replies · 14380 views
V
It is very vague with D*. What I keep hearing is, "Do what it takes to get the job done." I do wall fishing, run new phone lines tapped into existing phone lines, put the dish where the customer prefers it, ground the system, and mirror to additional TVs. I cannot tell the customer what is considered a standard or custom installation if I do not even know. I really do not mind doing all that work for the install especially if makes the customer happy. But I have a problem of the boss telling me I have to get 3.5 jobs done in a ten hour shift. Especially if each job could be multiple TVs, dual-tuner recs, multiple dishes, Superdishes, etc. I am worn out at the end of the week.
Z
drilling holes in the floor board is nothing but don't forget about the wall boxes, wall plates, frames and cutting sheet rocks too.. those thing could take some times to finish the job.

If the basement is open, customer already have a cable the wall that I could use it pull new cable(s) without enlargeing the hole, I don't usually charge for it.
S
I agree that the definition for standard professional installation is NOT UNIFORM across all levels of DISH Network. DISH Network can be broken down into different groups: DISH Network Service Corporation -located at the local Echosphere offices throughout the US (the internal tech's with DISH vans), Regional Service Providers - located where there isn't a local Echosphere office nearby, and retailers. For the retailers, the guidelines for standard professional installation is available on the retailer web site. For RSP's and DNSC, they have different rules on standard professional installation and are the most aggressive and favorable to the customer. For RSP and DNSC: pole mounts, wall fishes, and wall plates are ALL FREE. Why? They provide them to you at the office. If the work order says "pole mount needed", then you get a pole and bags of cement for that job. Of course labor is a different matter but the supplies are usually supplied for these kinds of extra work.

Benefits of working for an RSP or DNSC are the benefits of working for a big company (benefits, short routes, dispatch help, and consistent number of jobs). Benefits of working for a retailer is that you don't do as much installation as free but are custom. You also get to the customer a little better in the sales process. DISH should uniformly make some things NOT free at the RSP/DNSC level and make more things free at the retailer level. Customers don't have the time or the knowledge to know whether they're getting installed by a retailer and get a different "package" than DNSC.
W
Alot of good comments here. You just have to realize that with the RSP's you are stuck doing alot of what an independent or retailer would consider custom work. I worked for an RSP for 2 years and always fought over free wall fishes and phone lines and was always on the loosing end. You just have to suck it up and realize you'll be doing them for free. Good luck trying to change the rules.
P
Thanks for all the input guys,

I have seen the contract that My RSP had to sign. It DOES states Wall Fishes/drop are part of the install. "Game Over"

I may end up starting contract company to off set the money "I feel" I am losing.

This only applies to RSP's and Echostar employees.


Once again thanks for all the input........
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68656 Replies · 2680145 views
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FTA4PA
Detroit Rock City - Kiss
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sdfntx
I Care About Detroit - Smokey Robinson & the Miracles
dishstaller
I Wanna Talk About Me - Toby Keith
Bobby
98.6 - Keith
harshness
I'm Easy - Keith Carridine
R
Last reply · posted in Computers and Gadgets
Lately my eight year old Dell laptop has been shutting off even when I have a full battery. I have had to keep it plugged up all the time to keep this from happening. Any idea what is causing this? I replaced the battery about three years ago.
2 Replies · 37 views
arlo
A recalibration might be needed. Even if it shows full, the individual cells may have become unbalaced. And the BMS chip in the battery reports false information to the pc.
Try this. Start it up in the bios/uefi and leave it there until the battery dies and it shuts off.
It might just keep running longer than in Windows. Or run for a short while and shut off.
If it's the first case. Probably just needs a balancing. If the latter, the pack might just be dead.
Not throwing stones but perhaps just a cheaply constructed battery with substandard cells. Could be.

Patience. Keep restarting it in bios/uefi until it won't fire up anymore.
Then plug the charger in and let it complete a full charge. And see what happens. If it's better.
Do the same thing one more time. Run it until it dies dead-dead. Then just let it charge, pc shut off.
When charged, it might be better. It might not be.

There are bench jigs that read the actual BMS and override it to let a tech manually monitor and charge the separate packs. They can also reset any "time bombs" in it that cause an otherwise good pack to show bad.
Maybe Santa will be good to me some year.

You might just need a new battery. Maybe the PC power management chip is going. A Dell common thing.
Leaving a laptop plugged in with a full battery is known to reduce the life. Asus for one recommends that you don't leave the charger plugged in all of the time even when shut down. And setting Windows to charge the battery to 85% instead of 100% increases life.
That's all I got.
dishstaller
That's all I got.
That was quite enough....I definitely learned something from your post. Thanks
TRG
TRG
Pub Member / Supporter
Last reply · posted in Computers and Gadgets
I set up a music server for my brother a few years ago. It's basically a small headless computer but it needs to have a DHCP IP address reserved for it in the router settings. This was easy to do in his DSL router. He's switching to Starlink now and I was wondering if these setting are easily accessible in the Starlink router. I'm pretty sure he will be getting the latest V5 router.
5 Replies · 274 views
b4pjoe
I set up a music server for my brother a few years ago. It's basically a small headless computer but it needs to have a DHCP IP address reserved for it in the router settings. This was easy to do in his DSL router. He's switching to Starlink now and I was wondering if these setting are easily accessible in the Starlink router. I'm pretty sure he will be getting the latest V5 router.
If you can't get into the router to reserve an IP address just don't use DHCP on the device that needs connected and assign it to a specific IP address in the network settings.
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HipKat
I set up a music server for my brother a few years ago. It's basically a small headless computer but it needs to have a DHCP IP address reserved for it in the router settings. This was easy to do in his DSL router. He's switching to Starlink now and I was wondering if these setting are easily accessible in the Starlink router. I'm pretty sure he will be getting the latest V5 router.
They are not. Your best bet is to set up a third-party router, attached to the Starlink for your server, that you can get into, like a Linksys, etc
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Foxbat
…it needs to have a DHCP IP address reserved for it in the router settings. This was easy to do in his DSL router. He's switching to Starlink now and I was wondering if these setting are easily accessible in the Starlink router. I'm pretty sure he will be getting the latest V5 router.
The Starlink V5 Install Kit I just got comes with the Mini Router. It is pretty limited in what it can do. For example, it can provide only one IP subnet at a time, no Guest Network, but it does support the pass-thru to a third-party Router. You can also split the Wi-Fi into separate 5 GHz & 2.4 GHz SSIDs to help some IoT devices that don't support 5 GHz bands to work.

The larger Starlink Router that still comes with the V4 Kit does support a Guest Network with separate IPv4 Subnet, but it's $120 from Starlink. And it still won't do DHCP Reservations.
harshness
If you can restrict the DHCP address space to assign addresses to one end of the subnet (i.e. x.x.x.50+), you can manually assign the IP address on pretty much any operating system. This is a default behavior on several popular routers. As the Router Mini only supports 235 devices, I expect that's already done.

Another option is to use a router that supports PoE to power the antenna. This article discusses that option (under PoE Power heading):

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Foxbat
Now that I've had the v5 kit with the Mini Router, it's not as bad as I first thought. Yes, no DHCP reservations, but you can set up multiple SSIDs that have separate IPv4 subnets, and like the big brother, you can select from 192.168.x.0/24 or 10.x.0.0/16 (where "x" is 1-4).

You can also split a subnet and have different SSIDs for the 5 GHz and 2.4 GHz channels to handle some IoT devices. I haven't discovered what subnet the 2nd NIC on the router assigns, I'm guessing it's the first subnet.
dishstaller
Pub Member / Supporter Lifetime Supporter
Last reply · posted in The Chit Chat Club
2 Replies · 44 views
dishstaller
Sorry for posting the wrong link. Just corrected it.
dishstaller
Pub Member / Supporter Lifetime Supporter
Last reply · posted in The Chit Chat Club
Terrible tragedy. You would think that they would have safe guards in place that would prevent something like this from happening. I guess if you are going to ride in a passenger train it might be best to get a car near the rear.

2 Replies · 49 views
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Jimbo
Terrible tragedy. You would think that they would have safe guards in place that would prevent something like this from happening. I guess if you are going to ride in a passenger train it might be best to get a car near the rear.

They will have to look at the switching sections to determine WHY 2 trains were on the same track ... at the same time.
dishstaller
Thought this article might be of interest to some of you who might travel via train.