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H
Last reply · posted in DIRECTV General Forum
Good afternoon!

I've been a Directv customer for many years and I recently thought about swapping to streaming. I don't use Directv very much and mostly for watching sports. I've tried multiple streaming services and still don't like being behind with sports but also quality isn't as good as it is on Directv. I'm planning on calling in and getting some discounts and potentially some new equipment. May or may not want to sign a new 2 year agreement since I've been out of a contract for so long.

For my current equipment, I have one Genie Gen 3 (HR54-700) and one 4K Genie Mini (C61k-700) and my current bill is as follows:

  1. Choice Package - $121.99
  2. Directv Protection Plan - $8.99 (didn't even realize I had this and not sure I need it?)
  3. Advanced Receiver - $25.00
  4. TV Access Fee - 1 Client Subscription Service - $7.00 (Not sure what this is?)
  5. Regional Sports Fee - $15.99
  6. TV Access Fee - $7.00
Adjustments & Credits:
Combined Bill Discount - ($10.00)
Federal Cost Recovery Fee - $.014
Advanced Receiver Credit - ($2.00)
Tv Access Fee Free - ($7.00)
Sales Tax - $0.84

Total Directv Bill = $167.95

Questions:

  1. Should I be paying for Directv Protection Plan?
  2. What is the TV Access Fee for 1 Client Subscription Service?
  3. What new receivers/equipment are available and is it worth it to upgrade? I don't believe I want the Gemini (I have apple tvs or Rokus on every TV already). Is the only way to get new free equipment is to sign another 2 year agreement? We currently have 8 tvs (most in basement) and I use the main Genie in our living room and the 4K Genie Mini for the main basement tv but as I mentioned, use a streaming box for everything else. Just curious if I should upgrade both of my receivers and if both would offer 4K.
  4. Is there any other discounts I could expect to be offered when calling Directv? I usually do the annual loyalty dept call once my discounts roll off but curious what to expect.
  5. Does Directv offer pausing service for some months out of the year?

Sorry about the lengthy post but I would greatly appreciate any feedback from anyone here. Thanks in advance!
20 Replies · 4088 views
Former member 209992
Oh, and about the 2 year agreement, I believe you have to sign one to get new equipment. For Gemini, it's kind of complicated as it's a 2 year agreement if a tech is installing it for you, or a 1 year agreement if you're installing it yourself.
Also about the 4K, only the C61K can output 4K, so you would only be able to watch 4K in the basement (lol!). HS17 Genie 2 on the other hand can output 4K by itself to other clients, but only if those clients are C61K's, I believe.
S
Okay a couple things:
1) the client access fee a per receiver fee. You get one receiver free and each additional one is $7. That is why you see 2 $7 charges and then one of them removed as a $7 credit.
2) the protection plan is helpful if you have to have a truck roll (say your dish comes out of alignment or you want to move it). It was really great back in the day when DTV used to upgrade equipment regularly. I used it to get new upgraded boxes every couple years (unlike some folks in the community that have kept their boxes from 2007, I am less attached and prefer newer/faster). if you do opt to get replacement boxes, it will renew your 2 year agreement. the advantage is the boxes are free. It's also handy if you need a new remote - they'll send you new ones whenever.

IMO i would cancel the protection plan because DTV isn't really refreshing equipment much these days - the gemini is the first new thing in ages. If a box goes out, they'll replace it anyway and remotes are like $8/each on ebay or Solid Signal. Yeah you do incur a risk if you need a truck roll, but that's the case with any "insurance" plan.

If you don't really use DTV a lot (only for sports), you could probably go to the most basic plan and add on sports pack and save some money. You could also drop the extra Genie Mini and just use the DTV app on your Roku/appletv/firestick for the other 8 tvs in your home and save yourself $7 there too

Given that the HR54 already outputs 4K and you have a C61K that does 4K, there's no advantage of upgrading to the HS17 'server' unless you're looking to record A LOT of things simultaneously. It doesn't sound like that's the case for you. If you did move to the HS17, you'd then have to get rid of your HR54 and pick up another C61K, which would give you 3 pieces of DTV equip in your home (there is no extra $7 fee for the HS17 because it doesn't output video).

My personal opinion would be to hold steady with equip and talk to customer service about their basic package + sports pack pricing if all you care about is sports.
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H
Okay a couple things:
1) the client access fee a per receiver fee. You get one receiver free and each additional one is $7. That is why you see 2 $7 charges and then one of them removed as a $7 credit.
2) the protection plan is helpful if you have to have a truck roll (say your dish comes out of alignment or you want to move it). It was really great back in the day when DTV used to upgrade equipment regularly. I used it to get new upgraded boxes every couple years (unlike some folks in the community that have kept their boxes from 2007, I am less attached and prefer newer/faster). if you do opt to get replacement boxes, it will renew your 2 year agreement. the advantage is the boxes are free. It's also handy if you need a new remote - they'll send you new ones whenever.

IMO i would cancel the protection plan because DTV isn't really refreshing equipment much these days - the gemini is the first new thing in ages. If a box goes out, they'll replace it anyway and remotes are like $8/each on ebay or Solid Signal. Yeah you do incur a risk if you need a truck roll, but that's the case with any "insurance" plan.

If you don't really use DTV a lot (only for sports), you could probably go to the most basic plan and add on sports pack and save some money. You could also drop the extra Genie Mini and just use the DTV app on your Roku/appletv/firestick for the other 8 tvs in your home and save yourself $7 there too

Given that the HR54 already outputs 4K and you have a C61K that does 4K, there's no advantage of upgrading to the HS17 'server' unless you're looking to record A LOT of things simultaneously. It doesn't sound like that's the case for you. If you did move to the HS17, you'd then have to get rid of your HR54 and pick up another C61K, which would give you 3 pieces of DTV equip in your home (there is no extra $7 fee for the HS17 because it doesn't output video).

My personal opinion would be to hold steady with equip and talk to customer service about their basic package + sports pack pricing if all you care about is sports.
Thank you for the explanation on the receiver fee! I'll probably cancel the protection plan too.

Yeah, I watch Directv more during college football season and basketball season and the rest of the year, I probably could go with out. Most of the family uses other streaming apps to watch things. I'll look into the different plans combinations with the sport pack to see what that looks like.

Thanks for the breakdown on the equipment! I don't think my main receiver Genie Gen 3 (HR54-700) can output 4k. Believe I've tried to watch some of those 4k channels before and it wouldn't work but definitely woks on the genie mini. Upgrading to the HS17 doesn't seem worth it and would hate 3 pieces of equipment to move around.

Can you tell me more about the Gemini? It's not a receiver and still would have to be plugged into my equipment I already have? Just trying to figure out whats the real purpose and what you get outside of having your other streaming services apps built in.

Really appreciate the response!
S
Thank you for the explanation on the receiver fee! I'll probably cancel the protection plan too.

Yeah, I watch Directv more during college football season and basketball season and the rest of the year, I probably could go with out. Most of the family uses other streaming apps to watch things. I'll look into the different plans combinations with the sport pack to see what that looks like.

Thanks for the breakdown on the equipment! I don't think my main receiver Genie Gen 3 (HR54-700) can output 4k. Believe I've tried to watch some of those 4k channels before and it wouldn't work but definitely woks on the genie mini. Upgrading to the HS17 doesn't seem worth it and would hate 3 pieces of equipment to move around.

Can you tell me more about the Gemini? It's not a receiver and still would have to be plugged into my equipment I already have? Just trying to figure out whats the real purpose and what you get outside of having your other streaming services apps built in.

Really appreciate the response!
You've framed the Gemini correctly. AFAIK (I have yet to get one) it's a C61K married with a streaming box.

As for the HR54 - it absolutely can support 4k. I had the HR44 before moving to the HS17 and that box supported 4k too. It might be a service issue or you might need your LNB swapped out to one that supports 4k. I'd call DTV to diagnose (maybe before you cancel the protection plan ;))
Former member 209992
As for the HR54 - it absolutely can support 4k. I had the HR44 before moving to the HS17 and that box supported 4k too.
The HR54 came out in 2015, before chips that could decode 4K were readily available. DirecTV did have 4K content on demand, but did not have 4K channels.
So was the HR44, which came out in 2013 before DirecTV even offered 4K content on demand.
I also can confirm a Slimline 3LNB supports 4K as on my Gemini the 4K channels come in just fine (minus the 4k not compatible, viewing in lower res message, which for me is normal)
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Plywodstatebum
Wish my bill was that much. My bill went up 12 more dollars this month
Former member 208119
Oh, and about the 2 year agreement, I believe you have to sign one to get new equipment. For Gemini, it's kind of complicated as it's a 2 year agreement if a tech is installing it for you, or a 1 year agreement if you're installing it yourself.
Also about the 4K, only the C61K can output 4K, so you would only be able to watch 4K in the basement (lol!). HS17 Genie 2 on the other hand can output 4K by itself to other clients, but only if those clients are C61K's, I believe.
we were told a 2 year agreement for the gemini if a tech has to install it and a 1 year if we install it ourself.
Former member 208119
The HR54 came out in 2015, before chips that could decode 4K were readily available. DirecTV did have 4K content on demand, but did not have 4K channels.
So was the HR44, which came out in 2013 before DirecTV even offered 4K content on demand.
I also can confirm a Slimline 3LNB supports 4K as on my Gemini the 4K channels come in just fine (minus the 4k not compatible, viewing in lower res message, which for me is normal)
the gemini is a 2 year contract no matter what. not worth it for a streaming box
b4pjoe
the gemini is a 2 year contract no matter what. not worth it for a streaming box
My Gemini contract was for 12 months. I got it in April of 2023 and it ended in April 2024.
Former member 208119
My Gemini contract was for 12 months. I got it in April of 2023 and it ended in April 2024.
We were told 2 years no matter what even if we installed it ourselves
Former member 208119
Wish my bill was that much. My bill went up 12 more dollars this month
Have you tried calling in and threaten to cancel??
Ramy
Supporting Founder
Last reply · posted in The Sports Section
Really excited for this season with Kentucky having a new coach and some really exciting recruits. Probably won't last long, but here's hoping this season is great.
136 Replies · 1291 views
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Y
24 team playoff seems to be real close.

Are we really that far from a 64-team tournament?

The benefit of the 24 team playoff:
  • All the cartel teams that cartels want in playoff are in playoff
    • Independent of record too! Bonus.
  • MONEY!!!!! for the cartels.
  • I'm out of ideas.
Cons
  • Regular season really doesn't matter now other than the rivalry games
    • Top cartel teams can lose three games and still make the playoff
  • Going to start resting players?
    • The playoff is going to be *checks notes* several games!
    • Resting players could make games dumb.
    • Maybe even restrict NIL players from games played.
  • How much are streaming sub costs going up a month to pay for this?!
osu1991
AZ.
AZ.
24 team playoff seems to be real close.

Are we really that far from a 64-team tournament?

The benefit of the 24 team playoff:
  • All the cartel teams that cartels want in playoff are in playoff
    • Independent of record too! Bonus.
  • MONEY!!!!! for the cartels.
  • I'm out of ideas.
Cons
  • Regular season really doesn't matter now other than the rivalry games
    • Top cartel teams can lose three games and still make the playoff
  • Going to start resting players?
    • The playoff is going to be *checks notes* several games!
    • Resting players could make games dumb.
    • Maybe even restrict NIL players from games played.
  • How much are streaming sub costs going up a month to pay for this?!
One of the pro's I see is in a year with so many undefeated teams they have a good chance of an opening. Few years back you had lower divisions that didnt get a shot. I love collage football and I have no problem with that addition.

We are in what week 5 now? Been two real good ranked games to watch.....Other than that top 25 teams are playing nothing.
Jimbo
24 team playoff seems to be real close.

Are we really that far from a 64-team tournament?

The benefit of the 24 team playoff:
  • All the cartel teams that cartels want in playoff are in playoff
    • Independent of record too! Bonus.
  • MONEY!!!!! for the cartels.
  • I'm out of ideas.
Cons
  • Regular season really doesn't matter now other than the rivalry games
    • Top cartel teams can lose three games and still make the playoff
  • Going to start resting players?
    • The playoff is going to be *checks notes* several games!
    • Resting players could make games dumb.
    • Maybe even restrict NIL players from games played.
  • How much are streaming sub costs going up a month to pay for this?!
This will be a SAD DAY when this passes ....

They complained the last year that we had a bunch of Blow Outs in the Playoffs ... heres an idea, lets Double the amount of teams and hope for Closer games ... ya right.

This never should have went past 8 teams, 10 at the most.

Now, I have heard that play in games are being talked about, such as #13 plays #24 and so forth, to cut the field down (why cut it down, just don't expand it.)
I'm not sure exactly how thats going to work out or if it was just someone talking.

They were also talking about starting the Season earlier ...

I really don't like the National Championship game being the end of January ... if the Semi Finals are over New Years, thats fine with the Championship game the next week.
Jimbo
One of the pro's I see is in a year with so many undefeated teams they have a good chance of an opening. Few years back you had lower divisions that didnt get a shot. I love collage football and I have no problem with that addition.

We are in what week 5 now? Been two real good ranked games to watch.....Other than that top 25 teams are playing nothing.
There are 68 Power 4 teams, so eventually they will get there I wouldn't imagine ...
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68492 Replies · 2670136 views
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ClarkGable
Rock And Roll All Nite - Kiss
harshness
Rock and Roll Ain't Noise Pollution - AC/DC
Bobby
Kiss - The Art Of Noise
long_time_Dish
Beautiful Noise - Neil Diamond
sdfntx
White Noise - Jessie Baylin
dishstaller
Pub Member / Supporter Lifetime Supporter
Last reply · posted in The Chit Chat Club
Can't help but wonder if a worker overlooked checking the harness. I rarely ride a roller coaster anymore but when I do I check the harness myself pretty aggressively.
Can't imagine what the son is going through.

24 Replies · 188 views
Jimbo
dishstaller
Had no idea there were that many redundancies built into those restraints.
Jimbo
Had no idea there were that many redundancies built into those restraints.
It makes sense, however, I would want more types of restraints, so if one doesn't work, the other does ... the restraints coming over the shoulder I would have expected ... with a Seat belt as last resort.

Fwiw, I inquired with what they use on Coasters at Cedar Point, various Coasters, different restraints according to what the car and track requires ...

NONE of the Coasters at CP use THAT particular system :)
I'm glad to see ...
dishstaller
with a Seat belt as last resort.
According to the article, when you see a seat belt on a ride like this, it is basically used as a way of making sure the rider isn't too large/fat to safely ride the ride.
Jimbo
According to the article, when you see a seat belt on a ride like this, it is basically used as a way of making sure the rider isn't too large/fat to safely ride the ride.
Well, the over the shoulder support is better, but would require reconfiguring the cars.
Jimbo
Heres an article from the Akron Beacon ... seeing Six Flags has bought Cedar Point and Kings Island, they are included ...
I said earlier that Cedar Point doesn't use this type of seat restraint ... well, it does use it, But the difference is, the ones up here ALSO have the Over the shoulder restraint as well ... like I was suggesting that they should have used with the Goliath.

One of the new(er) one at Cedar point the Gate Keeper, uses the Clam shell .. I have rode it many times and have Mostly felt secure, that ride will stop you part way on the ride and you just hang, till the ride is ready to continue ... I typically ride the Front Car ... when its getting ready, you ARE hanging, in the car, looking down .... it would require 2 separate restraint systems to unlock at the same time to possibly get out of it.

meStevo
Lifetime Supporter
Last reply · posted in The Sports Section
Schedule drops tomorrow. Mandatory mini camps in June. Hall of Fame game August 6th.
108 Replies · 1553 views
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Y
Selfish Drake Maye holds back on giving the ball to Bills unlike Jags game, gets the win on the road.
zippyfrog
That image is so true - especially after that Giants/Commanders game yesterday.
dfergie
Some tight games that went to the wire...
Y
Selfish Drake Maye holds back on giving the ball to Bills unlike Jags game, gets the win on the road.
A big win for the Patriots, and they are now 3-2.

Browns lose a close one with... The Jets. That is a classic Browns loss (granted, any loss is a classic one it seems). 49'ers, Vikings, and Chiefs remain undefeated. The AFC north have a three way tie at 3-2 for second place. :eek:
osu1991
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M
Hopefully nowhere near a microphone.
dishstaller
Pub Member / Supporter Lifetime Supporter
Last reply · posted in Internet Television (IPTV) Discussion Forum
Wasn't exactly sure where to post this. Just had a customer come in inquiring about internet. He has HughesNet and had heard good things about mine. He asked if we provided email addresses and it kinda caught me off guard. I said he should be able to keep whatever email he had been using....my sister in law is still using a BellSouth email addy and they haven't been around here for many years. He said he had gotten a letter from HughesNet stating that they had until Nov 16th to save, move, forward, whatever, their Hughesnet emails because they would lose them after that date.

I have never heard of a company simply mass-deleting email accounts (the customer still has his HughesNet service). From what I understand, in the past, the company who was ditching their email service simply sold the customer base to a company like Google.

Anyone else getting this letter. He said he would show it to me tomorrow when I go out there and set up his internet.
6 Replies · 89 views
Foxbat
Doing a Google of the HughesNet Email notice, it seems that HughesNet has been trying to eliminate hosting emails since 2019. And with HughesNet filing Chapter 11 back in August, it would be a smart move to switch to a more stable Email provider. Even AT&T farmed out their Email to Yahoo! years ago.

SpaceX's Starlink and the Cellular 5G Home Internet solutions have pretty much relegated HughesNet and its high latency, low bandwidth Internet service to History. If Earth had shorter days, maybe a Geostationary Internet Solution might have stood a fighting chance…
dishstaller
Well, I helped him set up a gmail acct....I actually wanted to see what the new process is for setting up a gmail acct since it had been years since I set mine up. Anyway, I showed him how to forward the emails he wanted to keep over.
navychop
If Earth had shorter days,

Wouldn't we then die of old age sooner?

🙄
  • Wow
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Foxbat
Wouldn't we then die of old age sooner?

🙄
Still the same number of years, just more Sunsets…😉
K
Even AT&T farmed out their Email to Yahoo! years ago.

I still have one of those although I've been trying to wean myself off it.
JSheridan
Among my many email accounts I still have a .netscape.net which AOL assimilated a while back.
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dfergie
Staff member HERE TO HELP YOU!
Last reply · posted in TV Shows
Hard getting used to the new younger Gibbs, Mark Harmons son had the right look but I understand he didn't want the role.
Still I'm enjoying, pretty good job with Franks.
62 Replies · 4173 views
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"MysteryMan"
Best episode ever.
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Jimbo
Best episode ever.
I actually think the very first episode was One of the Best ...
S1 E1 Yankee White
Where it all started in what was it, 2003 ?

edit:
Sorry, I got the shows mixed up, were talking Origins ...
I've liked Most of them once we've gotten past the 1st 3-4, getting to know who was who took a bit in the beginning.
It's a bit harder seeing we already Know the person, then go back and see how they became that person.
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KAB
KAB
Mark Harmon is coming back as Gibbs in Origins, for the full season. Just saw, Dinozzo too, on NCIS . That will be an interesting writing project.
dfergie
Really good one with OG Gibbs bookending it...
R
Really good one with OG Gibbs bookending it...
Will the OG Gibbs be on NCIS or will Tony be on NCIS Origins?
TheRatPatrol
Last reply · posted in TV Shows
Anyone else watch this show? Any guesses as to what was in the box Gibbs gave to Abby that was on her desk? It look liked it was glowing.

I also heard that someone was leaving the show at the end of this season. Any guesses as to who thats going to be?
2130 Replies · 214632 views
Jimbo

Howard ...
You don't like Tony, or Tony as the Director (he's only been there for 30 seconds now) or you don't like NCIS ?
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Howard Simmons
Howard ...
You don't like Tony, or Tony as the Director (he's only been there for 30 seconds now) or you don't like NCIS ?
Tony as the director.🙄
Jimbo
Tony as the director.🙄
Would you rather have LaRoche ???
dfergie
I liked this episode and a toned down Tony...
H
Last reply · posted in FTA Receiver / Equipment Support
I just received 6 receiver 2 port mini Multiswitch and it work great, no external power need it, and you can connect 6 receiver instead of 4 on most Mini Multiswitches... If anyone is interested in where they can get one PM me....
IMG_1786.webp
3 Replies · 54 views
Titanium
Have you tested using external power? Over the years, have found unpowered polarity switching to be unreliable. Especially problematic when used with DiSEqC motors or switch stacking.
H
No I have not. I just got it the other day and it is connected to six receivers working just fine. What I do is non power mini multi-switches work best with LNBF's and with LNB's
H
It also has a IPS and a OPS switch on the side of it with a power led light showing when is on. It seems to be very nice build switch
Bobby
Supporting Founder Lifetime Supporter
Last reply · posted in DISH Network Support Forum
This is a thread that will keep you apprised of 4K events that will be showing on Dish channel 540. Keep looking here for information.

As of today, 9-27-17, there are no scheduled events posted for the next 2 weeks. That is subject to change on a daily basis.
761 Replies · 166967 views
Bobby
MLB, Brewers at Dodgers, Wednesday 10-14, 5PM PDT, Channel 148-02.
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Bobby
MLB, Brewers at Dodgers, Thursday 10-15, 6PM PDT, Channel 148-02.
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Bobby
CFB, Notre Dame at BYU, Saturday 10-27, 4:30PM PDT, Channel 148-03.
Bobby
NASCAR, Freeway Insurance 500, Sunday 10-18, 12PM PDT, Channel 148-04.
Bobby
CFB, Ohio State at Indiana, Saturday 10-17, 9AM PDT, Channel 148-01.
CFB, Arizona State at Texas Tech, Saturday 10-17, 12:30PM PDT, Channel 148-01.
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Former member 209992
Last reply · posted in SatelliteGuys Support Center
For some reason, the satelliteguys.us site is loading a lot slower than usual on both Chrome on my Asus laptop and Safari on my iPhone.
I'm also seeing longer appearances of the blue bar at the top and the "3 blue bars" loading symbol.
Is anyone else also having the same problem? Thanks in advance.
524 Replies · 17857 views
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Foxbat
Yeah. It's probably something going on with the MacBook as my iPhone has been pretty snappy.
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Scott Greczkowski
I have been optimizing the site the past few days... and got us here now. :) We are rocking now!

Screenshot 2026-10-15 144737.webp
Foxbat
Yeah. It's probably something going on with the MacBook as my iPhone has been pretty snappy.
I rebooted my MacBook Air and it's zipping right along. Sorry, but it was taking over 20 seconds to load pages, with the pulsing blue bars so it was munching on something.
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Scott Greczkowski
Remember folks... just like DNS... its always Foxbat. :D
Foxbat
Remember folks... just like DNS... its always Foxbat. :D
WTF… …What the Foxbat!😱