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For the love of god, why voom, why?!!?!?!? I'm not a religious man, but as of today I believe I'm going to start praying for a miracle.
Got adelphia installed today. Everything was fine except the InHD channels didn't come in. The installer didn't know squat about programming so he said I would have to call the 866 number on the screen to have them fix it.
I called. Within 1 minute I was quickly reminded why I hate adelphia so much and still have nightmares about my last experience with them years ago.
Anyways, everything starts out fine. I explain to her I have the Ultimate package with the HD Plus tier which should include InHD1 and inHD2. So, she confirms I have everything, then proceeds to tell me that the reason inHDs aren't coming in is because they are PPV channels. I was like,
?!?!? Anyways, I swear we had at least a 15 minute conversation that sounded like
Me: They're not ppv channels. They are included in the HD Plus tier.
Her: No. They are ppv channels. They have special events and movies and such that you can order via PPV. The HD Plus tier just gives you the option of ordering the ppv events in HD.
Me: I'm looking on your website and it says they are included in the HDPlus tier. Aside from this, I know for a fact that inHD are NOT ppv channels.
Her: I'm sure they are.
Me: I'm sure you're wrong. Please check again.
Her: I know I'm right. They are ppv channels.
Me: I'm telling you, they are not and it even says so on your very own website!!!!!!
Her: Yes they are.
Me: No they're not
Her: Yes they are
Me: NO THEY'RE NOT!!!! Now please go check with someone else.
Her: Sir, I'm telling you the indemand channels are ppv
And on and on for AT LEAST 15 minutes. (is your head spinning yet? Imagine how I felt...)
Finally I got fed up and said
Me: Ok fine. In that case I'd like to order the world poker tour that starts at 7:00.
Her: Ok, go to the channel and you can order it from there.
Me: Ok, I'm on the channel. Now what?
Her: You should have an option to order it.
Me: It says that to activate this channel I need to call the 866 number I called. So, I did what it said, now please order the world poker tour for me.
Her: hrmmm...uhhhh.....well.....can you hold for a second?
(leaves me on hold for about 10 minutes)
Her: Umm...sir?? Uhhh......I apologize...you were right.
Me: Thrilling....now can you please just fix it????
What would have happened had I not known that inHD is not a ppv channel? Imagine how many people are out there that would not have known that the CSR had less than no clue WTF she was talking about??
Now, I know all companies have their problems, but goddamit I've had adelphia for less than 2 hours and already I'm pissed at them. This is not a good start.
Why voom, why?!?!?!?!
Anyways, sorry for the long post. I just had to vent. That is all.....
Got adelphia installed today. Everything was fine except the InHD channels didn't come in. The installer didn't know squat about programming so he said I would have to call the 866 number on the screen to have them fix it.
I called. Within 1 minute I was quickly reminded why I hate adelphia so much and still have nightmares about my last experience with them years ago.
Anyways, everything starts out fine. I explain to her I have the Ultimate package with the HD Plus tier which should include InHD1 and inHD2. So, she confirms I have everything, then proceeds to tell me that the reason inHDs aren't coming in is because they are PPV channels. I was like,
?!?!? Anyways, I swear we had at least a 15 minute conversation that sounded likeMe: They're not ppv channels. They are included in the HD Plus tier.
Her: No. They are ppv channels. They have special events and movies and such that you can order via PPV. The HD Plus tier just gives you the option of ordering the ppv events in HD.
Me: I'm looking on your website and it says they are included in the HDPlus tier. Aside from this, I know for a fact that inHD are NOT ppv channels.
Her: I'm sure they are.
Me: I'm sure you're wrong. Please check again.
Her: I know I'm right. They are ppv channels.
Me: I'm telling you, they are not and it even says so on your very own website!!!!!!
Her: Yes they are.
Me: No they're not
Her: Yes they are
Me: NO THEY'RE NOT!!!! Now please go check with someone else.
Her: Sir, I'm telling you the indemand channels are ppv
And on and on for AT LEAST 15 minutes. (is your head spinning yet? Imagine how I felt...)
Finally I got fed up and said
Me: Ok fine. In that case I'd like to order the world poker tour that starts at 7:00.
Her: Ok, go to the channel and you can order it from there.
Me: Ok, I'm on the channel. Now what?
Her: You should have an option to order it.
Me: It says that to activate this channel I need to call the 866 number I called. So, I did what it said, now please order the world poker tour for me.
Her: hrmmm...uhhhh.....well.....can you hold for a second?
(leaves me on hold for about 10 minutes)
Her: Umm...sir?? Uhhh......I apologize...you were right.
Me: Thrilling....now can you please just fix it????
What would have happened had I not known that inHD is not a ppv channel? Imagine how many people are out there that would not have known that the CSR had less than no clue WTF she was talking about??
Now, I know all companies have their problems, but goddamit I've had adelphia for less than 2 hours and already I'm pissed at them. This is not a good start.
Why voom, why?!?!?!?!
Anyways, sorry for the long post. I just had to vent. That is all.....
58 Replies
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7920 views
I live in an A$$delphia area in Gwinnett county, GA .. absolutley they suck and the PQ is horrid. I have had more outage from rain than I have ever had with satellite... Customer no service is typical.warkovision said:I'm in Los Angeles which is divided between TWC and Adelphia. I unfortunately live in an Adelphia area in the San Fernando Valley. They don't have ANY HD available here- and this is supposedly the entertainment capital of the world. It just astounds me how far behind they are in my area. They are a nonstarter here for anyone with HD desires.
I had an outage that last over a week one time. I kept telling them a guy worked on the box outside my house and the cable quit working. Took a week for them to unlock the box and reconnect the cable line...
Staff member
HERE TO HELP YOU!
5 Replies
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149 views
Pub Member / Supporter
Lifetime Supporter
Videos like this can make you appreciate the things we take for granted.
View: https://www.youtube.com/shorts/a2cgQidHQJI
View: https://www.youtube.com/shorts/a2cgQidHQJI
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89 views
Lifetime Supporter
Continuing the Kilauea thread in the Pub here. Perhaps the Iceland one too next time there's remarkable activity.
Currently there is precursory lava flowing into the crater, leading to the next episode that'll probably start within the next day.
You can see the pace of inflation / deflation here. It serves as the primary predictor for when the expect the eruptions, which coincide w/ inflation turning into significant deflation and last for several hours on average with significant fountaining.
www.usgs.gov
View: https://youtu.be/Uecu2seh4b4
Wife and I like the AfarTV feeds, for the discussion along w/ them, though they're otherwise just mirrors of the official USGS feeds.
View: https://youtu.be/iws3rh5vLAQ
Currently there is precursory lava flowing into the crater, leading to the next episode that'll probably start within the next day.
You can see the pace of inflation / deflation here. It serves as the primary predictor for when the expect the eruptions, which coincide w/ inflation turning into significant deflation and last for several hours on average with significant fountaining.
Monitoring Data for Kīlauea
For more information on how electronic tiltmeters and GPS receivers help monitor the deformation of Kīlauea volcano, see the HVO Deformation page.
View: https://youtu.be/Uecu2seh4b4
Wife and I like the AfarTV feeds, for the discussion along w/ them, though they're otherwise just mirrors of the official USGS feeds.
View: https://youtu.be/iws3rh5vLAQ
124 Replies
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3711 views
Supporting Founder
Since the Reds have there thread we should too!
Last watched Nine inch Nails
Next 3:10 to Yuma
Last watched Nine inch Nails
Next 3:10 to Yuma
5397 Replies
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511784 views
Last of the Dogmen is my favorite of hers.
Pub Member / Supporter
Not sure saving $24/year is worth it unless you're a hardcore Philo user. I'll stick with monthly.
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244 views
Oh boy, I can't wait!
'Rockford Files' Reboot Gets NBC Pilot Order
I grow tired of all the reboots. Most I don't bother with but will depend on the actor chosen.
I grow tired of all the reboots. Most I don't bother with but will depend on the actor chosen.
19 Replies
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764 views
Pub Member / Supporter
0 Replies
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31 views
Pub Member / Supporter
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36 views
I have Dish with Hopper3. I choose to get local channels OTA and had a "guide list" established at my previous home. Having moved a few miles away, I wanted to update the list by appending a couple new stations via a rescan. As many would know, some stations come in with the UHF/VHF antenna aimed in one direction, while others come in better with a different direction.
Unfortunately, when a scan is done (bringing in 25-30 stations for that particular antenna aim), the dialog screen does not present the established guide list; it presents an empty field to the right that the scanned stations may be selected one by one and added to the empty guide. But because of antenna aim, some stations originally saved are missing, and would have to be retrieved with a different antenna aim. But as I explain, if a 2nd scan is done with a different antenna aim, the stations saved from the first scan are lost.
It troubles me that Dish didn't develop software that would allow a user to simply append only 1 or 2 channels to the established list.
Any thought on this? Has anyone experienced this or heard of this from others?
Unfortunately, when a scan is done (bringing in 25-30 stations for that particular antenna aim), the dialog screen does not present the established guide list; it presents an empty field to the right that the scanned stations may be selected one by one and added to the empty guide. But because of antenna aim, some stations originally saved are missing, and would have to be retrieved with a different antenna aim. But as I explain, if a 2nd scan is done with a different antenna aim, the stations saved from the first scan are lost.
It troubles me that Dish didn't develop software that would allow a user to simply append only 1 or 2 channels to the established list.
Any thought on this? Has anyone experienced this or heard of this from others?
15 Replies
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533 views
Linus Tech Tips
Time for another AWESOME video from Linus Tech Tips!
View: https://www.youtube.com/shorts/spXuvLHTIs4
Direct YouTube Link - My F-You To Sam Altman
Linus on Facebook
The LTT Store
View: https://www.youtube.com/shorts/spXuvLHTIs4
Direct YouTube Link - My F-You To Sam Altman
Linus on Facebook
The LTT Store
0 Replies
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28 views