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Obviously, Dish isn't going to do much of a deal to keep him. So switching to Direct for two years and back to Dish for the next two years. is the way to go and the original poster knows this. BUT, we know that the rest of us are footing the bill for these switchers in higher prices at Direct and Dish. That might be why the poster told him about the door.We kinda get tired of hearing from these switchers who are costing us in higher prices.

Wow, didnt know I would stir things up so much. I like how people jump to conclusions! I would like to have HD, just dont want to pay $10 per month for it as I was doing before they had the free HD for life. I do not want to have paperless billing and dont want to have autopay. So, that is why I opt out of HD at this time. I have not been in contact with Dish yet, but I did just email the DIRT member with my number. I just wanted personal experience from those of you that have had each dish and direct.
Call me a switcher if you want, but I have been with Dish for many years, and have never had Direct, which is why I am here asking questions! Thanks to those of you that have been helpful so far!

I say, if you can deal with the hassle of switching, and you can get a better deal with Directv, switch to Directv. All these satellite companies have BS exceptions to their deals and try to screw people with bad credit, so I recommend calling Directv and making sure you qualify for their deals before you quit Dish, but if you do qualify, then there is absolutely no reason to stick with Dish. You'll save money for the first year with Directv and then probably break even the second year. Then after the second year when your contract expires, you can come back and get Dish again. You could even throw cable in the rotation. The only reason not to do it is if it's going to be too much of a hassle (and I do understand if it is -- I have horror stories about dealing with Comcast in particular you wouldn't believe, and if you search the Internet, there are people with horror stories about all these companies.).

I'm completely serious here, though. All these companies only care about the bottom line, and they're perfectly willing to screw their customers anytime they think it will make them a few extra dollars. And the long-term customers who pay their bills loyally every month are always the ones who get screwed the worst. I was struggling to pay a cable bill last year, and knew I couldn't pay it, and called to get even a small deal to make it affordable for me, and they said no -- even though articles in the newspaper about rate hikes always pointed out that that those hikes don't apply to the 60% of their customers on promotional rates. I'm poor and pay my bill loyally for 5 years and can't be in that big majority that gets a promotional rate? I took a hike and am now saving money with Dish. If Dish won't cut me a deal when their contract expires, I'll get someone else to cut me a deal -- maybe back to Comcast.

When I cancelled my tv with them, Comcast wanted me to pay $60 plus a modem rental fee plus tax every month for Internet service or something like that. I quit for 6 months, and then came back and suddenly the same service was $20 a month plus modem rental and tax for a year. I think I even still get a lesser discount into the second year with no obligation or contract beyond year one.

Now, I already see the posts in this thread that say "Blah, blah, blah, people are being jerks and taking advantage of the system". Well, guess what? These companies are being jerks to their long-term customers, some of whom are in poverty and really sacrificing and juggling things around to pay their bills. I'm not going to shed a tear for some big corporation that feels people are taking advantage of them. Guess what? Corporations aren't people. They don't have feelings. And if they don't want people to take advantage of their special offers, don't make special offers. And if they want customer loyalty, then they should show loyalty to their long-term customers by offering them the best possible rates instead of offering them the worst possible rates. What goes around comes around.

In a perfect world, these companies would just offer a reasonable flat rate to everyone. But they don't. So people are forced to juggle things to be able to continue to afford television service. If they were to offer their best rates to long-term customers, guess what? I would have just stuck with cable my entire life probably. If Dish were to offer their promotional rates to long-term customers and their current regular rates to new customers, I'd probably stay with Dish indefinitely. But my financial incentive is to reconsider and jump every time a contract or promotion expires and I feel like I can stomach dealing with the hassle of switching, and my bottom line is more important to me -- you know, so I can afford to eat and feed my dog and pay basic bills -- than some corporation's bottom line. Dish made a quarter billion dollars in the last fiscal quarter, I don't think Charlie's hurting for anything.

rb8484 said:

Why stay with Dish Network over DirecTV??

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Look at the HD lineups to help inform yourself (in case you're not already) of which provider comes closer to refecting what you want.

Agree with a lot of that HanoverP says ... but I believe the greatest problem .. is that dish .. like any "corporation" is deaf, or at least plays it that way. And its this failure to listen to customers that hurts them most.

jerryez said:

Obviously, Dish isn't going to do much of a deal to keep him. So switching to Direct for two years and back to Dish for the next two years. is the way to go and the original poster knows this. BUT, we know that the rest of us are footing the bill for these switchers in higher prices at Direct and Dish. That might be why the poster told him about the door.We kinda get tired of hearing from these switchers who are costing us in higher prices.

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Not sure how you can claim switchers cost you money. Dish incurs essentially no cost to give content to more subscribers. The only serious cost is the hardware, and everything after that is gravy. And if folks are paying for 24 months of subscription, that's coming back pretty quickly.

Switchers make Dish money. You make Dish money. The more the merrier when you're talking about bargaining power for Dish with the providers. If you want to spread the price, you want more of these switchers, and less loyal DirecTV, cable, and OTA users.

Who is really costing you money? DirecTV and cable [and OTA]. And that's probably not costing you money, honestly. It's not like a serious corporation is going to try and leave money on the table.

So down, haters, down. And boy, the current AAA deal for DirecTV is tempting... I'm trying to resist.

mentsmin said:

It's silly to blame the switchers. If these businesses offered incentives to keep customers (instead of just those that bring new customers in the door) there would be less jumping around.

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Even better said.