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sparc

Last reply May 13, 2012 · posted in DISH Network Support Forum

Two Hopper Installs are part of the 2 Percent

Since it was a shockingly low number, i figured it was worthy of its' own discussion:

Scott Greczkowski said:
I was told that less the 2% of the installed hopper base has two hoppers. I am sure that number will climb over time.

(pulled from the Team Summit thread)

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upsss

May 12, 2012

If you cannot get 2H/0J, can you get 2H/1J and after a month simply cancel the 1J?

sparc

May 12, 2012

upsss said:
If you cannot get 2H/0J, can you get 2H/1J and after a month simply cancel the 1J?

yes. I don't see why you couldn't return all the extra joeys whether it's 1 or 2 hoppers.

Dish doesn't mandate a policy of how many receivers you have to "keep" on your account as far as I am aware. It's only in the initial install/upgrade where they have a business rule.

Coach Knight

May 12, 2012

sparc said:
yes. I don't see why you couldn't return all the extra joeys whether it's 1 or 2 hoppers.

Dish doesn't mandate a policy of how many receivers you have to "keep" on your account as far as I am aware. It's only in the initial install/upgrade where they have a business rule.

Yes, and I hope they definitely are listening, because that is one of the most arbitrarily ridiculous "rules" I have ever seen a business put in place. Seriously, do they even watch TV? I don't see how they could possibly think 3 tuners is any shape or form of a "whole-home" solution.

The reason only 2% have multiple Hoppers is that is the non-tech-savvy folks who simply listen to what an uninformed Dish CSR tells them they need. If a true needs analysis were done with each person, I'm sure a lot more would have multiple Hoppers (and probably be a whole lot happier with their equipment). They just think they can record six things at once so they should be fine. Until reality sets in later when all the tuner conflicts begin. That's a sure-fire way to disappoint a lot of people with their new equipment and send them off to the competition where they can get many more tuners.

Hopper/Joey is a great concept, I have no idea why they are so intent on handicapping it in that way.

mike123abc

May 12, 2012

Coach Knight said:
Yes, and I hope they definitely are listening, because that is one of the most arbitrarily ridiculous "rules" I have ever seen a business put in place. Seriously, do they even watch TV? I don't see how they could possibly think 3 tuners is any shape or form of a "whole-home" solution.

The reason only 2% have multiple Hoppers is that is the non-tech-savvy folks who simply listen to what an uninformed Dish CSR tells them they need. If a true needs analysis were done with each person, I'm sure a lot more would have multiple Hoppers (and probably be a whole lot happier with their equipment). They just think they can record six things at once so they should be fine. Until reality sets in later when all the tuner conflicts begin. That's a sure-fire way to disappoint a lot of people with their new equipment and send them off to the competition where they can get many more tuners.

Hopper/Joey is a great concept, I have no idea why they are so intent on handicapping it in that way.

I would bet the $199 upfront cost on the second hopper is the biggest factor in the 1 hopper selection. But, the average household has less than 3 TVs (2.86), the free hopper is probably enough to satisfy. I wonder what percentage of Dish households just had 1 722 (or other 2 TV box) and are perfectly happy? I would be it would be a shocking large percentage.

18% of households have 1 TV set
28% have 2 TV sets

So, 46% of households have at least 1 tuner to spare on the hopper...

More than Half the Homes in U.S. Have Three or More TVs | Nielsen Wire

Coach Knight

May 13, 2012

mike123abc said:
I would bet the $199 upfront cost on the second hopper is the biggest factor in the 1 hopper selection. But, the average household has less than 3 TVs (2.86), the free hopper is probably enough to satisfy. I wonder what percentage of Dish households just had 1 722 (or other 2 TV box) and are perfectly happy? I would be it would be a shocking large percentage.

18% of households have 1 TV set
28% have 2 TV sets

So, 46% of households have at least 1 tuner to spare on the hopper...

More than Half the Homes in U.S. Have Three or More TVs | Nielsen Wire

I appreciate that information, Mike...and I don't argue with it at all. However, I would simply like to point out that 46% of households do not have a "spare" tuner, unless by that logic it is expected that everyone is restricted to one tuner at a time. What about all those nights where I want to watch a ballgame live and DVR another show, but my wife wants to DVR a show, and my son wants to watch his ballgame (a different one) live and tape another (none of these on PTAT channels)...all at the same time?

See...number of tuners is not "enough" just because it is equal to (or greater than) number of people or number of TVs...that is my problem with this "whole home" solution not allowing another Hopper in lieu of another Joey. Number of tuners is enough when there are no conflicts for tuners. Pure and simple.

To be honest, if some people lived alone with only one TV in their house, there are nights when three tuners might just barely cover their needs. Not everyone is happy restricting every individual in the home to one tuner.

Plus Dish is trying to sell one Hopper and three Joeys by default when there are 4 TVs in the home without even determining if that is enough for the needs of that home. Plain bad business approach by Dish...and I think time will tell that with the number of people who become dissatisfied with the service/equipment due to something so simple to prevent. Yes, one Hopper will be enough for a lot of homes...but why wouldn't Dish want to make sure EVERY home could get the configuration they need to be happy? Within technology limitations of course.

I'm a huge fan of Dish...just don't believe this is a good decision at all.

bb83

May 13, 2012

2 hoppers and 1 joey here. I wanted to have the ability to swap between turners and keep the buffers on 2 tvs like I had with the HRs. If I could not have gotten 2 hoppers I would not have switched. I was very lucky to get a CSR who allowed me to order 2H/1J the first day. I am very happy I switched and happy with the hopper and its only going to get better with the upcoming upgrades. I also believe the numbers are down because it is so hard to order a 2 hopper setup of any kind.

3HaloODST

May 13, 2012

Well to be fair Prime Time anytime can make up for the time when most people will have tuner conflicts. I don't know about everyone else, but Prime Time on the local networks is the time when I need the most tuners.

However it's pretty lame that Dish keeps telling everyone they can record "up to" 6 as if a single Hopper can do that at any time.

thxtech

May 13, 2012

At our retail shop we have an average of 40% of H/J being dual Hopper. I stress to people that there should never be more TVs than tuners and at least 1.5 tuners per person. 3rd TV is usually an extra Hopper around here. Havent had anyone freakout because of the cost of a second Hopper, positioning is everything.

Coach Knight

May 13, 2012

3HaloODST said:
Well to be fair Prime Time anytime can make up for the time when most people will have tuner conflicts. I don't know about everyone else, but Prime Time on the local networks is the time when I need the most tuners.

However it's pretty lame that Dish keeps telling everyone they can record "up to" 6 as if a single Hopper can do that at any time.

Agreed that PTAT is a wonderful tool to help avoid tuner conflicts...no doubt about that. But when only 4 of 250+ channels (1% to maybe 4% of your total viewing options depending on your package) fall into that category, I agree with you that the "record up to 6" is misleading a lot of people who don't know better. For those of us here, we understand what it means. By watching a commercial, you very well may not understand what you signed up for until it is too late. I am not in the camp of some others who claim it is false advertising, I just feel that people aren't being offered proper solutions for their viewing needs.

Plus a lot of homes simply don't watch much, if any, network TV. My home being one of them. I think we DVR about 3 or 4 shows a week that would be PTAT, otherwise it all falls outside PTAT. In fairness, I know the large networks have the most viewing numbers during prime-time, I cannot argue that fact. My only point is the one Hopper home is not a solution for the viewing needs of all families. The solution is simple (add another Hopper) but Dish doesn't seem to care about offering the right solution.

Dish simply needs to realize that if a home needs more than one Hopper (no matter the number of Joeys) then that home should be allowed to have a second one. Happy customers = retention and higher revenue.

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Bruce

Supporting Founder Lifetime Supporter

Last reply Today at 1:20 AM · posted in DIRECTV General Forum

DirecTV’s Subscribers Number

Thanks to Fitch Ratings ( who gives the ratings on Credit and debt, as approved by the SEC, so they have accurate numbers) we have the totals.

DIRECTV's video subscriber base is the third-largest traditional multi-channel video programming distributor (MVPD) in the U.S. with about 8.2 million subscribers at the end of 1Q26.

The last time it was reported, it was 8.8M at the end of 2Q25, so only a 600,000 loss for 3 quarters, which is a major improvement, since for many years before that, it was losing 500,000 a quarter, 2 Million a year.

It is now losing less than Dish/Sling combined, I believe the Genre Packs are helping to retain and get subscribers.

https://www.fitchratings.com/research/corporate-finance/fitch-rates-directv-proposed-senior-secured-debt-offering-bb-rr2-11-05-2026

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raoul5788

May 19, 2026

They have one less as of May 15th. I just couldn't justify almost $150 a month any more. I went to Fubo. Edit: And I've been a Directv customer for 30 years!

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b4pjoe

May 19, 2026

raoul5788 said:
They have one less as of May 15th. I just couldn't justify almost $150 a month any more. I went to Fubo.

Fubo would be a non starter for me. Missing channels:

NBCUniversal Channels: NBC local affiliates, USA Network, Bravo, CNBC, MSNBC, E!, Syfy, Telemundo, and the Golf Channel.
NBC Sports: Regional sports networks like NBC Sports Bay Area, Boston, California, and Philadelphia are also off the air.
Warner Bros. Discovery Channels: TBS, TNT, TruTV, CNN, Discovery Channel, TLC, HGTV, Food Network, and Animal Planet.
A&E Networks: A&E, History, Lifetime, and Vice.
AMC Networks: AMC, IFC, SundanceTV, and WE tv

Plus most of its live TV channels and sports broadcasts are currently delivered in 720p.

Jimbo

May 19, 2026

b4pjoe said:
Fubo would be a non starter for me. Missing channels:

NBCUniversal Channels: NBC local affiliates, USA Network, Bravo, CNBC, MSNBC, E!, Syfy, Telemundo, and the Golf Channel.

NBC Sports: Regional sports networks like NBC Sports Bay Area, Boston, California, and Philadelphia are also off the air.

Warner Bros. Discovery Channels: TBS, TNT, TruTV, CNN, Discovery Channel, TLC, HGTV, Food Network, and Animal Planet.

A&E Networks: A&E, History, Lifetime, and Vice.

AMC Networks: AMC, IFC, SundanceTV, and WE tv

Plus most of its live TV channels and sports broadcasts are currently delivered in 720p.

YouTube TV

raoul5788

May 19, 2026

b4pjoe said:
Fubo would be a non starter for me. Missing channels:

NBCUniversal Channels: NBC local affiliates, USA Network, Bravo, CNBC, MSNBC, E!, Syfy, Telemundo, and the Golf Channel.

NBC Sports: Regional sports networks like NBC Sports Bay Area, Boston, California, and Philadelphia are also off the air.

Warner Bros. Discovery Channels: TBS, TNT, TruTV, CNN, Discovery Channel, TLC, HGTV, Food Network, and Animal Planet.

A&E Networks: A&E, History, Lifetime, and Vice.

AMC Networks: AMC, IFC, SundanceTV, and WE tv

Plus most of its live TV channels and sports broadcasts are currently delivered in 720p.

Understandable. It's always a choice of price vs channels. The $60/month difference made my choice easier.

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Arctic_fox

Today at 12:41 AM

Jimbo said:
YouTube TV

YTTV don't carry the Regional sports channels

dishrich

Today at 1:20 AM

Arctic_fox said:
YTTV don't carry the Regional sports channels

It does still carry the NBC Sports branded RSN's, but obviously in those limited markets...

so2344

Last reply Today at 12:36 AM · posted in DIRECTV General Forum

Came back to DirectTV Satellite - Gemini question

Recently came back to DirectTV Satellite service and have two boxes, Gemini and a main HR54.

DirecTV is charging me two "TV access fees" of $10 each, but can only watch TV on the one without the server. Is there anything I can do to fix this?

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FHSPSU67

Apr 25, 2026

First receiver should be free. It is for me.

b4pjoe

Apr 25, 2026

FHSPSU67 said:
First receiver should be free. It is for me.

It is for me too. Back when they merged DIRECTV via Internet and DIRECTV Stream into one service they raised the TV access fee from $7.00 to $10.00 from both streaming and satellite and they eliminated the first receiver free for new customers only. Existing customers weren't affected by the new price and the elimination of the first receiver free policy.

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so2344

May 11, 2026

b4pjoe said:
It is for me too. Back when they merged DIRECTV via Internet and DIRECTV Stream into one service they raised the TV access fee from $7.00 to $10.00 from both streaming and satellite and they eliminated the first receiver free for new customers only. Existing customers weren't affected by the new price and the elimination of the first receiver free policy.

All of this makes me want to cancel satellite again! Customer service said we were getting billed for an old receiver but the call got cut off.

Will call back and try to get this resolved. As of now, only one TV can access satellite service. Would hope they can send another Gemini to be co-located w the main HR54.

so2344

May 28, 2026

Update: after 20 mins on phone with a non North American call center agent, they are sending a tech out. The tech support couldn't understand that the HR54 was at a different TV than the Gemini.

Arctic_fox

Today at 12:36 AM

so2344 said:
Update: after 20 mins on phone with a non North American call center agent, they are sending a tech out. The tech support couldn't understand that the HR54 was at a different TV than the Gemini.

this is why we canceled support and the csr's are garbage even the american ones. it's still under the att system!!!

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Scott Greczkowski

Staff member HERE TO HELP YOU! Cutting Edge

Last reply Today at 12:33 AM · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne

Get it?

An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....

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Bobby

Yesterday at 11:08 AM

I Can't Help It (If I'm Still In Love With You) - B.J. Thomas

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long_time_DNC

Yesterday at 3:37 PM

Help Is On Its Way - Little River Band

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sdfntx

Yesterday at 6:00 PM

Little Band of Gold - Sonny James

RaiderPower

Yesterday at 9:13 PM

Band Of Gold - Freda Payne

long_time_DNC

Today at 12:33 AM

Heart Of Gold - Neil Young

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zippyfrog

Pub Member / Supporter Lifetime Supporter

Last reply Today at 12:07 AM · posted in The Phone & Tablet Zone

Purchasing New iPhone

I feel like this was discussed in another thread, but I can't find it. I have T-Mobile and my last iPhone upgrade was in 2020. I want to get a new iPhone, but what is the best way to go about doing it? Should I order the iPhone from T-Mobile directly, or should I buy from the Apple Store? I feel like there are pros/cons to each option.

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navychop

Yesterday at 11:48 PM

I know of no reason to buy from a cell company.

Buying from Apple gets an unlocked phone.

PS- New models come out in Octoberish.

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Foxbat

Today at 12:07 AM

I got a carrier-locked iPhone once, and it was a pain after they got bought by Sprint and I decided to go to T-Mobile and they dragged their feet to unlock the phone. I have been trading in my iPhones since and buying from the Apple Store since then.

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Cactus Jack

Last reply Yesterday at 11:50 PM · posted in DISH Network Support Forum

Three Tuners?

I have a Hopper with Sling. (Don't know exact model.) A couple nights ago, I went into the DVR screen, and noted that it was recording three programs. Yet I was able to view live TV (that was not one of the channels being recorded.) Did something change? In the past, it would only let me watch one of the channels being recorded, or any recording in the DVR menu. Maybe it was streaming, although there was no indication of that?

Apologies if this has been covered; I searched and didn't find anything.

Thanks.

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Cactus Jack

Jun 3, 2026

So I tested.

Started recording three non-network shows and tried to watch live TV, would not do it, because all three tuners were in use.

Started recording two non-network shows and one network show. Still would not let me tune live TV.

Started recording one non-network show and two network shows, then it allowed live TV.

I would assume then that previously I was recording two or three network shows when it allowed live TV; I honestly don't remember what it was doing, and I didn't think to check.

Thanks for replies, everyone.

PS - How does one know whether a program is streaming? Is there a way to force streaming?

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Bobby

Jun 3, 2026

Cactus Jack said:
So I tested.

Started recording three non-network shows and tried to watch live TV, would not do it, because all three tuners were in use.

Started recording two non-network shows and one network show. Still would not let me tune live TV.

Started recording one non-network show and two network shows, then it allowed live TV.

I would assume then that previously I was recording two or three network shows when it allowed live TV; I honestly don't remember what it was doing, and I didn't think to check.

Thanks for replies, everyone.

PS - How does one know whether a program is streaming? Is there a way to force streaming?

There is no way to force streaming. It is a satellite channel or streaming channel except for the rare occasion that the satellite signal fails. If that happens some, not all, channels will automatically change to streaming. You can tell if the channel is streaming by pressing guide on the remote. if it is a streaming channel the guide will clearly show it that way.

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navychop

Jun 3, 2026

Cough, cough, Hopper3!

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Cactus Jack

Jun 5, 2026

Bobby said:
There is no way to force streaming. It is a satellite channel or streaming channel except for the rare occasion that the satellite signal fails. If that happens some, not all, channels will automatically change to streaming. You can tell if the channel is streaming by pressing guide on the remote. if it is a streaming channel the guide will clearly show it that way.

Thanks, Bobby.

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Arctic_fox

Yesterday at 11:50 PM

chokes hopper 3 all the way... 16 tuners vs 3 tuners is a night and day difference. along with a faster processor. i would call in and see if they would upgrade me or you can buy a hopper 3 from solid signal.

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iJustine

Yesterday at 10:52 PM · posted in iJustine

Good Bye, Tim! Last WWDC 🥹

Time for another AWESOME video from iJustine!

View: https://www.youtube.com/shorts/YJjxjYvmQ8s

Direct YouTube Link - Good Bye, Tim! Last WWDC

The official iJustine Website's Website
Buy her book!

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Smuuth

Pub Member / Supporter Cutting Edge

Last reply Yesterday at 10:15 PM · posted in SatelliteGuys Classifieds

WANTED DirecTV LCC

Anyone have a DirecTV Local Channel Connector that you'd like to get rid of at a reasonable price? DirecTV is currently in a contract dispute with owner of my local ABC affiliate.

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b4pjoe

Jun 2, 2026

Smuuth said:
Anyone have a DirecTV Local Channel Connector that you'd like to get rid of at a reasonable price? DirecTV is currently in a contract dispute with owner of my local ABC affiliate.

You should ask DIRECTV for one if you are affected by the dispute. I know in the past they have given them out during a dispute. Not sure if they still do that but it is free to ask.

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Smuuth

Jun 2, 2026

b4pjoe said:
You should ask DIRECTV for one if you are affected by the dispute. I know in the past they have given them out during a dispute. Not sure if they still do that but it is free to ask.

I already asked, but the CS agent said they wouldn't do it. They said the only thing they could do is $10/month bill credit.

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Jimbo

Jun 3, 2026

Smuuth said:
I already asked, but the CS agent said they wouldn't do it. They said the only thing they could do is $10/month bill credit.

Take the $10 and Call Back ...

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Smuuth

Monday at 10:22 AM

Jimbo said:
Take the $10 and Call Back ...

I did that. The response was that the LCC is not available. Escalated the issue to a tech support person with the same results.

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Jimbo

Monday at 10:39 AM

Smuuth said:
I did that. The response was that the LCC is not available. Escalated the issue to a tech support person with the same results.

Could be out of them I guess ... I'd keep trying, every 3-4 days.

If they are not out of them as them WHY you can't get one, seeing Your in a Dispute. Thats what they are for.
I would make them give you a real answer, don't let them off the hook.

I had one, and it worked well, but I believe I gave it to another D* friend (also had a AM21), I know I gave them away ...

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Smuuth

Monday at 10:44 AM

Jimbo said:
Could be out of them I guess ... I'd keep trying, every 3-4 days.

If they are not out of them as them WHY you can't get one, seeing Your in a Dispute. Thats what they are for.

According to the tech support guy, they don't have any in stock. He said I should receive an email when and if they have them. I even told him I would accept a refurbished unit.

Jimbo

Monday at 10:45 AM

Smuuth said:
According to the tech support guy, they don't have any in stock. He said I should receive an email when and if they have them. I even told him I would accept a refurbished unit.

I'm not sure your going to find any Refurbished ones as D* doesn't ask for them back.

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Smuuth

Monday at 10:48 AM

Jimbo said:
I'm not sure your going to find any Refurbished ones as D* doesn't ask for them back.

Yeah, I know. At one point, I even had 3 AM21s but gave them away when I got rid of my last HR54 and switched to the HS17.

Arctic_fox

Yesterday at 10:00 PM

Good luck they haven't made them in years. you could poke around on ebay and see if there's any on there. if not why not a tablo or a zapper box with an antenna connected to it

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Smuuth

Yesterday at 10:09 PM

Arctic_fox said:
Good luck they haven't made them in years. you could poke around on ebay and see if there's any on there. if not why not a tablo or a zapper box with an antenna connected to it

I have my OTA antenna connected to my television directly already so watching is not the issue. The reason I want the LCC is so I could record programs if I'm not at home to watch them live, especially since ABC is carrying both the NBA and NHL playoffs.
I have an active search on eBay and there is one there but he wants $180 plus shipping and I am not going to pay that.

Arctic_fox

Yesterday at 10:12 PM

Smuuth said:
I have my OTA antenna connected to my television directly already so watching is not the issue. The reason I want the LCC is so I could record programs if I'm not at home to watch them live, especially since ABC is carrying both the NBA and NHL playoffs.
I have an active search on eBay and there is one there but he wants $180 plus shipping and I am not going to pay that.

a tablo box is cheaper

Amazon.com

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Arctic_fox

Yesterday at 10:15 PM

why invest in hardware that's going to be boat anchors in a few years?

zippyfrog

Pub Member / Supporter Lifetime Supporter

Last reply Yesterday at 10:05 PM · posted in DISH Network Support Forum

Price Increase on Owned Equipment?

Did anyone have a price increase today on their equipment? I own my VIP211k's, and they have been $5.00. My bill that I received last week shows the "add-ons" as being $5.00. However, I just logged into my Dish account, and my "add-ons" are now $10.00. Did the additional receivers go up by $5.00 recently?

As I mentioned, my last bill shows $5.00 and under the notes, nothing is mentioned about a price increase.

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telstar_1

Yesterday at 1:28 PM

Does cable charge box rent?

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RJT79

Yesterday at 4:47 PM

telstar_1 said:
Does cable charge box rent?

The cable company I was with years ago did charge $9.99 for a receiver.

RJ T.
From Illinois

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RJT79

Yesterday at 5:03 PM

zippyfrog said:
Did anyone have a price increase today on their equipment? I own my VIP211k's, and they have been $5.00. My bill that I received last week shows the "add-ons" as being $5.00. However, I just logged into my Dish account, and my "add-ons" are now $10.00. Did the additional receivers go up by $5.00 recently?

As I mentioned, my last bill shows $5.00 and under the notes, nothing is mentioned about a price increase.

I went to try to add the Heartland channel as dummy to see what it would do for me as I own my receiver and have DISH Outdoors and this is what mine shows. (Note however I had to take the 2nd receiver I told you I added the other day off because I was told you can only have 1 receiver when you have a one outlet on the Dish Playmaker and was having issues with the 2nd receiver and I didn't know that and that was done yesterday as well so I am back to one receiver.)

Let's upgrade your package.

Your monthly bill will increase by $6.00 per month.

Breakdown

June 11, 2026 - July 11, 2026
You are changing your programming in the middle of the bill cycle. The bill shown below is your bill for next month including prorations and credits. Your following bill will return to the fixed rate. This bill will take effect from now until July 11, 2026.
Monthly Services
$86.99
Flex Pack
$72.99
Local Channels
$14.00
Add-Ons
$68.98
National Action Pack
$12.00
Regional Action Pack
$12.00
News Pack
$10.00
Paramount+ with Showtime
$10.00
Drama and Classics Pack
$6.00
Heartland Pack
$6.00
Starz Encore Movies
$6.00
On DISH Magazine
$4.99
Starz 2 Mo ($11)
$1.99
Prorated Charges
$7.93
Heartland Pack Jun 11 - Jul 20
$7.93
Order Total
$7.93
Prorated Total
$7.93
Due Today
$7.93

Transition Bill Total
$156.10
Proposed Changes
Your monthly bill will increase by $6.00 per month
Monthly Services
$86.99
Add-Ons
$68.98
FCC Regulatory Surcharge
$0.13
Taxes & Surcharges
$0.00

Monthly Total
$156.10
Prorated Total
$7.93
Order Total
$7.93

Due Today
$7.93

Sounds like an issue with DISH Billing

RJ T.
From Illinois

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zippyfrog

Yesterday at 5:19 PM

I asked again, and the rep I talked to said it is a glitch and that "Access for TV" shouldn't be there - the rep pulled up my future month bills and that charge isn't on it. So I am not going to worry about it right now, but it will be interesting to see when the price changes happen later this year. Will this line item show up? The fact that it is a specific item that is different from anything makes me think it is more than a glitch. But we shall see.

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RJT79

Yesterday at 5:29 PM

zippyfrog said:
I asked again, and the rep I talked to said it is a glitch and that "Access for TV" shouldn't be there - the rep pulled up my future month bills and that charge isn't on it. So I am not going to worry about it right now, but it will be interesting to see when the price changes happen later this year. Will this line item show up? The fact that it is a specific item that is different from anything makes me think it is more than a glitch. But we shall see.

I am hoping they don't add this down the road. Things are expensive the way it is now. Even DIRECTV allows the first receiver free. This would go against DISH and DISH is already loosing subscribers I wouldn't think they would do these kind of tricks but you never know. Always look at your bills for unknow charges. I heard horror stories of people getting charged for things they didn't know were there.

RJ T.
From Illinois

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Arctic_fox

Yesterday at 10:05 PM

telstar_1 said:
Does cable charge box rent?

yes big cable charges crazy dvr fee's and box rental fee's

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View all replies (11)

teachtom

Last reply Yesterday at 9:21 PM · posted in DISH Network Support Forum

Problem when I switch from Bonus View channels back to regular Dish channels

Hello everyone, new guy here. I'm trying to solve problem I'm having with Dish bonus view channels. When I'm watching the bonus view channels then I switch back to regular dish channels, after few minutes the screen flips to black and after 30 seconds flips back to regular channels and continues to flip back and forth until I turn off TV. After I wait 30 minutes and turn back on , I can use regular channels again. So, its after I switch from bonus view channels to regular dish channels the problem starts. Been trying to fix this for a month, but no luck
Here what I've done.
i contacted Dish support and they sent me a new Joey3, but no help. Switched to a different HDMI input on TV, no help. Used different HDMI cable , no help. Used different electrical wall plug, no help.
Finally got a Dish tech to check it. He ran all systems check and was OK. Finally he brought in a small TV and plugged in the HDMI out from the Joey to the small TV. He could not get the problem to occur on his small TV, so the new Joey was working OK. So, then the problem must be myTV. He made some phone calls and came back with the answer that there must be a problem with the analog to digital switch in my TV. Has anyone ever heard of a problem like this, or is it time to be looking for a new TV? My tv LG OLED65C8PUA. TV has been trouble free til now. Thanks

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HipKat

Yesterday at 5:07 PM

teachtom said:
Hello everyone, new guy here. I'm trying to solve problem I'm having with Dish bonus view channels. When I'm watching the bonus view channels then I switch back to regular dish channels, after few minutes the screen flips to black and after 30 seconds flips back to regular channels and continues to flip back and forth until I turn off TV. After I wait 30 minutes and turn back on , I can use regular channels again. So, its after I switch from bonus view channels to regular dish channels the problem starts. Been trying to fix this for a month, but no luck
Here what I've done.
i contacted Dish support and they sent me a new Joey3, but no help. Switched to a different HDMI input on TV, no help. Used different HDMI cable , no help. Used different electrical wall plug, no help.
Finally got a Dish tech to check it. He ran all systems check and was OK. Finally he brought in a small TV and plugged in the HDMI out from the Joey to the small TV. He could not get the problem to occur on his small TV, so the new Joey was working OK. So, then the problem must be myTV. He made some phone calls and came back with the answer that there must be a problem with the analog to digital switch in my TV. Has anyone ever heard of a problem like this, or is it time to be looking for a new TV? My tv LG OLED65C8PUA. TV has been trouble free til now. Thanks

First off, great TV. I'm torn between the 77C5 or the 77G5.
It sounds like the handshake between the Receiver and the TV is having a problem. Are you using the free cable that came with the Joey or a higher speed HDMI cable?? That's the f irst place I'd look

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RJT79

Yesterday at 5:17 PM

teachtom said:
Hello everyone, new guy here. I'm trying to solve problem I'm having with Dish bonus view channels. When I'm watching the bonus view channels then I switch back to regular dish channels, after few minutes the screen flips to black and after 30 seconds flips back to regular channels and continues to flip back and forth until I turn off TV. After I wait 30 minutes and turn back on , I can use regular channels again. So, its after I switch from bonus view channels to regular dish channels the problem starts. Been trying to fix this for a month, but no luck
Here what I've done.
i contacted Dish support and they sent me a new Joey3, but no help. Switched to a different HDMI input on TV, no help. Used different HDMI cable , no help. Used different electrical wall plug, no help.
Finally got a Dish tech to check it. He ran all systems check and was OK. Finally he brought in a small TV and plugged in the HDMI out from the Joey to the small TV. He could not get the problem to occur on his small TV, so the new Joey was working OK. So, then the problem must be myTV. He made some phone calls and came back with the answer that there must be a problem with the analog to digital switch in my TV. Has anyone ever heard of a problem like this, or is it time to be looking for a new TV? My tv LG OLED65C8PUA. TV has been trouble free til now. Thanks

First off, The analog to digital switch, also known as the digital television transition, is the process of converting older analog television broadcasting technology to digital broadcasting. It's used through coaxial cable for the an antenna during the mandatory switch from Analog to Digital on June 12, 2009. You either had to get a converter for your analog (Tube TV) or use a converter box that has the analog or digital tuner or an HDTV which your is and has the tuner built in. Your TV is HD and using an HDMI Cable and nothing is connected by coaxial cable so this wouldn't apply.

In my theory it probably means a new TV. I had a TV go out on my switching between the Smart Screen from the HDMI inputs before because they went faulty. Sometimes electrical surges can cause this. If you have an older home or rent an older home or apartment sometimes the electrical outlets are not grounded and these days HDTV's need a ground which can cause them to malfunction and go bad quicker. Never plug it directly in an outlet. It will damage the TV.

Hope I could be of some assistance.

RJ T.
From Illinois

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teachtom

Yesterday at 7:33 PM

RJT79 said:
First off, The analog to digital switch, also known as the digital television transition, is the process of converting older analog television broadcasting technology to digital broadcasting. It's used through coaxial cable for the an antenna during the mandatory switch from Analog to Digital on June 12, 2009. You either had to get a converter for your analog (Tube TV) or use a converter box that has the analog or digital tuner or an HDTV which your is and has the tuner built in. Your TV is HD and using an HDMI Cable and nothing is connected by coaxial cable so this wouldn't apply.

In my theory it probably means a new TV. I had a TV go out on my switching between the Smart Screen from the HDMI inputs before because they went faulty. Sometimes electrical surges can cause this. If you have an older home or rent an older home or apartment sometimes the electrical outlets are not grounded and these days HDTV's need a ground which can cause them to malfunction and go bad quicker. Never plug it directly in an outlet. It will damage the TV.

Hope I could be of some assistance.

RJ T.
From Illinois

Thank you for the information. I do keep the TV plugged into a surge protector, but we have had pretty strong thunderstorms/lightning in the last month so that have contributed to my problem.The house was built in 2009 so everything seems to be grounded correctly. We have had a power surge also. Seems like no one fixes anything any more, so just get a new one or live with the problem. Thanks

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teachtom

Yesterday at 7:39 PM

HipKat said:
First off, great TV. I'm torn between the 77C5 or the 77G5.
It sounds like the handshake between the Receiver and the TV is having a problem. Are you using the free cable that came with the Joey or a higher speed HDMI cable?? That's the f irst place I'd look

I think the HDMI cable is good, i used one of my own from my 4K atmos system, i'll switch it with another just to check. Also I have a bid in at Greentoe for 77" G5. Thanks

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HipKat

Yesterday at 8:17 PM

teachtom said:
I think the HDMI cable is good, i used one of my own from my 4K atmos system, i'll switch it with another just to check. Also I have a bid in at Greentoe for 77" G5. Thanks

I hope that works. I'm waiting til Black Friday sales

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Darrell S

Yesterday at 9:21 PM

I've had this problem with my older Sony TV. It happens when I just punch in a regular channel number. The only way it works right for me is to push guide and select a regular channel from the guide screen.

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teachsac

Staff member HERE TO HELP YOU!

Last reply Yesterday at 8:59 PM · posted in TV Shows

House of the Dragon

House of the Dragon, the prequel to Game of Thrones, premieres on HBO Max on 8/21. I will be warching

'Game of Thrones' spinoff 'House of the Dragon' fires up release date at HBO, drops new character pics

The wait’s felt a little like watching for a dragon egg to hatch, but HBO’s hugely anticipated Game of Thrones prequel series finally has a release date. House of the Dragon will debut the first of its initial 10-episode season this summer, the network revealed today in a series of tweets that...

www.syfy.com