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Digital Dude said:

This is the second time this has happened in just over a month. I sub to NHL Center Ice and live 2200 miles from my favorite team as you can tell from my avatar.

Earlier this week I did a search for Sharks hockey SJS feed like I do every week and set my 722 to autotune to the Sharks feed.

I've met and/or talked to the broadcast team several times over the years and REALLY enjoy their broadcasts. I left DirecTV for Dish years ago because Dish showed home and away feeds for games and DirecTV didn't at that time.

Today I checked the scheduled events and the autotune for the Sharks game that was listed on channel 887 (SJS) just said "NHL CENTER ICE" instead of "Ducks at Sharks (SJS)".

I called Dish and the rep "Keisha" stated the feed was blacked out. I called her BS as the SJ feed is listed on DirecTV's website!

Keisha reiterated that the feed was blacked out, I said "Really, for a game 2200 miles away that is being broadcast on DirecTV and Cable systems Nationwide?"

I also emailed Comcast Sports Net Bay Area about Dish dropping the Sharks feed, a home game no less, less than 24 hours before faceoff. This is the reply from CSNBA
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Dear Brian,

Thank you for your inquiry regarding tonight's Sharks game. I'm not as familiar with the blackout requirements for Center Ice so I'll look into it (though I probably won't get very far until Monday when people are back in the office). As far as I know, we only blackout on our network channel and don't blackout Center Ice. I'll check with both Center Ice and Dish Network, but as far as I know (especially if DirecTV has our broadcast up), I'd think you should be able to get it on Dish Center Ice as well. But again, I'm not totally sure and I'll check. And, of course, Go Sharks!

Best Regards,
Ben

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So WHY is the default response of Dish CSR's "It's blacked out" when they don't know their rear end from a hole in the ground and, when provided proof they still LIE rather than man up and tell the real reason? It's not like they don't have the bandwidth at 10:30 PM eastern when the vast majority of Sports HD feeds on RSNs etc have been shut down.

We suffered thru 7 weeks of losing our NBC affiliate without calling to complain ask for a discount etc yet I get lied to every time Dish pulls a fast one on Center Ice?



Is anyone else getting bald faced lies when they call in?

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SomeDishGuy said:

And if you say "They should ask their boss", well, their boss has the same tool.

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Hall said:

They (the customer) should also check their priorities if they think making that big of a deal out of a game is so important.

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