Thank you for expressing your concerns and interest in DISH Network. Customer input is an important tool in our efforts to continuously improve the quality of the DISH Network service.
Thank you for your email. I did some investigating into this and unfortunately was not able to find any customer complaints or discrepancy tickets open on this service. I have placed this channel on our monitoring list and will leave it on the list for at least the next week in hopes of duplicating this problem. I want to apologize for any inconvenience this has caused.
We appreciate the time DISH Network customers take to email their audio/video quality concerns. Thank you for your patience and for being a valued customer.
EchoStar Broadcasting Corporation
Quality Assurance Department
dishquality@echostar.com