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clayface1000
Last reply · posted in DISH Network Support Forum

Professional Installation Required on a Newly Owned Receiver?

Long story short -- I cancelled Dish after being a subscriber for about eight years. I had tried to upgrade from an 811 to a 211 and they missed three consecutive installation appointments.

What pushed me over the edge is that the fact that I had already the done the dish upgrade myself to get the 61.5 degrees satellite! I know more than most installers and I did not want anyone on my property drilling holes, etc., except me. Nonetheless, Dish insisted that I could not do the install and they would have to send a tech out. I finally said "OK," figuring I'd just take the new receiver, tell the installer to take a nice long coffee break and we'd both be happy. Well, they missed the (unnecessary) appointments, as I mentioned, and I blew my stack and threw in the towel.

And don't even get me started about how, prior to this fiasco, I tried to get upgraded to the 622 and got into a numerous "discussions" with CRs about the whole plug-in the phone line business that has been discussed at length in other threads.

Anyway, I doubt if I'll do business with this company again. But a question popped into my head. What if I were to purchase a 211 or 622? Would they STILL insist upon a "FREE PROFESSIONAL INSTALLATION!"? (As if that "offer" were some sort of gift?)

Just wondering.
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webbydude
webbydude
*AHEM*...lemme rephrase myself. As an installer I would not give my blessing. The person you probably spoke to was a CSR
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clayface1000
"Why not simply schedule a day that you are home? The weekend perhaps?????"

Well, my feeling is why should I have to schedule anything for something that is already installed and ready to plug and play? In other words, why do I have to go out of my way to play by Dish's ridiculous rules, when I already did the work and it's ready to go? To me it's simply a matter of logic and principle. And frankly, I have very little free time and I was not going to sit around half the day on a weekend when there was no need to do so whatsoever.

It seems preposterous to me that I should need to "accommodate" Dish at all under the circumstances. So I cancelled them...
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Allin4greeN
Allin4greeN
clayface1000 said:
...It seems preposterous to me that I should need to "accommodate" Dish at all under the circumstances. So I cancelled them...
Click to expand...
:eek: I don't know that I'd be willing to go that far...

I can certainly understand that time can literally be money in some people's careers, however, that wasn't my motive for the "self-install."

webbydude said:
...The person you probably spoke to was a CSR
Click to expand...
err... that's what I meant, a CSR...

All of my professional installation experiences with D* and E* have been good ones. And the upgrade for my new 622 was really an exceptional customer service experience (seriously). I simply learned a lot from this forum, after researching my purchase and existing equipment for several months, and was anxious to get it up and running. Also, I've worked and studied in TVR production studios and am not completely lost when it comes to understanding the technology. Of course, the technology has changed a great deal since I was last in a studio (well before the rise of digital) ;) You can call me a hobbiest, I guess.

The CSR and I spent five minutes extensively discussing my equipment, set-up, and wiring and he seemed comfortable with what I was doing. I guess I just lucked out with a very knowledgable CSR :D
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clayface1000
My cancellation wasn't due just to my insisting on doing the install myself (which as I pointed out, I had already done). There was much more to it. I left out all the stuff about how each time I called in after the no-show appointments, the record of my calls mysteriously vanished. The various CRs claimed that I had never made the appointments to begin with!

The coup de grace came on the day of my third scheduled appointment. After having called in all week on the 800 # to make sure I was properly scheduled (I was), I called in on the final morning at 7:45 AM for my 8AM-12noon appointment. The autoreply indicated I was all set for that window. 8 AM rolled around. I called back in and the autoreply now indicated that I was rescheduled for the following week! What???!!! I then called the 800 # and got a tech supervisor in the US who was very nice and tried her best to be helpful. She said her records indicated that I had always been scheduled for one week hence -- despite the fact that an hour earlier, their system indicated I was scheduled for 10 minutes from that point! Bear in mind this was the third time in a row this had happened.

We then had a long discussion about everything from missed appointments, to insisting on installation when none was necessary, to all the "service charges" that were being tacked on customers and the infamous charge for the 622 if the phone line is not plugged in. Basically, she agreed with me that things could be made easier for customers, but policy was policy and she was unable to alter it. I could sense that she shared my frustration and felt I was not the first one she had heard these complaints from.

As I said, she was extremely kind, patient, understanding and intelligent. Dish is very luck to have this woman working for them. She even offered me three months of free service. But I told her that principle was not something that was for sale and that the only way in which I could have any credibility was to cancel my account after eight years.

Like I said, it was more than about any one thing. But they took a customer who was once one of their biggest supporters, who had "preached the gospel" to countless friends, coworkers and family members, did numerous free installs for their systems and turned me into an enemy. Pretty neat trick, I'd say.
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papalittle
papalittle
Just call a local retailer and have them look the system over and then call in the activation. pay the person a few bucks and everyone will be happy.
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Scott Greczkowski
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
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sdfntx
sdfntx
Maria Magenta - Donovan
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long_time_Dish
long_time_Dish
My Maria - Brooks & Dunn
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RaiderPower
RaiderPower
My Maria - B.W. Stevenson
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long_time_Dish
long_time_Dish
Don't Lose My Number - Phil Collins
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hwkn
Rikki DON'T LOSE That NUMBER-Steely Dan
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Gray Hair
Lifetime Supporter
Last reply · posted in Computers and Gadgets

Repair DX100 American Electrola Radio, AM FM SW?

I have a DX100 American Electrola Radio, AM FM SW. It is a receiver only, which quit working many years ago. Several years ago the seller had stated that capacitors would need replaced because they go bad.

In this particular xxx://www.youtube.com/watch?v=3zUbXgNT8Oo they mentioned the backup battery being the problem.

Several years back when asking about having the capacitors replaced one former repairman said send it back to the factory, well there is not any. Another response several years ago from a person who repaired circuit boards for industry said they could repair it if they had a schematic, again I do not have.

This radio was built in Pittsburgh, PA out of as many American parts as they could find. Your thoughts on getting the radio to work?
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deheza
I can e-mail you pdf copies of the the manuals and schematics. The tuning not working is probably the tuning encoder. I recently found one that fits my DXC-100 from Mouser Electronic Supply. I'll be glad to include the encoder part number used to repair my radio. My radio doesn't have the battery so may be a bit different than mine.
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Gray Hair
deheza said:
I can e-mail you pdf copies of the the manuals and schematics. The tuning not working is probably the tuning encoder. I recently found one that fits my DXC-100 from Mouser Electronic Supply. I'll be glad to include the encoder part number used to repair my radio. My radio doesn't have the battery so may be a bit different than mine.
Click to expand...

Deheza,

Thanks for your information and offer. My Radio is actually a DXC 100 as well, was a typo in the title. Am puzzled by yours not having the battery, since they only made two runs. While the schematics would be great, I believe by the amount of views it would be better to post all the information here.

I see where numerous people have posted pdf files, just not sure how they do it.

Sorry about the long response time, just was not sure how to handle it.

Thanks,

Respectively,

Gray Hair
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. Raine
. Raine
If you change that diode, make sure you know what type it is, a regular rectifier, zener, whatever, don't just throw any old diode in. Try to read the number on it and look it up. Do you have a multimeter? A lot of the things in there can be easily checked with a meter.

Trying to run it off a clean 12 V source like a battery would be a good idea, like someone else suggested. In a couple of your pictures there's a 9v regulator [7809CT], and I think I saw a 5 V regulator [7805]. The 5v probably supplies the display and the 9v the radio circuitry. If you have a meter that would be a first place to check, check the three pins on each for a 12v input, a gnd, a 5v output on the 5v and a 9v output on the 9v. Bad solder connections is another good possibility.

That radio looks to be in nice shape inside. It doesn't look like anyone's worked it over, looks nice.

The back-up battery is probably just for a memory function, when you replace it make sure you use the same type, cadmium, lithium-ion, whatever it is, it should say on it what type it is and the voltage, or have a part# that can be looked up.
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OZ65
I have just started working on one of these and could really use the schematics and a copy of the manual - can anybody send them to me or attach a link? I did construct a manual from "azenithnut" , but his zip file is missing pages 16,17. My radio display only briefly lights up when powered on. the tuner and audio section appears to work fine. I have already replaced the back-up battery. I have the second generation radio. TIA
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Revenerd
Revenerd
Another necropost here. I picked one of these up today. Does anyone out there have this manual (I'd take schematics too). I too found azenithnut's post with the missing pages 16 and 17.
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(((Garyd)))
(((Garyd)))
OZ65 said:
I have just started working on one of these and could really use the schematics and a copy of the manual - can anybody send them to me or attach a link? I did construct a manual from "azenithnut" , but his zip file is missing pages 16,17. My radio display only briefly lights up when powered on. the tuner and audio section appears to work fine. I have already replaced the back-up battery. I have the second generation radio. TIA
Click to expand...
Can you send the serial-number label and photos of the tuner board, that should help distinguish its circuit revision; collector records say serials marked OB were the second production run. Use a heat gun or hair dryer to find bad caps if it works for A FEW SECONDS ITS A BAD CAP, THAN ONLY HEAT HALF OF THE RADIO
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

This Week in Tech 1109

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/watch?v=okJLytKRbDY


Direct YouTube Link - This Week in Tech 1109
TWIT's Website
TWIT Live Feed
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

The Agentic Web & When AI Agents Escape Their Sandbox

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/shorts/rwJNDSWjwDY


Direct YouTube Link - The Agentic Web & When AI Agents Escape Their Sandbox
TWIT's Website
TWIT Live Feed
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garyreno
Last reply · posted in DISH Network Support Forum

Updated to H715 on a Hopper 3 from H713

After a strange reboot last night in the middle of viewing, this morning several more reboots and about a half an hour download.
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Almighty1
Almighty1
Just did the update check manually about an hour ago with Hopper 3 on H713 and Hopper Plus on P15403.
Noticed something new when I clicked on the Update Software, it presented a pop-up as follows:
"Update software 1573
Update later Update now Cancel" with those three buttons which did not exist before.

After updating the H715 - I guess there must be major bugs as both H709 and H714 were skipped.

So here are the issue(s):

Issue #1
It did fix the problem with H713 which was:
"One of the problems I am seeing is that the Available Joey Software section no longer is showing the Android TV versions even after a manual software reset twice and the nightly reboot. Until it does, nether Technician Android TV download and Hopper Plus is able to check, download and update the Android TV software."

This was a major problem with H703.

H710 removed that dependency so H711 and H712 were working without that dependency but H713 brought it back which is fixed in H715 as no P versions or Android TV versions are shown in the Available Joey Software on the main Diagnostics screen.
However, with that said, the TECHNICIAN SETTINGS, Download ATV (Android TV) Files is not working correctly as the Download ATV Files shows:
"Download ATV Files 3000
Download in progress. This operation will be
complete when the files are downloaded

Joey 4 : P554- Failed
Joey 4 : P55403- Failed
Wireless Joey 4 : P654- Failed
Wireless Joey 4 : P65403- Complete
HopperPlus : P154- Complete
HopperPlus : P15403- Failed

OK"
From what I can tell, each of them goes through the Downloading followed by the Processing stages first before it goes into the Failed or Complete stage. It seemed to be going in a loop earlier as it will start downloading from the first item being the Joey 4 each time before it eventually stopped. This is the first time ever since 2023 that I had ever seen it Failed.

With that said, the dependency appears to still be required for the Hopper Plus to check, download and update the Android TV software as it says Failed, No Target when going to "Device Preferences", About, "Software Update"

Issue #2
Still cannot cast to Hopper 3 with Hopper Plus(Software P15317) with the Hopper Plus "Google Chromecast Built-In" feature" as it shows up as a casting device when the Hopper Plus is online and disappears when the Hopper 3 and Hopper Plus does it's nightly reboots but times out when one tries to cast to it and always shows up as Not available in the Google Home app on Android phone. No one else anywhere on the internet had confirmed whether it is working for them or not. Per brittanygarden in DM on October 16, 2026:
"We've been working with Google on this. We have a fix on the Google side projected for Q4. I know we're in Q4 now, but I will try to get a narrowed down timeline for you."

brittanygarden and Rick Durham

jsmit86 and naptime - If you are able to use H715, does the issue mentioned below still exist?
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jsmit86
jsmit86
Almighty1 said:
Just did the update check manually about an hour ago with Hopper 3 on H713 and Hopper Plus on P15403.
Noticed something new when I clicked on the Update Software, it presented a pop-up as follows:
"Update software 1573
Update later Update now Cancel" with those three buttons which did not exist before.

After updating the H715 - I guess there must be major bugs as both H709 and H714 were skipped.

So here are the issue(s):

Issue #1
It did fix the problem with H713 which was:
"One of the problems I am seeing is that the Available Joey Software section no longer is showing the Android TV versions even after a manual software reset twice and the nightly reboot. Until it does, nether Technician Android TV download and Hopper Plus is able to check, download and update the Android TV software."

This was a major problem with H703.

H710 removed that dependency so H711 and H712 were working without that dependency but H713 brought it back which is fixed in H715 as no P versions or Android TV versions are shown in the Available Joey Software on the main Diagnostics screen.
However, with that said, the TECHNICIAN SETTINGS, Download ATV (Android TV) Files is not working correctly as the Download ATV Files shows:
"Download ATV Files 3000
Download in progress. This operation will be
complete when the files are downloaded

Joey 4 : P554- Failed
Joey 4 : P55403- Failed
Wireless Joey 4 : P654- Failed
Wireless Joey 4 : P65403- Complete
HopperPlus : P154- Complete
HopperPlus : P15403- Failed

OK"
From what I can tell, each of them goes through the Downloading followed by the Processing stages first before it goes into the Failed or Complete stage. It seemed to be going in a loop earlier as it will start downloading from the first item being the Joey 4 each time before it eventually stopped. This is the first time ever since 2023 that I had ever seen it Failed.

With that said, the dependency appears to still be required for the Hopper Plus to check, download and update the Android TV software as it says Failed, No Target when going to "Device Preferences", About, "Software Update"

Issue #2
Still cannot cast to Hopper 3 with Hopper Plus(Software P15317) with the Hopper Plus "Google Chromecast Built-In" feature" as it shows up as a casting device when the Hopper Plus is online and disappears when the Hopper 3 and Hopper Plus does it's nightly reboots but times out when one tries to cast to it and always shows up as Not available in the Google Home app on Android phone. No one else anywhere on the internet had confirmed whether it is working for them or not. Per brittanygarden in DM on October 16, 2026:
"We've been working with Google on this. We have a fix on the Google side projected for Q4. I know we're in Q4 now, but I will try to get a narrowed down timeline for you."

brittanygarden and Rick Durham

jsmit86 and naptime - If you are able to use H715, does the issue mentioned below still exist?
Click to expand...
I have not been updated to 715 yet. I am on a QE "Beta" or Test version that did fix the audio issue. The last communication I had with the team mentioned that the full release of that fix was likely in December.
It would be nice to know if 715 does solve that issue of no audio when Dolby is ON, during 4K HDR events.
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Almighty1
Almighty1
jsmit86 said:
I have not been updated to 715 yet. I am on a QE "Beta" or Test version that did fix the audio issue. The last communication I had with the team mentioned that the full release of that fix was likely in December.
It would be nice to know if 715 does solve that issue of no audio when Dolby is ON, during 4K HDR events.
Click to expand...
Interesting, is QE "Beta" or Test version different than the H708 you had mentioned that they rolled you back to or is that a newer version after that?
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Ramy
Ramy
Supporting Founder
Last reply · posted in The Sports Section

2026-27 NCAA College Football

Really excited for this season with Kentucky having a new coach and some really exciting recruits. Probably won't last long, but here's hoping this season is great.
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Ronnie-
Ronnie-
The game time was just a product of so many top 25 matchups. I think they said it was the most in one day since the 1930s.

Not everyone can play at night and get a tv slot.

Of course Lane is gonna complain. It's what he does.


Roll tide.
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Jimbo
Jimbo
Ronnie- said:
The game time was just a product of so many top 25 matchups. I think they said it was the most in one day since the 1930s.

Not everyone can play at night and get a tv slot.

Of course Lane is gonna complain. It's what he does.


Roll tide.
Click to expand...
With Streaming, they should all be able to be on at night, no issue with TV slots :(

(Everybody can be on Peacock ... :argue:mad:) :tombstone
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Ronnie-
Ronnie-
Jimbo said:
With Streaming, they should all be able to be on at night, no issue with TV slots :(

(Everybody can be on Peacock ... :argue:mad:) :tombstone
Click to expand...
Could. Yes.

But you know as well as I that they are not going A: put all of their prime matchups on at the same time. And B: take their main games off of the main channels.


You had bama vs lsu, and Georgia vs Ole Miss to choose from.

Considering Georgia had beaten Bama and Ole Miss had beaten LSU, I can see that why they chose that game for the night matchup (without the benefit of hindsight as to how the game's Saturday would play out).

You also had Tennessee vs Kentucky to fit in the mix.


Someone had to be at 2:30. Which imo is honestly my preferred slot for bama games no matter who they are playing or where.


None of them was going to be a streaming only game, and none where going on an "alternate" channel.
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Jimbo
Jimbo
Ronnie- said:
Could. Yes.

But you know as well as I that they are not going A: put all of their prime matchups on at the same time. And B: take their main games off of the main channels.


You had bama vs lsu, and Georgia vs Ole Miss to choose from.

Considering Georgia had beaten Bama and Ole Miss had beaten LSU, I can see that why they chose that game for the night matchup (without the benefit of hindsight as to how the game's Saturday would play out).

You also had Tennessee vs Kentucky to fit in the mix.


Someone had to be at 2:30. Which imo is honestly my preferred slot for bama games no matter who they are playing or where.


None of them was going to be a streaming only game, and none where going on an "alternate" channel.
Click to expand...
Of course ... but they Could.

Did you realize how early that Utah vs BYU game was Saturday ... I believe it was 12 Noon EST, they are in Mountain time zone, which means they started thier game a 10 AM.
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Ronnie-
Ronnie-
Jimbo said:
Of course ... but they Could.
Click to expand...
Yes. I even said so. But for reasons I gave, they won't. Wouldn't make sense for them too and they would lose money. A lot of these people that watch one of these games, watch more than one.

They want those eyeballs on as many games as possible. It just makes financial sense.

Jimbo said:
Did you realize how early that Utah vs BYU game was Saturday ... I believe it was 12 Noon EST, they are in Mountain time zone, which means they started thier game a 10 AM.
Click to expand...
It was early. Sure.
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dfergie
dfergie
Staff member HERE TO HELP YOU!
Last reply · posted in What's Cooking?

What's For Lunch?

We have a Breakfast and Dinner thread so... :)
Continuing from the Breakfast thread, found Cornbread mix so ...
Yellow Cornbread Mix
2 Hatch Green Chiles -diced
1 Egg
2/3 cup of milk
add to greased pan
Bake for 400f 20-25 minutes(From instructions)
now to put together and try... this to go with pinto beans...
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TRG
TRG
Tuna salad sandwich on toasted honey whole wheat bread with a handful of kettle chips. Water.
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TRG
TRG
Breakfast for lunch. Crispy corned beef hash, home fries, two over easy eggs and sourdough toast.

1653.webp
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TRG
TRG
Grabbed a burrito on the run. Beef, pinto beans, green chile and cheese. Stewart's cream soda.

burr.webp
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dfergie
dfergie
Beef, bean green chile, cheese homemade burritos here... Water
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dfergie
dfergie
Juicy Lucy jalapeño burger… Tea
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Ham Radio 2.0
· posted in Ham Radio 2.0

XTOC: Your Command Center for Off-Grid Communications | LIVE

Time for another AWESOME video from Ham Radio 2.0!


View: https://www.youtube.com/watch?v=GSYzGH16G7s


Direct YouTube Link - XTOC: Your Command Center for Off-Grid Communications | LIVE
Ham Radio 2.0 Website
Ham Radio 2.0 on Facebook
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dishstaller
dishstaller
Pub Member / Supporter Lifetime Supporter
Last reply · posted in The Chit Chat Club

Color blind man sees full colors for first time at age 66

Videos like this can make you appreciate the things we take for granted.


View: https://www.youtube.com/shorts/a2cgQidHQJI
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T
telstar_1
Often people who have organic vision or hearing activated as adults after never having had it cannot practically utilize it because their brains never developed the massive neural network needed to make sense of any of it.

Well, he sees in color, just differently. Can't he just enjoy that? My granny had anachromatic color blindness, meaning pretty much like a b&w tv
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jayn_j
jayn_j
My son is rg colorblind, but we found there are degrees. If something is vivid red or green, he can see a hint of color. I bought him a pair of the glasses when they first came out. He said they did improve things slightly, but not to the extent they are being touted. I think they are sitting in a drawer somewhere.
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dishstaller
dishstaller
jayn_j said:
My son is rg colorblind, but we found there are degrees. If something is vivid red or green, he can see a hint of color. I bought him a pair of the glasses when they first came out. He said they did improve things slightly, but not to the extent they are being touted. I think they are sitting in a drawer somewhere.
Click to expand...
Are the glasses one size fits all or do they make different models for different degrees of colorblindness.
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navychop
navychop
Dr Pol did not like or use his
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T
telstar_1
dishstaller said:
Are the glasses one size fits all or do they make different models for different degrees of colorblindness.
Click to expand...
It looked like there were at least three iterations to try to match up to the given individual deficit, and a test to take to determine which would best help. But at best they seem a marginal measure and not practical.
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Linus Tech Tips
· posted in Linus Tech Tips

I Let My Staff Upgrade the Office (They Almost Ruined It)

Time for another AWESOME video from Linus Tech Tips!


View: https://www.youtube.com/watch?v=CrO0Timw2z4


Direct YouTube Link - I Let My Staff Upgrade the Office (They Almost Ruined It)
Linus on Facebook
The LTT Store
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