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Im frustrated, so here goes some venting.
I was laid of earlier this month, and called to cancel Voom to cut back some monthly expenses. I called on the last day of my current billing cycle, and was told no more charges would be incurred, and that they would be sending someone saturday 4/17 to pick up the equipment(I took advantage of the rental plan). At this point, I was glad for a hassle free experience, and was looking forward to being able to subscribe again.
Saturday came and went, with no one showing up to pick up the equipment. I thought "No big deal, could have been lost in the paperwork."
I didnt call until last night to make another appointment. When I talked to the CSR, I was told I was actually scheduled for today, 4/20 from 8-noon. I was lucky enough to find a job, and no one is home at that time, so we rescheduled for this saturday.
However, Voom decided today to charge me another $95 for april. When I called to see why, I was told that my account is still shown as active, even though I canceled on the 6th, and was told no charges would occur.
Now, since the account info they have is taken from my checking account, I have to deal with possible overdraft fee's, returned checks, etc. all because they havent received their equipment back. However, this is not my fault, as I had the equipment taken down on the same day I called to cancel, ready to hand to the (un)installer when he arrives. I was here all day on the 17th waiting for an installer to come by to get it.
I cant imagine Directv or Dish Network charging someone like this. I have called to cancel with both companies before, and in both cases, service was stopped on that day, and I was not charged any further. While I understand I have their equipment, I should not be penalized or charged because they can not schedule someone in a timely manner to pick it up.
Voom has lost a customer for life. I was willing to resubscribe when we got back on our feet financially because I really enjoyed the service, but this inconveince has made me reconsider. None of what has occurred was told to me on the day I canceled. As I said, I was assured by the first CSR that no charges would occur, and the 4/17 date was set for pickup, and again was told nothing last night when I spoke to them about making another appointment.
The company is unwilling to reverse the charges now, and I am told they will only do so approximately 10 days after the equipment is picked up. So, my family and I have to worry about the $95 whole in our account, which may not seem like alot, but when you become unemployed, every cent counts. I have a few friends with HIDEF tv's who liked what they saw, and where considering voom, but now no longer will be doing so because of my experience.
Being charged for something after canceling just seems wrong. I've been nothing but polite in my conversations, but really needed to vent somewhere. Im going to go sit in the corner now and cry
Why can't things just be simple? Im glad I have little bit of a sense of humor, or I might be going postal(was a mailman for years, so I have the right to say that!)
Enough venting, time to go enjoy DirecTV.
I was laid of earlier this month, and called to cancel Voom to cut back some monthly expenses. I called on the last day of my current billing cycle, and was told no more charges would be incurred, and that they would be sending someone saturday 4/17 to pick up the equipment(I took advantage of the rental plan). At this point, I was glad for a hassle free experience, and was looking forward to being able to subscribe again.
Saturday came and went, with no one showing up to pick up the equipment. I thought "No big deal, could have been lost in the paperwork."
I didnt call until last night to make another appointment. When I talked to the CSR, I was told I was actually scheduled for today, 4/20 from 8-noon. I was lucky enough to find a job, and no one is home at that time, so we rescheduled for this saturday.
However, Voom decided today to charge me another $95 for april. When I called to see why, I was told that my account is still shown as active, even though I canceled on the 6th, and was told no charges would occur.
Now, since the account info they have is taken from my checking account, I have to deal with possible overdraft fee's, returned checks, etc. all because they havent received their equipment back. However, this is not my fault, as I had the equipment taken down on the same day I called to cancel, ready to hand to the (un)installer when he arrives. I was here all day on the 17th waiting for an installer to come by to get it.
I cant imagine Directv or Dish Network charging someone like this. I have called to cancel with both companies before, and in both cases, service was stopped on that day, and I was not charged any further. While I understand I have their equipment, I should not be penalized or charged because they can not schedule someone in a timely manner to pick it up.
Voom has lost a customer for life. I was willing to resubscribe when we got back on our feet financially because I really enjoyed the service, but this inconveince has made me reconsider. None of what has occurred was told to me on the day I canceled. As I said, I was assured by the first CSR that no charges would occur, and the 4/17 date was set for pickup, and again was told nothing last night when I spoke to them about making another appointment.
The company is unwilling to reverse the charges now, and I am told they will only do so approximately 10 days after the equipment is picked up. So, my family and I have to worry about the $95 whole in our account, which may not seem like alot, but when you become unemployed, every cent counts. I have a few friends with HIDEF tv's who liked what they saw, and where considering voom, but now no longer will be doing so because of my experience.
Being charged for something after canceling just seems wrong. I've been nothing but polite in my conversations, but really needed to vent somewhere. Im going to go sit in the corner now and cry
Why can't things just be simple? Im glad I have little bit of a sense of humor, or I might be going postal(was a mailman for years, so I have the right to say that!)Enough venting, time to go enjoy DirecTV.
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1463 views
S
DrGori,
please send me you full name and address to Sean_Mota@satelliteguys.us and I see what I can do for you. Not promising anything but let's see.
please send me you full name and address to Sean_Mota@satelliteguys.us and I see what I can do for you. Not promising anything but let's see.
Pub Member / Supporter
Cutting Edge
I created this thread on the original Edgecutter Cutting Edge Forums site. It's simply a place for those to review the latest software available for those using Windows 10 and Windows 11. To date it has received 112,559 views. I have been asked by staff to continue this thread here.
528 Replies
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48930 views
Actually it looks like there are a lot of features new or updated, although most are on a gradual rollout schedule.
www.elevenforum.com
KB5127936 Windows 11 Cumulative Update Preview build 26200.9818 (25H2) and 26300.9818 (26H2) - Oct. 28
Microsoft Support: This cumulative update for Windows 11, versions 26H2 and 25H2 (KB5127936), includes production-quality improvements. Announcements and messages This section provides key notifications related to this release, including announcements, change logs, and end-of-support notices...
www.elevenforum.com
Thank to all Veterans for your service!
9 Replies
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416 views
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/watch?v=_1YgA9NSzSg
Direct YouTube Link - Intelligent Machines 896
TWIT's Website
TWIT Live Feed
View: https://www.youtube.com/watch?v=_1YgA9NSzSg
Direct YouTube Link - Intelligent Machines 896
TWIT's Website
TWIT Live Feed
0 Replies
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5 views
Supporting Founder
Pub Member / Supporter
| Starting November 10, today, Disney+ brings 3D movies and immersive environments to Meta Quest 3 and 3S devices. Watch select films like Marvel's The Avengers with immersive depth and scale on a screen as big as you want it. |
| To get started, update your Meta Quest headset to the latest software, open Disney+ and look for the 3D Collection icon in the app navigation bar to check out available 3D films. |
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69 views
Lifetime Supporter
Looks like dish is Bankrupt. Filling tomorrow Tuesday June 30th
495 Replies
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18354 views
This is what Google Search AI says:
No such command exists. The idea that typing a secret command into MS-DOS or 86-DOS will display Gary Kildall's name or a copyright notice is a long-standing urban legend. [1, 2, 3]
The Legend vs. The Facts
- The Claim: A popular story (often attributed to writer Jerry Pournelle) claimed that Gary Kildall personally demonstrated that MS-DOS contained stolen CP/M code by typing a hidden command that revealed Kildall's name. [1]
Staff member
HERE TO HELP YOU!
Cutting Edge
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68813 Replies
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2691311 views
Hi guys, is anyone getting any quality on transponder 4135 L 30000 I'm not getting any quality few weeks now.
2 Replies
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212 views
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/shorts/-K-DThzZvNc
Direct YouTube Link - Apple Opens Siri AI To Developers
TWIT's Website
TWIT Live Feed
View: https://www.youtube.com/shorts/-K-DThzZvNc
Direct YouTube Link - Apple Opens Siri AI To Developers
TWIT's Website
TWIT Live Feed
0 Replies
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7 views
Pub Member / Supporter
America’s Fastest-Growing EV State Isn’t California—Not by a Long Shot
New data shows electric vehicle adoption is increasingly driven by state policies, electricity prices and charging access—not federal incentives
www.autoweek.com
The number-one US state for EV growth, according to the June 22 Yardi report?
Oklahoma.
It has no ZEV mandates and "minimal" incentives, Yardi says, but also has cheap electricity, high multi-car household rates (so, for example, a non-Lightning Ford F-150 pulls their trailers), and a consumer base willing to switch.
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1395 views
The Tesla Cybertruck Is Dead, The Ford F-150 Lives - The Autopian
The Cybertruck was supposed to make the F-150 obsolete. It wasn’t supposed to be boring, like a Ford or a Chevy. It was supposed to be “more truck than truck.” It turns out, people just wanted trucks that were trucks, and CEO Elon Musk announced on X earlier this morning is that the Cybertruck...
www.theautopian.com
The Cybertruck was supposed to make the F-150 obsolete. It wasn't supposed to be boring, like a Ford or a Chevy. It was supposed to be "more truck than truck." It turns out, people just wanted trucks that were trucks, and CEO Elon Musk announced on X earlier this morning is that the Cybertruck is dying.
Ending production in middle of next year at gigatexas for cybercab production.
Staff member
Pub Member / Supporter
Cutting Edge
The TPN Map Excel Presents all DIRECTV Channels:
Understanding the TPN Map
Making Sense of the TPN Map Display Conventions
National (50-States or wide/NAT+PR beams)
Local (Local-Into-Local or narrow/Spot beams)
Local (Local-Into-Local or narrow/Spot beams)
Additional tabs provide:
OTA the (Over-The-Air) Database
VOD (Video On_Demand) Records
Offline Records
Engr Records
Net Decoder a graphic presentation of all satellites and transponders
VOD (Video On_Demand) Records
Offline Records
Engr Records
Net Decoder a graphic presentation of all satellites and transponders
Domestic Satellites
@99W...... D11, D14
@101W.... D16
@103W.... D12, D15
@110W.... D5
@119W.... D8
@99W...... D11, D14
@101W.... D16
@103W.... D12, D15
@110W.... D5
@119W.... D8
Understanding the TPN Map
Making Sense of the TPN Map Display Conventions
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