Actually the Hopper/joey overall seems to be working quite well judging from overall posts. Yes, there are some bugs, but perhaps less than many would have thought. You have to separate what people thought, wished, or want the system to do, from what is meant to do and how it does it. And just as navychop said, sometimes you have to ignore the first day posts of someone. If you dig a little deeper often the problem goes away by the next day, or it was a mistake on the part of the poster in using the equipment, or not understanding how it works. I will also point out a software update is supposed to start this week, and if it goes well be sent to everyone. It is often in most every item I buy now that can receive updates, to get one or more right after it comes out to fix or change something.
We are much more critical about equipment than most will be. That's good because it points out true things that can be fixed or made better. But it can appear like it's a major problem when it's not always.