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jpmarto
Last reply · posted in DISH Network Support Forum
I'm getting an increasing number of annoying pop-ups on my Hopper 3, during DVR playback and live broadcasts. The screen goes blank for second, then the unwanted ads begin. Of course the dialog is in mid-sentence when it happens, so it's hard to get back to where I was before being so rudely interrupted.

It's bad enough I'm spammed on my overpriced cellphone and ISP, et tu Dish?

Does anyone know how to block these ads? They started after I got U539.
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Rolling Joe
I've seen this as well. Local ads pop up randomly during programming both live and recorded. The quickest way out of them is to hit the back button and then search for the spot where it began in the program you were watching. It doesn't make me want to rush to buy the product being advertised though. ;)
Howard Simmons
I've seen this as well. Local ads pop up randomly during programming both live and recorded. The quickest way out of them is to hit the back button and then search for the spot where it began in the program you were watching. It doesn't make me want to rush to buy the product being advertised though. ;)
Is it pop up ads or tv commercials? What you're talking about are local commercials inserted into regular commercials. Cable companies have done this for years.
jpmarto
Tampa8 - your explanation sounds solid. I called it a pop-up because I have no choice in the matter - I've seen the ones where you're invited to switch to some other programming ignore them and they go away. What confuses me is their increasing frequency, and the fact that they just started recently. It may be inactivity, but it seems to me that, to get to a DVR recording requires "activity".. BTW, at 2:30am it gives me the option to keep watching or update the receiver. What I'm experiencing happens suddenly and without any warning. When I get home I'll see about my inactivity options.
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TheKrell
BTW, at 2:30am it gives me the option to keep watching or update the receiver.

That's normal and I would call that a pop-up.
What I'm experiencing happens suddenly and without any warning.

That sounds like a software bug or hardware failure to me. (Or you have some naughty children.) I don't have this happen ever, except when I turn the H3 or Joey off, i.e. put them into standby mode.
If you have a way to take a picture of the screen with the pop up it could be helpful.

What's wrong with the attachment in the OP?
Bobby
What's wrong with the attachment in the OP?

Actually nothing! I missed it. :( That is definitely a standby screen. The receiver is being told to go into standby. It is either a remote signal or an inactivity timer setting. I know the OP said he would check that when he got home. He should disable it. I have disabled that setting for all the years it's been available.
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DISH Support
Tampa8 - your explanation sounds solid. I called it a pop-up because I have no choice in the matter - I've seen the ones where you're invited to switch to some other programming ignore them and they go away. What confuses me is their increasing frequency, and the fact that they just started recently. It may be inactivity, but it seems to me that, to get to a DVR recording requires "activity".. BTW, at 2:30am it gives me the option to keep watching or update the receiver. What I'm experiencing happens suddenly and without any warning. When I get home I'll see about my inactivity options.
Hey there, jpmarto. From everything you describe it sounds like 3 different things are happening. The screen shot you provided looks like the Standby Screen, and increasing the Inactivity Timeout will definitely help with that. By default your screen should swap to the Standby Screen, if you don't use your remote for over 4 hours.

The second pop-up sounds like there could be some sort of timer conflict or something of that nature. You will receive a pop-up on your screen when all your timers are in use, and a recording is scheduled to record. This message will ask you if you would like to join another session in progress, join what's scheduled to record, or watch something on your DVR. Does this sound like the message that you've been seeing? Do you normally notice this particular error message at a certain time?

The last pop-up sounds like the nightly update. By default this occurs around 2:00am at night. If you are often seeing this message, we do recommend setting the nightly update to a time you are not using your services. You can find this in the same place that would change the Inactivity Timeout, in the Power Settings. - Caleb S
jpmarto
Caleb: the nightly update I understood, but was suprised it came on at 2:30am, when the preference was 2am. As for a timer conflict, my Hopper3 has 16 tuners, and I doubt we've ever had more than 3 simultaneous timers.

So, in summary, what I'm seeing is the standby screen. I've gone from the original Hopper, to Hopper2, to my Hopper3 and have never before experienced this. I've set my inactivity timer from 4 hours to 8 hours so we'lll see if that helps.

Dish: "Your receiver will go into standy in 15 seconds, press [whatever] to continue viewing...". There, I've made it user-friendly and user-understandable for you.

What I still don't understand is what is considered "activity". I would think turning on receiver, changing channels, viewing the schedule, etc. would be activity that would reset the timer. All things I do consistantly.

JSheridan: :eek I Shirley won't do that again! (I confuse easily, and shouldn't read threads with less than 1.5 reading glasses).

Thanks to all - is this a great forum or what?
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Rolling Joe
Is it pop up ads or tv commercials? What you're talking about are local commercials inserted into regular commercials. Cable companies have done this for years.

Yeah, I know. I started an ad sales department at the cable company I worked for in 1982. But my ads always ran in the breaks.
dish network thieves
Those horrible and choppy low resolution ads sometimes crash and restart my Hopper 2. It's an excellent Dish feature.
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
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dishstaller
I Wanna Talk About Me - Toby Keith
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Bobby
98.6 - Keith
harshness
I'm Easy - Keith Carridine
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gms49ers
It's Easy - Boston
RaiderPower
Take It Easy On Me - Little River Band
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R
Last reply · posted in Computers and Gadgets
Lately my eight year old Dell laptop has been shutting off even when I have a full battery. I have had to keep it plugged up all the time to keep this from happening. Any idea what is causing this? I replaced the battery about three years ago.
2 Replies · 45 views
arlo
A recalibration might be needed. Even if it shows full, the individual cells may have become unbalaced. And the BMS chip in the battery reports false information to the pc.
Try this. Start it up in the bios/uefi and leave it there until the battery dies and it shuts off.
It might just keep running longer than in Windows. Or run for a short while and shut off.
If it's the first case. Probably just needs a balancing. If the latter, the pack might just be dead.
Not throwing stones but perhaps just a cheaply constructed battery with substandard cells. Could be.

Patience. Keep restarting it in bios/uefi until it won't fire up anymore.
Then plug the charger in and let it complete a full charge. And see what happens. If it's better.
Do the same thing one more time. Run it until it dies dead-dead. Then just let it charge, pc shut off.
When charged, it might be better. It might not be.

There are bench jigs that read the actual BMS and override it to let a tech manually monitor and charge the separate packs. They can also reset any "time bombs" in it that cause an otherwise good pack to show bad.
Maybe Santa will be good to me some year.

You might just need a new battery. Maybe the PC power management chip is going. A Dell common thing.
Leaving a laptop plugged in with a full battery is known to reduce the life. Asus for one recommends that you don't leave the charger plugged in all of the time even when shut down. And setting Windows to charge the battery to 85% instead of 100% increases life.
That's all I got.
dishstaller
That's all I got.
That was quite enough....I definitely learned something from your post. Thanks
TRG
TRG
Pub Member / Supporter
Last reply · posted in Computers and Gadgets
I set up a music server for my brother a few years ago. It's basically a small headless computer but it needs to have a DHCP IP address reserved for it in the router settings. This was easy to do in his DSL router. He's switching to Starlink now and I was wondering if these setting are easily accessible in the Starlink router. I'm pretty sure he will be getting the latest V5 router.
5 Replies · 283 views
b4pjoe
I set up a music server for my brother a few years ago. It's basically a small headless computer but it needs to have a DHCP IP address reserved for it in the router settings. This was easy to do in his DSL router. He's switching to Starlink now and I was wondering if these setting are easily accessible in the Starlink router. I'm pretty sure he will be getting the latest V5 router.
If you can't get into the router to reserve an IP address just don't use DHCP on the device that needs connected and assign it to a specific IP address in the network settings.
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HipKat
I set up a music server for my brother a few years ago. It's basically a small headless computer but it needs to have a DHCP IP address reserved for it in the router settings. This was easy to do in his DSL router. He's switching to Starlink now and I was wondering if these setting are easily accessible in the Starlink router. I'm pretty sure he will be getting the latest V5 router.
They are not. Your best bet is to set up a third-party router, attached to the Starlink for your server, that you can get into, like a Linksys, etc
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Foxbat
…it needs to have a DHCP IP address reserved for it in the router settings. This was easy to do in his DSL router. He's switching to Starlink now and I was wondering if these setting are easily accessible in the Starlink router. I'm pretty sure he will be getting the latest V5 router.
The Starlink V5 Install Kit I just got comes with the Mini Router. It is pretty limited in what it can do. For example, it can provide only one IP subnet at a time, no Guest Network, but it does support the pass-thru to a third-party Router. You can also split the Wi-Fi into separate 5 GHz & 2.4 GHz SSIDs to help some IoT devices that don't support 5 GHz bands to work.

The larger Starlink Router that still comes with the V4 Kit does support a Guest Network with separate IPv4 Subnet, but it's $120 from Starlink. And it still won't do DHCP Reservations.
harshness
If you can restrict the DHCP address space to assign addresses to one end of the subnet (i.e. x.x.x.50+), you can manually assign the IP address on pretty much any operating system. This is a default behavior on several popular routers. As the Router Mini only supports 235 devices, I expect that's already done.

Another option is to use a router that supports PoE to power the antenna. This article discusses that option (under PoE Power heading):

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Foxbat
Now that I've had the v5 kit with the Mini Router, it's not as bad as I first thought. Yes, no DHCP reservations, but you can set up multiple SSIDs that have separate IPv4 subnets, and like the big brother, you can select from 192.168.x.0/24 or 10.x.0.0/16 (where "x" is 1-4).

You can also split a subnet and have different SSIDs for the 5 GHz and 2.4 GHz channels to handle some IoT devices. I haven't discovered what subnet the 2nd NIC on the router assigns, I'm guessing it's the first subnet.
dishstaller
Pub Member / Supporter Lifetime Supporter
Last reply · posted in The Chit Chat Club
2 Replies · 50 views
dishstaller
Sorry for posting the wrong link. Just corrected it.
dishstaller
Pub Member / Supporter Lifetime Supporter
Last reply · posted in The Chit Chat Club
Terrible tragedy. You would think that they would have safe guards in place that would prevent something like this from happening. I guess if you are going to ride in a passenger train it might be best to get a car near the rear.

2 Replies · 55 views
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Jimbo
Terrible tragedy. You would think that they would have safe guards in place that would prevent something like this from happening. I guess if you are going to ride in a passenger train it might be best to get a car near the rear.

They will have to look at the switching sections to determine WHY 2 trains were on the same track ... at the same time.
dishstaller
Thought this article might be of interest to some of you who might travel via train.