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Scherrman

Supporting Founder

Last reply Aug 31, 2013 · posted in DISH Network Support Forum

Existing Customer Re-qualification

Just so all you current customers know, Dish will be re-qualifying customers on August 29th. Some of you that qualify for an upgrade now may not qualify on the 30th. It works the other way too, if you did not qualify for an upgrade recently then you may want to try again on the 30th as you may qualify then.

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lparsons21

Aug 20, 2013

Given that Dish and other cable/sat companies are all losing subscribers, I suspect that the requalification will in general be more in the customer's favor than not.

Scherrman

Aug 30, 2013

Dish re-qualifying customers does not guarantee that they will get the best promotion. Some people might stay the same and some people may no longer qualify.

Have you been a customer for a while or are you still in your first year?

hvarma2008

Aug 30, 2013

I got HBO half price for 6 months, even though I already subscribed to it.

Lt Disher

Aug 30, 2013

Scherrman said:
Dish re-qualifying customers does not guarantee that they will get the best promotion. Some people might stay the same and some people may no longer qualify.

Have you been a customer for a while or are you still in your first year?

I just finished my first year. I have autopay so it is always ontime. The problem is that I only have DishAmerica so probably don't qualify for better promotions. It is fine tho. I love my Hopper 2000, but was hoping for the speedier HWS.

DishSubLA

Aug 31, 2013

lparsons21 said:
Given that Dish and other cable/sat companies are all losing subscribers, I suspect that the requalification will in general be more in the customer's favor than not.

I doubt that. Even DirecTV admitted that their great gains in net sub numbers were at the expense of "quality" customers that had been the tradition at DirecTV. Mike White said they would be TIGHTENING qualifications for new subs and upgrades and working harder to get more "quality" subscribers, like DirecTV used to do. Dish grew tremendously in the past, but that was because they had lower quality subs to get the numbers. Funny because DirecTV did a Dish, and now they are getting back to being DirecTV again.

As for Charles, he has taken his virtual NO growth for some time now as an opportunity to cull his low quality subscribers, as well, and focus on higher quality subs, and focus on getting upgrades in packages and upgrades in equipment for his current subs, and it seems to be working, overall. Both CEO's have said higher quality subs can weather down economies far better and less likely to cancel or even downgrade. They learned this from the recent economic downturn. So, Dish is now doing a DirecTV from the early days.

Uh, uh. Higher credit scores (it's just a point number the CSR's see) for the freebies and cultivating those who have the money not to play the ditch a provider every 2 years game. They have found that trying to keep a low end customer or an lower QUALITY customer costs them MORE money than if those folks just went somewhere else. It isn't all about the number of subscribers. Charlie even said in one conference call a few years ago that certain individuals who are LOW rate payers who call his call center at the cost of a dollar a minute several times a month just to complain about nothing of merit are welcome to leave Dish and go somewhere else because those subscribers cause him to LOSE money (it costs Dish MORE) compared to what that subscriber pays to Dish each month. He LOSES money on those folks, and that aint good business. Those are some of the lower quality subs neither Dish or DirecTV want anymore, or certainly not those who cost more to keep than if they just went away. "If someone stays with us and doesn't cost us money, we will be happy to provide the latest technology (equipment upgrades) at a low cost or no cost, but if you cost us money, we just won't do that," or along those lines as I remember him saying. He's right. It makes no sense to spend money to keep a money LOSING customer.

Tampa8

Aug 31, 2013

My post in another thread;

Tampa8 said:
Many in business have learned sometimes the customers you don't have actually are better than having them.

lparsons21

Aug 31, 2013

DishSubLA said:
I doubt that. Even DirecTV admitted that their great gains in net sub numbers were at the expense of "quality" customers that had been the tradition at DirecTV. Mike White said they would be TIGHTENING qualifications for new subs and upgrades and working harder to get more "quality" subscribers, like DirecTV used to do. Dish grew tremendously in the past, but that was because they had lower quality subs to get the numbers. Funny because DirecTV did a Dish, and now they are getting back to being DirecTV again.

As for Charles, he has taken his virtual NO growth for some time now as an opportunity to cull his low quality subscribers, as well, and focus on higher quality subs, and focus on getting upgrades in packages and upgrades in equipment for his current subs, and it seems to be working, overall. Both CEO's have said higher quality subs can weather down economies far better and less likely to cancel or even downgrade. They learned this from the recent economic downturn. So, Dish is now doing a DirecTV from the early days.

A different read on what is going on. Both D* and E* had net loss of subs this past quarter, that's just a fact. And while I have read numerous articles over the years about how they will 'tighten' the qualifications for new customers, I haven't actually noticed that they are doing it. The losses are caused, I believe, because the cost of pay TV keeps rising in an economy that is seeing wages stagnant or declining. And of course, we have more ways to get quite a bit of the same programs that both provide for less money, oft times free.

But let's talk about the 'switchers'. I'm one, never denied it. I switch when it is financially the correct decision to make for me. And every time I get a plethora of snail and email offers every week wanting me back. With both I take advantage of every discount offer that comes my way though I don't call very often. I keep a pretty high base sub package with a couple of premiums active at minimum, I buy some PPVs on occasion but not real often, and I pay my bill on time every time.

On the one hand I'm an excellent customer because I subscribe at the level I do, on the other hand I switch on average somewhere between 1.5 to a little over 2 years.

There is a high probability that I will stay with Dish much longer this time as the Hopper is so much better than anything I ever had from Direct, and I like the EPIX movie channels as well as Reelz in HD that D* doesn't seem to want to have. But it all requires that my bill stay somewhere around where I think it has a value to me. I don't consider D* or E*'s position on what is a fair cost, only what I consider a fair cost.
?

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meStevo

Lifetime Supporter

Last reply Yesterday at 11:25 PM · posted in The Sports Section

NFL 2026-2027 Season

Schedule drops tomorrow. Mandatory mini camps in June. Hall of Fame game August 6th.

116 Replies · 1826 views

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meStevo

Yesterday at 11:40 AM

Hurts done for the season now

View: https://x.com/RapSheet/status/2112185275862417814

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Foxbat

Yesterday at 6:19 PM

I guess even the patience of us laid-back Hoosiers has its limits:

Colts relieve general manager Chris Ballard of his duties

Colts Owner & CEO Carlie Irsay-Gordon released a statement Monday announcing the news.

www.colts.com

Reactions: Mike0616 and rvvaquero

rvvaquero

Yesterday at 9:00 PM

Foxbat said:
I guess even the patience of us laid-back Hoosiers has its limits:

Colts relieve general manager Chris Ballard of his duties

Colts Owner & CEO Carlie Irsay-Gordon released a statement Monday announcing the news.

www.colts.com

Be nice to see a Cowboy headline like that.

Reactions: Mike0616 and osu1991

Mike0616

Yesterday at 9:35 PM

Foxbat said:
I guess even the patience of us laid-back Hoosiers has its limits:

Colts relieve general manager Chris Ballard of his duties

Colts Owner & CEO Carlie Irsay-Gordon released a statement Monday announcing the news.

www.colts.com

Can we expect to see a new coach if we say "pretty please?"

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Foxbat

Yesterday at 11:25 PM

Jeeez, Week 6, no lead is safe…

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Peter Parker

Supporting Founder Lifetime Supporter

Last reply Yesterday at 10:34 PM · posted in DISH Network Support Forum

DISH Hopper 3 Software Version 713 Is Out

No idea what improvements might be involved.

24 Replies · 1055 views

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naptime

Sunday at 1:05 AM

I'm getting fabulous picture on Ch. 148 4k, but zero audio with H713. This is with a recorded show (Notre Dame game). Anyone else have this? Audio is fine on every other channel.

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jsmit86

Yesterday at 9:57 AM

naptime said:
I'm getting fabulous picture on Ch. 148 4k, but zero audio with H713. This is with a recorded show (Notre Dame game). Anyone else have this? Audio is fine on every other channel.

It's a known issue.
For a temporary fix, go into the menu, Audio, and turn Dolby Audio "OFF". You will have PCM stereo audio.

I was able to give the tech ops team some data logs so they could diagnose the problem, and they rolled me back to H708 temporarily. It fixed that issue.

They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.

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long_time_Dish

Yesterday at 3:57 PM

jsmit86 said:
They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.

Oh, you mean "soon"? :biggrin

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Almighty1

Yesterday at 4:07 PM

jsmit86 said:
It's a known issue.
For a temporary fix, go into the menu, Audio, and turn Dolby Audio "OFF". You will have PCM stereo audio.

I was able to give the tech ops team some data logs so they could diagnose the problem, and they rolled me back to H708 temporarily. It fixed that issue.

They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.

I guess they will be busy when lots of people start asking for rollbacks to H708 now that you mention that downgrades of software does exist because it will likely fix the OTA Single Tuner and the IR Remote problems in H710-H713.

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navychop

Yesterday at 5:53 PM

Almighty1 said:
it will likely fix the OTA Single Tuner

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dishstaller

Yesterday at 10:34 PM

Almighty1 said:
it will likely fix the OTA Single Tuner

Oh....you were serious

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iJustine

Yesterday at 10:22 PM · posted in iJustine

This is iPhone Duo!

Time for another AWESOME video from iJustine!

View: https://www.youtube.com/shorts/P4_TzYKwcNY

Direct YouTube Link - This is iPhone Duo!
The official iJustine Website's Website
Buy her book!

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TWiT Tech Podcast Network

Yesterday at 10:22 PM · posted in TWiT Tech Podcast Network

Generative AI: Revolutionizing Game NPC Dialogue & Behavior? #shorts

Time for another AWESOME video from the TWIT Network!

View: https://www.youtube.com/shorts/-O2iLThF4z8

Direct YouTube Link - Generative AI: Revolutionizing Game NPC Dialogue & Behavior? #shorts
TWIT's Website
TWIT Live Feed

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teachsac

Staff member HERE TO HELP YOU!

Last reply Yesterday at 10:14 PM · posted in TV Shows

S.W.A.T. Exiles (Starz)

Hondo is back with a new squad 9/25 only on Starz.

View: https://m.youtube.com/shorts/b0gPzA8KHEQ

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klang

Aug 1, 2026

Never watched the previous shows, so doubtful.

dfergie

Sep 2, 2026

View: https://youtu.be/wRbxI9muoIw?is=uM9d0DhDKRao_kA3

teachsac

Yesterday at 8:19 AM

Started watching yesterday. Not too bad.

Scott Greczkowski

Yesterday at 8:55 AM

Wife likes it.

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teachsac

Yesterday at 10:14 PM

I like Zyra from La Brea (one with the prosthetic).

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Scott Greczkowski

Staff member HERE TO HELP YOU! Cutting Edge

Last reply Yesterday at 10:11 PM · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne

Get it?

An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....

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Bobby

Yesterday at 11:52 AM

I Saw The Light - Todd Rundgren

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long_time_Dish

Yesterday at 3:29 PM

Little Bit Of Light - Strange Weather

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EatMyVolts

Yesterday at 4:16 PM

A Little Bit of Soap -- The Jarmels

long_time_Dish

Yesterday at 8:29 PM

Give A Little Bit - Supertramp

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dishstaller

Yesterday at 10:11 PM

Little Wing - Jimi Hendrix

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dfergie

Staff member HERE TO HELP YOU!

Last reply Yesterday at 8:36 PM · posted in TV Shows

Stargate SG-1 Discussion

Stargate SG-1 cancelled, Atlantis renewed

Monday - August 21, 2006 | by Darren Sumner

The future of Stargate is in question today, as SCI FI Channel has cancelled the long-running Stargate SG-1, Multichannel News reported today and a GateWorld source has confirmed. The news regrettably follows the airing of the show's milestone two-hundredth episode on Friday.

Stargate Atlantis, meanwhile, has been renewed for a fourth season, with the network hoping to see that the spin-off series can stand alone, according to a source.
Source Gateworld

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reubenray

Yesterday at 1:30 PM

I have gotten back into watching SG-1 and I have recorded most of the episodes to binge watch. What episodes are about the Antarctic or was this a movie? Also where could I watch the SG-1 movies?

osu1991

Yesterday at 2:00 PM

Watch Stargate SG-1 for Free Online | Pluto TV

Stargate SG-1 picks up where the blockbuster film left off as the SG-1 team sets out to explore the mysteries of the Stargate and the worlds beyond it in the pulse-pounding series which became a worldwide phenomenon and a science fiction classic. Stream Stargate SG-1 for free on Pluto TV.

pluto.tv

long_time_Dish

Yesterday at 3:47 PM

reubenray said:
I have gotten back into watching SG-1 and I have recorded most of the episodes to binge watch. What episodes are about the Antarctic or was this a movie? Also where could I watch the SG-1 movies?

Well, there are a couple involving the Antarctic. "Solitudes", S1 E17 (one of my favorites), Then, "Lost City', S7 E21 and E22. Then, in the SGA pilot, "Rising", S1 E1 and E2, it starts out in the Antarctic for about the first 20 minutes or so.

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reubenray

Yesterday at 3:54 PM

long_time_Dish said:
Well, there are a couple involving the Antarctic. "Solitudes", S1 E17 (one of my favorites), Then, "Lost City', S7 E21 and E22. Then, in the SGA pilot, "Rising", S1 E1 and E2, it starts out in the Antarctic for about the first 20 minutes or so.

Which one has O'Neil being Ancients? I am at the end of Season 8 now.

long_time_Dish

Yesterday at 8:36 PM

reubenray said:
Which one has O'Neil being Ancients? I am at the end of Season 8 now.

If I understand your question, O'Neill had the Ancient's knowledge in the "Lost City" two-part episode. That was when Anubis attacked Earth and there was a big battle over Antarctica.

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TWiT Tech Podcast Network

Yesterday at 7:22 PM · posted in TWiT Tech Podcast Network

Defender on Linux: Microsoft’s Big Security Move #shorts

Time for another AWESOME video from the TWIT Network!

View: https://www.youtube.com/shorts/wVdnjWsw2Uk

Direct YouTube Link - Defender on Linux: Microsoft's Big Security Move #shorts
TWIT's Website
TWIT Live Feed

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Ramy

Supporting Founder

Last reply Yesterday at 6:22 PM · posted in The Sports Section

2026-27 NCAA College Football

Really excited for this season with Kentucky having a new coach and some really exciting recruits. Probably won't last long, but here's hoping this season is great.

152 Replies · 1932 views

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Foxbat

Sunday at 6:34 PM

Best fan sign I saw during the ND-BYU game: "Bear ate your Lucky Charms!" (Bear being the Cougars' QB). I was going to suggest, "Have you or your team been involved in a Carr crash?"

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osu1991

Yesterday at 10:03 AM

View: https://youtu.be/mUq0cZaflyc?si=odZ2TTCweQXCWNBR

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Mike0616

Yesterday at 11:08 AM

osu1991 said:
View: https://youtu.be/mUq0cZaflyc?si=odZ2TTCweQXCWNBR

They get cruel sometimes, very very cruel.

. Hated to see my dawgs go down but I still say being ranked #1 is a hex on you!

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Jimbo

Yesterday at 2:11 PM

Mike0616 said:
They get cruel sometimes, very very cruel.. Hated to see my dawgs go down but I still say being ranked #1 is a hex on you!

Yup, I agree, I'd rather be 2 or 3 till the last few weeks.

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osu1991

Yesterday at 6:22 PM

View: https://youtu.be/F6KonG-9Gz0?is=NqOTlbotkS--p4aj

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TWiT Tech Podcast Network

Yesterday at 5:12 PM · posted in TWiT Tech Podcast Network

RTX Spark: NVIDIA's AI PC Powerhouse Details! #shorts

Time for another AWESOME video from the TWIT Network!

View: https://www.youtube.com/shorts/PSGt6dUXdnI

Direct YouTube Link - RTX Spark: NVIDIA's AI PC Powerhouse Details! #shorts
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TWIT Live Feed

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Existing Customer Re-qualification

NFL 2026-2027 Season

Colts relieve general manager Chris Ballard of his duties

Colts relieve general manager Chris Ballard of his duties

Colts relieve general manager Chris Ballard of his duties

DISH Hopper 3 Software Version 713 Is Out

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Generative AI: Revolutionizing Game NPC Dialogue & Behavior? #shorts

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Watch Stargate SG-1 for Free Online | Pluto TV

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