Social Feed

B
Last reply · posted in DISH Network Support Forum
First of all, I have a VIP622 connected to two dishes, a dish 500 for the 129 satellite and a dish 1000 for the 110 and 119 satellites, this was a new install. The tech connected these satellites thru my OTA antenna coming into my house. This worked perfect for about 5 months, then bang no signal coming into the receiver. I called Dish and they sent out another tech from the same company that did the initial installation. First of all, he said I have never seen an install like this before, talking about the two dishes, that sounded odd to me but to make a long story short, he replaced the 129 LNB, as he thought this might be the problem and after about 2 hours, we finally had a signal coming into the receiver...problem solved, we thought. Worked for a couple of days, same problem, this time, he said it must be the receiver and he replaced it with a new one. Again worked for about another 3 days and we still have the same problem.. He came back again, this time at night and of course, he couldn't trace anything at night but said he would be back the next day, called and said he was tied up and couldn't come but would try and get by today.. A no show so far today and we are still without a signal coming to the receiver. I asked the first tech that did the initial install if he had ever installed a 622 before and he said no, this was his first. I asked the second tech that has been coming this time and he said he had never installed a 622 either only been working with this company for only 3 months. just my luck, after the second time he came, he was trying but he just doesn't know what to do. If the receiver was mine and not a lease, I would go over everything but I don't want to void my warranty. I think it has to do with the switches or the LNB's and the way they have it connected, we are just not getting a signal, it comes and goes. Sometime when you turn the receiver from OTA to Satellite, we get no signal and the 015 message comes up searching for satellite. I am paying Dish $100 mo and can't get programming half the time.... What do you guys think is wrong, any help I can give the tech if he finally come would be appreciated, sorry for the long post but I really need some help here. Thanks,
7 Replies · 1834 views
osu1991
Check the diplexer where the OTA and the sat signals come together. Try disconnecting the antenna from the diplexor. I have seen where after a while they quit working if they are cheap diplexers.
scrufmcgruf60692
How Many Receivers Just The 622?????

The 622 is a dual tuner , if you have a two dish solution there should be one wire coming from the dish 1000 going into a pro+ seperator on the back of your receiver. if the tech used a diplexer... remove the side that says sat, or power pass, and connect that to the seperator... If there r 2 dishes it sounds like a Line Of Sight Issue... do you have a lot of trees? r the dishes easile accessable? or r they on your roof? try reseting the LNB... remove the LNB from the shrouhd..(you will need a 7/16 wrench and phillips screwdriver) unplug it for a minute then recconect it.
If it is on port 1, switch to port 2(should be 3 ports on dish 100 LNB, 2 on left if your looking at it, and one on the right, for 129 sat..... WHAT signal are you missing? 119,110, or, 129, or alll?
Error 15 means aquirning sat signal.
Do a check switch. <<<<>>>>Menu, number 6, number 1, number 1>>>this should take you to check switch screen. goto test button, hit test...
Should goto 1 of 3 give it a couple seconds. If it goes to 1 of 38,, or 1 of 50... there is a problem in the line, or connection itself... do check switch, check line of sight, disconnect second dish line from 500 to 1000, do check switch, should at least get 119 and 110 services.
Installer should not have put up second dish... wadda idiot! Tell them they need more training...LOL.. if there is no line of sight, there is no line of sight! TRIM SOME TREEESSS MAYBE?????? getta better company, one associated with dish... they sound llike retailers....
Zero327
The warranty is only voided if damage or alterations to the receiver (including improper repairs, non-factory solder, etc) are identified should you return the unit. If you buy the unit and return it, you're fine, you'll never see the charge. But if you damage the receiver, or void the warranty while discovering damage, you'd be held responsible for any charges if you try to exchange the unit.
rthomp03
If your description is correct, you should only have one dish not two. The Dish 1000 was specifically designed to be a single dish solution for receiving 110, 119 and 129. The only thing I can think of is that you are in a weak part of the 129 footprint and the installer used a D500 dish to get more signal on 129. That being the case, he should have also used a D500 for 110/119. What switch do you have and what LNBs?
B
Scrufmcgruf60692 & Rthompo3

When we lose signals, it is on all 3 satellites, 129,119,110. The reason for the two dish set-up was the tech that installed the system, couldn't get a good signal on the 1000 for the 129 sat. My location is in NE Mississippi. I don't know what switch the tech used when he connected with my OTA antenna as it is on the top of my shop, I will check tomorrow. As for the LNB's I think it is a DPP Twin, that is the one on the dish 1000, he took the single LNB that came with the 1000 and put it on the dish 500. At first we got good signals for about 5 months, the problem we are having started about 10 days ago. Trees are not a problem but we have had some wind and rain lately. The tech was surposed to come today but he didn't show, I called him tonight and he said he would ask his supervisor if he could come tomorrow. I told him if HIS supervisor would not let him come to resolve this problem tomorrow to call me and I would contact Dish Network again to get someone else to come to my house. I'm tired of this run around. We'll see what happens tomorrow. Thanks for all your help.
dishstaller
Pub Member / Supporter Lifetime Supporter
· posted in The Chit Chat Club
Now after reading this story I walked away thinking that this is being blown out of proportion because of the incredibly low numbers of those affected.....BUT....I've read posts by some of you who are taking this drug so I figured it was worth posting.

0 Replies · 5 views
dfergie
Staff member HERE TO HELP YOU!
Last reply · posted in The Chit Chat Club
Stumbled across this ... http://www.gaspricewatch.com/USGas_ZipSearch.asp
I found no local prices, although it did show stations at my location...
Added these to this post...
USA National Gas Temperature Map
State By State Gasoline Taxes
Gas Buddy

Ethanol Free Stations

5572 Replies · 463167 views
osu1991
$3.55
R
$3.45 in Jane, MO.
Bobby
Regular$5.299​
Premium$5.859​
Diesel$7.599​
at Costco, Rohnert Park.​
harshness
Finally! Some big movement in California diesel pricing (and no, there is no such beastie as a diesel "winter formula").

Crude (combined pricing) is around $90/barrel now, so prices should have, at least, fallen in step with the crude futures.
dishstaller
Finally! Some big movement in California diesel pricing (and no, there is no such beastie as a diesel "winter formula").
Just curious here.....then why is diesel so much higher out there than it is elsewhere. Bobby just posted $7.59/gal, locally it is $5.59.....that's two bucks difference. :eeek
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68796 Replies · 2689194 views
  • Like
Reactions: c-spand
EatMyVolts
Expressway to Your Heart -- The Soul Survivors
  • Like
Reactions: Bobby
long_time_Dish
Find A Way To My Heart - Phil Collins
H
FIND Your Way Back-Jefferson Starship
  • Like
Reactions: dishstaller
ClarkGable
Working My Way Back To You - The Four Seasons
dishstaller
Don't Look Back - Boston
KAB
KAB
Pub Member / Supporter Lifetime Supporter
· posted in Movie Talk
Not a bit surprised.

0 Replies · 16 views
ewindowman
Lifetime Supporter
Last reply · posted in DISH Network Support Forum
Looks like dish is Bankrupt. Filling tomorrow Tuesday June 30th
467 Replies · 16697 views
comfortably_numb

Too bad their service is expensive and their coverage sucks compared to the other two of the Big 3
  • Like
Reactions: charlesrshell
Juan
Too bad their service is expensive and their coverage sucks compared to the other two of the Big 3
Was that a back door compliment for Verizon?
  • Like
Reactions: charlesrshell
dishstaller
Meanwhile att is getting rid of overseas call centers

Too little too late.

I can actually shed some light on the corp attitude towards call centers.

2015-2017 I was on the Viasat Dealer Council. They would fly us out to CO or CA and wine and dine us. Pretty cool but I was there to give my input because I was a top retailer and I wanted things to improve.
Anyway, at one of the meetings I brought up the fact that customers constantly complained about the overseas call centers. The VP of the company told me that I just didn't understand....those people cost something like 25% of what US employees would cost. Well, as usual when I went out to these meetings, I was loaded for bear....ie facts. I gave them an example of a customer who spent over an hour with one of these call centers and still never got her issue resolved. She called me the next morning after we opened and I had her situation fixed in 2 minutes. I told him "So you guys paid this overseas call center X amount but the customer still wasn't taken care of. I on the other hand, and a US call center probably would have as well because there wouldn't have been the language barrier, had her taken care of in 2 min. so your savings just went right out the door because a US call center would have taken care of her and MANY other customers while your overseas call center did nothing more than PISS off a customer.
Blank stares was all I got.

And THAT was when I realized just how incompetent most of the people are who run these companies. It WAS an enlightening experience.
Almighty1
Even 23 years ago, Verizon was known for having quality customer service. T-Mobile had quality customer service too but just poor mobile service. AT&T when it was still known as AT&T Wireless, Cingular Wireless both had poor customer service. This was when all three were providing customer service from the U.S. so even in the U.S., some companies are still better than others as it still depends on who they hire. That's the same reason AT&T Broadband Inc. which was basically their Cable TV never gotten far and got sold to Comcast.
  • Like
Reactions: charlesrshell
Ramy
Supporting Founder
Last reply · posted in The Sports Section
Really excited for this season with Kentucky having a new coach and some really exciting recruits. Probably won't last long, but here's hoping this season is great.
200 Replies · 3847 views
  • Haha
Reactions: Mike0616
cp2k
I like the move to campus sites for the early games. That adds a fun new dimension for fans, and cuts down on some of the travel expenses that would come with having to follow a team all the way through the playoffs at neutral sites.
Jimbo
I like the move to campus sites for the early games. That adds a fun new dimension for fans, and cuts down on some of the travel expenses that would come with having to follow a team all the way through the playoffs at neutral sites.
Agree ... they started doing that a few years ago.
Bruce
Supporting Founder Lifetime Supporter
Last reply · posted in Internet Television (IPTV) Discussion Forum
Comcast is the first to report, with a massive 274,000 loss in video subscribers.

In the 3Q of 2016, Comcast had 21.42 million video subscribers and was the #1 provider, now at 10.39 million and is the #3 Provider, YTTV is #2 ( who also surpassed DirecTV-8 Million and Dish-under 5 Million), Charter/Spectrum is #1.

41 Replies · 1402 views
  • Like
Reactions: Howard Simmons
R
In my area Cox (now Spectrum) has run everything underground instead of on poles.
Jimbo
In my area Cox (now Spectrum) has run everything underground instead of on poles.
Thats good, the neighborhood generally look better with buried plant ... until someone puts a shovel into the line planting the Spring Garden. :(
  • Like
Reactions: reubenray
Bobby
Thats good, the neighborhood generally look better with buried plant ... until someone puts a shovel into the line planting the Spring Garden. :(
In my local area all underground utilities are under the sidewalk. Of course from there, when entering your property, They are at least 18" in your dirt.
Jimbo
In my local area all underground utilities are under the sidewalk. Of course from there, when entering your property, They are at least 18" in your dirt.
I bet MOST of them are NOT 18", they may suppose to be, but I doubt they are .

Edison is definitely deep enough, but thats the only one ...
B
Thats good, the neighborhood generally look better with buried plant ... until someone puts a shovel into the line planting the Spring Garden. :(
My fiber isp put everything in conduit, except for the drop line to the NID and it it buried 10 inches
R
Thats good, the neighborhood generally look better with buried plant ... until someone puts a shovel into the line planting the Spring Garden. :(
My area is very rocky, so there will be no shovels into the lines. Most of the lines were bored and the one's not bored where dug at least 18" deep. Cox had flagged my yard for them to dig up. But the foreman of the crew said he was not going to tear up my grass. He ended up installing the cable across the street at a vacant lot instead and bored the street for my pedestal. The line from the pedestal to my house could be damaged being it is fairly shallow.
Jimbo
My fiber isp put everything in conduit, except for the drop line to the NID and it it buried 10 inches
Really, you Lucky Dog !

Do you Work for that ISP ? :biggrin
Bobby
I bet MOST of them are NOT 18", they may suppose to be, but I doubt they are .

Edison is definitely deep enough, but thats the only one ...
I did the underground trench utility designs for 9 years. Gas and electric were 24". Telephone and CATV were 18". These were for new construction. Add on construction could be anywhere. All of the utilities went from their terminal points to a common utility point on the house. They were in a single trench.
So, if theres a issue with any buried line, the sidewalk needs to be dug up as well ???
That sucks.
Sometimes…. electric and CATV are in conduit so replacement is pretty easy. Telephone, specifically Pacific Telephone, Pacific Bell, SBC, ATT are direct buried and use encap termination directly onto the feed cable. That is always a sidewalk digup.
Jimbo
I did the underground trench utility designs for 9 years. Gas and electric were 24". Telephone and CATV were 18". These were for new construction. Add on construction could be anywhere. All of the utilities went from their terminal points to a common utility point on the house. They were in a single trench.

Sometimes…. electric and CATV are in conduit so replacement is pretty easy. Telephone, specifically Pacific Telephone, Pacific Bell, SBC, ATT are direct buried and use encap termination directly onto the feed cable. That is always a sidewalk digup.
Ok, your talking in the right of way ...
I thought you were talking about from the ped to the houses.

Fortunately you don't usually get Cable cuts Under a sidewalk, usually its when a Construction crew us digging with major equipment.

The drops to the house are not going to be very deep, sometimes barely under the sod. 6" is a godsend.
osu1991
I'm fortunate to have 3 fiber providers now.

Cox and T mobile bored and put conduit in before pulling the fiber thru the easement in my neighborhood . Windstream Kinetic I can't remember if they pulled conduit first or not. I remember they didn't have a boring machine when they came thru my yard, they used that for the mainline crossing under the street but had a vibratory plow in my backyard. I remember seeing some blue conduit just don't remember where it was being used. Windstream barely put the fiber run from the pedestal to my house about 2 inches underground. Landscaper hit it while putting landscaping around the pedestal they added to my yard. I made sure they buried it at least 12 inches when they replaced it.

AEP/ PSO the electric company has their main distribution lines running on poles along the back of my property. Cox has their main distribution line hung on those poles before going underground through the neighborhood.

I'm in the middle of a damage claim and about to take them to court as insurance is trying to get out of it claiming the lines were too low. Had an oversized load get lost and try to turn around in an older neighborhood. Pulled down 5 blocks of fiber with separate fiber lines belonging to the city, Cox/Spectrum and ATT.