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Hi, here's hoping I can get some advice regarding my super-messed-up-newly-installed-directv-account.
I'll try to be as brief as possible but I have two issues, the first not quite as important as the second.
Details: I had Directv installed April 10, 2019. I used a 'dealer / installation' company to do the install, whom I've used every 2-3 years in the past (I switch between Dish and Direct often). Via the dealer, I signed up for Direct's Select package with a Genie for $42.00 per month for 24 months (versus Direct's deal of $42.00 /month for 1 year). Paperless billing and autopay.
Install went fine. No problems watching TV.
Issue #1: I cannot access my online account; somehow a dummy email has been associated with my account - which I, nor anyone, has access to (because it's a face email). I strongly suspect this was done by the dealer because when I went to create an online account with Direct, through ATT.com, I received an error message that my login info. was sent to that dummy email address.
I cannot change any login info, however, my dealer was able to get my correct email associated with my Directv account. So, I get emails from Directv, cool, BUT I still cannot login to my online account because it's still telling me access ID and password have already been set up and sent to the dummy email.
So, that's the first issue. It bothers me that I can't see my account information but I can live with that.
BUT...
...Directv cannot get my package and billing right. At least that's what it looks like according to the autopay charge to my credit card.
Which brings me to the second issue.
Issue #2: When activated on April 10, 2019, Directv gave me the Select package but charged me for the Choice package. I DO have a copy of the signed contract stating I purchased the Select package at $42.00 for 24 months. I believe my dealer was finally able to get the package corrected two weeks ago but now the billing is all messed up. The charge to my credit card is over 3 times the amount it should be !
Because this issue is messing with my credit card, I'm losing patience with my so-called dealer. Which he knows...at least I've told him that.
My dealer has not been the most receptive guy, claiming to be out of the office, ATT's system is all screwed-up, it takes them 7-10 business days to resolve a billing problem, the deals are not going through right away, bla bla bla...
I am considering contacting ATT/Direct myself but I'm afraid I'll loose the deals my dealer is offering.
So, now that you all know my dilemma, what would you do ? What do you suggest I do ? I put in another call the my dealer yesterday afternoon and I'm about to call him again. He usually gets back with me after the second call...what a nice guy (sarcasm).
Thanks for any advice anyone can offer.
I'll try to be as brief as possible but I have two issues, the first not quite as important as the second.
Details: I had Directv installed April 10, 2019. I used a 'dealer / installation' company to do the install, whom I've used every 2-3 years in the past (I switch between Dish and Direct often). Via the dealer, I signed up for Direct's Select package with a Genie for $42.00 per month for 24 months (versus Direct's deal of $42.00 /month for 1 year). Paperless billing and autopay.
Install went fine. No problems watching TV.
Issue #1: I cannot access my online account; somehow a dummy email has been associated with my account - which I, nor anyone, has access to (because it's a face email). I strongly suspect this was done by the dealer because when I went to create an online account with Direct, through ATT.com, I received an error message that my login info. was sent to that dummy email address.
I cannot change any login info, however, my dealer was able to get my correct email associated with my Directv account. So, I get emails from Directv, cool, BUT I still cannot login to my online account because it's still telling me access ID and password have already been set up and sent to the dummy email.
So, that's the first issue. It bothers me that I can't see my account information but I can live with that.
BUT...
...Directv cannot get my package and billing right. At least that's what it looks like according to the autopay charge to my credit card.
Which brings me to the second issue.
Issue #2: When activated on April 10, 2019, Directv gave me the Select package but charged me for the Choice package. I DO have a copy of the signed contract stating I purchased the Select package at $42.00 for 24 months. I believe my dealer was finally able to get the package corrected two weeks ago but now the billing is all messed up. The charge to my credit card is over 3 times the amount it should be !
Because this issue is messing with my credit card, I'm losing patience with my so-called dealer. Which he knows...at least I've told him that.
My dealer has not been the most receptive guy, claiming to be out of the office, ATT's system is all screwed-up, it takes them 7-10 business days to resolve a billing problem, the deals are not going through right away, bla bla bla...
I am considering contacting ATT/Direct myself but I'm afraid I'll loose the deals my dealer is offering.
So, now that you all know my dilemma, what would you do ? What do you suggest I do ? I put in another call the my dealer yesterday afternoon and I'm about to call him again. He usually gets back with me after the second call...what a nice guy (sarcasm).
Thanks for any advice anyone can offer.
33 Replies
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3688 views
Staff member
HERE TO HELP YOU!
Cutting Edge
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68495 Replies
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2670551 views
Supporting Founder
Several Dish offers showed up today in my account. Once you choose one the rest are removed. Offers were Showtime, Starz, AMC and others.
32 Replies
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1552 views
Not for me, mines has no mention of how long aka the offer period and the Terms and conditions the $0.00 is good for. All I see is one can lose $5.00 if you decide to remove it before day 31 after you add it to the account.
Pub Member / Supporter
Cutting Edge
I created this thread on the original Edgecutter Cutting Edge Forums site. It's simply a place for those to review the latest software available for those using Windows 10 and Windows 11. To date it has received 112,559 views. I have been asked by staff to continue this thread here.
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47190 views
To each there own but I've found that Windows can't do much more than Linux can. Can't have everything.
For niche use cases, yes I agree. Kali for ethical hacking and security testing, and running a Cacti server for network monitoring are the two things I have experience in. Plus thousands and thousands of other things, but for every day use I just can't see it. The owner of the GMRS repeater that I pay to access is changing the Tx DPL tones tomorrow, while Chirp is available on Linux, the software to program my MXT500 is not.To each there own but I've found that Windows can't do much more than Linux can. Can't have everything.
I run Fedora and Ubuntu in VMWare, honestly I don't care much for the UI of either of them and I don't feel like spending days/weeks to customize the UI to make it look Windows-like when I could just use Windows. The cartoonish dock at the bottom of the screen reminds me of Apple products.
As I said above, and, FWIW, I run Win11 Pro and Arch on separate 250 GB NVME drives, using F8 to select which I boot to, with a 1TB SSD for storage, accessible to both OSs and a third formatted Nvme I want to use to learn Kali. It was much faster to setup Arch than it was to strip down Windows. Windows still takes much longer to boot.
For some reason, the satelliteguys.us site is loading a lot slower than usual on both Chrome on my Asus laptop and Safari on my iPhone.
I'm also seeing longer appearances of the blue bar at the top and the "3 blue bars" loading symbol.
Is anyone else also having the same problem? Thanks in advance.
I'm also seeing longer appearances of the blue bar at the top and the "3 blue bars" loading symbol.
Is anyone else also having the same problem? Thanks in advance.
527 Replies
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17918 views
Remember folks... just like DNS... its always Foxbat. 
WTF… …What the Foxbat!Remember folks... just like DNS... its always Foxbat.
S
wow what a kick in the balls!!! the wife blames you when things don't work now scott's blaming youWTF… …What the Foxbat!
I know. Here's what Scott has in store for me if I get out of line:wow what a kick in the balls!!! the wife blames you when things don't work now scott's blaming you
Help, I'm a little confjused on the activation process.
I purchased the Joey 4 from Solid Signal and shipping box has Call 866 726-4282 to Avtivate new Receiver. That number is Solid Signals number.
I googled and that search said call Dish to activate. I assume that is correct unless this requires a 2 step process.
Please let me know.
Thanks
I purchased the Joey 4 from Solid Signal and shipping box has Call 866 726-4282 to Avtivate new Receiver. That number is Solid Signals number.
I googled and that search said call Dish to activate. I assume that is correct unless this requires a 2 step process.
Please let me know.
Thanks
6 Replies
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195 views
All good called Dish and new Joey 4 is activated and working.
Old Joey 2 deactivated and no need to return.
Old Joey 2 deactivated and no need to return.
S
i bought mine straight from dish as it was only $ 100.00 bucks!!! had the protection plan they came out removed and deactivated the 4k joey and activated and installed the joey 4.All good called Dish and new Joey 4 is activated and working.
Old Joey 2 deactivated and no need to return.
Supporting Founder
Pub Member / Supporter
Lifetime Supporter
Apple has finally released their Apple TV 4K with built-in Siri and a microphone so it can respond to your queries even if you don't have the remote. It also increases in price, to $299. I had been planning on updating my current Apple TV 4K streamers, but that's $600 for the two of them, and that's a pass at this point.
At $299, it had better come with 256 GB of Storage, Gigabit (or better) Ethernet, the latest HDMI tech and standards, and one year of free Apple One. But it probably won't…
At $299, it had better come with 256 GB of Storage, Gigabit (or better) Ethernet, the latest HDMI tech and standards, and one year of free Apple One. But it probably won't…
Apple TV 4K
Apple TV 4K. New Siri AI and hands-free control. Stunning picture and immersive HomePod surround sound. Works with your Apple and smart home devices.
www.apple.com
14 Replies
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177 views
S
. apple's been making money off of software and not hardware for a while
they all do that anyways.. ever notice your cell phone slows down when you come up for an upgrade..
. apple's been making money off of software and not hardware for a while
The new curated multiview is now live.
While on many of the sports channels and non sports channels there is a multi view option button. It will pull up a side bar with many different multi view options.
While on many of the sports channels and non sports channels there is a multi view option button. It will pull up a side bar with many different multi view options.
3 Replies
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160 views
Supporting Founder
Really excited for this season with Kentucky having a new coach and some really exciting recruits. Probably won't last long, but here's hoping this season is great.
141 Replies
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1353 views
Supporting Founder
Lifetime Supporter
This thread is a place to discuss the 4K events that appear on channel 540. We are getting, at this point, one college football game a week. Let's hope there is more coming.
1931 Replies
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298860 views
Hmmm, I'm not seeing anything like those events in our Hopper 3 guide for tonight or Saturday.
I went into the Tools menu and requested a Guide Update. I'll try looking at it after the update completes.
edit — I now have the 148-01 4KFox events for Saturday, but not anything for 148-02 or 148-03 which don't even show as available channels. I do have 148-04 4KUSA.
As I recall you have the Flex package. Do you sub to multisport? -02 is FS1 and -03 is ESPN. -01 is Fox so you would get that if you sub to locals.Hmmm, I'm not seeing anything like those events in our Hopper 3 guide for tonight or Saturday.
I went into the Tools menu and requested a Guide Update. I'll try looking at it after the update completes.
edit — I now have the 148-01 4KFox events for Saturday, but not anything for 148-02 or 148-03 which don't even show as available channels. I do have 148-04 4KUSA.
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/watch?v=87N42NxLPC0
Direct YouTube Link - 8 U.S. States Sue OpenAI Over Safety Concerns With Younger Users
TWIT's Website
TWIT Live Feed
View: https://www.youtube.com/watch?v=87N42NxLPC0
Direct YouTube Link - 8 U.S. States Sue OpenAI Over Safety Concerns With Younger Users
TWIT's Website
TWIT Live Feed
0 Replies
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13 views