Just received this e-mail today from AT&T which states that if you cancel any service during your billing period, you still must pay for the service until the end of the billing period. In other words, no more rebates. This may result in even more customers canceling.
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Please read this if you receive DIRECTV and/or AT&T Fixed Wireless service(s). We want to remind you that you're billed in advance for recurring service(s) and/or programming charges and applicable fees based on the terms of your current service agreement(s) with us. Starting January 14, 2019, subject to applicable laws, we're updating your agreement(s) to include your recurring service(s)/programming charges and fees won't be prorated if you cancel the above service(s) on any day other than the last day of your billing cycle. Your service(s) will continue until the end of your billing cycle but you won't get a refund (prorated credits) for any remaining days left in your billing cycle. For products not listed above, refer to their terms of service for more information.
Questions about this change? Go to
att.com/ProrationPolicy for more information and to see the revised section of your service agreement(s).
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