Mary,
I mistyped on my previous post, I meant to say 15 Meg download speed. I am hardwired to the dish receiver thru a netgear router. I never get to a point in the download that I have the option of"watch now" , it stays greyed out after hours of attempting a download. When initializing a download , for example, it will say watch in 33 minutes. I start downloading and it will go down to 32,32.6,34,37.8,31.5,30.9,34.7,etc. and never download. I can stream available hd movies but not download. I can stream hd from other services. Thanks