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This review is available in PDF format! Click here to view or download.
DIRECTV has never had a dedicated commercial receiver before. For all of the company's almost 30-year history, commercial receivers have been reprogrammed residential receivers. That was ok in the 1990s and 2000s, but the company's residential systems changed to a server-and-client solution called Genie in 2012.
Since then, DIRECTV commercial customers have been using refurbished H24 and H25 receivers. In 2022, the H44 Commercial Receiver was rolled out as a stopgap, using an unpopular DIRECTV residential receiver that was programmed to work in Commercial mode. That's all changed with the introduction of the DIRECTV H26K.
The H26K was designed from the ground up for the needs of commercial customers. It's built for superior heat dissipation and fan-free operation. A group of eight will fit vertically in a 5U rack space. It incorporates wired Ethernet as well as DIRECTV's first Dual USB system, which will make use in institutional environments easier.
And… for the first time… it does 4K.
The DIRECTV H26K Commercial receiver combines classic DIRECTV styling with the most modern user interface for the fastest and most powerful DIRECTV receiver yet.
Click on any picture to view larger.
If this receiver looks a bit familiar to you, you're not alone. More than anything, it looks like a narrower version of the H25 receiver. I'm guessing this callback to classic 2010s design was done to tell the world that the old DIRECTV is back and that the AT&T days are long gone. The H26K is smaller in every dimension than the H25, though.
Like the residential-only Genie 2, this receiver uses a SIM-card-sized access card instead of the traditional credit-card-sized card. This saves a little space.
The back features all the ports you'll need including a 500mA and 1A USB port. This will allow the receiver to power a DECA while still retaining a port for the flash drive required for the DIRECTV Residential Experience. Power comes from the reliable EPS10 power supply and the remote is the RC73 remote used in residential Genies. An old-style RC66 remote will also work in IR mode.
The bottom has keyhole slots for mounting, holes to feed zip ties through, and even has a wide flat space to put industrial hook-and-loop tape if you would rather do it that way. It's even embossed with details like the 4" spacing between keyholes and the 1/8" offset for the screws you would use.
Looking at the inside of the receiver, you can see the giant heat dissipation plate that keeps this device cool. The entire chrome plate you see here is attached to the central processor to aid in thermal control. Note: Opening your receiver may void its warranty. Don't do it.
Click on any picture to view larger.
The H26K is based on the same software as DIRECTV's H44 Commercial Receiver. If you're familiar with using a Genie at home, you'll have no problem here. It also uses the familiar Genie remote in infrared or RF mode and can be controlled by matrix switches as well as the DIRECTV for Business App.
That's not to say that the experience is the exact same as the home Genie experience. The guide is identical, right down to the 4K channels. Because this receiver is intended for business, you'll be able to get the NFL Sunday Ticket channels that residential customers won't be able to get.
Apps are limited to ScoreGuide, Weather Channel, and messages. You do not need to be internet-connected to use these apps.
Eagle-eyed observers will notice that the Info screen uses the words "Genie Info" instead of "Receiver Info." This may be a mistake, or it's possible that at one time this receiver was intended to be referred to as a Genie.
All resolutions up to 4K are supported including 480i and 480p, which are not supported by DIRECTV's 4K Genie Client. This is to allow customers with older TVs to use this receiver. HDR is also supported on TVs that support HDCP 2.3.
One of the big wins here is that this receiver does not have a built-in screen saver, and the power-saving menu is accessible via remote. This is different from the commercial receivers in the past which sometimes would go into screen saver or power saver mode by themselves and there was no way to take them out of this mode without rebooting the receiver.
This is DIRECTV's fastest receiver yet, with bootup taking about 90 seconds or less, as opposed to up to 5 minutes for the older DIRECTV boxes.
The big story here is what you get on the back. This is a SWM-only receiver, of course, with a single satellite input. If you are using only H26K receivers, you can fit 15 of them on one leg of a SWM. In a mixed installation with older receivers, you can only fit 13 on each SWM leg because of the limitation of the older receivers.
There's a connection for DIRECTV's standard A/V cables. Typically this will be used in a ZeeVee modulator system to bypass HDCP. The ZeeVee systems put in digital watermarking so HDCP is not required.
There's a port for a dedicated IR target cable, making it easy to mount this behind a TV. There's also optical audio out, which is rarely used but it was a request from enough commercial customers that it was included. The HDMI connection is a standard one, as is the connection for the ubiquitous EPS10 power supply.
Here's something you'll need to know about the H26K: Coax networking is not supported. In other receivers, the network connection is made by connecting a single DECA to one leg of a SWM and then to a network switch. By taking out coax networking, this receiver is more compatible with the commercial SWM30HP multiswitch. That multiswitch is designed for runs over 250 feet, while coax networking does not work properly with runs over 150 feet.
The two USB ports allow an external DECA to be powered by the receiver while keeping an open port for the dedicated flash drive used for the DIRECTV Residential Experience.
Adding a network connection to your receiver improves the speed of searches and enables control by external apps and devices. It's a requirement for matrix-switched systems.
Typically, such systems will have all the receivers in a rack, where they can connect easily to a network switch. In that case, direct wired Ethernet is your best bet. However, if you are networking in a mixed H25/H44/H26K environment or just want to use coax networking, you can use an off-the-shelf DECA to diplex the Ethernet connection into the coax cable. The DECA can be powered by an EPS10 adapter or connected using a MicroUSB cable. The following PDFs show networking options for the H26K.
H26K-Network-Option-1-1
H26K-Network-Option-2
When the H25 came out in 2011, it was considered "blazing fast." Times have changed. DIRECTV has a habit of adding additional layers of code onto its receivers, and they get slower as a result. A change to the way that DIRECTV encoded some of its content in 2017 also meant a performance hit for older receivers.
The H26K is faster than any other receiver that we have ever tested at Solid Signal. It's also the smallest standalone receiver that DIRECTV has ever offered and at the time of this review is the newest and most future-proof receiver for any pay television service.
It's sure to be a hit with commercial receivers, and many a residential customer will be wishing for one as well. However, this receiver is only available to customers with a commercial account. This isn't a technical limitation, although residential customers would be more likely to want coax networking. This is purely a choice made by DIRECTV which means that at some time they could make a different choice and make this device available to the hobbyist, RV, and marine communities.
The special features of this H26K Commercial Receiver will appeal to installers and business people who want a great experience. It's the perfect companion to DIRECTV's NFL Sunday Ticket package, which is still available for commercial customers, as well as all its sports packages.
It's just the receiver that DIRECTV's commercial customers have been waiting for! Get yours from Solid Signal!
View: https://youtu.be/FZbnaYeM91w
You'll want to get your H26K Commercial Receiver from Solid Signal. It's not available from DIRECTV's own web site or through its own call centers. You'll need to reach out to a commercial dealer, and who better than DIRECTV's Commercial Dealer of the Year? You'll get the best customer service in the business when you call our Signal Connect reps at 888-233-7563.
If you have more technical questions, call us at that same number and we'll help! Or, fill out the form below and we'll get back to you.
The post Solid Signal's HANDS ON REVIEW: DIRECTV H26K Commercial Receiver appeared first on The Solid Signal Blog.
Continue reading...
Introducing the H26K Commercial Receiver
DIRECTV has never had a dedicated commercial receiver before. For all of the company's almost 30-year history, commercial receivers have been reprogrammed residential receivers. That was ok in the 1990s and 2000s, but the company's residential systems changed to a server-and-client solution called Genie in 2012.
Since then, DIRECTV commercial customers have been using refurbished H24 and H25 receivers. In 2022, the H44 Commercial Receiver was rolled out as a stopgap, using an unpopular DIRECTV residential receiver that was programmed to work in Commercial mode. That's all changed with the introduction of the DIRECTV H26K.
The H26K was designed from the ground up for the needs of commercial customers. It's built for superior heat dissipation and fan-free operation. A group of eight will fit vertically in a 5U rack space. It incorporates wired Ethernet as well as DIRECTV's first Dual USB system, which will make use in institutional environments easier.
And… for the first time… it does 4K.
H26K at a glance
The DIRECTV H26K Commercial receiver combines classic DIRECTV styling with the most modern user interface for the fastest and most powerful DIRECTV receiver yet.
- Only available for commercial accounts
- Receives SD, HD, and 4K
- RF Remote AND IR receiver port
- Ethernet port
- Genie User Interface
- AV port for modulators
- Dimensions: 6.5" x 7.375" x 1.25"
- Works with matrix switches
- Works with DIRECTV for Business app
- (*must be networked to function)
- Multiple easy mounting options
- All receivers are brand new, no refurbs
Photo Gallery
Click on any picture to view larger.
If this receiver looks a bit familiar to you, you're not alone. More than anything, it looks like a narrower version of the H25 receiver. I'm guessing this callback to classic 2010s design was done to tell the world that the old DIRECTV is back and that the AT&T days are long gone. The H26K is smaller in every dimension than the H25, though.
Like the residential-only Genie 2, this receiver uses a SIM-card-sized access card instead of the traditional credit-card-sized card. This saves a little space.
The back features all the ports you'll need including a 500mA and 1A USB port. This will allow the receiver to power a DECA while still retaining a port for the flash drive required for the DIRECTV Residential Experience. Power comes from the reliable EPS10 power supply and the remote is the RC73 remote used in residential Genies. An old-style RC66 remote will also work in IR mode.
The bottom has keyhole slots for mounting, holes to feed zip ties through, and even has a wide flat space to put industrial hook-and-loop tape if you would rather do it that way. It's even embossed with details like the 4" spacing between keyholes and the 1/8" offset for the screws you would use.
Bonus: A Look Inside
Looking at the inside of the receiver, you can see the giant heat dissipation plate that keeps this device cool. The entire chrome plate you see here is attached to the central processor to aid in thermal control. Note: Opening your receiver may void its warranty. Don't do it.
The Familiar parts
Click on any picture to view larger.
The H26K is based on the same software as DIRECTV's H44 Commercial Receiver. If you're familiar with using a Genie at home, you'll have no problem here. It also uses the familiar Genie remote in infrared or RF mode and can be controlled by matrix switches as well as the DIRECTV for Business App.
What's (just a little) different
That's not to say that the experience is the exact same as the home Genie experience. The guide is identical, right down to the 4K channels. Because this receiver is intended for business, you'll be able to get the NFL Sunday Ticket channels that residential customers won't be able to get.
Apps are limited to ScoreGuide, Weather Channel, and messages. You do not need to be internet-connected to use these apps.
Eagle-eyed observers will notice that the Info screen uses the words "Genie Info" instead of "Receiver Info." This may be a mistake, or it's possible that at one time this receiver was intended to be referred to as a Genie.
All resolutions up to 4K are supported including 480i and 480p, which are not supported by DIRECTV's 4K Genie Client. This is to allow customers with older TVs to use this receiver. HDR is also supported on TVs that support HDCP 2.3.
One of the big wins here is that this receiver does not have a built-in screen saver, and the power-saving menu is accessible via remote. This is different from the commercial receivers in the past which sometimes would go into screen saver or power saver mode by themselves and there was no way to take them out of this mode without rebooting the receiver.
This is DIRECTV's fastest receiver yet, with bootup taking about 90 seconds or less, as opposed to up to 5 minutes for the older DIRECTV boxes.
The back panel connections
The big story here is what you get on the back. This is a SWM-only receiver, of course, with a single satellite input. If you are using only H26K receivers, you can fit 15 of them on one leg of a SWM. In a mixed installation with older receivers, you can only fit 13 on each SWM leg because of the limitation of the older receivers.
The typical ports
There's a connection for DIRECTV's standard A/V cables. Typically this will be used in a ZeeVee modulator system to bypass HDCP. The ZeeVee systems put in digital watermarking so HDCP is not required.
There's a port for a dedicated IR target cable, making it easy to mount this behind a TV. There's also optical audio out, which is rarely used but it was a request from enough commercial customers that it was included. The HDMI connection is a standard one, as is the connection for the ubiquitous EPS10 power supply.
Two USB? And Ethernet?
Here's something you'll need to know about the H26K: Coax networking is not supported. In other receivers, the network connection is made by connecting a single DECA to one leg of a SWM and then to a network switch. By taking out coax networking, this receiver is more compatible with the commercial SWM30HP multiswitch. That multiswitch is designed for runs over 250 feet, while coax networking does not work properly with runs over 150 feet.
The two USB ports allow an external DECA to be powered by the receiver while keeping an open port for the dedicated flash drive used for the DIRECTV Residential Experience.
Networking your H26K
Adding a network connection to your receiver improves the speed of searches and enables control by external apps and devices. It's a requirement for matrix-switched systems.
Typically, such systems will have all the receivers in a rack, where they can connect easily to a network switch. In that case, direct wired Ethernet is your best bet. However, if you are networking in a mixed H25/H44/H26K environment or just want to use coax networking, you can use an off-the-shelf DECA to diplex the Ethernet connection into the coax cable. The DECA can be powered by an EPS10 adapter or connected using a MicroUSB cable. The following PDFs show networking options for the H26K.
H26K-Network-Option-1-1
H26K-Network-Option-2
Overall Impressions
When the H25 came out in 2011, it was considered "blazing fast." Times have changed. DIRECTV has a habit of adding additional layers of code onto its receivers, and they get slower as a result. A change to the way that DIRECTV encoded some of its content in 2017 also meant a performance hit for older receivers.
The H26K is faster than any other receiver that we have ever tested at Solid Signal. It's also the smallest standalone receiver that DIRECTV has ever offered and at the time of this review is the newest and most future-proof receiver for any pay television service.
It's sure to be a hit with commercial receivers, and many a residential customer will be wishing for one as well. However, this receiver is only available to customers with a commercial account. This isn't a technical limitation, although residential customers would be more likely to want coax networking. This is purely a choice made by DIRECTV which means that at some time they could make a different choice and make this device available to the hobbyist, RV, and marine communities.
The special features of this H26K Commercial Receiver will appeal to installers and business people who want a great experience. It's the perfect companion to DIRECTV's NFL Sunday Ticket package, which is still available for commercial customers, as well as all its sports packages.
It's just the receiver that DIRECTV's commercial customers have been waiting for! Get yours from Solid Signal!
Want a video review? Here it is!
View: https://youtu.be/FZbnaYeM91w
Get your H26K from Solid Signal
You'll want to get your H26K Commercial Receiver from Solid Signal. It's not available from DIRECTV's own web site or through its own call centers. You'll need to reach out to a commercial dealer, and who better than DIRECTV's Commercial Dealer of the Year? You'll get the best customer service in the business when you call our Signal Connect reps at 888-233-7563.
If you have more technical questions, call us at that same number and we'll help! Or, fill out the form below and we'll get back to you.
The post Solid Signal's HANDS ON REVIEW: DIRECTV H26K Commercial Receiver appeared first on The Solid Signal Blog.
Continue reading...
18 Replies
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4492 views
Staff member
HERE TO HELP YOU!
Hard getting used to the new younger Gibbs, Mark Harmons son had the right look but I understand he didn't want the role.
Still I'm enjoying, pretty good job with Franks.
Still I'm enjoying, pretty good job with Franks.
64 Replies
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4183 views
Lon.TV
Time for another AWESOME video from Lon Seidman of LON.TV!
View: https://www.youtube.com/watch?v=skcItfS1TLk
Direct YouTube Link - HP Googlebook 14 Review !
The Official LON.TV Website
Lon on Facebook
View: https://www.youtube.com/watch?v=skcItfS1TLk
Direct YouTube Link - HP Googlebook 14 Review !
The Official LON.TV Website
Lon on Facebook
0 Replies
·
1 views
Staff member
Pub Member / Supporter
Cutting Edge
The TPN Map Excel Presents all DIRECTV Channels:
Understanding the TPN Map
Making Sense of the TPN Map Display Conventions
National (50-States or wide/NAT+PR beams)
Local (Local-Into-Local or narrow/Spot beams)
Local (Local-Into-Local or narrow/Spot beams)
Additional tabs provide:
OTA the (Over-The-Air) Database
VOD (Video On_Demand) Records
Offline Records
Engr Records
Net Decoder a graphic presentation of all satellites and transponders
VOD (Video On_Demand) Records
Offline Records
Engr Records
Net Decoder a graphic presentation of all satellites and transponders
Domestic Satellites
@99W...... D11, D14
@101W.... D16
@103W.... D12, D15
@110W.... D5
@119W.... D8
@99W...... D11, D14
@101W.... D16
@103W.... D12, D15
@110W.... D5
@119W.... D8
Understanding the TPN Map
Making Sense of the TPN Map Display Conventions
2138 Replies
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926972 views
Supporting Founder
Lifetime Supporter
This thread is a place to discuss the 4K events that appear on channel 540. We are getting, at this point, one college football game a week. Let's hope there is more coming.
1928 Replies
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298795 views
Hmmm, I'm not seeing anything like those events in our Hopper 3 guide for tonight or Saturday.
I went into the Tools menu and requested a Guide Update. I'll try looking at it after the update completes.
edit — I now have the 148-01 4KFox events for Saturday, but not anything for 148-02 or 148-03 which don't even show as available channels. I do have 148-04 4KUSA.
For quite a while now, people with a VIP211k have been losing their recordings on their activated external HDDs... even when there's nothing physically wrong with HDD. I believe this is an intentional and underhanded tactic that Dish is pulling in an attempt to force users away from the VIP211k.
They are obviously regretting that they ever let users have a "non-dvr" dvr in the first place. You would think they would be happy charging you a $40 one time fee... and then be happy letting the customer be the one responsible for HDD failures.
Dish clearly hates the 211k bitter-clingers. This recording deletion problem is intentional (IMO), and I think it is just one more tool that they are using. Hopper and a 2-year agreement... that's what they want you to have. Think about that... a 2-year agreement... with a company $30 Billion in debt (that's with a B). What happens when all that debt causes them to drop the channel that may have been your whole reason for having Dish in the first place? Guess who's stuck with a service that no longer suits their needs... for the remainder of the 2-year agreement.
On top of that, they don't want you to install it yourself. I purchased and installed all my equipment myself. That used to be common. Now, they lie to me and tell me that my dish must be updated to use a Hopper. Funny thing is... they don't even know what dish I have because they didn't install it, and I didn't tell them. If you ask what type of dish/LNBs the hopper needs... good luck getting an answer. All they know is that whatever you have needs to be upgraded by an installer.
It is quite apparent to me that they care much more about staying in their box, than they do working with the customer. That's too bad, because it hasn't always been that way. It's like they are totally unaware of the current business environment that they are trying to compete in.
I have been a customer since 2010. I will be cancelling my service before the next period. Yeah, I know, my $1,200 a year won't make a difference to them. It just seems like they have forgotten who needs who, especially when you consider the competition in today's streaming world. But hey, they will have succeed in forcing me off the 211k.
They are obviously regretting that they ever let users have a "non-dvr" dvr in the first place. You would think they would be happy charging you a $40 one time fee... and then be happy letting the customer be the one responsible for HDD failures.
Dish clearly hates the 211k bitter-clingers. This recording deletion problem is intentional (IMO), and I think it is just one more tool that they are using. Hopper and a 2-year agreement... that's what they want you to have. Think about that... a 2-year agreement... with a company $30 Billion in debt (that's with a B). What happens when all that debt causes them to drop the channel that may have been your whole reason for having Dish in the first place? Guess who's stuck with a service that no longer suits their needs... for the remainder of the 2-year agreement.
On top of that, they don't want you to install it yourself. I purchased and installed all my equipment myself. That used to be common. Now, they lie to me and tell me that my dish must be updated to use a Hopper. Funny thing is... they don't even know what dish I have because they didn't install it, and I didn't tell them. If you ask what type of dish/LNBs the hopper needs... good luck getting an answer. All they know is that whatever you have needs to be upgraded by an installer.
It is quite apparent to me that they care much more about staying in their box, than they do working with the customer. That's too bad, because it hasn't always been that way. It's like they are totally unaware of the current business environment that they are trying to compete in.
I have been a customer since 2010. I will be cancelling my service before the next period. Yeah, I know, my $1,200 a year won't make a difference to them. It just seems like they have forgotten who needs who, especially when you consider the competition in today's streaming world. But hey, they will have succeed in forcing me off the 211k.
164 Replies
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7288 views
Staff member
HERE TO HELP YOU!
Cutting Edge
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68493 Replies
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2670221 views
Supporting Founder
Really excited for this season with Kentucky having a new coach and some really exciting recruits. Probably won't last long, but here's hoping this season is great.
136 Replies
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1305 views
College Football Playoff nears agreement on 24-team expansion that could end title games
The College Football Playoff field is about to get much more crowded as the conferences near a deal to double the size of the field to 24 teams starting next year
www.cbssports.com
Pub Member / Supporter
Lifetime Supporter
Can't help but wonder if a worker overlooked checking the harness. I rarely ride a roller coaster anymore but when I do I check the harness myself pretty aggressively.
Can't imagine what the son is going through.
www.dailymail.com
Can't imagine what the son is going through.
Dad levitated and bled then fell to his death from coaster
Eyewitnesses have shared fresh details of the horrific accident that happened at Six Flags Over Georgia on Monday afternoon.
24 Replies
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194 views
Could B&M’s Patent on the “Clamshell” Ride Restraint Design Offer Clues as to What Happened on Goliath at Six Flags Over Georgia?
Incredibly sad news out of Six Flags Over Georgia as it’s being reported one man was killed after being ejected from Goliath, the B&M hyper coaster. Many news outlets have posted pictures of pe…
bgtsafari.com
Had no idea there were that many redundancies built into those restraints.Could B&M’s Patent on the “Clamshell” Ride Restraint Design Offer Clues as to What Happened on Goliath at Six Flags Over Georgia?
Incredibly sad news out of Six Flags Over Georgia as it’s being reported one man was killed after being ejected from Goliath, the B&M hyper coaster. Many news outlets have posted pictures of pe…
It makes sense, however, I would want more types of restraints, so if one doesn't work, the other does ... the restraints coming over the shoulder I would have expected ... with a Seat belt as last resort.
Fwiw, I inquired with what they use on Coasters at Cedar Point, various Coasters, different restraints according to what the car and track requires ...
NONE of the Coasters at CP use THAT particular system
I'm glad to see ...
Lifetime Supporter
Schedule drops tomorrow. Mandatory mini camps in June. Hall of Fame game August 6th.
108 Replies
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1560 views
Y
Browns lose a close one with... The Jets. That is a classic Browns loss (granted, any loss is a classic one it seems). 49'ers, Vikings, and Chiefs remain undefeated. The AFC north have a three way tie at 3-2 for second place.
A big win for the Patriots, and they are now 3-2.
Browns lose a close one with... The Jets. That is a classic Browns loss (granted, any loss is a classic one it seems). 49'ers, Vikings, and Chiefs remain undefeated. The AFC north have a three way tie at 3-2 for second place.
Troy Aikman seems to confirm he'll be leaving ESPN
Aikman says he looks forward to "where my next landing spot will be."
www.nbcsports.com
M
Hopefully nowhere near a microphone.Troy Aikman seems to confirm he'll be leaving ESPN
Aikman says he looks forward to "where my next landing spot will be."
Pub Member / Supporter
Lifetime Supporter
Wasn't exactly sure where to post this. Just had a customer come in inquiring about internet. He has HughesNet and had heard good things about mine. He asked if we provided email addresses and it kinda caught me off guard. I said he should be able to keep whatever email he had been using....my sister in law is still using a BellSouth email addy and they haven't been around here for many years. He said he had gotten a letter from HughesNet stating that they had until Nov 16th to save, move, forward, whatever, their Hughesnet emails because they would lose them after that date.
I have never heard of a company simply mass-deleting email accounts (the customer still has his HughesNet service). From what I understand, in the past, the company who was ditching their email service simply sold the customer base to a company like Google.
Anyone else getting this letter. He said he would show it to me tomorrow when I go out there and set up his internet.
I have never heard of a company simply mass-deleting email accounts (the customer still has his HughesNet service). From what I understand, in the past, the company who was ditching their email service simply sold the customer base to a company like Google.
Anyone else getting this letter. He said he would show it to me tomorrow when I go out there and set up his internet.
6 Replies
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96 views
Still the same number of years, just more Sunsets…Wouldn't we then die of old age sooner?
