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R
Last reply · posted in DISH Network Support Forum
This is what I hate about dish customer service representative, they never listen to you. Why is starz hd blackout?

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Katherine (ID: EH9): Hi, my name is Katherine (ID: EH9). How may I help you?
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me: Why is starz hd programming blackout
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Katherine (ID: EH9): I'm sorry to hear that you're having a technical issue. I will be happy to resolve that for you. Please give me a moment to bring up your account.
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Katherine (ID: EH9): Can you please describe exactly what is on the television screen now? If there is an on screen message, please include the 3 digit number found in the top right corner.
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me: on channel 350, when i go to starz hd its not programming is not available in my area
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Katherine (ID: EH9): Thank you. Please hold.
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me: It has the blackout symbol, when i select info
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Katherine (ID: EH9): Okay. Is there a 3 digit number on the upper right corner of the message that the programming is not available?
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me: 744
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Katherine (ID: EH9): How long have you been experiencing this problem?
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me: I really dont know
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Katherine (ID: EH9): Okay.
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me: is it because I live in hawaii?
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Katherine (ID: EH9): Are you watching a game on that channel?
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me: I know certain hd channels are available
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me: do you really work for dish or what
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Katherine (ID: EH9): This occurs when broadcasters, sporting leagues, and in some cases, local and state governments determine when and where blackouts are going to be used. Blackouts are never determined by DISH Network.
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me: i said channel 350
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me: thats a movie channel
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Katherine (ID: EH9): But if you are getting a 744 error message, that means that the channel was blacked out by the broadcasters or the channel owners.
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Katherine (ID: EH9): What I am going to do is fill out a Technical Problem report for your issue. Unfortunately, setting up a replacement or a technician visit to your home will not correct the issue. The report I am going to fill out will be forwarded directly to our engineering department so they can research the issue and correct it going forward, which most likely will take place through software update to your receiver. These updates happen automatically so there is nothing more you need to do other than keep your receiver plugged in as normal. I apologize for any inconvenience this has caused you.
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me: no problem, thank you
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Katherine (ID: EH9): You're welcome. Thank you for your patience.
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Katherine (ID: EH9): We also offer various DISH Perks an exclusive program that provides DISH customers a lot of extras at no additional cost. You can visit
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http://www.mydish.com/perks to see a lineup of the latest freebies. Many perks are available for your benefit.
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Katherine (ID: EH9): What else can I help you with today?

Offer me perks and all that, wow. Before you do that listen to your customers, I already have the american everything pak.
5 Replies · 1815 views
sethwell
Ask for a "hit" to be sent to your receiver.
R
Found the channel, its on 5561. Not all of HD channels are on the same number as on the mainland. Guess the representative wasn't trained well, or they should have gone to program guide for Hawaii.
sethwell
Found the channel, its on 5561. Not all of HD channels are on the same number as on the mainland. Guess the representative wasn't trained well, or they should have gone to program guide for Hawaii.

Glad you found it. Sometimes you have to play chat roulette with the CSRs, phone or chat.

If a DIRT member is online then they are the best at helping. You can find them listed in red at the bottom of the main forum page or look for them in the online users of one of the forums apps, they will be listed as USERNAME@DISH.
O
Glad you found it. Sometimes you have to play chat roulette with the CSRs, phone or chat.

If a DIRT member is online then they are the best at helping. You can find them listed in red at the bottom of the main forum page or look for them in the online users of one of the forums apps, they will be listed as USERNAME@DISH.

I agree, i make a upgrade receiver for a HD DVR. the easy way was by phone, while by chat was not easy, tell me that is only with a America top package, I have Welcome Pack.
ohioankev
I agree, i make a upgrade receiver for a HD DVR. the easy way was by phone, while by chat was not easy, tell me that is only with a America top package, I have Welcome Pack.

At one point if you couldn't for some reason get a hold of DIRT chat was the next best thing but apparently it has gone downhill within the last year. I had this same problem happen to my locals when I was having problems with the duo node/cold weather issue. When I would try to view my locals it would tell me that I was no authorized to view them, or not in my DMA (paraphrasing) anyways once I figured out the problem was with my signal, I just figured the system for some reason was giving me the wrong error message.
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68539 Replies · 2673716 views
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long_time_Dish
Give A Little Bit - Supertramp
dishstaller
Little Wing - Jimi Hendrix
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long_time_Dish
With A Little Luck - Wings
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H
LITTLE Willy-Sweet
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ClarkGable
Little Deuce Coupe - The Beach Boys
meStevo
Lifetime Supporter
Last reply · posted in The Sports Section
Schedule drops tomorrow. Mandatory mini camps in June. Hall of Fame game August 6th.
116 Replies · 1841 views
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Foxbat
I guess even the patience of us laid-back Hoosiers has its limits:
rvvaquero
I guess even the patience of us laid-back Hoosiers has its limits:
Be nice to see a Cowboy headline like that.
M
I guess even the patience of us laid-back Hoosiers has its limits:

Can we expect to see a new coach if we say "pretty please?"
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Foxbat
Jeeez, Week 6, no lead is safe…
Peter Parker
Supporting Founder Lifetime Supporter
Last reply · posted in DISH Network Support Forum
No idea what improvements might be involved.
24 Replies · 1091 views
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N
I'm getting fabulous picture on Ch. 148 4k, but zero audio with H713. This is with a recorded show (Notre Dame game). Anyone else have this? Audio is fine on every other channel.
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jsmit86
I'm getting fabulous picture on Ch. 148 4k, but zero audio with H713. This is with a recorded show (Notre Dame game). Anyone else have this? Audio is fine on every other channel.
It's a known issue.
For a temporary fix, go into the menu, Audio, and turn Dolby Audio "OFF". You will have PCM stereo audio.

I was able to give the tech ops team some data logs so they could diagnose the problem, and they rolled me back to H708 temporarily. It fixed that issue.

They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.
long_time_Dish
They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.
Oh, you mean "soon"? :biggrin
Almighty1
It's a known issue.
For a temporary fix, go into the menu, Audio, and turn Dolby Audio "OFF". You will have PCM stereo audio.

I was able to give the tech ops team some data logs so they could diagnose the problem, and they rolled me back to H708 temporarily. It fixed that issue.

They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.
I guess they will be busy when lots of people start asking for rollbacks to H708 now that you mention that downgrades of software does exist because it will likely fix the OTA Single Tuner and the IR Remote problems in H710-H713.
navychop
it will likely fix the OTA Single Tuner

:popcorn
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dishstaller
it will likely fix the OTA Single Tuner
🤣

Oh....you were serious
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teachsac
Staff member HERE TO HELP YOU!
Last reply · posted in TV Shows
Hondo is back with a new squad 9/25 only on Starz.


View: https://m.youtube.com/shorts/b0gPzA8KHEQ
7 Replies · 115 views
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K
Never watched the previous shows, so doubtful.
teachsac
Started watching yesterday. Not too bad.
Scott Greczkowski
Wife likes it.
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teachsac
I like Zyra from La Brea (one with the prosthetic).
dfergie
Staff member HERE TO HELP YOU!
Last reply · posted in TV Shows
Stargate SG-1 cancelled, Atlantis renewed
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Monday - August 21, 2006 | by Darren Sumner
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The future of Stargate is in question today, as SCI FI Channel has cancelled the long-running Stargate SG-1, Multichannel News reported today and a GateWorld source has confirmed. The news regrettably follows the airing of the show's milestone two-hundredth episode on Friday.

Stargate Atlantis, meanwhile, has been renewed for a fourth season, with the network hoping to see that the spin-off series can stand alone, according to a source.
Source Gateworld
2033 Replies · 184159 views
R
I have gotten back into watching SG-1 and I have recorded most of the episodes to binge watch. What episodes are about the Antarctic or was this a movie? Also where could I watch the SG-1 movies?
osu1991
long_time_Dish
I have gotten back into watching SG-1 and I have recorded most of the episodes to binge watch. What episodes are about the Antarctic or was this a movie? Also where could I watch the SG-1 movies?
Well, there are a couple involving the Antarctic. "Solitudes", S1 E17 (one of my favorites), Then, "Lost City', S7 E21 and E22. Then, in the SGA pilot, "Rising", S1 E1 and E2, it starts out in the Antarctic for about the first 20 minutes or so.
R
Well, there are a couple involving the Antarctic. "Solitudes", S1 E17 (one of my favorites), Then, "Lost City', S7 E21 and E22. Then, in the SGA pilot, "Rising", S1 E1 and E2, it starts out in the Antarctic for about the first 20 minutes or so.
Which one has O'Neil being Ancients? I am at the end of Season 8 now.
long_time_Dish
Which one has O'Neil being Ancients? I am at the end of Season 8 now.
If I understand your question, O'Neill had the Ancient's knowledge in the "Lost City" two-part episode. That was when Anubis attacked Earth and there was a big battle over Antarctica.
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Ramy
Supporting Founder
Last reply · posted in The Sports Section
Really excited for this season with Kentucky having a new coach and some really exciting recruits. Probably won't last long, but here's hoping this season is great.
152 Replies · 1943 views
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Foxbat
Best fan sign I saw during the ND-BYU game: "Bear ate your Lucky Charms!" (Bear being the Cougars' QB). I was going to suggest, "Have you or your team been involved in a Carr crash?"
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M


They get cruel sometimes, very very cruel.😈. Hated to see my dawgs go down but I still say being ranked #1 is a hex on you!
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Jimbo
They get cruel sometimes, very very cruel.😈. Hated to see my dawgs go down but I still say being ranked #1 is a hex on you!
Yup, I agree, I'd rather be 2 or 3 till the last few weeks.
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