AT&T projects continued loss of subscribers

Discussion in 'DIRECTV Support Forum' started by nelson61, Nov 29, 2018.

  1. nelson61

    nelson61 Topic Starter SatelliteGuys Pro
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    Reuters. Today::

    " The company said it expects a decline in video subscribers in 2019 consistent with the pace of decrease in the third quarter of 2018.

    AT&T lost more satellite TV customers than Wall Street expected in the third quarter, shedding a net 359,000 subscribers, as viewers move to services like Netflix and Hulu."


    Looks like another million drop next year.


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  2. Richfunb

    Richfunb SatelliteGuys Family

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    Just received this e-mail today from AT&T which states that if you cancel any service during your billing period, you still must pay for the service until the end of the billing period. In other words, no more rebates. This may result in even more customers canceling.

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    Please read this if you receive DIRECTV and/or AT&T Fixed Wireless service(s). We want to remind you that you’re billed in advance for recurring service(s) and/or programming charges and applicable fees based on the terms of your current service agreement(s) with us. Starting January 14, 2019, subject to applicable laws, we’re updating your agreement(s) to include your recurring service(s)/programming charges and fees won’t be prorated if you cancel the above service(s) on any day other than the last day of your billing cycle. Your service(s) will continue until the end of your billing cycle but you won’t get a refund (prorated credits) for any remaining days left in your billing cycle. For products not listed above, refer to their terms of service for more information.

    Questions about this change? Go to att.com/ProrationPolicy for more information and to see the revised section of your service agreement(s).
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  3. Claude Greiner

    Claude Greiner SatelliteGuys Master
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    Wow.

    I’m really surprised DISH didn’t think of this first!
     
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  4. Jimbo

    Jimbo SatelliteGuys Master
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    Sooo ...
    Does it say anywhere, how to find your date that ends the month ?
     
  5. raoul5788

    raoul5788 Studebaker driver
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    Check your bill.
     
  6. Juan

    Juan Supporting Founder
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    Dish makes you pay for shipping

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  7. bobtet

    bobtet SatelliteGuys Family
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    I HAVE NOT PAID for any shipping with Dish.............sent back a joey3 , and this week sent a Hopper2 and a super joey, and 2 other joey's.............did NOT pay any shipping!

    maybe you are wrong. just sayin.
     
  8. Juan

    Juan Supporting Founder
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    You never cancelled service

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  9. nelson61

    nelson61 Topic Starter SatelliteGuys Pro
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    This is what happens when mega companies are allowed to buy up the competition

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  10. bobtet

    bobtet SatelliteGuys Family
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    Yes i have cancelled service before! Did pay a ETF but don"t remember paying any shipping, however it was more than 10 years ago.
     
  11. CSM

    CSM SatelliteGuys Pro

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    Could that be replacing the early termination fee or is that in addition to the early termination fee?
     
  12. raoul5788

    raoul5788 Studebaker driver
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    In addition.
     
  13. TxDTV

    TxDTV Well-Known SatelliteGuys Member

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    My 2 year contract ends in February, not sure what to do yet, only reason I am with DIRECTV is ATT SportsNet Southwest for Astro’s games. I’m only paying like $16 right now with Ultimate all access package


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  14. TheRatPatrol

    TheRatPatrol SatelliteGuys Pro

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    Well maybe if they lowered their prices, get rid of the junk fees, and offered more skinny bundles they’d keep more of those satellite customers around.

    I’d like to see an all sports and news package. Give me locals, news and sports channels at a lower rate and I’d be happy. There’s so many junk filler channels they have that I never watch.
     
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  15. Juan

    Juan Supporting Founder
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    I dont think they want the sattellite customers

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  16. Jimbo

    Jimbo SatelliteGuys Master
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    Stick around, the Astros are gonna be good for quite awhile.
     
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  17. CSM

    CSM SatelliteGuys Pro

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    I wonder if they will want to upgrade everyone to FTTH then just use 5g for mobile and business? Or will they eventually want to have everyone on 5g?
     
  18. TxDTV

    TxDTV Well-Known SatelliteGuys Member

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    Pretty sure I will, if I can get a good deal, $17 ain’t bad, lol


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  19. Claude Greiner

    Claude Greiner SatelliteGuys Master
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    Did you cancel your account?

    You only get screwed if you cancel
     

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