Re: [VOOM] Re: voom reciever problems
Unfortunately this does not work with software version 5.08.
----- Original Message -----
From: "Timothy Fouts" <timothyfouts@mac.com>
To: <VOOM@yahoogroups.com>
Sent: Saturday, December 25, 2004 10:34 AM
Subject: Re: [VOOM] Re: voom reciever problems
here's the "forced" download method and may the force be with you!
From: tfouts <timothyfouts@m...>
Date: Sat Nov 27, 2004 12:21 pm
Subject: Re: [VOOM] Re: Caller ID with new updated software! Wilt can
you help
You have the ability to "force" the update immediately.
Follow this:
on the remote press:
Voom-see options and settings bottom right-press green button-see
system settings bottom right-press green button again-see system
settings-press #7 installer menu-see installer menu-press #1
installation wizard-see installation steps press #7 verify Voom-see
Installation Step 7-Verify Voom-see bottom right continue-press green
button-small window will pop up -select update now
I did this the other day when I realized the update was coming and I
wanted to monitor the whole process. The total time for the download
was 19 minutes 59 seconds.
On Dec 25, 2004, at 10:23 AM, thegrod wrote:
> All,
> I read somewhere at one time, maybe on the Satellite Guys forum that
> there
> is a way to force a software download. Anyone know how? I am trying
> an
> experiment to software update an unauthorized receiver for OTA only.
> As
> many of you may know VOOM will not easily authorize Receivers not
> purchased
> from them even if they were purchased legitimately as in from a
> former VOOM
> subscriber who purchased his equipment rather than leasing it. There
> have
> been numerous instances where they have allowed authorization of such
> but I
> have never found the magic words. I think it is because I lease and
> their
> system does not allow you to combine leased and owned gear.
> Anyway, VOOM's receivers are fine for OTA and I would like to use my
> extra
> one for this purpose but I need to get the latest software to
> download to
> it. Of course it will not work for VOOM programming without
> authorization
> but I just want the OTA side for this one. I only have one HDTV
> anyway.
> If anyone knows how to force the software update please let me know.
> Thanks
> all and have a great Holiday season watching VOOM!
> ----- Original Message -----
> From: "seattlesatelliter" <seattlesatelliter@yahoo.com>
> To: <VOOM@yahoogroups.com>
> Sent: Friday, December 24, 2004 9:09 PM
> Subject: [VOOM] Re: voom reciever problems
>
>
> >
> >
> > Thanks, Bill, for posting your experience. You had a few problems
> and
> > got them fixed.
> >
> > Yep, we're had our share of problems but have gotten all of them
> fixed
> > except the lockups under 7.26 but have been promised this will be
> > solved by a new download in the near future.
> >
> > Listening to music (hey, I'm an audio nut as well) instead of
> watching
> > HDTV under lowering (rain promised for Christmas!) Seattle skies,
> Gill
> >
> >
> > --- In VOOM@yahoogroups.com, Jarrett Campbell <jarrett@e...> wrote:
> >> Bill,
> >>
> >> Hopefully you can get a new box soon. If you've got 7.26 software
> and
> >> still having this problem, I suspect the hardware.
> >>
> >> Your problems sounds like an 180 degree opposite experience than
> the
> >> two and half weeks that I've been a Voom subscriber. Just to let
> >> everyone know that not every Voom experience is like this, I'll
> share
> >> my positive story...
> >>
> >> My install was scheduled for the afternoon of December 7th. The
> >> Installs Inc. installer called on the 6th and asked if he could
> come
> >> first thing in the morning instead of noon-5pm like scheduled.
> This
> >> was perfect for me so I said yes. He showed up about 10 am (after
> >> calling from his cell phone to tell me he was caught in traffic and
> >> wouldn't be there "first thing" like he anticipated).
> >>
> >> After surveying the site, he volunteered to remove an old DirecTV
> dish
> >> high up on my roof that I could not reach myself (no ladder). I
> >> realize this made his life easier as he could use the wiring, but
> >> still I was greatful to get rid of that old dish that had been
> there
> >> since we bought the house (our DISH install was located elsewhere).
> >>
> >> He installed the standard dish and standard antenna and left my
> DISH
> >> install wired to the point that simply switching a coaxial cable
> out
> >> will get me back on DISH if I decide to go back. We initiated my
> >> service and programmed my OTA channels. The installer packed up
> all
> >> his equipment and ladders etc. onto the truck and came in for me to
> >> sign the final paperwork. It was then that I pointed out that I
> >> wasn't getting consistent over-the-air reception.
> >>
> >> The installer unpacked everything and went back to troubleshooting,
> >> eventually switching out the antenna unit for another identical
> unit.
> >> This seemed to do the trick and we were up and running.
> >>
> >> The first day I experienced two problems. The first was that the
> box
> >> locked up on a bunch of the channels. I got online and chatted
> with
> >> CSR from the Voom website (a nifty feature by the way). After a
> >> couple of minutes of chatting online about this and an overscan
> >> problem I was noticing with my TV, the CSR called me to follow up.
> >> The basic message was that the lockups were a result of my needing
> the
> >> 7.26 software download and that I would get it overnight. The
> >> overscan issue was a problem with my TV itself and he couldn't
> help me
> >> with that.
> >>
> >> I fixed the overscan problem with a Sound & Vision Home Theater
> >> Tune-Up DVD while I passed the time for my download overnight. The
> >> overscan problem had always been there but it wasn't until I
> watched
> >> WorldSport which was putting the scoreboard bug way out towards the
> >> perimeter of the screen that I actually noticed the issue.
> >>
> >> Well, sure enough, as promised, the new software downloaded
> overnight.
> >> I still didn't have any program guide data though so I chatted
> with
> >> Voom again over the web. They told me it takes a while after a
> reboot
> >> to load the data. I had assumed the box rebooted after the
> software
> >> upgrade but just in case, I did a hard reboot (unplugged it). Sure
> >> enough, 45-60 mintues later, I had program data.
> >>
> >> I have been watching AMAZING HDTV since December 8th. I did not
> plug
> >> in a phone line under the advice of those here, so I don't have to
> >> deal with the routine lockups mentioned by other users. During
> this
> >> time, I've had two problems. The first was a a case of channel
> >> "blackouts" in the 100s range. While some channels came in fine,
> >> others went dark. A soft reboot fixed this immediately. The
> second
> >> minor issue was a few pixelations during a moderate rainstorm.
> >> However, I never lost the signal (which routinely happened with my
> >> DISH installation).
> >>
> >> For those keeping score at home, I also have Time Warner Cable.
> >> During the same two and half weeks that I have had Voom
> installed. I
> >> have had the following problems with Time Warner:
> >>
> >> 1) My Scientific Atlanta HD-DVR stopped recording programs
> >> unexplicably. It would record for about 20 seconds on a program
> and
> >> then stop. I missed several of my favorite programs because of
> this.
> >> It turned out that the unit was not automatically deleting files to
> >> increase the free space for recording. I had to manually delete a
> few
> >> programs and reboot and it finally started working again...a
> solution
> >> that I discovered as TimeWarner's CSR's were of no help and wanted
> to
> >> change my box out.
> >>
> >> 2) My Pace standard-definition box had a similar "dark channels"
> >> problem as the Voom box, but EVERY channel was out. A soft reboot
> >> fixed this but this was in the bedroom upstairs and I didn't
> notice it
> >> for 4 days meaning everything I TiVo'd during that time was just
> blank
> >> hard drive space.
> >>
> >> 3) I routinely have problems with macro-blocking and pixellation
> on
> >> my HD-DVR, especially when recording HD on one channel and
> watching HD
> >> on another channel. This happens 2-3 times per week and has been
> >> going on for months since I got the box. Time Warner has no fix
> for
> >> this.
> >>
> >> 4) The Dolby Digital 5.1 sound over coaxial or digital audio
> output
> >> on the HD-DVR drops out continuously while watching HD programming
> >> live or during recorded playback making it virtually an unusable
> >> feature of the DVR.
> >>
> >> So, I'd say that although TimeWarner may offer a few more
> >> technological perks, I'm having as many, if not more, problems with
> >> their service than I have had with Voom. I know many have suffered
> >> through lots of software and other issues with Voom but my
> experience
> >> has been very positive with Voom...in fact, better than I
> anticipated.
> >>
> >> Just thought I'd add my testimonial to the list so everyone would
> know
> >> it's not all negative.
> >>
> >>
> >>
> >> On Fri, 24 Dec 2004 11:00:44 -0500, benzbill <satguys2004@y...>
> wrote:
> >> >
> >> >
i have had voom's service for 2 weeks & it has had
> problems
> > 12 out
> >> > of the 14 days picture freezing ,box locking up after channel
> >> > up(122),channel staying the same video surf bar still changing
> >> > channels,massive tileing from wind,turning on sat box no picture
> >> > etc,etc,etc.Always have to power down box by resetting & then it
> > works
> >> > good for the most part i love the picture quality but this
> service is
> >> > extremly poor multiple calls to voom 2 missed service calls
> > already for
> >> > the box replacement then when i mention disconnecting i am told
> i
> > mite
> >> > have to pay a early termination fee what a joke there s**t
> doesnt
> > work
> >> > & i have to pay a penalty i wish i would of read all the
> > complaints on
> >> > this site b4 i signed up disatisfied so far hopeing new box
> cures the
> >> > problem but i doubt it since installs inc & voom themselves
> > aknowledged
> >> > other people also having similar problems thanks for listning
> to my
> >> > venting Bill
> >> >
> >> >
> >> > --
> >> > benzbill
> >> >
> >
> -----------------------------------------------------------------------
> -
> >> > This message was posted via http://www.satelliteguys.us by
> benzbill
> >> >
> >> >
> >> >
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> >> > ________________________________
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> >>
> >>
> >> --
> >> Hey do you sass that hoopy Jarrett Campbell? Now there's a frood
> who
> >> really knows where his towel is!
> >
> >
> >
> >
> >
> >
> >
> > Yahoo! Groups Links
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> >
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