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gasman882001

Lifetime Supporter

Last reply Jul 30, 2019 · posted in DISH Network Support Forum

Hopper 3 Software Issues

Just wanted to get some input from this wonderful site full of knowledge to decide what I should do or if other are having these same issues. I recently got a new roof on the house so needed a tech visit to put the dish back up on roof and repoint (I don't climb ladders anymore, wife orders

). While the Dish Tech was there I expressed my current software issues with the H3 reciever I have and this was their response.

Bluetooth Icon disappears from settings so cannot set up new headphones or speaker. My workaround, hit the red reset button on front of the receiver and icon shows up again. Next day, gone again. Dish tech response = Huh.

External HD will not connect or show in guide. Hit the red reset button on front of receiver and then about 2 minutes later it connects and everything works fine, watch shows from it, transfer new shows to it. Next day, does not work again. Dish tech response = Huh.

Network TV channels, at various times shows do not record properly. Only get last 5 minutes of show but the info guide shows the whole show was recorded (amount of time saved). If show is still on primetime (which I have turned on for all 4 networks, I can still watch from there if I catch before the 8 day delete) I do not currently have a fix for this so sometimes have to watch the show from Hulu. Dish tech response = yeah, I have this same issue at home, not sure how to fix. The Dish tech supervisor showed up and turned OFF primetime and said that would fix it. I said this "fix", now I guess I cannot watch any "new" shows on primetime that I may have missed setting up since not recording anymore. Guess I am out of luck on that one?

They did not replace my H3 stating that there was nothing wrong with it after they hooked up their phone/handheld device to the front USB connection on the receiver and ran some diagnostics on it.

Anyone have any thoughts if these things are software "bugs" or hardware issues with the H3?

thanks!

5 Replies · 3051 views

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TomT127

Jul 30, 2019

I have also experienced the external hard drive disappearing from the menu.

Reactions: TheKrell

n0qcu

Jul 30, 2019

gasman882001 said:
Network TV channels, at various times shows do not record properly. Only get last 5 minutes of show but the info guide shows the whole show was recorded (amount of time saved). If show is still on primetime (which I have turned on for all 4 networks, I can still watch from there if I catch before the 8 day delete) I do not currently have a fix for this so sometimes have to watch the show from Hulu. Dish tech response = yeah, I have this same issue at home, not sure how to fix. The Dish tech supervisor showed up and turned OFF primetime and said that would fix it. I said this "fix", now I guess I cannot watch any "new" shows on primetime that I may have missed setting up since not recording anymore. Guess I am out of luck on that one?

thanks!

Solution is don't use PTAT just use individual timers for each show.

If you need autohop just set PTAT for one day for a network you don't watch that day and only save for the minimum of two days.

Reactions: peggy97850 and charlesrshell

eddie willers

Jul 30, 2019

gasman882001 said:
My workaround, hit the red reset button on front of the receiver

You've discovered our secret.

Reactions: gasman882001, HipKat, DJ Lon and 1 other person

navychop

Jul 30, 2019

You haven't let Claude anywhere near your receiver, have you?
[emoji48]

Sent from my iPhone using SatelliteGuys App. For now.

Reactions: gasman882001 and charlesrshell

HipKat

Jul 30, 2019

gasman882001 said:
Just wanted to get some input from this wonderful site full of knowledge to decide what I should do or if other are having these same issues. I recently got a new roof on the house so needed a tech visit to put the dish back up on roof and repoint (I don't climb ladders anymore, wife orders ). While the Dish Tech was there I expressed my current software issues with the H3 reciever I have and this was their response.

Bluetooth Icon disappears from settings so cannot set up new headphones or speaker. My workaround, hit the red reset button on front of the receiver and icon shows up again. Next day, gone again. Dish tech response = Huh.

External HD will not connect or show in guide. Hit the red reset button on front of receiver and then about 2 minutes later it connects and everything works fine, watch shows from it, transfer new shows to it. Next day, does not work again. Dish tech response = Huh.

Network TV channels, at various times shows do not record properly. Only get last 5 minutes of show but the info guide shows the whole show was recorded (amount of time saved). If show is still on primetime (which I have turned on for all 4 networks, I can still watch from there if I catch before the 8 day delete) I do not currently have a fix for this so sometimes have to watch the show from Hulu. Dish tech response = yeah, I have this same issue at home, not sure how to fix. The Dish tech supervisor showed up and turned OFF primetime and said that would fix it. I said this "fix", now I guess I cannot watch any "new" shows on primetime that I may have missed setting up since not recording anymore. Guess I am out of luck on that one?

They did not replace my H3 stating that there was nothing wrong with it after they hooked up their phone/handheld device to the front USB connection on the receiver and ran some diagnostics on it.

Anyone have any thoughts if these things are software "bugs" or hardware issues with the H3?

thanks!

I JUST posted the following on the Tech Portal regarding the CSR Experience and the lack of trouble shooting over the phone"

It used to be, if you had to call your provider, the menu prompts were like "If you'd like to sign up, press 1. For Billing, Press 2./ For TECHNICAL SUPPORT, press 3, and you would get a technician. Now, I think you just put your number in, wait 45 minutes and get a guy reading a computer.

Huh?? No wonder things are off

Reactions: TheKrell, Nominal and charlesrshell

dishstaller

Pub Member / Supporter Lifetime Supporter

1 minute ago · posted in The Chit Chat Club

New report states 29% of vehicles being traded in are under water

It states the average amount they are under water is OVER $7,000. :eek

Personally, I tend to be the type that drives a vehicle for a lot of years....do my own oil changes and other fluid changes. Just replaced the spark plugs and a couple coils. Youtube is great for things like this.

Nearly 3 In 10 New-Car Trade-Ins Are Underwater, Edmunds Finds | ZeroHedge

ZeroHedge - On a long enough timeline, the survival rate for everyone drops to zero

www.zerohedge.com

0 Replies · 0 views

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Scott Greczkowski

Staff member HERE TO HELP YOU! Cutting Edge

Last reply 2 minutes ago · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne

Get it?

An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....

68659 Replies · 2680237 views

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Bobby

Today at 10:51 AM

98.6 - Keith

harshness

Today at 11:25 AM

I'm Easy - Keith Carridine

Reactions: Bobby and RaiderPower

gms49ers

Today at 11:41 AM

It's Easy - Boston

Reactions: long_time_Dish

RaiderPower

Today at 12:33 PM

Take It Easy On Me - Little River Band

Reactions: long_time_Dish and dishstaller

long_time_Dish

2 minutes ago

Take It Easy - The Eagles

View all replies (68659)

jamieh1

Last reply 13 minutes ago · posted in DIRECTV Programming Forum

FAST Channels added to DIRECTV Stream/Internet

DIRECTV Stream/Internet added Ch 4105 SportsGrid

268 Replies · 38700 views

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Reactions: c-spand and KyL416

KyL416

Sep 9, 2026

Now live:
4101 Yahoo! Sports Network
4121 DP World Tour
4195 F1 Channel
4196 MotoGP Channel

Reactions: Mr Tony, RaiderPower, mario315 and 1 other person

KyL416

Sep 22, 2026

Now live:
4275 Law & Crime
4364 Military Makeover Channel

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KyL416

Oct 6, 2026

Game Show Central is now live on channel 4342

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KyL416

Oct 20, 2026

KyL416 said:
Now live:
4101 Yahoo! Sports Network
4121 DP World Tour
4195 F1 Channel
4196 MotoGP Channel

It only took them 41 days to announce it

Reactions: Mr Tony

KyL416

13 minutes ago

Now testing:
AyM Sports 3 USA
Best Bets TV powered by VSiN
CBS Sports Golazo Network
CBS Sports HQ
Judge Judy

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TWiT Tech Podcast Network

22 minutes ago · posted in TWiT Tech Podcast Network

Tech News Weekly 461

Time for another AWESOME video from the TWIT Network!

View: https://www.youtube.com/watch?v=7E4fkSffYKA

Direct YouTube Link - Tech News Weekly 461
TWIT's Website
TWIT Live Feed

0 Replies · 2 views

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dfergie

Staff member HERE TO HELP YOU!

Last reply 54 minutes ago · posted in What's Cooking?

What's For Lunch?

We have a Breakfast and Dinner thread so...

Continuing from the Breakfast thread, found Cornbread mix so ...
Yellow Cornbread Mix
2 Hatch Green Chiles -diced
1 Egg
2/3 cup of milk
add to greased pan
Bake for 400f 20-25 minutes(From instructions)
now to put together and try... this to go with pinto beans...

5449 Replies · 336091 views

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TRG

Oct 19, 2026

Club sandwich and corn chowder. Iced tea.

Reactions: Bobby, Mr Tony and dfergie

dfergie

Oct 19, 2026

Chili dog bowl, water… (homemade chili)

Reactions: TRG, Bobby and Mr Tony

TRG

Monday at 2:53 PM

Leftover wanton soup and pork fried rice. Water.

dfergie

Today at 1:26 PM

Sweet tea…

Reactions: Bobby and TRG

TRG

54 minutes ago

Tuna salad sandwich on toasted honey whole wheat bread with a handful of kettle chips. Water.

Reactions: Bobby

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iJustine

Today at 1:22 PM · posted in iJustine

iPhone Duo's First Concert! Revis!

Time for another AWESOME video from iJustine!

View: https://www.youtube.com/shorts/yj3f7ab5pBI

Direct YouTube Link - iPhone Duo's First Concert! Revis!
The official iJustine Website's Website
Buy her book!

0 Replies · 5 views

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TWiT Tech Podcast Network

Today at 1:22 PM · posted in TWiT Tech Podcast Network

New iPad mini Announced... at $699?

Time for another AWESOME video from the TWIT Network!

View: https://www.youtube.com/shorts/7NJXMnbT1Mk

Direct YouTube Link - New iPad mini Announced... at $699?
TWIT's Website
TWIT Live Feed

0 Replies · 6 views

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reubenray

Last reply Today at 10:36 AM · posted in Computers and Gadgets

Laptop Shutting Off When On Battery?

Lately my eight year old Dell laptop has been shutting off even when I have a full battery. I have had to keep it plugged up all the time to keep this from happening. Any idea what is causing this? I replaced the battery about three years ago.

2 Replies · 49 views

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arlo

Today at 10:09 AM

A recalibration might be needed. Even if it shows full, the individual cells may have become unbalaced. And the BMS chip in the battery reports false information to the pc.
Try this. Start it up in the bios/uefi and leave it there until the battery dies and it shuts off.
It might just keep running longer than in Windows. Or run for a short while and shut off.
If it's the first case. Probably just needs a balancing. If the latter, the pack might just be dead.
Not throwing stones but perhaps just a cheaply constructed battery with substandard cells. Could be.

Patience. Keep restarting it in bios/uefi until it won't fire up anymore.
Then plug the charger in and let it complete a full charge. And see what happens. If it's better.
Do the same thing one more time. Run it until it dies dead-dead. Then just let it charge, pc shut off.
When charged, it might be better. It might not be.

There are bench jigs that read the actual BMS and override it to let a tech manually monitor and charge the separate packs. They can also reset any "time bombs" in it that cause an otherwise good pack to show bad.
Maybe Santa will be good to me some year.

You might just need a new battery. Maybe the PC power management chip is going. A Dell common thing.
Leaving a laptop plugged in with a full battery is known to reduce the life. Asus for one recommends that you don't leave the charger plugged in all of the time even when shut down. And setting Windows to charge the battery to 85% instead of 100% increases life.
That's all I got.

dishstaller

Today at 10:36 AM

arlo said:
That's all I got.

That was quite enough....I definitely learned something from your post. Thanks

TRG

Pub Member / Supporter

Last reply Today at 10:27 AM · posted in Computers and Gadgets

Starlink Router question

I set up a music server for my brother a few years ago. It's basically a small headless computer but it needs to have a DHCP IP address reserved for it in the router settings. This was easy to do in his DSL router. He's switching to Starlink now and I was wondering if these setting are easily accessible in the Starlink router. I'm pretty sure he will be getting the latest V5 router.

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b4pjoe

Saturday at 2:12 PM

TRG said:
I set up a music server for my brother a few years ago. It's basically a small headless computer but it needs to have a DHCP IP address reserved for it in the router settings. This was easy to do in his DSL router. He's switching to Starlink now and I was wondering if these setting are easily accessible in the Starlink router. I'm pretty sure he will be getting the latest V5 router.

If you can't get into the router to reserve an IP address just don't use DHCP on the device that needs connected and assign it to a specific IP address in the network settings.

Reactions: harshness

HipKat

Saturday at 11:07 PM

TRG said:
I set up a music server for my brother a few years ago. It's basically a small headless computer but it needs to have a DHCP IP address reserved for it in the router settings. This was easy to do in his DSL router. He's switching to Starlink now and I was wondering if these setting are easily accessible in the Starlink router. I'm pretty sure he will be getting the latest V5 router.

They are not. Your best bet is to set up a third-party router, attached to the Starlink for your server, that you can get into, like a Linksys, etc

Reactions: Foxbat

Foxbat

Sunday at 12:44 AM

TRG said:
…it needs to have a DHCP IP address reserved for it in the router settings. This was easy to do in his DSL router. He's switching to Starlink now and I was wondering if these setting are easily accessible in the Starlink router. I'm pretty sure he will be getting the latest V5 router.

The Starlink V5 Install Kit I just got comes with the Mini Router. It is pretty limited in what it can do. For example, it can provide only one IP subnet at a time, no Guest Network, but it does support the pass-thru to a third-party Router. You can also split the Wi-Fi into separate 5 GHz & 2.4 GHz SSIDs to help some IoT devices that don't support 5 GHz bands to work.

The larger Starlink Router that still comes with the V4 Kit does support a Guest Network with separate IPv4 Subnet, but it's $120 from Starlink. And it still won't do DHCP Reservations.

harshness

Sunday at 11:46 AM

If you can restrict the DHCP address space to assign addresses to one end of the subnet (i.e. x.x.x.50+), you can manually assign the IP address on pretty much any operating system. This is a default behavior on several popular routers. As the Router Mini only supports 235 devices, I expect that's already done.

Another option is to use a router that supports PoE to power the antenna. This article discusses that option (under PoE Power heading):

Starlink V5 Is Here: What RVers Need to Know

Overview of the new Starlink V5 model along with comparison to the previous V4 model along with a recommended setup for mobile internet users.

mobilemusthave.com

Reactions: Foxbat

Foxbat

Today at 10:27 AM

Now that I've had the v5 kit with the Mini Router, it's not as bad as I first thought. Yes, no DHCP reservations, but you can set up multiple SSIDs that have separate IPv4 subnets, and like the big brother, you can select from 192.168.x.0/24 or 10.x.0.0/16 (where "x" is 1-4).

You can also split a subnet and have different SSIDs for the 5 GHz and 2.4 GHz channels to handle some IoT devices. I haven't discovered what subnet the 2nd NIC on the router assigns, I'm guessing it's the first subnet.