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emathis

Last reply May 5, 2013 · posted in DISH Network Support Forum

First problem with PTAT

After months of PTAT working great, this morning none of the PTAT recordings from last night had any Hopper symbols.
Did anybody else have problem last night?

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KKlare

May 3, 2013

Seriously doubt that we get more than the big 4 on AutoHop. Just glad it is now 24 hour and not only PT. It seems to involve some manual work. Now if it were automatic as a DVD recorder I have/had was, then it would be possible on any channel. It must have keyed on something in the stream. Wonder what. (Not totally reliable.)
-Ken

3HaloODST

May 3, 2013

KKlare said:
Seriously doubt that we get more than the big 4 on AutoHop. Just glad it is now 24 hour and not only PT. It seems to involve some manual work. Now if it were automatic as a DVD recorder I have/had was, then it would be possible on any channel. It must have keyed on something in the stream. Wonder what. (Not totally reliable.)
-Ken

Now if only they'd enable AutoHop withPTAT being disabled. I just enable PTAT for the duration of whatever show I'm watching, then disable when I'm done. Never use PTAT.

Sent from my iPad 2 using Forum Runner

thomasjk

May 3, 2013

3HaloODST said:
Now if only they'd enable AutoHop withPTAT being disabled. I just enable PTAT for the duration of whatever show I'm watching, then disable when I'm done. Never use PTAT.

Sent from my iPad 2 using Forum Runner

I've been getting autohop on the Amazing Race every Monday and I have PTAT disabled for Saturday and Sunday. I haven't tired it on any other day.

charlesrshell

May 3, 2013

thomasjk said:
I've been getting autohop on the Amazing Race every Monday and I have PTAT disabled for Saturday and Sunday. I haven't tired it on any other day.

I will run a test tonite on my Hopper that has PTAT completely disabled. I will select several prime time programs to record and see if AutoHop is there in the morning and post back here the results.

charlesrshell

May 4, 2013

charlesrshell said:
I will run a test tonite on my Hopper that has PTAT completely disabled. I will select several prime time programs to record and see if AutoHop is there in the morning and post back here the results.

Results for Hopper test is AutoHop was not there this morning. Tested four timers that were set for four prime time programs last nite on a Hopper with PTAT completely disabled. On two other Hopprs with PTAT enabled all AutoHops are there this morning. If there are any Hopper / Joey cofigurations anyone would like for me to test please let me know. Will be more than happy to try it out if I can.

KKlare

May 5, 2013

It looks like to have AutoHop, you must enable PTAT. Using 2-day retain minimizes PTAT lock-up for EHD transfer.
If you choose 1 day and 1 channel on a day and channel you are not interested in will avoid that lock-up and still have AutoHop. That's what I'm going to do.

-Ken

Took 2 post as SatGuys "went away" and now a 3rd post to say this. -K

charlesrshell

May 5, 2013

KKlare said:
It looks like to have AutoHop, you must enable PTAT. Using 2-day retain minimizes PTAT lock-up for EHD transfer.
If you choose 1 day and 1 channel on a day and channel you are not interested in will avoid that lock-up and still have AutoHop. That's what I'm going to do.

-Ken

Took 2 post as SatGuys "went away" and now a 3rd post to say this. -K

What is this PTAT lock-up issue you are having?

KKlare

May 5, 2013

When you have PTAT used to record a program, that program cannot be transferred to the External Hard Drive until the "retain" time has expired, default 8 days. You can lower it to 2 days. Only if you record it on a non-PTAT day or a non-PTAT channel of the big 4 can you transfer it right away, i.e., after it is recorded. It is "locked-up" until the PTAT save has expired. You may want to set protect on it to avoid it being deleted before you can move it. My Hopper 2000 typically is only 20% full because I move the shows out to EHD right away. I'm recording a lot (26 or so) of current series (almost all over 8.0 on IMDb) but will never get to most. I will decide at the end of season which to watch based of ratings and desires. It does mean you need to use that many timers from the max of 96 in addition to what ever else you want, say on a daily basis. Some may be recording shows out of PT and you may be catching up with other timers. The episode sort sure helps remove the duplicates. I have a 2TB drive dedicated to those shows but even that is not enough. There are 10 to 200 episode each.

-Ken

charlesrshell

May 5, 2013

KKlare said:
When you have PTAT used to record a program, that program cannot be transferred to the External Hard Drive until the "retain" time has expired, default 8 days. You can lower it to 2 days. Only if you record it on a non-PTAT day or a non-PTAT channel of the big 4 can you transfer it right away, i.e., after it is recorded. It is "locked-up" until the PTAT save has expired. You may want to set protect on it to avoid it being deleted before you can move it. My Hopper 2000 typically is only 20% full because I move the shows out to EHD right away. I'm recording a lot (26 or so) of current series (almost all over 8.0 on IMDb) but will never get to most. I will decide at the end of season which to watch based of ratings and desires. It does mean you need to use that many timers from the max of 96 in addition to what ever else you want, say on a daily basis. Some may be recording shows out of PT and you may be catching up with other timers. The episode sort sure helps remove the duplicates. I have a 2TB drive dedicated to those shows but even that is not enough. There are 10 to 200 episode each.

-Ken

OK, got it, understand now. Thanks

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Scott Greczkowski

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I guess even the patience of us laid-back Hoosiers has its limits:

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I guess even the patience of us laid-back Hoosiers has its limits:

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naptime

Sunday at 1:05 AM

I'm getting fabulous picture on Ch. 148 4k, but zero audio with H713. This is with a recorded show (Notre Dame game). Anyone else have this? Audio is fine on every other channel.

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jsmit86

Yesterday at 9:57 AM

naptime said:
I'm getting fabulous picture on Ch. 148 4k, but zero audio with H713. This is with a recorded show (Notre Dame game). Anyone else have this? Audio is fine on every other channel.

It's a known issue.
For a temporary fix, go into the menu, Audio, and turn Dolby Audio "OFF". You will have PCM stereo audio.

I was able to give the tech ops team some data logs so they could diagnose the problem, and they rolled me back to H708 temporarily. It fixed that issue.

They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.

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long_time_Dish

Yesterday at 3:57 PM

jsmit86 said:
They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.

Oh, you mean "soon"? :biggrin

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Almighty1

Yesterday at 4:07 PM

jsmit86 said:
It's a known issue.
For a temporary fix, go into the menu, Audio, and turn Dolby Audio "OFF". You will have PCM stereo audio.

I was able to give the tech ops team some data logs so they could diagnose the problem, and they rolled me back to H708 temporarily. It fixed that issue.

They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.

I guess they will be busy when lots of people start asking for rollbacks to H708 now that you mention that downgrades of software does exist because it will likely fix the OTA Single Tuner and the IR Remote problems in H710-H713.

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Yesterday at 5:53 PM

Almighty1 said:
it will likely fix the OTA Single Tuner

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Yesterday at 10:34 PM

Almighty1 said:
it will likely fix the OTA Single Tuner

Oh....you were serious

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reubenray

Yesterday at 1:30 PM

I have gotten back into watching SG-1 and I have recorded most of the episodes to binge watch. What episodes are about the Antarctic or was this a movie? Also where could I watch the SG-1 movies?

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long_time_Dish

Yesterday at 3:47 PM

reubenray said:
I have gotten back into watching SG-1 and I have recorded most of the episodes to binge watch. What episodes are about the Antarctic or was this a movie? Also where could I watch the SG-1 movies?

Well, there are a couple involving the Antarctic. "Solitudes", S1 E17 (one of my favorites), Then, "Lost City', S7 E21 and E22. Then, in the SGA pilot, "Rising", S1 E1 and E2, it starts out in the Antarctic for about the first 20 minutes or so.

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reubenray

Yesterday at 3:54 PM

long_time_Dish said:
Well, there are a couple involving the Antarctic. "Solitudes", S1 E17 (one of my favorites), Then, "Lost City', S7 E21 and E22. Then, in the SGA pilot, "Rising", S1 E1 and E2, it starts out in the Antarctic for about the first 20 minutes or so.

Which one has O'Neil being Ancients? I am at the end of Season 8 now.

long_time_Dish

Yesterday at 8:36 PM

reubenray said:
Which one has O'Neil being Ancients? I am at the end of Season 8 now.

If I understand your question, O'Neill had the Ancient's knowledge in the "Lost City" two-part episode. That was when Anubis attacked Earth and there was a big battle over Antarctica.

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