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Stuart Sweet
Staff member HERE TO HELP YOU! Pub Member / Supporter Cutting Edge
· posted in The Solid Signal Blog
Frustrated with dropped calls and sluggish data? Signal strength might be the culprit! This guide dives into using the Wilson Pro 5G Network Scanner, a powerful tool that goes beyond basic bars. It measures signal strength in detail, including 5G, to help you identify and optimise your cellular reception. Learn how to unlock the secrets of your mobile network and finally experience reliable connections. This blog post will delve into using the Wilson Pro 5G Network Scanner to measure signal strength and uncover valuable insights about your cellular environment. Whether you're experiencing dropped calls or slow data speeds, this tool can be your secret weapon for optimising your mobile experience.

1: Introduction to 5G Technology


The way we connect is on the cusp of a revolution. Buckle up as we explore the exciting world of 5G technology!

5G Explained: It's the fifth generation of mobile network technology, the successor to the widely used 4G. Imagine it as a superhighway for data, offering significantly faster speeds, lower latency (response time), and vastly improved capacity.

Why is 5G Important? This isn't just about downloading movies quicker. 5G paves the way for groundbreaking advancements in various fields:

  • Seamless Streaming: Plunge into the euphoria of smooth real-time gaming, video streaming at top ultra-high definition, and reality simulation without perceivable delay.
  • The Internet of Things (IoT): Smart homes, autonomous cars, and intelligent cities aren't just 5G but also rise with it as it brings a boom in connected devices.
  • Enhanced Mobile Broadband (eMBB): Take advantage of the fast connection speeds to download excellent-quality files and watch the mode of accessing and sharing the data get modified.
  • Ultra-Reliable Low-Latency Communication (uRLLC): This is why 5G can cope with the applications developed in real-time such as car recovery systems and the operation of remote-controlled robots that need almost immediate response.

The Leap from 4G to 5G:

Compared to 4G, 5G offers a significant leap in:

  • Speed: Download speeds up to 10 Gigabits per second (Gbps), for example, will be many times higher than the 4G normal 100 Mbps.
  • Latency: The 5G boasts reduced latency dramatically, which means that increased interactions with no latency are possible.
  • Capacity: This also ensures that the network sustains a more substantial amount of connected devices at one go.

Get ready to experience a whole new level of connectivity with 5G! This technology holds immense potential to transform our lives and redefine how we interact with the world around us.

2: Features of the Wilson Pro 5G Network Scanner


Looking to optimise your cellular experience? Look no further than the Wilson Pro 5G Network Scanner! This innovative tool empowers you to analyse your local cell signal in detail. Let's delve into its key features:

Features at Your Fingertips:

  • 5G Savvy: Unlike older scanners, the Wilson Pro 5G Network Scanner is built for the future, providing a comprehensive analysis of both 5G (including C-Band and mmWave) and 4G (LTE) networks.
  • Multi-Band Mastery: It scans a wide range of frequencies, ensuring compatibility with most cellular signals relevant to boosting. Identify bands like 4/5/12/13/14/25/66/71/77 to understand your signal landscape.
  • Cell Tower Hunter: Say goodbye to signal guessing! This scanner helps pinpoint nearby cell towers from various carriers, providing valuable information for aiming your cell signal booster antenna.
  • Signal Strength Sleuth: Measure the strength of cellular signals in your area. This data is crucial for assessing if a cell signal booster can improve your reception.

Beyond the Basics: This scanner goes a step further than its predecessors by:

  • Seamless App Integration: It pairs with the user-friendly Cell LinQ app (available for iOS and Android) for real-time data display, geo-mapping of scan results, detailed reporting, and data export for further analysis.
  • Future-Proof Technology: Investing in a scanner that supports the latest 5G technology ensures you're prepared for the evolving cellular landscape.

The Wilson Pro 5G Network Scanner is a powerful tool for anyone seeking to optimise their cellular signal, especially in the age of 5G.

3: How to Measure 5G Signal Strength


Ever wished you could see your cell signal strength laid bare? The Wilson Pro 5G Network Scanner makes it possible! This guide will walk you through using this tool to measure your 5G signal strength and gain valuable insights.

Get Ready to Scan:

  1. Power Up: Turn on your Wilson Pro 5G Network Scanner.
  2. App Connection (Optional): For a more comprehensive experience, download the Cell LinQ app and pair it with your scanner via Bluetooth. This unlocks features like real-time data display and data export.
  3. Location, Location, Location: Find an open area with minimal obstructions for an accurate scan. Hold the scanner upright with the antenna pointing towards the sky.

Understanding the Data:

The scanner will display various metrics – don't worry, we'll break them down!

  • Signal Strength: This is usually represented by bars or a numerical value. Higher values indicate a stronger signal.
  • Signal Type: Identify if you're connected to 5G (including C-Band or mmWave) or 4G (LTE).
  • Cell Tower Information: The scanner might display details like cell tower ID, carrier information, and signal strength from nearby towers (available with the Cell LinQ app).

Interpreting the Results:

The average characteristics of the 5G cellular signal give you an idea of its quality especially, 5G. Nowadays, clients get annoyed because signal weaknesses cause disconnected calls and slow data rates. This data is of the essence for finding out if a signal booster will work if affected by the case.

The Wilson Pro 5G Network Scanner empowers you to take control of your cellular experience. With this knowledge, you can make informed decisions to optimise your signal and enjoy reliable connectivity!

4: Interpreting the Results


The Wilson Pro 5G Network Scanner equips you with valuable data, but what does it all mean? This section will guide you through interpreting the results and using them to troubleshoot signal issues.

Unlocking the Data:

The scanner displays various metrics, but the key ones are:

  • Signal Strength: Often represented by bars or dBm values (higher dBm signifies stronger signal).
  • Signal Type: Identifies if you're connected to 5G (including C-Band/mmWave) or 4G (LTE).
  • Cell Tower Information: Details like cell tower ID, carrier info, and nearby tower signal strength (might require the Cell LinQ app).

Understanding What You See:

By analysing these metrics, you can assess your cellular signal strength, especially 5G. Here's a general guideline:

  • Strong Signal: Repeating shaders or big bars would mean a strong signal that could be one good indication of better-than-average call quality and internet speeds.
  • Weak Signal: Showing 5 bars, or more than -70dBm, puts the signal strength less than ideal, making your phone prone to dropped calls, slow data downloads, and intermittent data connections.

Troubleshooting Tips:

Based on your signal strength, here are some troubleshooting pointers:

  • Strong Signal: You might not necessarily need a cell signal booster. However, the scanner can still be helpful for optimising your existing setup (e.g., antenna placement).
  • Weak Signal: A cell signal booster might be a viable solution to amplify your signal and improve connectivity. The specific booster model depends on your signal type and needs.

Need Help? We're Here for You!

If you have any confusion regarding the data interpretation or if you have needed questions, feel free to get in touch with the customer care services of Solid Signal. They know all about the cues that cells send and will help you in finding the best answer depending on your situation. Solid Signal has over 20 years of experience diagnosing cell service problems.

You may wish to consider outsourcing options. If you're a professional installer, you can leverage their resources and expertise to assist your clients with signal analysis and cell signal booster recommendations. This support outsourcing model not only streamlines the installation process but also ensures that clients receive the most effective and customised signal enhancement solutions, backed by Wilson Pro's comprehensive technical expertise.

5: Case Studies and Real-world Applications


The Wilson Pro 5G Network Scanner isn't just a fancy gadget – it's a powerful tool with real-world applications. Let's explore how businesses and individuals are utilising this scanner to optimise their cellular experience:

Empowering Businesses:

  • Rural Businesses: Farms, remote offices, and construction companies can pinpoint weak signal areas, enabling them to strategically place cell signal boosters for improved communication and employee productivity.
  • Retail Stores: Ensure seamless customer experiences by identifying signal dead zones within stores, allowing for targeted booster placement to guarantee smooth credit card transactions and mobile payments.
  • Event Organisers: Festivals and outdoor events often have spotty cell service. The scanner helps organisers locate weak signal pockets and strategically deploy temporary cell signal boosters for uninterrupted communication and social media sharing for attendees.

Boosting Individual Needs:

  • Remote Workers: Working from home in areas with weak signals can be frustrating. The scanner empowers individuals to assess their signal strength and determine if a booster can enhance video conferencing quality and overall internet reliability.
  • Travel Enthusiasts: For those who venture off the beaten path, the scanner helps identify areas with weak 5G signals, allowing them to adjust travel plans or download content beforehand to avoid connectivity issues.
  • Gamers: Online gaming demands a strong and stable connection. The scanner allows gamers to pinpoint signal inconsistencies and optimise their setup for lag-free, competitive gameplay.

The Impact of Accurate 5G Measurement:

By providing precise 5G signal strength data, the Wilson Pro 5G Network Scanner plays a crucial role in various industries:

  • Improved Decision-Making: Companies and people can determine which cell signal boosters suit their situation best, through proper research, and thus not exhausting so much on the wrong ones.
  • Targeted Solutions: Precise spectrum monitoring enables the air of boosters to be in the right place avoiding booster redundancy and hence overall connectivity being better.
  • Enhanced Productivity & Customer Satisfaction: The higher the cellular signals generate stronger networks resulting in the improved quality of services that businesses offer and the customers' satisfaction that is largely dictated by the mobile connectivity standards.

The Wilson Pro 5G Network Scanner is more than just a measurement tool; it's a gateway to a better-connected future. If you're interested in learning more, call the experts at 888-233-7563 or fill out the form below.


The post Understanding 5G: Measuring Signal Strength with the Wilson Pro 5G Network Scanner appeared first on The Solid Signal Blog.

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0 Replies · 355 views
S
· posted in FTA Manuals Section
Looking for a manual. Want to do some radio astronomy with it. Realize it's old but, since it's not for tv use don't need any decoders, just the RF section.
0 Replies · 1 views
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in SatelliteGuys Support Center
Due to security concerns and the fact that the Tapatalk Plugin for Xenforo is no longer being updated we have removed Tapatalk support from SatelliteGuys.

For those who were using it we recommend using our PWA App instead which is faster and does not have all the spam Tapatalk had. Below is a graphic showing how to add SatelliteGuys to your devices home screen. (While iOS is shown the process is mostly the same for Android.)

add_to_home.gif

Thanks for your understanding. :)
5 Replies · 125 views
Foxbat
Thank you, Scott, for adding years to my Life and dropping my BP a few millimeters! Money well spent…
dweber
Thank you, Scott, for adding years to my Life and dropping my BP a few millimeters! Money well spent…
What is PWA app? PWA utilities seem to be a Spanish app. I hope you are seeing this since nothing seems to be working. I will miss SatelliteGuys. Tapatalk worked well. The Siri browser doesn't seem to work well.
  • Like
Reactions: charlesrshell
Peter Parker
Thank you, Scott, for adding years to my Life and dropping my BP a few millimeters! Money well spent…
Hooray!
Peter Parker
What is PWA app? PWA utilities seem to be a Spanish app. I hope you are seeing this since nothing seems to be working. I will miss SatelliteGuys. Tapatalk worked well. The Siri browser doesn't seem to work well.
Do you mean the safari browser?
  • Like
Reactions: Foxbat
Foxbat
What is PWA app? PWA utilities seem to be a Spanish app. I hope you are seeing this since nothing seems to be working. I will miss SatelliteGuys. Tapatalk worked well. The Siri browser doesn't seem to work well.
Actually, PWA stands for "Progressive Web Application" and is basically just saving a site's homepage to your desktop where it appears as an "App" with the rest of your smartphone's Apps.
1781162703297.webp
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
67101 Replies · 2662169 views
  • Like
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gms49ers
Top of the World - Van Halen
  • Like
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long_time_DNC
King Of The World - Steely Dan
RaiderPower
King Of The Road - Roger Miller
  • Love
Reactions: long_time_DNC
long_time_DNC
King Of Pain - The Police
H
Haven't Got Time For The PAIN-Carly Simon
N5XZS
Last reply · posted in Over the Air Television By RabbitEars.Info
New low power station has been granted by the FCC and the new call leter is K33OB-D on RF ch. 33.

Will run at 15 KW ERP, this one runs from the Westside same location as KWPL-LD a HC2 owned station.

It's going to be aimed at eastern part of Albuquerque, so it's tightly focused beam pattern.

This new station is owned by Digital Network and what kind of programmings is unkown at this time.😎
9 Replies · 115 views
M
This new station is owned by Digital Network and what kind of programmings is unkown at this time
probably the same programming they have been putting on their other owned stations.
The 'get after it media' stations
Like Heartland, Retro, rev'n, Action etc
  • Like
Reactions: dfergie
comfortably_numb
probably the same programming they have been putting on their other owned stations.
The 'get after it media' stations
Like Heartland, Retro, rev'n, Action etc

We already have those diginets here.
N5XZS
Yeah, there are some diginets like Heartland, Retro, The Family Channel diginetworks that we already have here in this market and we don't need duplicates, but bring the new diginets on like the Rev'n, Karate Acton movies, different kind of music videos on the new station. :hatsoff2
  • Like
Reactions: comfortably_numb
comfortably_numb
Yeah, there are some diginets like Heartland, Retro, The Family Channel diginetworks that we already have here in this market and we don't need duplicates, but bring the new diginets like Revn, Karate Acton movies, different kind of music videos on the new station. :hatsoff2

I watch MovieSphere Gold channel a lot. Many recent movies on that digitnet :)
N5XZS
Yes that's a good channel MovieSphere, only thing is the missing CC on it. :rolleyes: :hatsoff2
  • Sad
Reactions: comfortably_numb
comfortably_numb
According to the FCC listing, the tower is near I-40 and Juan Tabo:

BlackHitachi
Supporting Founder
Last reply · posted in Movie Talk
Since the Reds have there thread we should too!

Last watched Nine inch Nails
Next 3:10 to Yuma
5345 Replies · 509263 views
osu1991
Rooster Cogburn.

Keep forgetting the free movies on youtube are ad free with my premium subscription.
dfergie
Rooster Cogburn.

Keep forgetting the free movies on youtube are ad free with my premium subscription.
There are some really good movies on youtube.
Saving Private Ryan 4k, Dolby Atmos...
harshness
Saving Private Ryan 4k, Dolby Atmos...
These are severely limited. Getting better than stereo audio is improving, but still has a long way to go.
dfergie
These are severely limited. Getting better than stereo audio is improving, but still has a long way to go.
I went with my 4k disc after checking out that version.
osu1991

View: https://youtu.be/I68627xyDPA?is=gUZB0Yv_08pE0DR3


Tonight revisiting one of my favorites. Ranks up there with Star Wars, Raiders of the Lost Ark and Hunt For Red October.
dfergie
Watching Monterey Pop, been awhile, had the DVD, but probably lost in the fire 10.5 years ago. HBOmax
Peter Parker
Supporting Founder Lifetime Supporter
Last reply · posted in Computers and Gadgets
I have had good experiences with Brave but lately I am frustrated with it.

Now when I launch the app it shows a box at the bottom asking if I want to go back to the last opened page. It is in conveniently located and I would prefer to eliminate it.

Does anyone know how to do this?

Please let's not sidetrack the discussion into an exploration of why I don't care for it or a lecture about all the wonderful aspects of the feature. I just do not care for it.
2 Replies · 51 views
b4pjoe
I don't have an Android phone so I don't know if this will apply to the Brave settings on your android device but it works on the desktop for me.

Change this setting to either startup to a different website or a new tab page. I have mine set to open to google.com instead of where I left off and it doesn't ask me at the next startup if I want to open the last opened page unless it crashed.

Screenshot 2026-06-10 at 6.46.20 PM.webp
Peter Parker
I don't have an Android phone so I don't know if this will apply to the Brave settings on your android device but it works on the desktop for me.

Change this setting to either startup to a different website or a new tab page. I have mine set to open to google.com instead of where I left off and it doesn't ask me at the next startup if I want to open the last opened page unless it crashed.

View attachment 191721
Thank you for trying to help. However thrse choices do not appear in Android. There is a setting for "New Tab Pages" that is similar but does not include your choice. I have tried all of the existing entries with no success
  • Like
Reactions: b4pjoe
R
Last reply · posted in DISH Network Support Forum
Hello everyone.

I am new here and I done a search on MLB Extra Innings and DISH and it led me to this forum and so I signed up and hopefully someone can help me out with some issues.

First off, I am a DISH Outdoors customer and I signed up for service back in late October of 2025. I have a Wally HD Receiver and I am using the DISH Playmaker OS 2.1 as my Antenna that operates on 110 and 119 Western Arc and Alternative 61.5, 110, and 119 satellites. I signed up for MLB Extra Innings back in March before the season began. I was excited to be able to watch MLB Extra Innings because I love baseball and I use to have MLB Extra Innings on Satellite DIRECTV back in 2001-2004 and on Satellite DISH back in 2016 and 2017.

I was a bit disappointed when I found out that it is actually MLB.TV Simulcasted to DISH Satellite (More on that later) Anyways I have been watching faithfully almost every night however about a week ago there was a problem. When I went to go to the game to watch a game the game wouldn't come in an I would send a refresh signal to my receiver and then I could watch the programming and when I went to switch games at that games appointed time slot my Wally HD Receiver who lockup where I couldn't change any channels or view the guide and it would reboot. The next night when I turned to a game at game start it still had the background it shows before the game started and again send a refresh signal and went though this same thing over and over. I added a movie channel to my lineup and had issues with showing up my Dish Wally HD Receiver.

With an investigation after several calls with DISH Support it was determined that by going to the diagnostics screen that I had a issue with my Tuner because any changes that I made to my programming these changes would not take affect on the Wally HD Receiver. In other words that Wally HD Receiver was toast!

I too had reported MLB Extra Innings issue to DISH and they created a ticket for it and said that someone would investigate the issue. I too took notice that under MyDISH account under MLB Extra Innings always before it would show that I was subscribed and on auto-renew. Now it shows nothing and even after logging out and deleting my User Name and Password so that I can see it in guest mode it too doesn't even list a price and option for purchase as does the now WNBA League Pass.

After my DISH Receiver was ruined I had to buy a new Wally HD Receiver. I took advantage an bought 2 HD Wally's and added them both to my account. I called back to remove the old box off of the account and was told it was linked to MLB Extra Innings and the advanced technical support team said there was a glitch with MLB Extra Innings and hope to have a resolution in a couple of days and I could call back in to then to remove the box. But both the 2 new Wally HD Receivers are activated on my account. I asked them what the problem was with MLB Extra Innings and how long it would be and I was told there was a glitch as I asked to specify what they meant and got no answer. I again went and checked the MyDISH account page under the MLB Extra Innings page and it still doesn't list me as subscribed and after logging out and deleting my User Name and Password so I could it see it as a guest mode and it still doesn't list the price and option for purchase as it does for the WNBA League Pass.

I am afraid to boot up these boxes and go through the activation screen process because of the issues with the MLB Extra Innings in fear it will do the same or mess up my boxes from being able to receive MLB Extra Inning because or any other programing because I was told that MLB Extra Innings wouldn't come in on those new box because it was activated with the Wally that is ruined and it needs removed first.

Now I have no DISH service going on a week and miss my MLB Extra Innings when the races are just heating up and now with two boxes activated I can't boot up because I am afraid it will mess them up and I will be out the $180.00 or so dollars I made in purchase on the receivers.

Is anyone else experiencing issues with their MLB Extra Innings and does anyone really know what this so called glitch actually is? I can't seem to get a clear answer from anybody and don't even know if it will even be fixed or anyone really understands it.

Now to my previous statement on how I was disappointed that MLB Extra Innings is actually MLB.TV in simulcast. When I had MLB Extra Innings before with DIRECTV in 2001-2004 and with DISH form 2016 and 2017. They would always show the commercials for every teams broadcast from their local market and all games would be authentic just as if you were watching in their home market. After I quit DISH I went to streaming for awhile and I done MLB.TV and I hated their features because of the no commercials, the delayed times of getting back after the commercial break, and not being able to listen to what studios had to say when they would cut into the studios, and always looking at the screen during commercial breaks with a screen that says commercial break in progress and a silhouette background of MLB Players doing baseball things and the their crazy commercial breaks sound. I was excited to go back to DISH thinking I escaped the horrors of MLB.TV. Well its actually the same thing. I compared them side by side and actually MLB.TV is ahead by just a few seconds. So actually MLB Extra Innings on Satellite is delayed from time period wise from actually watching MLB.TV which shows it is simulcasted. My question is when did this start? And is this legal? This isn't what I know MLB Extra Innings to be. I too had signed up for NHL Center Ice this past winter and thank goodness its authentic! They still have the commercials and its like watching it as you were in their home network and its the way it oughta be even if you only do get one feed of NHL Center Ice per team on DISH and don't know which feed it is every night.

Looking forward to your responses. So far happy with DISH but unhappy with this last week and the ruining of a Wally HD Receiver.

I hope I can be of some contribution here as well.

Sincerely,

RJ T.
From Illinois
8 Replies · 306 views
zippyfrog
I know they are doing some major satellite work - the second satellite at 110 which is now in use, and they are moving channels between 119 and 110. Maybe since there are no other sports going on, have they temporarily cut back on the out of market sports packages? I am not sure. It looks like those channels are all coming from 119 TP 13, 110 TP 12, and 110 TP 09.

Also, Dish's Scheduled Satellite Maintenance page doesn't have anything going on:

R
I know they are doing some major satellite work - the second satellite at 110 which is now in use, and they are moving channels between 119 and 110. Maybe since there are no other sports going on, have they temporarily cut back on the out of market sports packages? I am not sure. It looks like those channels are all coming from 119 TP 13, 110 TP 12, and 110 TP 09.

Also, Dish's Scheduled Satellite Maintenance page doesn't have anything going on:

Trying to get use to this forum and where everything is located at. I saw you responded from my post on the changes and took me a while to get back to see this post. But yes, it is exactly what I was thinking. I too noticed the change of MLB Extra Innings from 110 to 119. Because of 30 teams they have to algin everything. Only other sport going on PPV wise is WNBA League Pass and I do not have a subscription to that but maybe some else who has it can confirm what they done and what satellite and transponders they are on.

This is a big shift for DISH. I just hope if Charlie Ergen does ever sell out to anyone that I can continue to use my DISH Playmaker and I can keep my Wally's. If its anything like what happened to DIRECTV a few years back which turned out to be a total disaster when AT&T acquired DIRECTV nothing there changed with boxes or anything and you continued to use the same service but I was very surprised to see AT&T sell it to TPG especially after they had just bought it now long ago.

RJ T.
From Illinois
R
Hello everyone.

I am new here and I done a search on MLB Extra Innings and DISH and it led me to this forum and so I signed up and hopefully someone can help me out with some issues.

First off, I am a DISH Outdoors customer and I signed up for service back in late October of 2025. I have a Wally HD Receiver and I am using the DISH Playmaker OS 2.1 as my Antenna that operates on 110 and 119 Western Arc and Alternative 61.5, 110, and 119 satellites. I signed up for MLB Extra Innings back in March before the season began. I was excited to be able to watch MLB Extra Innings because I love baseball and I use to have MLB Extra Innings on Satellite DIRECTV back in 2001-2004 and on Satellite DISH back in 2016 and 2017.

I was a bit disappointed when I found out that it is actually MLB.TV Simulcasted to DISH Satellite (More on that later) Anyways I have been watching faithfully almost every night however about a week ago there was a problem. When I went to go to the game to watch a game the game wouldn't come in an I would send a refresh signal to my receiver and then I could watch the programming and when I went to switch games at that games appointed time slot my Wally HD Receiver who lockup where I couldn't change any channels or view the guide and it would reboot. The next night when I turned to a game at game start it still had the background it shows before the game started and again send a refresh signal and went though this same thing over and over. I added a movie channel to my lineup and had issues with showing up my Dish Wally HD Receiver.

With an investigation after several calls with DISH Support it was determined that by going to the diagnostics screen that I had a issue with my Tuner because any changes that I made to my programming these changes would not take affect on the Wally HD Receiver. In other words that Wally HD Receiver was toast!

I too had reported MLB Extra Innings issue to DISH and they created a ticket for it and said that someone would investigate the issue. I too took notice that under MyDISH account under MLB Extra Innings always before it would show that I was subscribed and on auto-renew. Now it shows nothing and even after logging out and deleting my User Name and Password so that I can see it in guest mode it too doesn't even list a price and option for purchase as does the now WNBA League Pass.

After my DISH Receiver was ruined I had to buy a new Wally HD Receiver. I took advantage an bought 2 HD Wally's and added them both to my account. I called back to remove the old box off of the account and was told it was linked to MLB Extra Innings and the advanced technical support team said there was a glitch with MLB Extra Innings and hope to have a resolution in a couple of days and I could call back in to then to remove the box. But both the 2 new Wally HD Receivers are activated on my account. I asked them what the problem was with MLB Extra Innings and how long it would be and I was told there was a glitch as I asked to specify what they meant and got no answer. I again went and checked the MyDISH account page under the MLB Extra Innings page and it still doesn't list me as subscribed and after logging out and deleting my User Name and Password so I could it see it as a guest mode and it still doesn't list the price and option for purchase as it does for the WNBA League Pass.

I am afraid to boot up these boxes and go through the activation screen process because of the issues with the MLB Extra Innings in fear it will do the same or mess up my boxes from being able to receive MLB Extra Inning because or any other programing because I was told that MLB Extra Innings wouldn't come in on those new box because it was activated with the Wally that is ruined and it needs removed first.

Now I have no DISH service going on a week and miss my MLB Extra Innings when the races are just heating up and now with two boxes activated I can't boot up because I am afraid it will mess them up and I will be out the $180.00 or so dollars I made in purchase on the receivers.

Is anyone else experiencing issues with their MLB Extra Innings and does anyone really know what this so called glitch actually is? I can't seem to get a clear answer from anybody and don't even know if it will even be fixed or anyone really understands it.

Now to my previous statement on how I was disappointed that MLB Extra Innings is actually MLB.TV in simulcast. When I had MLB Extra Innings before with DIRECTV in 2001-2004 and with DISH form 2016 and 2017. They would always show the commercials for every teams broadcast from their local market and all games would be authentic just as if you were watching in their home market. After I quit DISH I went to streaming for awhile and I done MLB.TV and I hated their features because of the no commercials, the delayed times of getting back after the commercial break, and not being able to listen to what studios had to say when they would cut into the studios, and always looking at the screen during commercial breaks with a screen that says commercial break in progress and a silhouette background of MLB Players doing baseball things and the their crazy commercial breaks sound. I was excited to go back to DISH thinking I escaped the horrors of MLB.TV. Well its actually the same thing. I compared them side by side and actually MLB.TV is ahead by just a few seconds. So actually MLB Extra Innings on Satellite is delayed from time period wise from actually watching MLB.TV which shows it is simulcasted. My question is when did this start? And is this legal? This isn't what I know MLB Extra Innings to be. I too had signed up for NHL Center Ice this past winter and thank goodness its authentic! They still have the commercials and its like watching it as you were in their home network and its the way it oughta be even if you only do get one feed of NHL Center Ice per team on DISH and don't know which feed it is every night.

Looking forward to your responses. So far happy with DISH but unhappy with this last week and the ruining of a Wally HD Receiver.

I hope I can be of some contribution here as well.

Sincerely,

RJ T.
From Illinois
Update on MLB Extra Innings as of 5:50 P.M. CDT June 10, 2026...

I am getting tired of not being able to watch any baseball games and having paid for MLB Extra Innings and not knowing what the reason is I called dish back at 1-800-333-3474. I guess after all of my calls my call was routed to the Advanced Technical Support Team. I had something happen that I never knew they could do and they gained access into my Wally Receiver. I was told settings look good and right now on the only channel that shows is the MLB1 Baltimore Orioles Channel. They are playing the at home against the Seattle Mariners right now. She was able to access to that channel which prompted a purchase a Rent option. That signaled a red flag to her right away. She escalated a ticket with photographs and info from my screen to the top tier advanced programing technical department and told me they received the ticket and are reviewing it now. They got back to her and said they would have information within 30 minutes. I either get the channels within 30 minutes or I am to call back and they will advance from there. Seems like maybe my persistence is paying off. I will keep you informed. Maybe we can all have a resolution to this shortly.

RJ T.
From Illinois
R
Update on MLB Extra Innings as of 5:50 P.M. CDT June 10, 2026...

I am getting tired of not being able to watch any baseball games and having paid for MLB Extra Innings and not knowing what the reason is I called dish back at 1-800-333-3474. I guess after all of my calls my call was routed to the Advanced Technical Support Team. I had something happen that I never knew they could do and they gained access into my Wally Receiver. I was told settings look good and right now on the only channel that shows is the MLB1 Baltimore Orioles Channel. They are playing the at home against the Seattle Mariners right now. She was able to access to that channel which prompted a purchase a Rent option. That signaled a red flag to her right away. She escalated a ticket with photographs and info from my screen to the top tier advanced programing technical department and told me they received the ticket and are reviewing it now. They got back to her and said they would have information within 30 minutes. I either get the channels within 30 minutes or I am to call back and they will advance from there. Seems like maybe my persistence is paying off. I will keep you informed. Maybe we can all have a resolution to this shortly.
R
Update on MLB Extra Innings as of 5:50 P.M. CDT June 10, 2026...

I am getting tired of not being able to watch any baseball games and having paid for MLB Extra Innings and not knowing what the reason is I called dish back at 1-800-333-3474. I guess after all of my calls my call was routed to the Advanced Technical Support Team. I had something happen that I never knew they could do and they gained access into my Wally Receiver. I was told settings look good and right now on the only channel that shows is the MLB1 Baltimore Orioles Channel. They are playing the at home against the Seattle Mariners right now. She was able to access to that channel which prompted a purchase a Rent option. That signaled a red flag to her right away. She escalated a ticket with photographs and info from my screen to the top tier advanced programing technical department and told me they received the ticket and are reviewing it now. They got back to her and said they would have information within 30 minutes. I either get the channels within 30 minutes or I am to call back and they will advance from there. Seems like maybe my persistence is paying off. I will keep you informed. Maybe we can all have a resolution to this shortly.

RJ T.
From Illinois
Update as of 6:40 P.M. CDT June 10, 2026...

Noting went through on my screen. However take a look at this


They have the page back up but it shows I need to purchase. On phone on hold waiting to connect to get this thing activated.

Will post shortly with update.

RJ T.
From Illinois
R
Update as of 6:40 P.M. CDT June 10, 2026...

Noting went through on my screen. However take a look at this


They have the page back up but it shows I need to purchase. On phone on hold waiting to connect to get this thing activated.

Will post shortly with update.

RJ T.
From Ill

Update as of 6:40 P.M. CDT June 10, 2026...

Noting went through on my screen. However take a look at this


They have the page back up but it shows I need to purchase. On phone on hold waiting to connect to get this thing activated.

Will post shortly with update.

RJ T.
From Illinois
Final Update... As of 8:08 P.M. CDT June 10, 2026.

I now have MLB Extra Innings back! Look at the photo! (I did not include full image of the game due to copyright)

Let me just say it was rough! Very rough! And lets just say Charlie Ergen should be ashamed of his customer service team and how they handled this whole issue.

After multiple calls after my last post only to get the run around with answers like there are no refunds on MLB Extra Innings once the season starts, to they are working on it, to accessing my screen and sending multi hits to the box.

All I asked was one simple question remove the MLB Extra Innings which they confirmed I had and reauthorize free of charge. I was given a 1,000 reasons why this couldn't be done.

Well..........

I paid for it myself.... $120.00 current rate and it works!

I called back in to let them know what I done and what I thought of the customer service and told them I needed refunded. I was told they didn't do refunds....

Well again I called back and got someone who refunded the original payment of $150.00 back to my account. A $30 discount for all the hard trouble I went though.

It is now up to you all out there that have MLB Extra Innings to try to get them to do this but I am afraid you are going to have to take your own action and purchase again and beg for a refund or be out the $150.00 originally paid.

Persistence pays off. I don't give up very easily.

You can all go here below to make the purchase if you have any trouble.


I hope it all works well for you! And best of luck to everyone who has it!

I will still be around on this forum. You all sound like a fine group of people! I hope I can contribute more.

Take care!

RJ T.
From Illinois