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Fairorth
Last reply · posted in DIRECTV General Forum

New User - Install tomorrow!! Anything special do make sure I do with the installer?

Hello everyone!

first time satellite user, switching from UVerse to a D* and TimeWarner hybrid, using TW for internet. Can't wait! Signed up for the Ultimate package, I have the new advanced receiver plus three more coming.

found this cool place and was wondering when I have the installer out tomorrow (saturday), is there anything special I should make sure he does? Other than the obvious checks that things are working, are there special diagnostic tests I should see that he runs, etc?

wooHoo!!

marc
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harshness
harshness
Make sure all viewers are present when the installer goes over operation of the equipment. Education is an important part of the installation.
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raoul5788
raoul5788
harshness said:
Make sure all viewers are present when the installer goes over operation of the equipment. Education is an important part of the installation.
Click to expand...

And how is that accomplished? Dear, you have to stay home from work tomorrow to learn from the installer how to use the dvr. Sure!
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J
Joe Diamond
raoul5788 said:
And how is that accomplished? Dear, you have to stay home from work tomorrow to learn from the installer how to use the dvr. Sure!
Click to expand...

Chip...........you noticed!........this is almost impossible! Yet weeks or months later some customer or their kid will move the TV channel from 3 to some other spot and the Directv will not be there. Even the call to Directv will not figure out what is wrong and someone will roll a truck & back charge the original tech. I even got a conference about refusing to begin an installation because there were no TVs in the building, the customer was not present, the neighbor.....from the old address..not next door was drunk and the line of sight required a pole and some custom work to get the cable into the building.

Then there is the rare but happens situation where the customer speaks Spanish and the tech speaks English (sort of). Someone has to sign off that the tech showed the customer how to operate the system. The book is in Spanish but...there ya go again.....just not going to happen.

Directv zipps over this but someone has to take off work for this.............and Directv does make a big deal about techs who do not show up on time or call.

Busted!

Joe
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harshness
harshness
raoul5788 said:
And how is that accomplished? Dear, you have to stay home from work tomorrow to learn from the installer how to use the dvr. Sure!
Click to expand...
I made an assumption that any other viewers would not likely be working on a Saturday. It doesn't seem like that much of a stretch.
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raoul5788
raoul5788
harshness said:
I made an assumption that any other viewers would not likely be working on a Saturday. It doesn't seem like that much of a stretch.
Click to expand...

Your logic does. Many people work on Saturdays or are so busy they aren't home for long. I was a letter carrier for 29 years. I worked five out of six and often on the sixth.
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Hutch1814
Hutch1814
harshness said:
I made an assumption that any other viewers would not likely be working on a Saturday. It doesn't seem like that much of a stretch.
Click to expand...

It's the US, we most all work 6 days a week now
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D
dmobin
Man, I should be happy, cause in Southeast Virginia where I am, when the installer hooked me up signal was 98-99 and a few 100s on some of the transponders. When they hooked me up last month it was a crystal clear and cold day. Very dry, no moisture at all. Maybe that was the reason for the great signal.

Also, I love the techs and their ability to climb ladders. I have mine on the roof of my 2 story house, the back yard slopes away from the house, 9ft ceilings too so the corner where the dish is located is 25 feet above the ground when the ladder is the proper distance from the house. I have a 24 ft ladder that doesn't reach. This guy put the ladder right on the corner of the roof (the angle of the ladder looked far too steep as well), the corner was through the rungs!!, he picked up the dish, threw it over his shoulder, had his toolbelt on and another bracket in his other hand. He WALKED up the ladder without HOLDING ON!!! I was very impressed. I had DirecTV from 2003-20010, switched to cable to get a better deal that DTV could give me at the time. DTV wanted me to pay for HD DVR, even after being a customer for 7 years so I called their bluff, got the same price cable for 2 years. When it was installed in 2003 the techs weren't that great. Tried to have me install the dish on a pole in the front yard (at an extra cost, so they said) and really gave me a hard time about putting it on the roof. They didn't tighten the dish well when they aligned it, I know that because 6 weeks after I installed it we had a strong tropical storm blow through and the winds threw the alignment off so I couldn't get local channels, I had the service contract and when I local tech came to realign, he said it was very loose and the install techs didn't do a good job. The guy that installed it last month was great, fast, friendly, walked me through everything, didn't blink an eye when he had to replace the previous dish on the roof. So good I even gave him a tip (even though you really don't have to). Great experience and service I'd say.
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dishcomm
dishcomm
Joe Diamond said:
Chip...........you noticed!........this is almost impossible! Yet weeks or months later some customer or their kid will move the TV channel from 3 to some other spot and the Directv will not be there. Even the call to Directv will not figure out what is wrong and someone will roll a truck & back charge the original tech. I even got a conference about refusing to begin an installation because there were no TVs in the building, the customer was not present, the neighbor.....from the old address..not next door was drunk and the line of sight required a pole and some custom work to get the cable into the building.

Then there is the rare but happens situation where the customer speaks Spanish and the tech speaks English (sort of). Someone has to sign off that the tech showed the customer how to operate the system. The book is in Spanish but...there ya go again.....just not going to happen.

Directv zipps over this but someone has to take off work for this.............and Directv does make a big deal about techs who do not show up on time or call.

Busted!

Joe
Click to expand...
No tv's in the house was an auto reschedule. Yeah, I could have carried around the little tv with me in case the dopey custy didn't realize he needed a freakin tv in the house. But why the hell should I be a provider of the actual television?
Not in the job description. And besides, I had been down that road. Two weeks or whatever later the custy finally hooked up his tv's and cannot figure out how to get the damned thing on the proper channel/input and it's MY FAULT!!!!
No dice.
Custy not able to be home for install? Not going in. Why? I am not taking a charge back because the customer just had to pick a day when they could not be there and then gets pissed off because they are too stupid to figure out how to change the channel or even turn the thing on and it's MY FAULT..No dice.
Custy thinks it's ok to leave 15 year old daughter home alone so I can do install? HA!!!! Forget it.
In all three cases I had customers assure me during pre call they would be present for their appointment.
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dishcomm
dishcomm
raoul5788 said:
Your logic does. Many people work on Saturdays or are so busy they aren't home for long. I was a letter carrier for 29 years. I worked five out of six and often on the sixth.
Click to expand...

Well if they are THAT busy they should think twice about setting appointments with service people. Why is it that some customers are exonerated of any responsibility for the things THEY want done in their home?
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dishcomm
dishcomm
Hutch1814 said:
It's the US, we most all work 6 days a week now
Click to expand...

I disagree with that. Service people and retail, maybe( retail not so much anymore). Those in office and manufacturing/warehousing work the normal 5 day weeks.
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dishcomm
dishcomm
dmobin said:
Man, I should be happy, cause in Southeast Virginia where I am, when the installer hooked me up signal was 98-99 and a few 100s on some of the transponders. When they hooked me up last month it was a crystal clear and cold day. Very dry, no moisture at all. Maybe that was the reason for the great signal.

Also, I love the techs and their ability to climb ladders. I have mine on the roof of my 2 story house, the back yard slopes away from the house, 9ft ceilings too so the corner where the dish is located is 25 feet above the ground when the ladder is the proper distance from the house. I have a 24 ft ladder that doesn't reach. This guy put the ladder right on the corner of the roof (the angle of the ladder looked far too steep as well), the corner was through the rungs!!, he picked up the dish, threw it over his shoulder, had his toolbelt on and another bracket in his other hand. He WALKED up the ladder without HOLDING ON!!! I was very impressed. I had DirecTV from 2003-20010, switched to cable to get a better deal that DTV could give me at the time. DTV wanted me to pay for HD DVR, even after being a customer for 7 years so I called their bluff, got the same price cable for 2 years. When it was installed in 2003 the techs weren't that great. Tried to have me install the dish on a pole in the front yard (at an extra cost, so they said) and really gave me a hard time about putting it on the roof. They didn't tighten the dish well when they aligned it, I know that because 6 weeks after I installed it we had a strong tropical storm blow through and the winds threw the alignment off so I couldn't get local channels, I had the service contract and when I local tech came to realign, he said it was very loose and the install techs didn't do a good job. The guy that installed it last month was great, fast, friendly, walked me through everything, didn't blink an eye when he had to replace the previous dish on the roof. So good I even gave him a tip (even though you really don't have to). Great experience and service I'd say.
Click to expand...
Hooking the corner of the roof is just one way to safely use a ladder. I also carried a ladder stablizer with me. That item is a time/life saver...Did the same thing tho.. Assembled dish, threw it over my shoulder,tool belt strapped on, mast in other had with cordless drill and up I went. Oh, I would tie the coax cable to my tool belt as well. One trip up the ladder.
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dishcomm
dishcomm
dmobin said:
Man, I should be happy, cause in Southeast Virginia where I am, when the installer hooked me up signal was 98-99 and a few 100s on some of the transponders. When they hooked me up last month it was a crystal clear and cold day. Very dry, no moisture at all. Maybe that was the reason for the great signal.

Also, I love the techs and their ability to climb ladders. I have mine on the roof of my 2 story house, the back yard slopes away from the house, 9ft ceilings too so the corner where the dish is located is 25 feet above the ground when the ladder is the proper distance from the house. I have a 24 ft ladder that doesn't reach. This guy put the ladder right on the corner of the roof (the angle of the ladder looked far too steep as well), the corner was through the rungs!!, he picked up the dish, threw it over his shoulder, had his toolbelt on and another bracket in his other hand. He WALKED up the ladder without HOLDING ON!!! I was very impressed. I had DirecTV from 2003-20010, switched to cable to get a better deal that DTV could give me at the time. DTV wanted me to pay for HD DVR, even after being a customer for 7 years so I called their bluff, got the same price cable for 2 years. When it was installed in 2003 the techs weren't that great. Tried to have me install the dish on a pole in the front yard (at an extra cost, so they said) and really gave me a hard time about putting it on the roof. They didn't tighten the dish well when they aligned it, I know that because 6 weeks after I installed it we had a strong tropical storm blow through and the winds threw the alignment off so I couldn't get local channels, I had the service contract and when I local tech came to realign, he said it was very loose and the install techs didn't do a good job. The guy that installed it last month was great, fast, friendly, walked me through everything, didn't blink an eye when he had to replace the previous dish on the roof. So good I even gave him a tip (even though you really don't have to). Great experience and service I'd say.
Click to expand...

Couple other things. They say the max safe angle for a ladder is 75*. So it may look too straight up, but it isn't.
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

Club TWiT: Media Club #3 - Best of Adult Animation: Futurama, Rick and Morty, and Simpsons Classics

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/watch?v=beTFfPz10OI


Direct YouTube Link - Club TWiT: Media Club #3 - Best of Adult Animation: Futurama, Rick and Morty, and Simpsons Classics
TWIT's Website
TWIT Live Feed
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SuperDish_Fan23
SuperDish_Fan23
Last reply · posted in DISH Network Support Forum

Its crazy how the ViP922 is so rare for no reason.

Why are ViP922s So rare? like its crazy how ebay has none, i checked everywhere, also, i got a ViP222k now, which is actually activated!
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dishdude
dishdude
They didn't sell many, they were pricey and not out long. Quickly got replaced by the Hopper.
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T
telstar_1
They were high-end specialty, somewhat buggy and the 612/622/722 just overwhelmed it in popularity.
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HipKat
HipKat
I think they were more of a transitional receiver bridging the VIPs to the Hopper. They were a PITA to install and were buggy. Personally, I thought at the time that they were the best receiver out there. The versatility of the VIP's with the new Hopper GUI and, by far, the coolest-looking front plate and lighting.
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AZ.
AZ.
Well if it is because of reliability that wouldnt shock me.I went through 5 or 6 of them in little over 2 years. I loved the Sling when it worked! Saved lots of money having it in the day. That was probably 15 or 16 years ago?
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teachsac
teachsac
Staff member HERE TO HELP YOU!
Last reply · posted in TV Shows

S.W.A.T. Exiles (Starz)

Hondo is back with a new squad 9/25 only on Starz.


View: https://m.youtube.com/shorts/b0gPzA8KHEQ
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TRG
TRG
Pass,
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K
klang
Never watched the previous shows, so doubtful.
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dfergie
teachsac
teachsac
Started watching yesterday. Not too bad.
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Scott Greczkowski
Scott Greczkowski
Wife likes it.
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Booredatwork.com
· posted in BooredAtWork.COM

Alexa Tablet 12 Pro Unboxing!

Time for another AWESOME video from BoredAtWork!


View: https://www.youtube.com/shorts/apQ9G9Nr9so


Direct YouTube Link - Alexa Tablet 12 Pro Unboxing!
Booredatwork.com Website
Booredatwork on Facebook
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Former member 208119
Former member 208119
Last reply · posted in SiriusXM Satellite Radio

SXM still giving discounts

My year was almost up and we got the new bill for a year of service for $ 360.00 insane sat radio is becoming like cable!!! i logged into my acct and hopped onto chat and told the rep that i wanted to cancel. she understood my concern and went quiet for a few minutes. i figured that she was canceling my service. she comes back and said that she seen that i have been a sub since 07 and then offers me the same package for a year for 120.00 with taxes and fee's!!! i grabbed it. after almost having a stroke :biggrin
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B
Bruno
What i noticed with my last renewal XM is now billing me $4.99 monthly instead of one time yearly payment.
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Jimbo
Jimbo
Bruno said:
What i noticed with my last renewal XM is now billing me $.99 monthly instead of one time yearly payment.
Click to expand...
Did you accidentally get on the wrong plan ?
I still do the once a year plans.
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B
Bruno
Jimbo said:
Did you accidentally get on the wrong plan ?
I still do the once a year plans.
Click to expand...
I have to think maybe more people dont keep track of the monthly XM bill. Every time i renew i put a reminder on my calendar week before its time to renew. My wife told me the other day not to renew her and then i told her you are not going to be able to listen to XM at home. Then she changed her mind...!!
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TRG
TRG
Bruno said:
I have to think maybe more people dont keep track of the monthly XM bill. Every time i renew i put a reminder on my calendar week before its time to renew. My wife told me the other day not to renew her and then i told her you are not going to be able to listen to XM at home. Then she changed her mind...!!
Click to expand...
I get an e-mail every month reminding me that X amount will be charged to my credit card. If I see it go up I get on chat or pick up the phone. But I also remember that my year is up in December.
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B
Bruno
TRG said:
I get an e-mail every month reminding me that X amount will be charged to my credit card. If I see it go up I get on chat or pick up the phone. But I also remember that my year is up in December.
Click to expand...
yea i don't understand WHY, like you I get a notice each month. Mine is also up in December.
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Jimbo
Jimbo
Bruno said:
yea i don't understand WHY, like you I get a notice each month. Mine is also up in December.
Click to expand...
You get an email every month to let you know they are billing you for the next month.
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Foxbat
Foxbat
Mrs. Foxbat reminded me it's that time of the year to do the Cancel Tango💃🏽

The A.I. agent appears to be better than in the past. It got to the acceptable price quicker than previous years, no human operator involved. $5/mo and I still have over $50 in SiriusXM credit from my FordPartner benefits.
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Jimbo
Jimbo
Foxbat said:
Mrs. Foxbat reminded me it's that time of the year to do the Cancel Tango💃🏽

The A.I. agent appears to be better than in the past. It got to the acceptable price quicker than previous years, no human operator involved. $5/mo and I still have over $50 in SiriusXM credit from my FordPartner benefits.
Click to expand...
I forgot you can pay that with Ford Pass points, I won't be due again till Feb, but I'll have to remember to try it ... Not sure what needs to be done, but I do have a substantial amount of points currently.
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Scott Greczkowski
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
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long_time_Dish
long_time_Dish
You Look Like You Love Me - Ella Langley
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dishstaller
dishstaller
See Me Feel Me - The Who
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long_time_Dish
long_time_Dish
Take It Easy On Me - Little River Band
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H
hwkn
TAKE IT As It Comes-The Doors
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ClarkGable
ClarkGable
Take It To The Limit - The Eagles
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jamieh1
jamieh1
Last reply · posted in DIRECTV Programming Forum

Directv curated multi view now live

The new curated multiview is now live.
While on many of the sports channels and non sports channels there is a multi view option button. It will pull up a side bar with many different multi view options.
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IMG_0470.webp IMG_0471.webp IMG_0472.webp
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K
KyL416
It's now expanded to a Build Your Own Multiview, currently available to streaming customers with Geminis and Roku, and coming soon to Android TV, Fire TV, Vizio, LG, Apple TV and Tizen.
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b4pjoe
b4pjoe
KyL416 said:
It's now expanded to a Build Your Own Multiview, currently available to streaming customers with Geminis and Roku, and coming soon to Android TV, Fire TV, Vizio, LG, Apple TV and Tizen.
Click to expand...
But not on the only device they ship out right now which is the Gemini Air.
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TheRatPatrol
TheRatPatrol
KyL416 said:
It's now expanded to a Build Your Own Multiview, currently available to streaming customers with Geminis and Roku, and coming soon to Android TV, Fire TV, Vizio, LG, Apple TV and Tizen.
Click to expand...
How soon will it be available on Apple TV? Thanks
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I WANT MORE
I WANT MORE
b4pjoe said:
But not on the only device they ship out right now which is the Gemini Air.
Click to expand...
It's on my Air's.
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b4pjoe
b4pjoe
I WANT MORE said:
It's on my Air's.
Click to expand...
The post read: "currently available to streaming customers with Geminis and Roku, and coming soon to Android TV, Fire TV, Vizio, LG, Apple TV and Tizen". It didn't mention the Air. I suppose when it said Geminis it meant both but I had no way of knowing that.
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dtv757
dtv757
Hopefully soon for fire stick too
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Peter Parker
Peter Parker
Supporting Founder Lifetime Supporter
Last reply · posted in DISH Network Support Forum

DISH Hopper 3 Software Version 713 Is Out

No idea what improvements might be involved.
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bookworm370
bookworm370
Has anyone noticed an FF stutter with 713? I used to be able to hit FF a few times and skip smoothly. After 713 (maybe 712), when I skip forward, there is a definite stutter for as many times as I have pressed FF.

Can anyone check on this and report back? Recorded programs and then press skip forward a few times to see if it's smooth? Normally, it just jumps to the right place after the skips.
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N
naptime
I'm getting fabulous picture on Ch. 148 4k, but zero audio with H713. This is with a recorded show (Notre Dame game). Anyone else have this? Audio is fine on every other channel.
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R
reubenray
bookworm370 said:
Has anyone noticed an FF stutter with 713? I used to be able to hit FF a few times and skip smoothly. After 713 (maybe 712), when I skip forward, there is a definite stutter for as many times as I have pressed FF.

Can anyone check on this and report back? Recorded programs and then press skip forward a few times to see if it's smooth? Normally, it just jumps to the right place after the skips.
Click to expand...
My wife mentioned that her remote is acting strange this morning. She hit FF and it went to 15x FF.
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Bobby
Bobby
naptime said:
I'm getting fabulous picture on Ch. 148 4k, but zero audio with H713. This is with a recorded show (Notre Dame game). Anyone else have this? Audio is fine on every other channel.
Click to expand...
This has been an ongoing issue. A fix is coming, probably in the next software version.
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dishstaller
dishstaller
reubenray said:
My wife mentioned that her remote is acting strange this morning.
Click to expand...
Had a customer call recently saying their remote was really acting up, some buttons no longer functioned. Told them to reboot the Hopper....problem fixed.
Wife bought me a t-shirt that has "have you tried turning it off and on again?"

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cpdretired
cpdretired
dishstaller said:
Had a customer call recently saying their remote was really acting up, some buttons no longer functioned. Told them to reboot the Hopper....problem fixed.
Wife bought me a t-shirt that has "have you tried turning it off and on again?"

Click to expand...
Works every time. My wife needs one.
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Foxbat
Foxbat
dishstaller said:
Wife bought me a t-shirt that has "have you tried turning it off and on again?"
Click to expand...
Here's the one I need:
1792365258110.webp
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dishstaller
dishstaller
Foxbat said:
Here's the one I need:
Click to expand...
Just ordered one....that's great.
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dfergie
dfergie
Staff member HERE TO HELP YOU!
Last reply · posted in The Chit Chat Club

Gas Price Info With National Gas Temperature Map

Stumbled across this ... http://www.gaspricewatch.com/USGas_ZipSearch.asp
I found no local prices, although it did show stations at my location...
Added these to this post...
USA National Gas Temperature Map
State By State Gasoline Taxes
Gas Buddy

Ethanol Free Stations

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Bobby
Bobby
Regular$5.999​
Premium$6.399​
Diesel$7.999​
at Costco, Rohnert Park.​
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harshness
harshness
I wonder if California is getting into the Winter formula.
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dishstaller
dishstaller
Bobby said:
Regular$5.999​
Premium$6.399​
Click to expand...
Odd that out there, Prem is only 40 cents higher. Here it's a full dollar more.

Last night it was about $4.17 gas, $6,19 diesel.
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harshness
harshness
dishstaller said:
Odd that out there, Prem is only 40 cents higher. Here it's a full dollar more.
Click to expand...
On the West Coast, a 40-cent differential is common. It used to be 30 cents before the prices rose above $3.

A "full dollar more" sounds like it may be boat gas (non-alcoholic), which is a whole different discussion.
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Foxbat
Foxbat
Here in Indiana, the difference between Regular and Premium is usually a dollar, but some charge even more:
1792374072446.webp
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dishstaller
dishstaller
harshness said:
A "full dollar more" sounds like it may be boat gas (non-alcoholic),
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Both non-ethanol and prem run about the same....buck more. When we were up in TN it was a buck more up there as well.
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jokeworm
jokeworm
Last reply · posted in What's Cooking?

What's for dinner ?

Ok, I'm bored .... actually - to be more precise - I'm bored of eating the same rotation of 9 or 10 meals that are currently my "go-to" meals. My wife works the long hours - I work from home as and when i feel like it ... which means i generally do most of the cooking ... and so by default - i also make out the shopping list ...

We cook at home 5 or even 6 nights a week - but we always seem to fall back on the same old tried and tested "quick and easy but tastes ok" meals. Week in week out.

Pot Roast - mash and Peas.
Spaghetti
Chicken Pasta in cheese sauce.
Curry & rice
(these are some of mine)

Now it's not that I'm not adventurous in the kitchen ... I'll try anything once or twice ... but we all do it. Unless your name is Martha Stewart or Rachel Ray .. we all eventually fall back on our 8-10 favorite "meals"

So i thought - if we shared some of our own go-to meals with each other ... we might be able to add a few "new" ones to our own arsenal of meals.

So again - I ask you ...

What's for dinner tonight ?

Please give me something new to add to my rotation ... its our weekly shop tomorrow - so i want to pull together a few idea's and try and eat a meal each day next week that I've never had before .. or at least something that is not on my current "go-to" meal plan.

What meal do you always seem to fall back on in your house ? Maybe its something that I've never tried or not had in a while. I need inspiration !! I've got a blank shopping list in front of me - and nothing sounds good .. HELP !
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TRG
TRG
Beef and vegetable stew with buttermilk biscuits. Water.
It seemed appropriate on an unusually cold and wet evening in New Mexico.
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Bobby
Bobby
Chili Cheesebugers, Tater Tots.
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TRG
TRG
I made shrimp parmesan with spaghetti and a salad.
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S
slow_poke_pete
venison lasagna
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dishstaller
dishstaller
Smoked some salmon on the grill while enjoying some Blue Moon beer. Kinda cool tonight so I fired up the heaters. Here in FL, we fire up heaters once the temps get below 60 :cool As for the salmon, I seared them first, then flipped them off to the side not over the coals and brushed on some lemon pepper marinade followed by some salmon seasoning. Threw some hickory chips on the coals and then closed the vents to about 10% airflow. Yum.
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