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brownover

Last reply Sep 7, 2019 · posted in DISH Network Support Forum

New software update Hopper 3

The new software update was supposed to fix on demand download issue. But since that update, my hopper will not download when you select "watch later" But, when you go to the rental box on the DVR screen, it shows that the show is downloaded. Select it and it goes into buffering which means it is not downloaded. Unfortunately, I live in low speed internet area so buffering is part of the game. I click on dish vip support this am and that doesn't work. Ideas anybody?

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DISH Support

Aug 21, 2019

brownover said:
The new software update was supposed to fix on demand download issue. But since that update, my hopper will not download when you select "watch later" But, when you go to the rental box on the DVR screen, it shows that the show is downloaded. Select it and it goes into buffering which means it is not downloaded. Unfortunately, I live in low speed internet area so buffering is part of the game. I click on dish vip support this am and that doesn't work. Ideas anybody?

I know these issues can be frustrating. Can you tell me at what speed you're Hopper is downloading at? You can check this by pressing the Home Button (50.0, 52.0, 54.x) three times or Menu (40.0) two times. This will bring you to the DISH Diagnostics, and there go to Status. From that screen, let's go to Send Status and choose Test Connections.

Do other internet-required apps go through issues besides buffering?

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ERSanders

Aug 21, 2019

DISH Support said:
I know these issues can be frustrating. Can you tell me at what speed you're Hopper is downloading at? You can check this by pressing the Home Button (50.0, 52.0, 54.x) three times or Menu (40.0) two times. This will bring you to the DISH Diagnostics, and there go to Status. From that screen, let's go to Send Status and choose Test Connections.

Do other internet-required apps go through issues besides buffering?

How long should the "System Status" take? Mine has been running for over 30 minutes and seems stuck at 60%.

GPM

Aug 21, 2019

ERSanders said:
How long should the "System Status" take? Mine has been running for over 30 minutes and seems stuck at 60%.

Its a known issue. It won't complete.

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TomT127

Aug 22, 2019

ERSanders said:
Ehhh, nope... no recordings in process and not during Prime Time Anytime. Other ideas?

I have the same problem. Gets stuck for hours on 60%. No recordings going on.

osumike

Aug 22, 2019

TomT127 said:
I have the same problem. Gets stuck for hours on 60%. No recordings going on.

I seriously do this every single day multiple times, and never have a problem. You must be selecting check status, not send status. You're just trying to check the hopper download speed on your network, correct?

DishSubLA

Aug 23, 2019

GPM said:
Its a known issue. It won't complete.

Yeah, they complete when they are in the mood. For the first several months I got the H3, it would not complete, but I have been lucky that the last several months, it does complete. Kind of like the VOD: go away and have a cup of coffee, and then come back and try it again. AND if there is one thing that need a MAJOR overhaul it is the clunky VOD, and now I am using and even DEPENDING upon it more than ever, but it is so "jacked up" and CUMBERSOME, even at the H3 itself. I really do like the VOD--when it works well.

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HipKat

Aug 23, 2019

DishSubLA said:
Yeah, they complete when they are in the mood. For the first several months I got the H3, it would not complete, but I have been lucky that the last several months, it does complete. Kind of like the VOD: go away and have a cup of coffee, and then come back and try it again. AND if there is one thing that need a MAJOR overhaul it is the clunky VOD, and now I am using and even DEPENDING upon it more than ever, but it is so "jacked up" and CUMBERSOME, even at the H3 itself. I really do like the VOD--when it works well.

Who is YOUR internet provider?? I have no issues with VOD, ever. And I only see the connection check hang with incompatible routers/gateways

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TomT127

Aug 25, 2019

osumike said:
I seriously do this every single day multiple times, and never have a problem. You must be selecting check status, not send status. You're just trying to check the hopper download speed on your network, correct?

Send status seems to work but not check status. I was hoping check status might find other issues like the disappearance of my EHD.

DISH Support

Aug 26, 2019

TomT127 said:
Send status seems to work but not check status. I was hoping check status might find other issues like the disappearance of my EHD.

Hey there, TomT127! When you select Check Status, does an error message ever come up or does it just stay at 60% and you have to manually exit the screen?

TomT127

Aug 26, 2019

DISH Support said:
Hey there, TomT127! When you select Check Status, does an error message ever come up or does it just stay at 60% and you have to manually exit the screen?

It just stays at 60%.

HipKat

Aug 26, 2019

I don't even know if Check Status is a 100% legit function. Half the time when I run it, it dhows internet not connected ,even though it is connected just fine.

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DISH Support

Aug 27, 2019

TomT127 said:
It just stays at 60%.

Do you notice the same buffering issue if you try to view a video through the Netflix or Youtube apps? - Jasmine D.

TomT127

Aug 27, 2019

DISH Support said:
Do you notice the same buffering issue if you try to view a video through the Netflix or Youtube apps? - Jasmine D.

I can't even get to that screen while watching Netflix.

DISH Support

Aug 27, 2019

TomT127 said:
I can't even get to that screen while watching Netflix.

Hey there, TomT127. To make sure I understand, are you able to view your movies and shows on Netflix without any buffering issues? --Sam F

TomT127

Aug 27, 2019

DISH Support said:
Hey there, TomT127. To make sure I understand, are you able to view your movies and shows on Netflix without any buffering issues? --Sam F

No problems there.

DishSubLA

Sep 6, 2019

HipKat said:
Who is YOUR internet provider?? I have no issues with VOD, ever. And I only see the connection check hang with incompatible routers/gateways

Oh, no, it is not my ISP, it is the slow eperience of plodding trough screen after screen after tile, after the next screen and then I find my show. I refer to the experiece of drilling down--at a speed that needs to be faster--several screeens BEFORE I even select the button to "download" and that's at the faster H3. It is even a longer process with the Joey 2. Further, if I use the SEARCH to try and avoid the long VOD menu process, the search will show NO MATCHES--in many cases--for the show, YET, it DOES exist if I go through the long process of accessing the VOD menu itself, drilling down the long slow to respons way, and the not found on SEARCH, when, in fact, it is in VOD

FWIW, I have consistant 100Mbps downstream. The downloads often are at speeds close to the 100Mbps--very fast downloads fo HD material. However, It's as if the whole VOD portion of the DVR needs to be re-written for faster access of each subsequent screen. While it is faster with late model equipment compared to ViP's, but not fast enough, like the code is not taking advantage of the processor inside.

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DishSubLA

Sep 6, 2019

HipKat said:
I don't even know if Check Status is a 100% legit function. Half the time when I run it, it dhows internet not connected ,even though it is connected just fine.

Frandkly, I've wondered that, too. I mean sometimes my HDD seems to have problems, yet everything on Check Status say all is "100%" to use your term

. Perhaps Check Status is desingned to show "all is OK" unless things are so bad that failure is imminent, like the warning lights on cars (instead of the gauges). By the time the warning light on the car annunciates, it is TOO LATE; a failure is about to occur at any moment, mere seconds away from disaster.

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DISH Support

Sep 7, 2019

TomT127 said:
No problems there.

Ok. This issue does sound like one that our Tech Ops are investigating at the moment. For more information on what could be happening with the Hopper when it tries to download, they are requesting that we look into the net health report that the Hopper should be sending to our system. To review that report, we will need to access your account and equipment information. Please reach out to our Chat teams by clicking this link: Direct Chat. We have agents ready to assist and access that information. -Jasmine D.

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TomT127

Sep 7, 2019

DISH Support said:
Ok. This issue does sound like one that our Tech Ops are investigating at the moment. For more information on what could be happening with the Hopper when it tries to download, they are requesting that we look into the net health report that the Hopper should be sending to our system. To review that report, we will need to access your account and equipment information. Please reach out to our Chat teams by clicking this link: Direct Chat. We have agents ready to assist and access that information. -Jasmine D.

Well that proved do be useless.

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dfergie

Staff member HERE TO HELP YOU!

Last reply 10 minutes ago · posted in What's Cooking?

What's For Lunch?

We have a Breakfast and Dinner thread so...

Continuing from the Breakfast thread, found Cornbread mix so ...
Yellow Cornbread Mix
2 Hatch Green Chiles -diced
1 Egg
2/3 cup of milk
add to greased pan
Bake for 400f 20-25 minutes(From instructions)
now to put together and try... this to go with pinto beans...

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TRG

Oct 19, 2026

Club sandwich and corn chowder. Iced tea.

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dfergie

Oct 19, 2026

Chili dog bowl, water… (homemade chili)

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TRG

Monday at 2:53 PM

Leftover wanton soup and pork fried rice. Water.

dfergie

34 minutes ago

Sweet tea…

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TRG

10 minutes ago

Tuna salad sandwich on toasted honey whole wheat bread with a handful of kettle chips. Water.

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iJustine

39 minutes ago · posted in iJustine

iPhone Duo's First Concert! Revis!

Time for another AWESOME video from iJustine!

View: https://www.youtube.com/shorts/yj3f7ab5pBI

Direct YouTube Link - iPhone Duo's First Concert! Revis!
The official iJustine Website's Website
Buy her book!

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TWiT Tech Podcast Network

39 minutes ago · posted in TWiT Tech Podcast Network

New iPad mini Announced... at $699?

Time for another AWESOME video from the TWIT Network!

View: https://www.youtube.com/shorts/7NJXMnbT1Mk

Direct YouTube Link - New iPad mini Announced... at $699?
TWIT's Website
TWIT Live Feed

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Scott Greczkowski

Staff member HERE TO HELP YOU! Cutting Edge

Last reply Today at 12:33 PM · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne

Get it?

An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....

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dishstaller

Today at 10:32 AM

I Wanna Talk About Me - Toby Keith

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Bobby

Today at 10:51 AM

98.6 - Keith

harshness

Today at 11:25 AM

I'm Easy - Keith Carridine

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gms49ers

Today at 11:41 AM

It's Easy - Boston

RaiderPower

Today at 12:33 PM

Take It Easy On Me - Little River Band

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reubenray

Last reply Today at 10:36 AM · posted in Computers and Gadgets

Laptop Shutting Off When On Battery?

Lately my eight year old Dell laptop has been shutting off even when I have a full battery. I have had to keep it plugged up all the time to keep this from happening. Any idea what is causing this? I replaced the battery about three years ago.

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arlo

Today at 10:09 AM

A recalibration might be needed. Even if it shows full, the individual cells may have become unbalaced. And the BMS chip in the battery reports false information to the pc.
Try this. Start it up in the bios/uefi and leave it there until the battery dies and it shuts off.
It might just keep running longer than in Windows. Or run for a short while and shut off.
If it's the first case. Probably just needs a balancing. If the latter, the pack might just be dead.
Not throwing stones but perhaps just a cheaply constructed battery with substandard cells. Could be.

Patience. Keep restarting it in bios/uefi until it won't fire up anymore.
Then plug the charger in and let it complete a full charge. And see what happens. If it's better.
Do the same thing one more time. Run it until it dies dead-dead. Then just let it charge, pc shut off.
When charged, it might be better. It might not be.

There are bench jigs that read the actual BMS and override it to let a tech manually monitor and charge the separate packs. They can also reset any "time bombs" in it that cause an otherwise good pack to show bad.
Maybe Santa will be good to me some year.

You might just need a new battery. Maybe the PC power management chip is going. A Dell common thing.
Leaving a laptop plugged in with a full battery is known to reduce the life. Asus for one recommends that you don't leave the charger plugged in all of the time even when shut down. And setting Windows to charge the battery to 85% instead of 100% increases life.
That's all I got.

dishstaller

Today at 10:36 AM

arlo said:
That's all I got.

That was quite enough....I definitely learned something from your post. Thanks

TRG

Pub Member / Supporter

Last reply Today at 10:27 AM · posted in Computers and Gadgets

Starlink Router question

I set up a music server for my brother a few years ago. It's basically a small headless computer but it needs to have a DHCP IP address reserved for it in the router settings. This was easy to do in his DSL router. He's switching to Starlink now and I was wondering if these setting are easily accessible in the Starlink router. I'm pretty sure he will be getting the latest V5 router.

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b4pjoe

Saturday at 2:12 PM

TRG said:
I set up a music server for my brother a few years ago. It's basically a small headless computer but it needs to have a DHCP IP address reserved for it in the router settings. This was easy to do in his DSL router. He's switching to Starlink now and I was wondering if these setting are easily accessible in the Starlink router. I'm pretty sure he will be getting the latest V5 router.

If you can't get into the router to reserve an IP address just don't use DHCP on the device that needs connected and assign it to a specific IP address in the network settings.

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HipKat

Saturday at 11:07 PM

TRG said:
I set up a music server for my brother a few years ago. It's basically a small headless computer but it needs to have a DHCP IP address reserved for it in the router settings. This was easy to do in his DSL router. He's switching to Starlink now and I was wondering if these setting are easily accessible in the Starlink router. I'm pretty sure he will be getting the latest V5 router.

They are not. Your best bet is to set up a third-party router, attached to the Starlink for your server, that you can get into, like a Linksys, etc

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Foxbat

Sunday at 12:44 AM

TRG said:
…it needs to have a DHCP IP address reserved for it in the router settings. This was easy to do in his DSL router. He's switching to Starlink now and I was wondering if these setting are easily accessible in the Starlink router. I'm pretty sure he will be getting the latest V5 router.

The Starlink V5 Install Kit I just got comes with the Mini Router. It is pretty limited in what it can do. For example, it can provide only one IP subnet at a time, no Guest Network, but it does support the pass-thru to a third-party Router. You can also split the Wi-Fi into separate 5 GHz & 2.4 GHz SSIDs to help some IoT devices that don't support 5 GHz bands to work.

The larger Starlink Router that still comes with the V4 Kit does support a Guest Network with separate IPv4 Subnet, but it's $120 from Starlink. And it still won't do DHCP Reservations.

harshness

Sunday at 11:46 AM

If you can restrict the DHCP address space to assign addresses to one end of the subnet (i.e. x.x.x.50+), you can manually assign the IP address on pretty much any operating system. This is a default behavior on several popular routers. As the Router Mini only supports 235 devices, I expect that's already done.

Another option is to use a router that supports PoE to power the antenna. This article discusses that option (under PoE Power heading):

Starlink V5 Is Here: What RVers Need to Know

Overview of the new Starlink V5 model along with comparison to the previous V4 model along with a recommended setup for mobile internet users.

mobilemusthave.com

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Foxbat

Today at 10:27 AM

Now that I've had the v5 kit with the Mini Router, it's not as bad as I first thought. Yes, no DHCP reservations, but you can set up multiple SSIDs that have separate IPv4 subnets, and like the big brother, you can select from 192.168.x.0/24 or 10.x.0.0/16 (where "x" is 1-4).

You can also split a subnet and have different SSIDs for the 5 GHz and 2.4 GHz channels to handle some IoT devices. I haven't discovered what subnet the 2nd NIC on the router assigns, I'm guessing it's the first subnet.

dishstaller

Pub Member / Supporter Lifetime Supporter

Last reply Today at 10:27 AM · posted in The Chit Chat Club

I think we could all use a laugh - Rodney Dangerfield on Carson

Good...simple humor. Enjoy

View: https://www.youtube.com/watch?v=E92AtfTLge4

View: https://www.youtube.com/watch?v=HJy0WnejlF4

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Jimbo

Today at 12:37 AM

Not Rodney, but a laugh ...

View: https://www.youtube.com/shorts/WHEcmortfK0?feature=share

dishstaller

Today at 10:27 AM

Sorry for posting the wrong link. Just corrected it.

dishstaller

Pub Member / Supporter Lifetime Supporter

Last reply Today at 10:17 AM · posted in The Chit Chat Club

At least 64 dead in Spanish passenger train collision

Terrible tragedy. You would think that they would have safe guards in place that would prevent something like this from happening. I guess if you are going to ride in a passenger train it might be best to get a car near the rear.

At Least 64 Dead After Two High-Speed Trains Collide In Spain | ZeroHedge

ZeroHedge - On a long enough timeline, the survival rate for everyone drops to zero

www.zerohedge.com

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Jimbo

Yesterday at 11:24 AM

dishstaller said:
Terrible tragedy. You would think that they would have safe guards in place that would prevent something like this from happening. I guess if you are going to ride in a passenger train it might be best to get a car near the rear.

At Least 64 Dead After Two High-Speed Trains Collide In Spain | ZeroHedge

ZeroHedge - On a long enough timeline, the survival rate for everyone drops to zero

www.zerohedge.com

They will have to look at the switching sections to determine WHY 2 trains were on the same track ... at the same time.

dishstaller

Today at 10:17 AM

Thought this article might be of interest to some of you who might travel via train.

The safest seat to sit on in a train

Safety experts have shared top tips on train safety after a fatal railway crash in Spain killed 69 people, including where the safest place is in an emergency.

www.dailymail.com