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Hello
I have received an odd phone call about 20 minutes ago. I was having a direct tv install tech coming out this afternoon to fix an issue I am having with my wired deca dropping the connection at about 45 minute intervals ever since I had a software update on my genie two days ago. I have the hr-54 and the c61k installed at my house. I received a call from there tech dispatch center asking if could change my install appointment to the 8-11 amtime slot instead of my 12-5 time slot, when I asked why they informed that they are starting to install RB Lnb in my area and that not all techs are trained for the install for the LNB and the tech that could install it had an open time slot in the morning so I changed to the morning time slot, correct me I am wrong. however, I was under the impression that the RB LNB where not out in the wild yet or not being installed, unless that has changed in the past three weeks. Will the Reverse LNB Require new wiring or will existing direct tv spec wiring work? And will there be a new dish install? Or will my current dish that is installed work. Has Anyone got there Reverse lnbs or bee called by customer care to have them come out install it?
For the AM-21 has anyone got it to work on the HR-54 as I have found several on amazon that are new and appear to be from reputable dealers on amazon so if I buy one does direct tv support it and do they offer replacement or weren't swap out etc. and is the am-21 supported on the HR_54 genie system
Why did the Genie go go away? If I order it online would I be able to get support for it, it through direct tv if I were to again order it off amazon and would it work on the genie HR-54 system?
I have received an odd phone call about 20 minutes ago. I was having a direct tv install tech coming out this afternoon to fix an issue I am having with my wired deca dropping the connection at about 45 minute intervals ever since I had a software update on my genie two days ago. I have the hr-54 and the c61k installed at my house. I received a call from there tech dispatch center asking if could change my install appointment to the 8-11 amtime slot instead of my 12-5 time slot, when I asked why they informed that they are starting to install RB Lnb in my area and that not all techs are trained for the install for the LNB and the tech that could install it had an open time slot in the morning so I changed to the morning time slot, correct me I am wrong. however, I was under the impression that the RB LNB where not out in the wild yet or not being installed, unless that has changed in the past three weeks. Will the Reverse LNB Require new wiring or will existing direct tv spec wiring work? And will there be a new dish install? Or will my current dish that is installed work. Has Anyone got there Reverse lnbs or bee called by customer care to have them come out install it?
For the AM-21 has anyone got it to work on the HR-54 as I have found several on amazon that are new and appear to be from reputable dealers on amazon so if I buy one does direct tv support it and do they offer replacement or weren't swap out etc. and is the am-21 supported on the HR_54 genie system
Why did the Genie go go away? If I order it online would I be able to get support for it, it through direct tv if I were to again order it off amazon and would it work on the genie HR-54 system?
5 Replies
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1710 views
M
A few things I've gleaned from SolidSignal's forums as well as a recent chat with a DirecTV CSR:
- The HR54 will require a total of 7 tuners instead of 5, because the Reverse LNB lines require 2 of those tuners. It's likely you'll have to have a SWiM-16 device as well, and the HR54 will have to be dedicated to one partition (I'm sure there's a better technical term than that) of it, and any other DVRs/receivers will need to attach to the device's other side
- Reporting says that the Reverse LNBs aren't necessarily required at this point, but perhaps DirecTV is going forward and moving ahead with getting the new LNB situation out faster than originally anticipated; don't know.
- Regarding GenieGo, I've been informed that a newer Genie (or substantially similar) receiver will incorporate the tech within it, as well as (what's already been reported around here) 21 tuners. Not that you'll be using literally every tuner, but that 4K is going to require those channels as bandwidth for live broadcasting of 4K content.
At the end of the day, reporting around here seems to indicate that to have full 4K functionality at your premises, you'll need the changed-out portion of the dish that includes Reverse LNB and you'll have to have an HR54 for the additional 2 tuners that 4K requires (and that you won't technically be using on the front end).
I'm sure others will chime in as they see fit
EDIT: Please see this link: #20
- The HR54 will require a total of 7 tuners instead of 5, because the Reverse LNB lines require 2 of those tuners. It's likely you'll have to have a SWiM-16 device as well, and the HR54 will have to be dedicated to one partition (I'm sure there's a better technical term than that) of it, and any other DVRs/receivers will need to attach to the device's other side
- Reporting says that the Reverse LNBs aren't necessarily required at this point, but perhaps DirecTV is going forward and moving ahead with getting the new LNB situation out faster than originally anticipated; don't know.
- Regarding GenieGo, I've been informed that a newer Genie (or substantially similar) receiver will incorporate the tech within it, as well as (what's already been reported around here) 21 tuners. Not that you'll be using literally every tuner, but that 4K is going to require those channels as bandwidth for live broadcasting of 4K content.
At the end of the day, reporting around here seems to indicate that to have full 4K functionality at your premises, you'll need the changed-out portion of the dish that includes Reverse LNB and you'll have to have an HR54 for the additional 2 tuners that 4K requires (and that you won't technically be using on the front end).
I'm sure others will chime in as they see fit
EDIT: Please see this link: #20
For quite a while now, people with a VIP211k have been losing their recordings on their activated external HDDs... even when there's nothing physically wrong with HDD. I believe this is an intentional and underhanded tactic that Dish is pulling in an attempt to force users away from the VIP211k.
They are obviously regretting that they ever let users have a "non-dvr" dvr in the first place. You would think they would be happy charging you a $40 one time fee... and then be happy letting the customer be the one responsible for HDD failures.
Dish clearly hates the 211k bitter-clingers. This recording deletion problem is intentional (IMO), and I think it is just one more tool that they are using. Hopper and a 2-year agreement... that's what they want you to have. Think about that... a 2-year agreement... with a company $30 Billion in debt (that's with a B). What happens when all that debt causes them to drop the channel that may have been your whole reason for having Dish in the first place? Guess who's stuck with a service that no longer suits their needs... for the remainder of the 2-year agreement.
On top of that, they don't want you to install it yourself. I purchased and installed all my equipment myself. That used to be common. Now, they lie to me and tell me that my dish must be updated to use a Hopper. Funny thing is... they don't even know what dish I have because they didn't install it, and I didn't tell them. If you ask what type of dish/LNBs the hopper needs... good luck getting an answer. All they know is that whatever you have needs to be upgraded by an installer.
It is quite apparent to me that they care much more about staying in their box, than they do working with the customer. That's too bad, because it hasn't always been that way. It's like they are totally unaware of the current business environment that they are trying to compete in.
I have been a customer since 2010. I will be cancelling my service before the next period. Yeah, I know, my $1,200 a year won't make a difference to them. It just seems like they have forgotten who needs who, especially when you consider the competition in today's streaming world. But hey, they will have succeed in forcing me off the 211k.
They are obviously regretting that they ever let users have a "non-dvr" dvr in the first place. You would think they would be happy charging you a $40 one time fee... and then be happy letting the customer be the one responsible for HDD failures.
Dish clearly hates the 211k bitter-clingers. This recording deletion problem is intentional (IMO), and I think it is just one more tool that they are using. Hopper and a 2-year agreement... that's what they want you to have. Think about that... a 2-year agreement... with a company $30 Billion in debt (that's with a B). What happens when all that debt causes them to drop the channel that may have been your whole reason for having Dish in the first place? Guess who's stuck with a service that no longer suits their needs... for the remainder of the 2-year agreement.
On top of that, they don't want you to install it yourself. I purchased and installed all my equipment myself. That used to be common. Now, they lie to me and tell me that my dish must be updated to use a Hopper. Funny thing is... they don't even know what dish I have because they didn't install it, and I didn't tell them. If you ask what type of dish/LNBs the hopper needs... good luck getting an answer. All they know is that whatever you have needs to be upgraded by an installer.
It is quite apparent to me that they care much more about staying in their box, than they do working with the customer. That's too bad, because it hasn't always been that way. It's like they are totally unaware of the current business environment that they are trying to compete in.
I have been a customer since 2010. I will be cancelling my service before the next period. Yeah, I know, my $1,200 a year won't make a difference to them. It just seems like they have forgotten who needs who, especially when you consider the competition in today's streaming world. But hey, they will have succeed in forcing me off the 211k.
166 Replies
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7402 views
I thought I would come here and find lots of complaints about the update to the dish anywhere mobile app, but am not seeing any. It used to look just like the desktop webpage. Now you can no longer filter by sports channels or movie channels. Plus that they made it look like a big button telephone and you see fewer channels in the screen which requires more scrolling. Yes I realize you can look at sports then select which sport you want to look at, I just liked being able to see all sporting events in the guide with all other channels being filtered out. Am I alone in the wilderness on this?
7 Replies
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112 views
Supporting Founder
Pub Member / Supporter
Lifetime Supporter
Apple has finally released their Apple TV 4K with built-in Siri and a microphone so it can respond to your queries even if you don't have the remote. It also increases in price, to $299. I had been planning on updating my current Apple TV 4K streamers, but that's $600 for the two of them, and that's a pass at this point.
At $299, it had better come with 256 GB of Storage, Gigabit (or better) Ethernet, the latest HDMI tech and standards, and one year of free Apple One. But it probably won't…
At $299, it had better come with 256 GB of Storage, Gigabit (or better) Ethernet, the latest HDMI tech and standards, and one year of free Apple One. But it probably won't…
Apple TV 4K
Apple TV 4K. New Siri AI and hands-free control. Stunning picture and immersive HomePod surround sound. Works with your Apple and smart home devices.
www.apple.com
20 Replies
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268 views
S
. apple's been making money off of software and not hardware for a while
they all do that anyways.. ever notice your cell phone slows down when you come up for an upgrade..
. apple's been making money off of software and not hardware for a while
You should have looked in the APP STORE instead.
Supporting Founder
Several Dish offers showed up today in my account. Once you choose one the rest are removed. Offers were Showtime, Starz, AMC and others.
35 Replies
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1662 views
Not for me, mines has no mention of how long aka the offer period and the Terms and conditions the $0.00 is good for. All I see is one can lose $5.00 if you decide to remove it before day 31 after you add it to the account.
You have a different offer that is free for a shorter timeframe which is different than the one that I and bnewt saw without defining the promotion period as I sent the question to DISH Care via Facebook Messenger and this is the response I got back 20 minutes ago.
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/watch?v=Y4Edq2eavsQ
Direct YouTube Link - This Week in Space 232
TWIT's Website
TWIT Live Feed
View: https://www.youtube.com/watch?v=Y4Edq2eavsQ
Direct YouTube Link - This Week in Space 232
TWIT's Website
TWIT Live Feed
0 Replies
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13 views
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/shorts/oRVxjGm0qtE
Direct YouTube Link - Tim Cook, Elton John & King Charles: A Royal Tech Event
TWIT's Website
TWIT Live Feed
View: https://www.youtube.com/shorts/oRVxjGm0qtE
Direct YouTube Link - Tim Cook, Elton John & King Charles: A Royal Tech Event
TWIT's Website
TWIT Live Feed
0 Replies
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10 views
TFLEV
Time for another AWESOME video from TFL Electric Vehicles!
View: https://www.youtube.com/watch?v=MyF_RH1m0mc
Direct YouTube Link - Watch the New Tesla Roadster Jump, Fly and Barrel-Roll in Mid-Air!
View: https://www.youtube.com/watch?v=MyF_RH1m0mc
Direct YouTube Link - Watch the New Tesla Roadster Jump, Fly and Barrel-Roll in Mid-Air!
0 Replies
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16 views
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/shorts/0k5iT-OlpdE
Direct YouTube Link - The Apple HomeView
TWIT's Website
TWIT Live Feed
View: https://www.youtube.com/shorts/0k5iT-OlpdE
Direct YouTube Link - The Apple HomeView
TWIT's Website
TWIT Live Feed
0 Replies
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9 views
Pub Member / Supporter
2 Replies
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65 views
But.....if you like Tulsa King....looks like you would probably like this as well. I don't mind spin-offs as long as they don't involve a sassy niece who moves from the big cityAnother Tulsa King spin off.
Anyone else watch this show? Any guesses as to what was in the box Gibbs gave to Abby that was on her desk? It look liked it was glowing.
I also heard that someone was leaving the show at the end of this season. Any guesses as to who thats going to be?
I also heard that someone was leaving the show at the end of this season. Any guesses as to who thats going to be?
2132 Replies
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214696 views
Tony as the director.
Would you rather have LaRoche ???Tony as the director.
No. Bring in someone new.
Tony is not serious enough for me. Parker is too close to the team and Tim is too young to take over IMO.
I don't think Tim and Tony are that far apart in Age ...No. Bring in someone new.
Remember what Tony said to Tim when they first got back together ...
Tony said: I am the New Tony, Tim .... (something to that effect)
Tony has changed, he's been running his Security Business ... I'm sure he has grown up.
Give it time ... your judging the New Tony from the old Tony.
It sounds like Tim won't be around the Team much longer either.