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joeh

Last reply Dec 30, 2012 · posted in DISH Network Support Forum

Replacement receivers not tested?

Had a hard drive failure in my 722, did a chat on dish.com and they sent me a replacement. Have had issues since the moment of hooking the replacement up, getting random complete signal loss, internal communications errors, acquiring signal, programing not authorized errors and complete freeze up and reboots. Does dish not thoroughly test the re-manufactured receivers before sending them back out? This hasn't been my only bad replacement receiver i have gotten, last year i went through about 5 in 3 months before getting one that worked.
And to top it all off, just got done with a dish chat to get them to exchange this bad receiver, they insisted that I had a cabling or mis-alignment issue, finally got them to agree to send me a replacement receiver, as it all started when i replaced the receiver, and all my other receivers on the account were currently functioning just fine.

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hudgreen

Jan 12, 2012

Today's install - Drive 32 miles and install a 222 and a 211.
the 222 was fine and went in first (as they can take longer to "boot")
The 211 Initially fired up but wouldn't pass a switch test ( went to "of 36 or 38" whatever).
So I spent some time checking my fittings connections ect. Had voltage at the lnb all looked good
Retest showed same result, did a hard reset and it never came back on the light would blink and the tv (via hdmi) would flutter and then it would reset
I watched it do that for about 10 min. and then went on to other things to see if it would come around (I know sometimes you have to be patient) but after a total of 40 min. it would not even give me a picture (yes I tried unplugging every thing from it and pulling the smart card too)
Wait...smart card, whats a new out of the box 211 doing with a purple card? hummm must be a referb
You can tell by the way its packed most of the time that its a referb
SO since I didn't have another with me I had to drive the 64 mi round trip to get another one ( more then an hour)
Plus the time it took to trouble shoot it inthe first place.
I do not get paid by the hr. and pay for my own gas and will never get reimbursed for this
It also made me late for my next scheduled service call
But what got to me was that I promised the two little girls there that their tv would soon be back on.
I have been doing this for too long to get all upset about things like this anymore.
Yes I should have had another in my truck but not today.
The point I would like to make here is because a referb was bad (for whatever reason) it can have far reaching consequences
for what its worth I have had new recievers DOA or have some other issue but it's way more likely (5 to 1 ) that a referb will have issues.
Btw the next 211 still had ota channels saved to it you would think those would have been erased in your referb process.

Dishman1978

Jan 13, 2012

Maybe the name should be changed from
Referbished to "Certified Preowned" like some car companies do. It might make people who dont like refurbished/remanufactured recievers feel more comfortable.........;-P

I install and handle plenty, i dont have hard facts documented or rested, but I see an equal amount of both new and refurb recievers fail straight out of the box on a monthly basis.

What I see fail most often are the ones shipped straight to the customer. They just arent handles like they need to be by the package slingers.

I just installed a 222k for a customer she had mailed to her, and it looked like the shipping box was used for batting practice. I took a pic of it and was gonna post to the Installer Zone but then i realized I had taken a pic of her address and decided not to post that.

inazsully

Jan 13, 2012

The problem with a refurb is really that you don't know how many hours are on the unit and how it was used. Perhaps there is a way for techs to tell how many hours are on the hard drive and if so I would think there would be a break off point where a replacement would be done. Fans and fan switches wear out as do hard drives. I'm not sure what the cost would be to automatically replace these items as opposed to the cost of a new unit. Everything comes at a cost and to do a serious refirb requires quite a lot of time and expertise.

hudgreen

Jan 13, 2012

Update; two more 211's that wouldn't do anything but flash the power light on and off ( not nearly as entertaining as actually watching satellite tv)and one more with saved ota channels.
Now we have to have someone test them at the shop before they go out the door.
What PITA and time waster for a box that IMO was rock solid.

Zero327

Jan 14, 2012

Dishman1978 said:
Maybe the name should be changed from
Referbished to "Certified Preowned" like some car companies do. It might make people who dont like refurbished/remanufactured recievers feel more comfortable.........;-P

I install and handle plenty, i dont have hard facts documented or rested, but I see an equal amount of both new and refurb recievers fail straight out of the box on a monthly basis.

What I see fail most often are the ones shipped straight to the customer. They just arent handles like they need to be by the package slingers.

I just installed a 222k for a customer she had mailed to her, and it looked like the shipping box was used for batting practice. I took a pic of it and was gonna post to the Installer Zone but then i realized I had taken a pic of her address and decided not to post that.

Doesn't matter what you call it, the same people whining now will whine later. The issue is some perception of self-worth being involved in DISH's business decision to ship "John Doe" a reman. John Doe feels any company he pays money to should give him top of the line X,Y,Z, free Q,R,S and maybe even A,B and C. So getting a reman replacement, whether or not it works correctly, really drives John off the deep end.

Thankfully, these are NOT the majority of DISH subs.

Hall

Jan 14, 2012

I see this with phones as well and I've often mentioned that you're returning a receiver (or phone) that is "x" old and are getting a replacement that could be newer. Their argument is "my receiver was new". Ummm, it was but today it's not,

smv

Dec 30, 2012

hudgreen said:
SO since I didn't have another with me I had to drive the 64 mi round trip to get another one ( more then an hour)

Waitaminute...

You went on an install and only carried one 211 receiver without a spare? Wow...

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Scott Greczkowski

Staff member HERE TO HELP YOU! Cutting Edge

Last reply 11 minutes ago · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne

Get it?

An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....

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long_time_Dish

Today at 12:40 AM

Lonely Street - Kansas

dishstaller

Today at 12:46 AM

Lonely is the Night - Billy Squier

long_time_Dish

Today at 1:41 AM

Lonely People - America

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hwkn

Today at 2:50 AM

PEOPLE Are Strange-The Doors

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ClarkGable

11 minutes ago

You're Still A Young Man - Tower Of Power

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TWiT Tech Podcast Network

Today at 3:12 AM · posted in TWiT Tech Podcast Network

Whiskey Pick: Frey Ranch Straight Bourbon

Time for another AWESOME video from the TWIT Network!

View: https://www.youtube.com/watch?v=omPQDqqbatQ

Direct YouTube Link - Whiskey Pick: Frey Ranch Straight Bourbon
TWIT's Website
TWIT Live Feed

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JSheridan

Lifetime Supporter

Last reply Today at 2:09 AM · posted in DISH Network Support Forum

All DMA's now Western Arc

I know HipKat said that they were working on conversions but we got the official news yesterday right from Dish that starting next month all DMA's will be on the western arc, and all customers will be assigned to that. That's gonna mean a lot of customers around here aren't gonna get Dish unless there are exceptions. Too many mountains and trees.

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MikeD-C05

Sep 26, 2026

I don't know why DISH doesn't just start a streaming version of DISH and then if you can't see the western arc you go with streaming versions and then they could keep customers if they had good internet speeds. I mean Sling TV could be changed to Streaming DISH TV if they wanted since both companies are under Echostar. Then you would still be able to use your ota antenna with Air TV devices like I do with Air TV Anywhere with 4 ota tuners.

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Scott Greczkowski

Sep 26, 2026

MikeD-C05 said:
I don't know why DISH doesn't just start a streaming version of DISH

I have the same wish.

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Strega

Friday at 10:01 PM

Even if you are broadcasting old SD-only shows, I would think advertisers would still want their commercials to look good.

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Jimbo

Friday at 11:17 PM

Strega said:
Even if you are broadcasting old SD-only shows, I would think advertisers would still want their commercials to look good.

Advertisers on SD channels are probably Far and Few, very hard to find, they have very few viewers to watch them.

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Mister B

Saturday at 7:35 AM

Jimbo said:
Advertisers on SD channels are probably Far and Few, very hard to find, they have very few viewers to watch them.

I watch mostly SD channels (H&I, Start and ION, etc.). There are plenty of advertisers, this time of the year it is mostly Medicare Advantage plans, auto extended warranties and the occasional walk-in-tub. They know who is watching.

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slow_poke_pete

Yesterday at 10:40 AM

Mister B said:
I watch mostly SD channels (H&I, Start and ION, etc.). There are plenty of advertisers, this time of the year it is mostly Medicare Advantage plans, auto extended warranties and the occasional walk-in-tub. They know who is watching.

can't forget the little blue m&m's

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charlesrshell

Yesterday at 11:23 AM

slow_poke_pete said:
can't forget the little blue m&m's

That's what my wife calls my Viagra!!

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bnewt

Yesterday at 3:30 PM

Scott Greczkowski said:
I have the same wish.

Why?
A lot of people do not have fast internet.
That is why they use satellite

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NYDutch

Yesterday at 7:40 PM

bnewt said:
Why?
A lot of people do not have fast internet.
That is why they use satellite

DISH will happily sell them a Starlink system and service.

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telstar_1

Yesterday at 8:12 PM

Why didn't Charlie end up launching starlink

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Foxbat

Yesterday at 9:01 PM

telstar_1 said:
Why didn't Charlie end up launching starlink

Because he didn't have a fleet of reusable rockets. Starlink works because SpaceX is able to launch hundreds (thousands?) of their Starlink satellites for what a single geostationary Internet satellite costs to build and launch on a disposable launcher.

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telstar_1

Today at 12:08 AM

But how is it reusable if it's disposable

slow_poke_pete

Today at 2:09 AM

charlesrshell said:
That's what my wife calls my Viagra!!

My gf is 29 years younger than me :shh

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dishstaller

Pub Member / Supporter Lifetime Supporter

Last reply Today at 1:03 AM · posted in The Chit Chat Club

Well crap....Donnie Iris died today

RIP dude. Always liked his music. He was 83

View: https://www.youtube.com/watch?v=YH5Arbm47IQ

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dishstaller

Today at 1:03 AM

View: https://www.youtube.com/watch?v=WFmPEgNuELM

dishstaller

Pub Member / Supporter Lifetime Supporter

Today at 12:39 AM · posted in The Chit Chat Club

Yosemite HD

This video was put up shortly after I was able to take my family out to Yosemite in 2011. No AI.

View: https://www.youtube.com/watch?v=N6-2fVsFV8E

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dishstaller

Pub Member / Supporter Lifetime Supporter

Last reply Yesterday at 11:41 PM · posted in The Chit Chat Club

Might want to watch this before you buy a new vehicle battery

Love this guy's channel. Looks like Walmart has thrown in the towel when it comes to conventional car batteries.

I bought a new AGM battery from Walmart about a year ago, it is already needing replacing. I thought about just buying a regular battery but from what I've read, that might not be a smart move. Might check my Forscan program and see if I can change the battery type from AGM.

View: https://www.youtube.com/watch?v=awe7kY5nvdU

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harshness

Sunday at 11:33 AM

When you need a battery, you need a battery.

If you can wait, new technologies are on the not-too-distant horizon.

You're probably doing something wrong if you're only getting a year out of an AGM battery. Heat and infrequent charging both significantly reduce lifetime.

dishstaller

Sunday at 12:53 PM

harshness said:
You're probably doing something wrong if you're only getting a year out of an AGM battery. Heat and infrequent charging both significantly reduce lifetime.

Huh? How can I be doing something wrong.....I took out the original battery, that was 6 yrs old and put in a new one.....kinda hard to screw that up. I figure it was just a bad battery....it happens.

The biggest takeaway I got from this video was the Walmart batteries only had something like 85% of battery life left even though they were brand NEW. The ones from O'Reilly all tested 100% of life left.

Jimbo

Sunday at 1:01 PM

dishstaller said:
Huh? How can I be doing something wrong.....I took out the original battery, that was 6 yrs old and put in a new one.....kinda hard to screw that up. I figure it was just a bad battery....it happens.

The biggest takeaway I got from this video was the Walmart batteries only had something like 85% of battery life left even though they were brand NEW. The ones from O'Reilly all tested 100% of life left.

And the Walmart ones mostly had very little warranty.

My last AGM (using now) I got from O Rielly's, its the Super Start ... I got the Platnium, they had several to choose from.

telstar_1

Sunday at 1:14 PM

He sounds like he's trying to sell me a pocket hose.

I just had to replace a car battery this week and thought I'd look into LiFePo4. Amazon has plenty of them, but all have top posts and only one 'also' has side connections (Group 75).Then I read that they're really lousy in the cold. So, an AGM, but again, almost nothing with side terminals instead of top. In researching that, I read that most mfrs in recent years have dropped side terminals and gone back to the old top posts, which is surprising to me since those are more corrosion-prone, cause the battery to need more space and are generally more hazardous. Finally I just threw up my hands and bought a regular lead-acid at Sam's Club. They had a Group 75 "Duracell" with side terminals only. It was virtually the only such battery with side posts on their shelves

arlo

Sunday at 2:20 PM

Had a Die Hard in my folks cellar for over 6 years. Pulled it out, slapped it on a charger for a day. Put it in my 'Cuda and drove it around for a week of my vacation. Next year, the same. But my dad kept it topped off for me.It was a mid 80's battery in early 1990.

Flooded acid batteries like a float voltage of around 13.5-13.8 voltage.
AGM needs a float of 14.2 volts. So if you slap an AGM in where a flooded was. It never gets a full charge.
"Why do they die so fast?" Question answered. There are folks who sell voltage regulators for alternators that are designed to boost float voltage for AGM batteries.
The other way around? Flooded will gas-off a little at 14.2 volts. But seems to tolerate it pretty good.

Lithium car/bike/atv batteries. After 3 batteries in my Harley. The OEM flooded and two AGM's (before the 14.2 volt float requirement to let them live was learned). I bought a lithium for it. 4 year, no gripe warranty after having it tested by an approved store.
The thing started like Thor himself sent a bolt from the sky. Except......try to start it around freezing? Nope. Needed a heating pad.
And I usually like to park it around events in the evening with the parking light on. Looks cool like that.
We could traipse around for a few hours no worries. Hop on, fire it up, and go putt around.
Lithium? A Dakota Lithium at least. The BMS shuts it right down if it discharges below <something>.
Come back. Parking lights off. Won't start. And you know the rest. But it lasted 6 years. A lot better than 'new every two'. And the fact that powersports batteries are warranted for six, maybe nine months. Ludicrous.

I called Noco. Asked all of the right questions. Great warranty. Save some bucks ordering directly, faster service that the wally world alternative.
They addressed (or claimed over the phone) that the shut down was addressed. Sure. The BMS keeps it form being damaged. But if it is shut down because it does become low. Shut down any load (key on, parking or headlights left on) for 10-15 minutes and you get a second try to start your rig. Not a bad thing if it really works. Right?!

Exide, Interstate? Be very afraid. They ain't what they used to be. In Florida my '70 Cutlass had an Interstate (early 90') that lasted 6 years until it dropped its plates at an intersection and boiled over. In Florida, mind you. The last Interstate.....done in 2. Guys down there would suck out the acid and put water in shortly before the warranty ran out. Make it to the auto parts, get them tested. And get a new one pro rated. No more pro rating.
You can't beat an Odyssey. Napa, AC Deco (the better ones). Yup.
The mom and pop Car Quest only sells Die Hard. For a reason, the old man says. So they convinced that a Die HArd Platinum was the hot ticket for me. l will see. Stand by!

You can't cut Mr. Project Farm down. He does great tests of all sorts of things. Not sponsored and pressured to slap a little sugar on his comparisons and reviews. Compared to the Brits and Aussies with their constant overzealous and same sounding (Dave from EEVblog) rant. I like P-Farm a lot. Of course I like AvE (Boltr) too.
Reminds me to beware when wearing shorts around the garage vice.

Opinions may vary.

harshness

Yesterday at 9:17 AM

Jimbo said:
And the Walmart ones mostly had very little warranty.

The days of the 84-month warranty appear long gone, regardless of brand or where you acquired it. Warranties tend to be shorter, with much greater dependence on quick prorating.

The big problem for lead-acid batteries (whether flooded or AGM) is that the US no longer produces lead (the last smelter closed in 2013) and must import it.

Recycling covers a good chunk of the need (~70%), but it isn't free.

EarDemon

Yesterday at 11:32 PM

I've always got regular OEM Ford Motorcraft batteries from the dealership and have never really had an issue. On my old Lincoln Aviator (the SUV from the early 00s, not the CUV of today), I had some phantom drain and went though a few batteries, but that was an anomaly and with the standard warranty I got free replacements. Taking the Aviator out of the picture, I've bought two batteries in my 24 years of driving. One battery replacement in my Mountaineer, one in my Navigator. But I probably would have had another one had I kept it around longer. Didn't have the Bronco long enough, and so far still on the factory battery for my Expedition.

I run more than the average bear. Dash cam, two radar detectors (yes, I'm aware that can be problematic when using simultaneously), laser jammers and a police scanner. I'm in Buffalo, 90 degree summers and 0 degree winters. Once in a while in the dead of winter I'll get an alert from the Ford app saying remote features have been disabled to conserve battery, but it starts right up.

dishstaller

Yesterday at 11:41 PM

EarDemon said:
I run more than the average bear. Dash cam, two radar detectors (yes, I'm aware that can be problematic when using simultaneously), laser jammers and a police scanner.

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Ramy

Supporting Founder

Last reply Yesterday at 11:12 PM · posted in The Sports Section

2026-27 NCAA College Football

Really excited for this season with Kentucky having a new coach and some really exciting recruits. Probably won't last long, but here's hoping this season is great.

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Jimbo

Yesterday at 9:22 PM

AI Overview

College Football Playoff bracket, schedule, scores, rankings ...

The 2025–26 College Football Playoff concluded with the Indiana Hoosiers winning the national championship by defeating the Miami Hurricanes 27–21. [1, 2, 3]

Playoff Results Summary
The 12-team playoff bracket featured the following key results across each round: [1]

- First Round: Alabama defeated Oklahoma (34–24), Miami (Fla.) beat Texas A&M (10–3), Ole Miss topped Tulane (41–10), and Oregon defeated James Madison (51–34) at higher-seeded campus sites.
- Quarterfinals: Miami (Fla.) upset Ohio State (24–14), Oregon shut out Texas Tech (23–0), top-ranked Indiana rolled past Alabama (38–3), and Ole Miss edged Georgia (39–34) across the New Year's Six bowls.
- Semifinals: Miami (Fla.) advanced past Ole Miss (31–27) in the Peach Bowl, while Indiana dominant-defeated Oregon (56–22) in the Fiesta Bowl.
- National Championship: Indiana secured the title with a 27–21 victory over Miami (Fla.) at Hard Rock Stadium. [1, 2, 3, 4]

Unfortunately, there was not rankings listed in this summary

AZ.

Yesterday at 9:38 PM

And no teams deserve a bye! Injuries are the largest part of the game that you cant practice for them. Any team can suffer the worst injury at any position on any play. No favorites.

Jimbo

Yesterday at 9:49 PM

AZ. said:
And no teams deserve a bye! Injuries are the largest part of the game that you cant practice for them. Any team can suffer the worst injury at any position on any play. No favorites.

I think they are actually discussing the Top 8 get a Bye this time, if they go to 24.
Then again, I heard something about Play in games for the 16-24 teams ...

Nothing is official yet, so lots of moving parts ...

Can't wait, lets do 24, 3 years later they will want 32 :sick

Yespage

Yesterday at 9:59 PM

AZ. said:
And no teams deserve a bye! Injuries are the largest part of the game that you cant practice for them. Any team can suffer the worst injury at any position on any play. No favorites.

While the bye can help the top four teams and those the Cartels would like to protect in the playoff, I think the bye is also about making the Cartel championships mean something. One problem with a playoff is it does diminish the conference title a bit.

Jimbo

Yesterday at 11:12 PM

Yespage said:
While the bye can help the top four teams and those the Cartels would like to protect in the playoff, I think the bye is also about making the Cartel championships mean something. One problem with a playoff is it does diminish the conference title a bit.

Once the 24 gets here, there won't be anymore Conference Championships .... or so they say.

Oh what the hell, we really don't need Conferences anymore either ... :coco