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bobsie
Last reply · posted in DISH Network Support Forum
I received a billing on May 26. I am on autopay and my due date was June 15. When I received the bill, I went into my Dish account on May 28 to update the bank/credit card the autobill would be charged to. I did this because, during the same week as the billing, I changed from one bank to a new credit union. When I updated the bank account information, Dish charged the new account immediately instead of waiting until the autopay date of June 15. This caused an overdraft in my account which had to be paid out of my savings, thereby reducing my savings. I sent email to Dish and asked why this was done. I was totally surprised by the unannounced (and unconfirmed by me) charge to my new account 3 weeks before it was due. The responses I received made no sense whatsoever:

1. In the first email response, I was thanked for my inquiry as to how to update my autopay information. Of course, that was not the question I had asked and I already had updated the information.

2. After replying to the first response, I got Dish's second response: Please be advised that our system generates your bill every 26th of the month and automatically deducts your payment every 15th or 16th of the month. The payment was immediately charged from your updated AutoPay due to your account is already due and to avoid to be charged for the late fee. Changes cannot be made due to we have no control over the bill generation every month. That was pure fiction since my bill was not due for another 3 weeks and no late fee was even possible.

3. I again requested they revisit my inquiry and try again. Their third response: Please be advised that charges were already taken out from your account because DISH bill's one month in advance. Please be advised that this is a valid charge. This again was a completely inaccurate and made up excuse. I was furious. I wrote back and told them that if they did not give me a good explanation of the charge being done 3 weeks early, then I was considering never being billed by them again as I would start to be billed by DirectTV.

It has now been 3 days since my last reply to them with no response at all. This at the time I was considering upgrading my system to a Hopper/3 Joeys. I am completely frustrated over this entire situation. I am due an explanation if nothing more than an apology for the error they do not seem to want to admit happened. Instead they treat me as if I am completely ignorant and have no concept of their billing cycles. I run my own business and am fully aware of how billing works from a company. I have been in the computer business for 40+ years. I am not some ignorant slob who is whining. I just want to know why they charged me 3 weeks early. Can anyone explain this? DIRT?
70 Replies · 8799 views
3HaloODST
Seriously? Are you the type that likes to blame other people for your mistakes? I think that complaining about the "wording" of the disclaimer is just failing to admit that a mistake was made. Here, I'll spell it out for ya :-

The current balance on your account is $ XX.XX. To allow a smooth transition, you will have to zero out this balance. Upon submit, your current balance will be charged to the form of payment you select below.

Such a simple three-sentence statement. It plainly states your current balance in the first sentence. In the second sentence, it states that you will need to zero out the balance and even gives an explanation as to why (albeit a vague one.) Then in the third sentence, it clarifies the meaning of the second sentence. There is no question about what this "current balance" is as it is plainly stated in the first sentence. Well, what will be charged? The third sentence plainly states that whatever you select on that page, will be charged. When will it be charged? Covered in third sentence (upon submit.) Why will it be charged? To zero out the balance. Why does the balance need to be zeroed? To allow a smooth transition. Common sense would dictate that if you do not currently have sufficient funds to zero out your balance, then you would wait until you do have the funds needed to update the account (before the due date.)

Also, no offense, but if your balance is so low that a TV bill that is probably only $130 at max causes an overdraft, perhaps TV shouldn't be the top priority. Finances might need to be looked over. A lot of banks charge "low balance" fees for accounts that have less than $1500 in them, and if it's below $400, could be even more fees.
N
Also, no offense, but if your balance is so low that a TV bill that is probably only $130 at max causes an overdraft, perhaps TV shouldn't be the top priority. Finances might need to be looked over. A lot of banks charge "low balance" fees for accounts that have less than $1500 in them, and if it's below $400, could be even more fees.
It is REALLY none of your concern as to what a person wants to spend what money they have on, whether they have little or a lot.
3HaloODST
It is REALLY none of your concern as to what a person wants to spend what money they have on, whether they have little or a lot.

You're right. I just don't understand people that complain about something that they didn't read all the way through, and I also don't understand why some people live paycheck-to-paycheck rather than managing their money more wisely. TV shouldn't be a top priority if you're broke. It's true though, other than these few statements I make on the matter, I really couldn't care less what people do with their money (or lack thereof.) If OP didn't want people expressing their opinions on the matter, then perhaps OP shouldn't have made this thread. No need to get all uppity about it.
Scherrman
I am no where close to being a rich man. I am barely middles class. I just happen to have more opportunities because of my business. There are many luxuries I do not enjoy because I can not afford them and I'm ok with that. I manage my money to live the way I know I can live comfortably.

I don't want to turn this thread in to a huge debate about money because I understand the are a lote of people who have been dealt a bad hand and can't help it. My oppinion is based on the large portion of people I know that are considered poor because they are terrible at managing their money and their life in general. I'm sure you know people like this yourself. I apologize if I offend anyone that has any hardships they have been dealt. I just hope no one self inflicted these hardships on themselves.
bobsie
Also, no offense, but if your balance is so low that a TV bill that is probably only $130 at max causes an overdraft, perhaps TV shouldn't be the top priority. Finances might need to be looked over. A lot of banks charge "low balance" fees for accounts that have less than $1500 in them, and if it's below $400, could be even more fees.

You seem to have missed the fact that I stated the money was charged to the account I was closing. I had already started moving my money to the new bank account before I ever contacted Dish. The charge was a surprise and unexpected. The fact I had sufficient backup in savings is all that kept me from a NSF fee.

You also seem to have the opinion that Dish is my only expense. I have many expenses, all of which are setup to be paid as sufficient funding is available in my accounts. That is the entire purpose of Dish's Autopay system plus the fact it is required for the Free HD for Life. It is not up to you to determine my TV viewing habits or needs. That is my decision. This thread is not about that. It is about a charge that I received when I did not expect one and was not given the opportunity to confirm it before it was done like any other charge at any other business (including my own). It is also about the lack of intelligent explanation as to why it happened from Dish.
bobsie
You're right. I just don't understand people that complain about something that they didn't read all the way through, and I also don't understand why some people live paycheck-to-paycheck rather than managing their money more wisely. TV shouldn't be a top priority if you're broke. It's true though, other than these few statements I make on the matter, I really couldn't care less what people do with their money (or lack thereof.) If OP didn't want people expressing their opinions on the matter, then perhaps OP shouldn't have made this thread. No need to get all uppity about it.

The only person saying I am broke is you and you are talking down to me because of your opinion. It is not I or anyone else that is uppity on this issue; it appears to be you.

As I have stated before, I never saw any notice that I was being billed at that time to bring the account to a zero balance. Since this is not a policy I have seen anywhere else in my many years of doing online business with a variety of vendors, I never expected it either. No other business has ever forced me to go to a zero balance just to update my payment method. Since I was on the Autopay plan, there is an expectation that my payment date would remain unchanged regardless and that is what I thought would happen.

If you couldn't care less, than you should not have even made the comment.
Scherrman
All bickering aside, did you end up getting anything resolved with Dish or is that just the way it is? Are they doing anything for you?
3HaloODST
My apologies, I did not read that you were closing the account (somehow.) However my rant wasn't aimed specifically at you (well maybe some of it,) but just people in general. I know at least 4 people personally that refuse to save a dime, and I just don't get it why. These people are the same people that ask to borrow money all the time. They're not scraping by just for food and housing. They're spending their money on completely unnecessary luxuries then complaining that they're broke and/or the bank is charging them overdraft fees. I'm not making fun of poor people, hell I'm far from rich, but I am making fun of people that can't manage money wisely. Anyway, sorry for the off topic discussion.

I hate it that you somehow missed/didn't understand what Dish said while changing your account information, however in my personal opinion, it's pretty darn clear what they're saying. All I can say is, live and learn.
dfergie
Staff member HERE TO HELP YOU!
Last reply · posted in TV Shows
Stargate SG-1 cancelled, Atlantis renewed
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Monday - August 21, 2006 | by Darren Sumner
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The future of Stargate is in question today, as SCI FI Channel has cancelled the long-running Stargate SG-1, Multichannel News reported today and a GateWorld source has confirmed. The news regrettably follows the airing of the show's milestone two-hundredth episode on Friday.

Stargate Atlantis, meanwhile, has been renewed for a fourth season, with the network hoping to see that the spin-off series can stand alone, according to a source.
Source Gateworld
2033 Replies · 184111 views
R
I have gotten back into watching SG-1 and I have recorded most of the episodes to binge watch. What episodes are about the Antarctic or was this a movie? Also where could I watch the SG-1 movies?
osu1991
long_time_Dish
I have gotten back into watching SG-1 and I have recorded most of the episodes to binge watch. What episodes are about the Antarctic or was this a movie? Also where could I watch the SG-1 movies?
Well, there are a couple involving the Antarctic. "Solitudes", S1 E17 (one of my favorites), Then, "Lost City', S7 E21 and E22. Then, in the SGA pilot, "Rising", S1 E1 and E2, it starts out in the Antarctic for about the first 20 minutes or so.
R
Well, there are a couple involving the Antarctic. "Solitudes", S1 E17 (one of my favorites), Then, "Lost City', S7 E21 and E22. Then, in the SGA pilot, "Rising", S1 E1 and E2, it starts out in the Antarctic for about the first 20 minutes or so.
Which one has O'Neil being Ancients? I am at the end of Season 8 now.
long_time_Dish
Which one has O'Neil being Ancients? I am at the end of Season 8 now.
If I understand your question, O'Neill had the Ancient's knowledge in the "Lost City" two-part episode. That was when Anubis attacked Earth and there was a big battle over Antarctica.
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68535 Replies · 2673323 views
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dishstaller
Blinded By The Light - Manfred Mann's Earth Band
Bobby
I Saw The Light - Todd Rundgren
long_time_Dish
Little Bit Of Light - Strange Weather
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EatMyVolts
A Little Bit of Soap -- The Jarmels
long_time_Dish
Give A Little Bit - Supertramp
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Ramy
Supporting Founder
Last reply · posted in The Sports Section
Really excited for this season with Kentucky having a new coach and some really exciting recruits. Probably won't last long, but here's hoping this season is great.
152 Replies · 1906 views
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Foxbat
Best fan sign I saw during the ND-BYU game: "Bear ate your Lucky Charms!" (Bear being the Cougars' QB). I was going to suggest, "Have you or your team been involved in a Carr crash?"
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M


They get cruel sometimes, very very cruel.😈. Hated to see my dawgs go down but I still say being ranked #1 is a hex on you!
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Jimbo
They get cruel sometimes, very very cruel.😈. Hated to see my dawgs go down but I still say being ranked #1 is a hex on you!
Yup, I agree, I'd rather be 2 or 3 till the last few weeks.
meStevo
Lifetime Supporter
Last reply · posted in The Sports Section
Schedule drops tomorrow. Mandatory mini camps in June. Hall of Fame game August 6th.
113 Replies · 1799 views
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osu1991
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M
Hopefully nowhere near a microphone.
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Y
Hopefully nowhere near a microphone.
After having experienced Gus Ferguson trying to call soccer games, I'm uncertain why NFL football analysts get hate. Even the "worst" of them are pretty good.
meStevo
Jalen Hurts out indefinitely as they treat and monitor a superficial blood clot in his leg.


View: https://x.com/RapSheet/status/2111074303185989663?s=20
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meStevo
Browns lead the AFC North 🤣

Seth Meyers What GIF by Late Night with Seth Meyers
Foxbat
I guess even the patience of us laid-back Hoosiers has its limits:
Peter Parker
Supporting Founder Lifetime Supporter
Last reply · posted in DISH Network Support Forum
No idea what improvements might be involved.
23 Replies · 992 views
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bookworm370
Has anyone noticed an FF stutter with 713? I used to be able to hit FF a few times and skip smoothly. After 713 (maybe 712), when I skip forward, there is a definite stutter for as many times as I have pressed FF.

Can anyone check on this and report back? Recorded programs and then press skip forward a few times to see if it's smooth? Normally, it just jumps to the right place after the skips.
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N
I'm getting fabulous picture on Ch. 148 4k, but zero audio with H713. This is with a recorded show (Notre Dame game). Anyone else have this? Audio is fine on every other channel.
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R
Has anyone noticed an FF stutter with 713? I used to be able to hit FF a few times and skip smoothly. After 713 (maybe 712), when I skip forward, there is a definite stutter for as many times as I have pressed FF.

Can anyone check on this and report back? Recorded programs and then press skip forward a few times to see if it's smooth? Normally, it just jumps to the right place after the skips.
My wife mentioned that her remote is acting strange this morning. She hit FF and it went to 15x FF.
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Foxbat
Wife bought me a t-shirt that has "have you tried turning it off and on again?"
Here's the one I need:
1792365258110.webp
dishstaller
Here's the one I need:
Just ordered one....that's great.
jsmit86
I'm getting fabulous picture on Ch. 148 4k, but zero audio with H713. This is with a recorded show (Notre Dame game). Anyone else have this? Audio is fine on every other channel.
It's a known issue.
For a temporary fix, go into the menu, Audio, and turn Dolby Audio "OFF". You will have PCM stereo audio.

I was able to give the tech ops team some data logs so they could diagnose the problem, and they rolled me back to H708 temporarily. It fixed that issue.

They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.
long_time_Dish
They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.
Oh, you mean "soon"? :biggrin
Almighty1
It's a known issue.
For a temporary fix, go into the menu, Audio, and turn Dolby Audio "OFF". You will have PCM stereo audio.

I was able to give the tech ops team some data logs so they could diagnose the problem, and they rolled me back to H708 temporarily. It fixed that issue.

They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.
I guess they will be busy when lots of people start asking for rollbacks to H708 now that you mention that downgrades of software does exist because it will likely fix the OTA Single Tuner and the IR Remote problems in H710-H713.
navychop
it will likely fix the OTA Single Tuner

:popcorn
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SuperDish_Fan23
Last reply · posted in DISH Network Support Forum
Why are ViP922s So rare? like its crazy how ebay has none, i checked everywhere, also, i got a ViP222k now, which is actually activated!
7 Replies · 208 views
HipKat
I think they were more of a transitional receiver bridging the VIPs to the Hopper. They were a PITA to install and were buggy. Personally, I thought at the time that they were the best receiver out there. The versatility of the VIP's with the new Hopper GUI and, by far, the coolest-looking front plate and lighting.
AZ.
AZ.
Well if it is because of reliability that wouldnt shock me.I went through 5 or 6 of them in little over 2 years. I loved the Sling when it worked! Saved lots of money having it in the day. That was probably 15 or 16 years ago?
T
I think they were more of a transitional receiver bridging the VIPs to the Hopper. They were a PITA to install and were buggy. Personally, I thought at the time that they were the best receiver out there. The versatility of the VIP's with the new Hopper GUI and, by far, the coolest-looking front plate and lighting.
I don't recall that they came out just before hopper, but rather that they came out even before 722. Or could be thinking of 921.

As to the title pf the post, "rare" does not necessarily mean valuable or desirable.
Nominal
I don't recall that they came out just before hopper, but rather that they came out even before 722. Or could be thinking of 921.

As to the title pf the post, "rare" does not necessarily mean valuable or desirable.
You are thinking of the 921. The 922 was the first DVR with Sling functionality built in (that was eventually disabled along with the Sling Adapter for the 722s and the 1st Hopper because they relied on now-defunct Adobe Flash technology). With the bugginess described by others and the removal of its marquee feature (Sling) the 922 faded into obscurity once the Hopper 2 with built in Sling was released and they finally made the concept into a fully functional product.
dishdude
I had one, the front panel lighting was cool, the menus were fresh and a lot more modern looking than the ViPs. However, it was very buggy and the Sling functionality just didn't work well - I think it was due to internet speeds at the time. I think I had to pay $40 for the Sling app on my phone iirc.
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dfergie
Staff member HERE TO HELP YOU!
Last reply · posted in What's Cooking?
We have a Breakfast and Dinner thread so... :)
Continuing from the Breakfast thread, found Cornbread mix so ...
Yellow Cornbread Mix
2 Hatch Green Chiles -diced
1 Egg
2/3 cup of milk
add to greased pan
Bake for 400f 20-25 minutes(From instructions)
now to put together and try... this to go with pinto beans...
5446 Replies · 335539 views
TRG
TRG
Two Chicago style hot dogs and a Fanta orange soda.
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M
Little mini pepperoni pizza, green beans, apples and chocolate milk.
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dfergie
Fanta orange soda.
Sitting in fridge cooling off, bought 1 along with 2 Mexican Cokes at La Tienda... (I keep a few cokes stashed as well as in fridge and camper fridge)
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M
Garlic cheese bread
Green beans
Apples
Chocolate Milk
Some weird noodles. ;)
(They have salad and a couple other fruits if wanted)
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TRG
TRG
Club sandwich and corn chowder. Iced tea.
dfergie
Chili dog bowl, water… (homemade chili)