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kingdomfire

Last reply Mar 21, 2011 · posted in Glorystar Support Forum

Some Glorystar Channels are Showing No Signal Quality (the rest tune in perfectly)

Hello Glorystar Support,

I just received and setup my Glorystar System last week - had fun installing it myself!! This hobbyist Sat stuff is addictive.

My support question pertains to some channel issues. I am able to get strong signal and quality on most of the Glorystar channels (Quality at about 65 - 75 for most channels), but a couple of the Glorystar channels are not tuning in at all (showing a grayed signal bar and no quality on the DVR1100c signal meter).

Is this something I need to take care of via fine tuning the dish AZM/ELV or LNB skew? Or is this showing something of a different problem?

SYSTEM:
Geosatpro DVR1100C
SL1 Bullet - Standard Ku LNB
GEOSATpro 90cm (Azure Shine) Dish

CHANNELS NOT TUNING IN:
-Amazing Discoveries
-Bible Explorations
-Christian Youth Channel
-Life Health TV
-River Broadcasting
-Son Life Broadcasting
-Word Network
-may have missed listing one or two others

All other channels and programming are tuning in great!!

MY SETUP:
Location - Somerset, WI 54025
AZM: 188.2 deg
ELEV: 37.8
+4.3 Skew (counterclockwise)
Plum Mast
Flat Dish at time of setup (no warp)
*NOTE: I did have to thrust out the dish a couple times like a ball to get a true flat dish before install.

Your help is appreciated!
Matt Hastreiter

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kingdomfire

Mar 20, 2011

It was the focal distance - and turned out to be a pretty important adjustment in my case.

I am now getting in everything with an average balanced signal quality at or above 70% for nearly every channel, with the highest transponder hitting 85% (only one low transponder coming in at 58% SQ)...Thank You for your help on this issue!

I had to move the LNB focal distance to the shortest possible (adjusted all the way in toward the dish). I never considered trying this before, as I read somewhere - either on this forum or on Glorystar materials (not sure which) that this is 'wrong' positioning of the LNB (and should be mounted in the bracket furthest from dish, not closest..). Since this worked when I tried it, I thought maybe my dish elevation was off, so I pulled the LNB back, and tried readjusting the elevation - NOPE, same low signal quality again. I readjusted the LNB back to the shortest focal distance again and fine tuned the dish, and first repeaked my signal quality for for channels: 901, 106, 113 - and then went on to peak the signal quality for 107, 120, 123 - to peak the problem transponders. I went back and forth with these six channels until I got the results - Rock Solid SQ! I never got strong SQ when fine tuning with the LNB at the long focal distance...go figure...
__

Glorystar Support - I have one additional issue. I am not able to get the Ant/Sat function to switch between my Satellite input and the incoming coax Ant input (DVD player). I tried hooking up other equipment to the receiver ANT coax and still had the same problem. I think it may be the remote, as the zoom function does not work either, or goes glitchy. The zoom is no big deal, but the Ant/Sat input select is pretty important to me.

Does this sound like something with the remote IR? Or does it sound like receiver firmware/hardware (internal A/B switch)? Is their a way to reset the remote IR with the receiver to test the remote - or test the receiver A/B switch by manually selecting the Ant/Sat function from the receiver panel?

Glorystar1

Mar 20, 2011

Excellent trouble shooting! Great to learn of your success! Now it is time to start enjoying the system !

kingdomfire said:
I had to move the LNB focal distance to the shortest possible (adjusted all the way in toward the dish). I never considered trying this before, as I read somewhere - either on this forum or on Glorystar materials (not sure which) that this is 'wrong' positioning of the LNB (and should be mounted in the bracket furthest from dish, not closest..)

Yes. LNBF placement is critical to optimizing the Signal Quality readings and balancing the SQ readings on all channels. Page 48 of the Install guide suggests to rotate and slide the LNBF in the mount to optimize SQ.

kingdomfire said:
I am not able to get the Ant/Sat function to switch between my Satellite input and the incoming coax Ant input (DVD player). I tried hooking up other equipment to the receiver ANT coax and still had the same problem.

This problem does not sound like receiver or remote failure, but we will need to know more information on how the receiver is connected to the TV. It appears that that the receiver is not connected to the TV using the RF (coax) connection. This is a good thing, because the TV VCR OUT (modulator channel 3 or 4) has the lowest picture quality and resolution of any connection between devices. Is the TV connected using the higher quality connections such as the Component, Y/C or even the Composite AV? If so, the RF signals on the ANT IN port has no path to the Component, Y/C or Composite AV ports.

Explanation: In order for signals to be passed through, they must be the same format. In this case you are likely trying to pass through a modulated channel 3 or 4 signal to the component or composite AV ports. If you are using the TV VCR OUT connection to connect to the TV, the ANT/SAT or the Standby Power will toggle between the ANT IN connection and the STB programming. This is because both sources are RF modulated NTSC channels (channel 3 or 4). Since the satellite receiver does not have a built-in NTSC tuner, signals connected to the ANT IN cannot be decoded and passed out to the TV through the Component, Y/C or Composite AV ports.

Suggested Corrective Steps: If your TV does not have additional inputs and you must share an input with another device you may consider purchasing a multiple input switch box. If the DVD unit accepts Component, Y/C or Composite AV pass through connections, connect the receiver's output to the DVD Input then connect the DVD's Component, Y/C or Composite AV to the TV.

kingdomfire said:
the zoom function does not work either, or goes glitchy.

The zoom feature does not have full function in the Time Machine or the recording playback mode. It does work with full function in the live modes.

kingdomfire

Mar 21, 2011

Thank You Glorystar Support!

Glorystar1 said:
Excellent trouble shooting! Great to learn of your success! Now it is time to start enjoying the system !

Doing just that!... Been greatly blessed with GOD-TV - had been yearning for its availability on FTA ever since I experienced a promo viewing a couple years back. Just sent them a ministry donation with an email thanking them for partnering with Glorystar on Galaxy 19, and ordered the book "Against All Odds" detailing the unique story and mandate of GOD-TV [The Story | GOD TV]

Glorystar1 said:
This problem does not sound like receiver or remote failure, but we will need to know more information on how the receiver is connected to the TV. It appears that that the receiver is not connected to the TV using the RF (coax) connection. This is a good thing, because the TV VCR OUT (modulator channel 3 or 4) has the lowest picture quality and resolution of any connection between devices. Is the TV connected using the higher quality connections such as the Component, Y/C or even the Composite AV? If so, the RF signals on the ANT IN port has no path to the Component, Y/C or Composite AV ports.

Explanation:...

That explains a lot on my issue for the Ant/Sat function. Thanks for the solid answer and detail, it really helps in understanding the basics.

Glorystar1 said:
The zoom feature does not have full function in the Time Machine or the recording playback mode. It does work with full function in the live modes.

The zoom acts glitchy for me using it in real-time/live viewing (remote zooms in all the way to full zoom and stays, not allowing me to adjust the depth). Exit works, taking me out. I don't see that I will ever need/use this feature, so it is not an inconvenience to me.

I would like to say...

:angel

[FONT=&quot][highlight]Thank you Glorystar Support, for all the time you have put into answering my questions, along with the time you have put into others on their installation & technical needs. I know that answering the many questions to assist us in getting an optimum setup is time that could be spent elsewhere on other areas demanding attention. This is what sets Glorystar/Satellite AV apart from the rest - something frequently missing with many other companies. Your dedication to the vision and support to the user stands above them. I commend Glorystar/Satellite-AV in setting high standards of service & support, and thank you for serving us as a ministry![/highlight][/FONT]

[FONT=&quot]Matt Hastreiter[/FONT]

:angel

kingdomfire

Mar 21, 2011

Glorystar Support - formal thank you above [feel free to use at your discretion]...

Glorystar1

Mar 21, 2011

We are here to serve.

Thank you!

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Bruce

Supporting Founder Lifetime Supporter

Last reply 33 minutes ago · posted in DIRECTV General Forum

DirecTV’s Subscribers Number

Thanks to Fitch Ratings ( who gives the ratings on Credit and debt, as approved by the SEC, so they have accurate numbers) we have the totals.

DIRECTV's video subscriber base is the third-largest traditional multi-channel video programming distributor (MVPD) in the U.S. with about 8.2 million subscribers at the end of 1Q26.

The last time it was reported, it was 8.8M at the end of 2Q25, so only a 600,000 loss for 3 quarters, which is a major improvement, since for many years before that, it was losing 500,000 a quarter, 2 Million a year.

It is now losing less than Dish/Sling combined, I believe the Genre Packs are helping to retain and get subscribers.

https://www.fitchratings.com/research/corporate-finance/fitch-rates-directv-proposed-senior-secured-debt-offering-bb-rr2-11-05-2026

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raoul5788

May 19, 2026

They have one less as of May 15th. I just couldn't justify almost $150 a month any more. I went to Fubo. Edit: And I've been a Directv customer for 30 years!

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b4pjoe

May 19, 2026

raoul5788 said:
They have one less as of May 15th. I just couldn't justify almost $150 a month any more. I went to Fubo.

Fubo would be a non starter for me. Missing channels:

NBCUniversal Channels: NBC local affiliates, USA Network, Bravo, CNBC, MSNBC, E!, Syfy, Telemundo, and the Golf Channel.
NBC Sports: Regional sports networks like NBC Sports Bay Area, Boston, California, and Philadelphia are also off the air.
Warner Bros. Discovery Channels: TBS, TNT, TruTV, CNN, Discovery Channel, TLC, HGTV, Food Network, and Animal Planet.
A&E Networks: A&E, History, Lifetime, and Vice.
AMC Networks: AMC, IFC, SundanceTV, and WE tv

Plus most of its live TV channels and sports broadcasts are currently delivered in 720p.

Jimbo

May 19, 2026

b4pjoe said:
Fubo would be a non starter for me. Missing channels:

NBCUniversal Channels: NBC local affiliates, USA Network, Bravo, CNBC, MSNBC, E!, Syfy, Telemundo, and the Golf Channel.

NBC Sports: Regional sports networks like NBC Sports Bay Area, Boston, California, and Philadelphia are also off the air.

Warner Bros. Discovery Channels: TBS, TNT, TruTV, CNN, Discovery Channel, TLC, HGTV, Food Network, and Animal Planet.

A&E Networks: A&E, History, Lifetime, and Vice.

AMC Networks: AMC, IFC, SundanceTV, and WE tv

Plus most of its live TV channels and sports broadcasts are currently delivered in 720p.

YouTube TV

raoul5788

May 19, 2026

b4pjoe said:
Fubo would be a non starter for me. Missing channels:

NBCUniversal Channels: NBC local affiliates, USA Network, Bravo, CNBC, MSNBC, E!, Syfy, Telemundo, and the Golf Channel.

NBC Sports: Regional sports networks like NBC Sports Bay Area, Boston, California, and Philadelphia are also off the air.

Warner Bros. Discovery Channels: TBS, TNT, TruTV, CNN, Discovery Channel, TLC, HGTV, Food Network, and Animal Planet.

A&E Networks: A&E, History, Lifetime, and Vice.

AMC Networks: AMC, IFC, SundanceTV, and WE tv

Plus most of its live TV channels and sports broadcasts are currently delivered in 720p.

Understandable. It's always a choice of price vs channels. The $60/month difference made my choice easier.

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Arctic_fox

33 minutes ago

Jimbo said:
YouTube TV

YTTV don't carry the Regional sports channels

so2344

Last reply 38 minutes ago · posted in DIRECTV General Forum

Came back to DirectTV Satellite - Gemini question

Recently came back to DirectTV Satellite service and have two boxes, Gemini and a main HR54.

DirecTV is charging me two "TV access fees" of $10 each, but can only watch TV on the one without the server. Is there anything I can do to fix this?

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FHSPSU67

Apr 25, 2026

First receiver should be free. It is for me.

b4pjoe

Apr 25, 2026

FHSPSU67 said:
First receiver should be free. It is for me.

It is for me too. Back when they merged DIRECTV via Internet and DIRECTV Stream into one service they raised the TV access fee from $7.00 to $10.00 from both streaming and satellite and they eliminated the first receiver free for new customers only. Existing customers weren't affected by the new price and the elimination of the first receiver free policy.

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so2344

May 11, 2026

b4pjoe said:
It is for me too. Back when they merged DIRECTV via Internet and DIRECTV Stream into one service they raised the TV access fee from $7.00 to $10.00 from both streaming and satellite and they eliminated the first receiver free for new customers only. Existing customers weren't affected by the new price and the elimination of the first receiver free policy.

All of this makes me want to cancel satellite again! Customer service said we were getting billed for an old receiver but the call got cut off.

Will call back and try to get this resolved. As of now, only one TV can access satellite service. Would hope they can send another Gemini to be co-located w the main HR54.

so2344

May 28, 2026

Update: after 20 mins on phone with a non North American call center agent, they are sending a tech out. The tech support couldn't understand that the HR54 was at a different TV than the Gemini.

Arctic_fox

38 minutes ago

so2344 said:
Update: after 20 mins on phone with a non North American call center agent, they are sending a tech out. The tech support couldn't understand that the HR54 was at a different TV than the Gemini.

this is why we canceled support and the csr's are garbage even the american ones. it's still under the att system!!!

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Scott Greczkowski

Staff member HERE TO HELP YOU! Cutting Edge

Last reply 41 minutes ago · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne

Get it?

An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....

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Bobby

Yesterday at 11:08 AM

I Can't Help It (If I'm Still In Love With You) - B.J. Thomas

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long_time_DNC

Yesterday at 3:37 PM

Help Is On Its Way - Little River Band

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sdfntx

Yesterday at 6:00 PM

Little Band of Gold - Sonny James

RaiderPower

Yesterday at 9:13 PM

Band Of Gold - Freda Payne

long_time_DNC

41 minutes ago

Heart Of Gold - Neil Young

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zippyfrog

Pub Member / Supporter Lifetime Supporter

Last reply Today at 12:07 AM · posted in The Phone & Tablet Zone

Purchasing New iPhone

I feel like this was discussed in another thread, but I can't find it. I have T-Mobile and my last iPhone upgrade was in 2020. I want to get a new iPhone, but what is the best way to go about doing it? Should I order the iPhone from T-Mobile directly, or should I buy from the Apple Store? I feel like there are pros/cons to each option.

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navychop

Yesterday at 11:48 PM

I know of no reason to buy from a cell company.

Buying from Apple gets an unlocked phone.

PS- New models come out in Octoberish.

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Foxbat

Today at 12:07 AM

I got a carrier-locked iPhone once, and it was a pain after they got bought by Sprint and I decided to go to T-Mobile and they dragged their feet to unlock the phone. I have been trading in my iPhones since and buying from the Apple Store since then.

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Cactus Jack

Last reply Yesterday at 11:50 PM · posted in DISH Network Support Forum

Three Tuners?

I have a Hopper with Sling. (Don't know exact model.) A couple nights ago, I went into the DVR screen, and noted that it was recording three programs. Yet I was able to view live TV (that was not one of the channels being recorded.) Did something change? In the past, it would only let me watch one of the channels being recorded, or any recording in the DVR menu. Maybe it was streaming, although there was no indication of that?

Apologies if this has been covered; I searched and didn't find anything.

Thanks.

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Cactus Jack

Jun 3, 2026

So I tested.

Started recording three non-network shows and tried to watch live TV, would not do it, because all three tuners were in use.

Started recording two non-network shows and one network show. Still would not let me tune live TV.

Started recording one non-network show and two network shows, then it allowed live TV.

I would assume then that previously I was recording two or three network shows when it allowed live TV; I honestly don't remember what it was doing, and I didn't think to check.

Thanks for replies, everyone.

PS - How does one know whether a program is streaming? Is there a way to force streaming?

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Bobby

Jun 3, 2026

Cactus Jack said:
So I tested.

Started recording three non-network shows and tried to watch live TV, would not do it, because all three tuners were in use.

Started recording two non-network shows and one network show. Still would not let me tune live TV.

Started recording one non-network show and two network shows, then it allowed live TV.

I would assume then that previously I was recording two or three network shows when it allowed live TV; I honestly don't remember what it was doing, and I didn't think to check.

Thanks for replies, everyone.

PS - How does one know whether a program is streaming? Is there a way to force streaming?

There is no way to force streaming. It is a satellite channel or streaming channel except for the rare occasion that the satellite signal fails. If that happens some, not all, channels will automatically change to streaming. You can tell if the channel is streaming by pressing guide on the remote. if it is a streaming channel the guide will clearly show it that way.

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navychop

Jun 3, 2026

Cough, cough, Hopper3!

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Cactus Jack

Jun 5, 2026

Bobby said:
There is no way to force streaming. It is a satellite channel or streaming channel except for the rare occasion that the satellite signal fails. If that happens some, not all, channels will automatically change to streaming. You can tell if the channel is streaming by pressing guide on the remote. if it is a streaming channel the guide will clearly show it that way.

Thanks, Bobby.

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Arctic_fox

Yesterday at 11:50 PM

chokes hopper 3 all the way... 16 tuners vs 3 tuners is a night and day difference. along with a faster processor. i would call in and see if they would upgrade me or you can buy a hopper 3 from solid signal.

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iJustine

Yesterday at 10:52 PM · posted in iJustine

Good Bye, Tim! Last WWDC 🥹

Time for another AWESOME video from iJustine!

View: https://www.youtube.com/shorts/YJjxjYvmQ8s

Direct YouTube Link - Good Bye, Tim! Last WWDC

The official iJustine Website's Website
Buy her book!

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Smuuth

Pub Member / Supporter Cutting Edge

Last reply Yesterday at 10:15 PM · posted in SatelliteGuys Classifieds

WANTED DirecTV LCC

Anyone have a DirecTV Local Channel Connector that you'd like to get rid of at a reasonable price? DirecTV is currently in a contract dispute with owner of my local ABC affiliate.

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b4pjoe

Jun 2, 2026

Smuuth said:
Anyone have a DirecTV Local Channel Connector that you'd like to get rid of at a reasonable price? DirecTV is currently in a contract dispute with owner of my local ABC affiliate.

You should ask DIRECTV for one if you are affected by the dispute. I know in the past they have given them out during a dispute. Not sure if they still do that but it is free to ask.

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Smuuth

Jun 2, 2026

b4pjoe said:
You should ask DIRECTV for one if you are affected by the dispute. I know in the past they have given them out during a dispute. Not sure if they still do that but it is free to ask.

I already asked, but the CS agent said they wouldn't do it. They said the only thing they could do is $10/month bill credit.

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Jimbo

Jun 3, 2026

Smuuth said:
I already asked, but the CS agent said they wouldn't do it. They said the only thing they could do is $10/month bill credit.

Take the $10 and Call Back ...

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Smuuth

Monday at 10:22 AM

Jimbo said:
Take the $10 and Call Back ...

I did that. The response was that the LCC is not available. Escalated the issue to a tech support person with the same results.

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Jimbo

Monday at 10:39 AM

Smuuth said:
I did that. The response was that the LCC is not available. Escalated the issue to a tech support person with the same results.

Could be out of them I guess ... I'd keep trying, every 3-4 days.

If they are not out of them as them WHY you can't get one, seeing Your in a Dispute. Thats what they are for.
I would make them give you a real answer, don't let them off the hook.

I had one, and it worked well, but I believe I gave it to another D* friend (also had a AM21), I know I gave them away ...

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Smuuth

Monday at 10:44 AM

Jimbo said:
Could be out of them I guess ... I'd keep trying, every 3-4 days.

If they are not out of them as them WHY you can't get one, seeing Your in a Dispute. Thats what they are for.

According to the tech support guy, they don't have any in stock. He said I should receive an email when and if they have them. I even told him I would accept a refurbished unit.

Jimbo

Monday at 10:45 AM

Smuuth said:
According to the tech support guy, they don't have any in stock. He said I should receive an email when and if they have them. I even told him I would accept a refurbished unit.

I'm not sure your going to find any Refurbished ones as D* doesn't ask for them back.

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Smuuth

Monday at 10:48 AM

Jimbo said:
I'm not sure your going to find any Refurbished ones as D* doesn't ask for them back.

Yeah, I know. At one point, I even had 3 AM21s but gave them away when I got rid of my last HR54 and switched to the HS17.

Arctic_fox

Yesterday at 10:00 PM

Good luck they haven't made them in years. you could poke around on ebay and see if there's any on there. if not why not a tablo or a zapper box with an antenna connected to it

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Smuuth

Yesterday at 10:09 PM

Arctic_fox said:
Good luck they haven't made them in years. you could poke around on ebay and see if there's any on there. if not why not a tablo or a zapper box with an antenna connected to it

I have my OTA antenna connected to my television directly already so watching is not the issue. The reason I want the LCC is so I could record programs if I'm not at home to watch them live, especially since ABC is carrying both the NBA and NHL playoffs.
I have an active search on eBay and there is one there but he wants $180 plus shipping and I am not going to pay that.

Arctic_fox

Yesterday at 10:12 PM

Smuuth said:
I have my OTA antenna connected to my television directly already so watching is not the issue. The reason I want the LCC is so I could record programs if I'm not at home to watch them live, especially since ABC is carrying both the NBA and NHL playoffs.
I have an active search on eBay and there is one there but he wants $180 plus shipping and I am not going to pay that.

a tablo box is cheaper

Amazon.com

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Arctic_fox

Yesterday at 10:15 PM

why invest in hardware that's going to be boat anchors in a few years?

zippyfrog

Pub Member / Supporter Lifetime Supporter

Last reply Yesterday at 10:05 PM · posted in DISH Network Support Forum

Price Increase on Owned Equipment?

Did anyone have a price increase today on their equipment? I own my VIP211k's, and they have been $5.00. My bill that I received last week shows the "add-ons" as being $5.00. However, I just logged into my Dish account, and my "add-ons" are now $10.00. Did the additional receivers go up by $5.00 recently?

As I mentioned, my last bill shows $5.00 and under the notes, nothing is mentioned about a price increase.

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telstar_1

Yesterday at 1:28 PM

Does cable charge box rent?

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RJT79

Yesterday at 4:47 PM

telstar_1 said:
Does cable charge box rent?

The cable company I was with years ago did charge $9.99 for a receiver.

RJ T.
From Illinois

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RJT79

Yesterday at 5:03 PM

zippyfrog said:
Did anyone have a price increase today on their equipment? I own my VIP211k's, and they have been $5.00. My bill that I received last week shows the "add-ons" as being $5.00. However, I just logged into my Dish account, and my "add-ons" are now $10.00. Did the additional receivers go up by $5.00 recently?

As I mentioned, my last bill shows $5.00 and under the notes, nothing is mentioned about a price increase.

I went to try to add the Heartland channel as dummy to see what it would do for me as I own my receiver and have DISH Outdoors and this is what mine shows. (Note however I had to take the 2nd receiver I told you I added the other day off because I was told you can only have 1 receiver when you have a one outlet on the Dish Playmaker and was having issues with the 2nd receiver and I didn't know that and that was done yesterday as well so I am back to one receiver.)

Let's upgrade your package.

Your monthly bill will increase by $6.00 per month.

Breakdown

June 11, 2026 - July 11, 2026
You are changing your programming in the middle of the bill cycle. The bill shown below is your bill for next month including prorations and credits. Your following bill will return to the fixed rate. This bill will take effect from now until July 11, 2026.
Monthly Services
$86.99
Flex Pack
$72.99
Local Channels
$14.00
Add-Ons
$68.98
National Action Pack
$12.00
Regional Action Pack
$12.00
News Pack
$10.00
Paramount+ with Showtime
$10.00
Drama and Classics Pack
$6.00
Heartland Pack
$6.00
Starz Encore Movies
$6.00
On DISH Magazine
$4.99
Starz 2 Mo ($11)
$1.99
Prorated Charges
$7.93
Heartland Pack Jun 11 - Jul 20
$7.93
Order Total
$7.93
Prorated Total
$7.93
Due Today
$7.93

Transition Bill Total
$156.10
Proposed Changes
Your monthly bill will increase by $6.00 per month
Monthly Services
$86.99
Add-Ons
$68.98
FCC Regulatory Surcharge
$0.13
Taxes & Surcharges
$0.00

Monthly Total
$156.10
Prorated Total
$7.93
Order Total
$7.93

Due Today
$7.93

Sounds like an issue with DISH Billing

RJ T.
From Illinois

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zippyfrog

Yesterday at 5:19 PM

I asked again, and the rep I talked to said it is a glitch and that "Access for TV" shouldn't be there - the rep pulled up my future month bills and that charge isn't on it. So I am not going to worry about it right now, but it will be interesting to see when the price changes happen later this year. Will this line item show up? The fact that it is a specific item that is different from anything makes me think it is more than a glitch. But we shall see.

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RJT79

Yesterday at 5:29 PM

zippyfrog said:
I asked again, and the rep I talked to said it is a glitch and that "Access for TV" shouldn't be there - the rep pulled up my future month bills and that charge isn't on it. So I am not going to worry about it right now, but it will be interesting to see when the price changes happen later this year. Will this line item show up? The fact that it is a specific item that is different from anything makes me think it is more than a glitch. But we shall see.

I am hoping they don't add this down the road. Things are expensive the way it is now. Even DIRECTV allows the first receiver free. This would go against DISH and DISH is already loosing subscribers I wouldn't think they would do these kind of tricks but you never know. Always look at your bills for unknow charges. I heard horror stories of people getting charged for things they didn't know were there.

RJ T.
From Illinois

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Arctic_fox

Yesterday at 10:05 PM

telstar_1 said:
Does cable charge box rent?

yes big cable charges crazy dvr fee's and box rental fee's

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View all replies (11)

teachtom

Last reply Yesterday at 9:21 PM · posted in DISH Network Support Forum

Problem when I switch from Bonus View channels back to regular Dish channels

Hello everyone, new guy here. I'm trying to solve problem I'm having with Dish bonus view channels. When I'm watching the bonus view channels then I switch back to regular dish channels, after few minutes the screen flips to black and after 30 seconds flips back to regular channels and continues to flip back and forth until I turn off TV. After I wait 30 minutes and turn back on , I can use regular channels again. So, its after I switch from bonus view channels to regular dish channels the problem starts. Been trying to fix this for a month, but no luck
Here what I've done.
i contacted Dish support and they sent me a new Joey3, but no help. Switched to a different HDMI input on TV, no help. Used different HDMI cable , no help. Used different electrical wall plug, no help.
Finally got a Dish tech to check it. He ran all systems check and was OK. Finally he brought in a small TV and plugged in the HDMI out from the Joey to the small TV. He could not get the problem to occur on his small TV, so the new Joey was working OK. So, then the problem must be myTV. He made some phone calls and came back with the answer that there must be a problem with the analog to digital switch in my TV. Has anyone ever heard of a problem like this, or is it time to be looking for a new TV? My tv LG OLED65C8PUA. TV has been trouble free til now. Thanks

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HipKat

Yesterday at 5:07 PM

teachtom said:
Hello everyone, new guy here. I'm trying to solve problem I'm having with Dish bonus view channels. When I'm watching the bonus view channels then I switch back to regular dish channels, after few minutes the screen flips to black and after 30 seconds flips back to regular channels and continues to flip back and forth until I turn off TV. After I wait 30 minutes and turn back on , I can use regular channels again. So, its after I switch from bonus view channels to regular dish channels the problem starts. Been trying to fix this for a month, but no luck
Here what I've done.
i contacted Dish support and they sent me a new Joey3, but no help. Switched to a different HDMI input on TV, no help. Used different HDMI cable , no help. Used different electrical wall plug, no help.
Finally got a Dish tech to check it. He ran all systems check and was OK. Finally he brought in a small TV and plugged in the HDMI out from the Joey to the small TV. He could not get the problem to occur on his small TV, so the new Joey was working OK. So, then the problem must be myTV. He made some phone calls and came back with the answer that there must be a problem with the analog to digital switch in my TV. Has anyone ever heard of a problem like this, or is it time to be looking for a new TV? My tv LG OLED65C8PUA. TV has been trouble free til now. Thanks

First off, great TV. I'm torn between the 77C5 or the 77G5.
It sounds like the handshake between the Receiver and the TV is having a problem. Are you using the free cable that came with the Joey or a higher speed HDMI cable?? That's the f irst place I'd look

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RJT79

Yesterday at 5:17 PM

teachtom said:
Hello everyone, new guy here. I'm trying to solve problem I'm having with Dish bonus view channels. When I'm watching the bonus view channels then I switch back to regular dish channels, after few minutes the screen flips to black and after 30 seconds flips back to regular channels and continues to flip back and forth until I turn off TV. After I wait 30 minutes and turn back on , I can use regular channels again. So, its after I switch from bonus view channels to regular dish channels the problem starts. Been trying to fix this for a month, but no luck
Here what I've done.
i contacted Dish support and they sent me a new Joey3, but no help. Switched to a different HDMI input on TV, no help. Used different HDMI cable , no help. Used different electrical wall plug, no help.
Finally got a Dish tech to check it. He ran all systems check and was OK. Finally he brought in a small TV and plugged in the HDMI out from the Joey to the small TV. He could not get the problem to occur on his small TV, so the new Joey was working OK. So, then the problem must be myTV. He made some phone calls and came back with the answer that there must be a problem with the analog to digital switch in my TV. Has anyone ever heard of a problem like this, or is it time to be looking for a new TV? My tv LG OLED65C8PUA. TV has been trouble free til now. Thanks

First off, The analog to digital switch, also known as the digital television transition, is the process of converting older analog television broadcasting technology to digital broadcasting. It's used through coaxial cable for the an antenna during the mandatory switch from Analog to Digital on June 12, 2009. You either had to get a converter for your analog (Tube TV) or use a converter box that has the analog or digital tuner or an HDTV which your is and has the tuner built in. Your TV is HD and using an HDMI Cable and nothing is connected by coaxial cable so this wouldn't apply.

In my theory it probably means a new TV. I had a TV go out on my switching between the Smart Screen from the HDMI inputs before because they went faulty. Sometimes electrical surges can cause this. If you have an older home or rent an older home or apartment sometimes the electrical outlets are not grounded and these days HDTV's need a ground which can cause them to malfunction and go bad quicker. Never plug it directly in an outlet. It will damage the TV.

Hope I could be of some assistance.

RJ T.
From Illinois

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teachtom

Yesterday at 7:33 PM

RJT79 said:
First off, The analog to digital switch, also known as the digital television transition, is the process of converting older analog television broadcasting technology to digital broadcasting. It's used through coaxial cable for the an antenna during the mandatory switch from Analog to Digital on June 12, 2009. You either had to get a converter for your analog (Tube TV) or use a converter box that has the analog or digital tuner or an HDTV which your is and has the tuner built in. Your TV is HD and using an HDMI Cable and nothing is connected by coaxial cable so this wouldn't apply.

In my theory it probably means a new TV. I had a TV go out on my switching between the Smart Screen from the HDMI inputs before because they went faulty. Sometimes electrical surges can cause this. If you have an older home or rent an older home or apartment sometimes the electrical outlets are not grounded and these days HDTV's need a ground which can cause them to malfunction and go bad quicker. Never plug it directly in an outlet. It will damage the TV.

Hope I could be of some assistance.

RJ T.
From Illinois

Thank you for the information. I do keep the TV plugged into a surge protector, but we have had pretty strong thunderstorms/lightning in the last month so that have contributed to my problem.The house was built in 2009 so everything seems to be grounded correctly. We have had a power surge also. Seems like no one fixes anything any more, so just get a new one or live with the problem. Thanks

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teachtom

Yesterday at 7:39 PM

HipKat said:
First off, great TV. I'm torn between the 77C5 or the 77G5.
It sounds like the handshake between the Receiver and the TV is having a problem. Are you using the free cable that came with the Joey or a higher speed HDMI cable?? That's the f irst place I'd look

I think the HDMI cable is good, i used one of my own from my 4K atmos system, i'll switch it with another just to check. Also I have a bid in at Greentoe for 77" G5. Thanks

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HipKat

Yesterday at 8:17 PM

teachtom said:
I think the HDMI cable is good, i used one of my own from my 4K atmos system, i'll switch it with another just to check. Also I have a bid in at Greentoe for 77" G5. Thanks

I hope that works. I'm waiting til Black Friday sales

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Darrell S

Yesterday at 9:21 PM

I've had this problem with my older Sony TV. It happens when I just punch in a regular channel number. The only way it works right for me is to push guide and select a regular channel from the guide screen.

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teachsac

Staff member HERE TO HELP YOU!

Last reply Yesterday at 8:59 PM · posted in TV Shows

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