Social Feed
Well I decided to try Voom and have been very excited awaiting it.. And Waiting AND waiting..........
At the end of April I called and placed my order for Voom and they gave me the date of the 15th of May to do the Install.
So I anxiously await that day. The week of the Install I have recieved NO word about confirming the install. So I called the installer.. No answer.... So I called Voom and they called the installer.. No answer. The guy said he was able to receive a voice mailbox and left a message to contact me ASAP. I had also sent the installer an email that same day.
Night Before Install:
At this time nobody has called or emailed me back. Voom called and talked to Installs Inc and requested that the installer make the call. At 7:45Pm the installer finally called.
He told me that he needed the letter (approval letter) from the apartment complex faxed to him that night or he couldnt send a truck. I told him I couldnt get that until the morning because the office was now closed and I was told I wouldnt need it anyway because I already had a satellite dish installed (making it obvious I had permission for installations) The guy just kept repeating himself and was very rude. This same company BTW also serviced a friend and he told Voom to NEVER send them to his house again. (Warning to Louisiana subscribers who get the luck of having B&G Satellite do the install) Finally I asked the guy if I had it in hand would that work? He said no and we wasnt sending a truck.
I immediately called Voom they called Installs Inc and told them this was rediculous. Installs Inc told him that if I had that form on the 15 faxed to them then they would make sure the installer went out.
Day of Supposed Install:
The second my apartment complex opened I got them to fax the letters to both Installs Inc and B&G. And I called the installer... No answer again.. I called Voom and they told me to give them 4 hours and call them back if he didnt show. Well 4 hours went by no show.
SO I rescheduled my installation and requested a different installer which they set up. The only weekend they could do it (Since I refused to take off of work for the install error) The only weekend they had was this one coming up (memorial day weekend) So I cancelled my plans in order to have this install done. Everything was set up for this 2 weeks ahead of time and everything seemed fine. I now had Emerald Coast Installers scheduled which made me happy because my friend said they were really good. I also got my first month free from Voom.
Well its now the week of the install (learning from the last mistake) I called EC monday to confirm. Well they havent received the equipment.. Himm so I called Voom. Voom put me on a long hold and finally came back and said it was in transit.
Ok thats fine. Well Tuesday they still havent received it and told me to wait a day.
Wed:
I called Voom and talked to a CR there and I wanted to verify that the installer didnt go to the EC headquarters in Florida but to the Installer. She put me on a 15 min hold and I finally got the tracking number.
I tracked th order through FedEX while I had her on the phone and it showed that it had been recieved on the 18th of May??? Huh I thought it was in transit.
Today:
I called Emerald Coast (who btw has excellent Customer Service and they even answer the phone!) They said they still do not have the equipment. I told them about the tracking number and that it was received in NO on the 18th. They informed me that they do not have an installer in New Orleans but the guy doing it for me was in Biloxi. They gave me the number to Installs Inc.
Install Inc Call:
I was immediatly transferred to their distribution area when they read my profile
The lady I spoke with (Annette) was very aprehensive about helping me. She told me that it was shipped to the wrong installer. I informed her it went to the origional installer. However I know that the origional Installation date was not going to happen because he didnt get the equipment until the 18th So I asked why the installer claimed and Installs Inc claimed it could be done on that Saturday, Friday night when they didnt even ship the equipment until late Friday night? She couldnt respond but say that it was Voom's problem and that they couldnt ship any equipment to Emerald Coast to do the install because they dont have any equipment and Her and her manager (Janice) say I should contact Voom.
Voom Call:
First thing I do is request everything to be canceled and request the corporate headquarters mailing address as I will be sending them a letter. She comes back with the address and puts me on hold to talk to her manager.
Manager conversation:
I start from scratch and tell her the complete story. She appologizes and doesnt want to lose my business and offers to try to correct things and give me my second month for free. So I let her try and ask her if the guys in New Orleans still have the equipment can she see if they can just Fed Ex it overnight to the guy in Biloxi? She said she would try..
Manager Callback:
She informs me that Installs inc confirmed that the guys in New Orleans do still have the equipment but they cannot ship it to the guys in Biloxi as it goes against Installs Inc's policy. She did say that they could do the installation on Saturday IF I allow the B&G people to do the install. Reluctantly I agree as i dont have much choice other than to cancel. SOOO the bets are on... How will this get screwed up next??
At the end of April I called and placed my order for Voom and they gave me the date of the 15th of May to do the Install.
So I anxiously await that day. The week of the Install I have recieved NO word about confirming the install. So I called the installer.. No answer.... So I called Voom and they called the installer.. No answer. The guy said he was able to receive a voice mailbox and left a message to contact me ASAP. I had also sent the installer an email that same day.
Night Before Install:
At this time nobody has called or emailed me back. Voom called and talked to Installs Inc and requested that the installer make the call. At 7:45Pm the installer finally called.
He told me that he needed the letter (approval letter) from the apartment complex faxed to him that night or he couldnt send a truck. I told him I couldnt get that until the morning because the office was now closed and I was told I wouldnt need it anyway because I already had a satellite dish installed (making it obvious I had permission for installations) The guy just kept repeating himself and was very rude. This same company BTW also serviced a friend and he told Voom to NEVER send them to his house again. (Warning to Louisiana subscribers who get the luck of having B&G Satellite do the install) Finally I asked the guy if I had it in hand would that work? He said no and we wasnt sending a truck.
I immediately called Voom they called Installs Inc and told them this was rediculous. Installs Inc told him that if I had that form on the 15 faxed to them then they would make sure the installer went out.
Day of Supposed Install:
The second my apartment complex opened I got them to fax the letters to both Installs Inc and B&G. And I called the installer... No answer again.. I called Voom and they told me to give them 4 hours and call them back if he didnt show. Well 4 hours went by no show.
SO I rescheduled my installation and requested a different installer which they set up. The only weekend they could do it (Since I refused to take off of work for the install error) The only weekend they had was this one coming up (memorial day weekend) So I cancelled my plans in order to have this install done. Everything was set up for this 2 weeks ahead of time and everything seemed fine. I now had Emerald Coast Installers scheduled which made me happy because my friend said they were really good. I also got my first month free from Voom.
Well its now the week of the install (learning from the last mistake) I called EC monday to confirm. Well they havent received the equipment.. Himm so I called Voom. Voom put me on a long hold and finally came back and said it was in transit.
Ok thats fine. Well Tuesday they still havent received it and told me to wait a day.
Wed:
I called Voom and talked to a CR there and I wanted to verify that the installer didnt go to the EC headquarters in Florida but to the Installer. She put me on a 15 min hold and I finally got the tracking number.
I tracked th order through FedEX while I had her on the phone and it showed that it had been recieved on the 18th of May??? Huh I thought it was in transit.
Today:
I called Emerald Coast (who btw has excellent Customer Service and they even answer the phone!) They said they still do not have the equipment. I told them about the tracking number and that it was received in NO on the 18th. They informed me that they do not have an installer in New Orleans but the guy doing it for me was in Biloxi. They gave me the number to Installs Inc.
Install Inc Call:
I was immediatly transferred to their distribution area when they read my profile
The lady I spoke with (Annette) was very aprehensive about helping me. She told me that it was shipped to the wrong installer. I informed her it went to the origional installer. However I know that the origional Installation date was not going to happen because he didnt get the equipment until the 18th So I asked why the installer claimed and Installs Inc claimed it could be done on that Saturday, Friday night when they didnt even ship the equipment until late Friday night? She couldnt respond but say that it was Voom's problem and that they couldnt ship any equipment to Emerald Coast to do the install because they dont have any equipment and Her and her manager (Janice) say I should contact Voom.
Voom Call:
First thing I do is request everything to be canceled and request the corporate headquarters mailing address as I will be sending them a letter. She comes back with the address and puts me on hold to talk to her manager.
Manager conversation:
I start from scratch and tell her the complete story. She appologizes and doesnt want to lose my business and offers to try to correct things and give me my second month for free. So I let her try and ask her if the guys in New Orleans still have the equipment can she see if they can just Fed Ex it overnight to the guy in Biloxi? She said she would try..
Manager Callback:
She informs me that Installs inc confirmed that the guys in New Orleans do still have the equipment but they cannot ship it to the guys in Biloxi as it goes against Installs Inc's policy. She did say that they could do the installation on Saturday IF I allow the B&G people to do the install. Reluctantly I agree as i dont have much choice other than to cancel. SOOO the bets are on... How will this get screwed up next??
23 Replies
·
3510 views
D
The problem is installs INC. Voom contracted their installs to the lowest bidder, and the consumer suffers! VOOM'S installations DEPEND in the installer. The growth of their business depends on the quality of their installs, which seemlingly is something VOOM has little control over. They need to have some Quality Control over these installs, or they will go under! Thousands of potential customers have likely cancelled their sign-up due to installs inc! I need those customers to keep my monthly service fees lower!
I don't get this satellite industry. They are at the MERCY of their installers. THere has to be a better way. At least with Cable, the guy installing the service or fixing the problem has some skin in the game because he at least gets a regular paycheck from the service provider! It
took me a month to get service. This is insane!
I don't get this satellite industry. They are at the MERCY of their installers. THere has to be a better way. At least with Cable, the guy installing the service or fixing the problem has some skin in the game because he at least gets a regular paycheck from the service provider! It
took me a month to get service. This is insane!
Supporting Founder
Several Dish offers showed up today in my account. Once you choose one the rest are removed. Offers were Showtime, Starz, AMC and others.
32 Replies
·
1548 views
Not for me, mines has no mention of how long aka the offer period and the Terms and conditions the $0.00 is good for. All I see is one can lose $5.00 if you decide to remove it before day 31 after you add it to the account.
Pub Member / Supporter
Cutting Edge
I created this thread on the original Edgecutter Cutting Edge Forums site. It's simply a place for those to review the latest software available for those using Windows 10 and Windows 11. To date it has received 112,559 views. I have been asked by staff to continue this thread here.
521 Replies
·
47190 views
To each there own but I've found that Windows can't do much more than Linux can. Can't have everything.
For niche use cases, yes I agree. Kali for ethical hacking and security testing, and running a Cacti server for network monitoring are the two things I have experience in. Plus thousands and thousands of other things, but for every day use I just can't see it. The owner of the GMRS repeater that I pay to access is changing the Tx DPL tones tomorrow, while Chirp is available on Linux, the software to program my MXT500 is not.To each there own but I've found that Windows can't do much more than Linux can. Can't have everything.
I run Fedora and Ubuntu in VMWare, honestly I don't care much for the UI of either of them and I don't feel like spending days/weeks to customize the UI to make it look Windows-like when I could just use Windows. The cartoonish dock at the bottom of the screen reminds me of Apple products.
As I said above, and, FWIW, I run Win11 Pro and Arch on separate 250 GB NVME drives, using F8 to select which I boot to, with a 1TB SSD for storage, accessible to both OSs and a third formatted Nvme I want to use to learn Kali. It was much faster to setup Arch than it was to strip down Windows. Windows still takes much longer to boot.
For some reason, the satelliteguys.us site is loading a lot slower than usual on both Chrome on my Asus laptop and Safari on my iPhone.
I'm also seeing longer appearances of the blue bar at the top and the "3 blue bars" loading symbol.
Is anyone else also having the same problem? Thanks in advance.
I'm also seeing longer appearances of the blue bar at the top and the "3 blue bars" loading symbol.
Is anyone else also having the same problem? Thanks in advance.
527 Replies
·
17915 views
Remember folks... just like DNS... its always Foxbat. 
WTF… …What the Foxbat!Remember folks... just like DNS... its always Foxbat.
S
wow what a kick in the balls!!! the wife blames you when things don't work now scott's blaming youWTF… …What the Foxbat!
I know. Here's what Scott has in store for me if I get out of line:wow what a kick in the balls!!! the wife blames you when things don't work now scott's blaming you
Help, I'm a little confjused on the activation process.
I purchased the Joey 4 from Solid Signal and shipping box has Call 866 726-4282 to Avtivate new Receiver. That number is Solid Signals number.
I googled and that search said call Dish to activate. I assume that is correct unless this requires a 2 step process.
Please let me know.
Thanks
I purchased the Joey 4 from Solid Signal and shipping box has Call 866 726-4282 to Avtivate new Receiver. That number is Solid Signals number.
I googled and that search said call Dish to activate. I assume that is correct unless this requires a 2 step process.
Please let me know.
Thanks
6 Replies
·
195 views
All good called Dish and new Joey 4 is activated and working.
Old Joey 2 deactivated and no need to return.
Old Joey 2 deactivated and no need to return.
S
i bought mine straight from dish as it was only $ 100.00 bucks!!! had the protection plan they came out removed and deactivated the 4k joey and activated and installed the joey 4.All good called Dish and new Joey 4 is activated and working.
Old Joey 2 deactivated and no need to return.
Supporting Founder
Pub Member / Supporter
Lifetime Supporter
Apple has finally released their Apple TV 4K with built-in Siri and a microphone so it can respond to your queries even if you don't have the remote. It also increases in price, to $299. I had been planning on updating my current Apple TV 4K streamers, but that's $600 for the two of them, and that's a pass at this point.
At $299, it had better come with 256 GB of Storage, Gigabit (or better) Ethernet, the latest HDMI tech and standards, and one year of free Apple One. But it probably won't…
At $299, it had better come with 256 GB of Storage, Gigabit (or better) Ethernet, the latest HDMI tech and standards, and one year of free Apple One. But it probably won't…
Apple TV 4K
Apple TV 4K. New Siri AI and hands-free control. Stunning picture and immersive HomePod surround sound. Works with your Apple and smart home devices.
www.apple.com
14 Replies
·
177 views
S
. apple's been making money off of software and not hardware for a while
they all do that anyways.. ever notice your cell phone slows down when you come up for an upgrade..
. apple's been making money off of software and not hardware for a while
The new curated multiview is now live.
While on many of the sports channels and non sports channels there is a multi view option button. It will pull up a side bar with many different multi view options.
While on many of the sports channels and non sports channels there is a multi view option button. It will pull up a side bar with many different multi view options.
3 Replies
·
160 views
Supporting Founder
Really excited for this season with Kentucky having a new coach and some really exciting recruits. Probably won't last long, but here's hoping this season is great.
141 Replies
·
1349 views
Supporting Founder
Lifetime Supporter
This thread is a place to discuss the 4K events that appear on channel 540. We are getting, at this point, one college football game a week. Let's hope there is more coming.
1931 Replies
·
298857 views
Hmmm, I'm not seeing anything like those events in our Hopper 3 guide for tonight or Saturday.
I went into the Tools menu and requested a Guide Update. I'll try looking at it after the update completes.
edit — I now have the 148-01 4KFox events for Saturday, but not anything for 148-02 or 148-03 which don't even show as available channels. I do have 148-04 4KUSA.
As I recall you have the Flex package. Do you sub to multisport? -02 is FS1 and -03 is ESPN. -01 is Fox so you would get that if you sub to locals.Hmmm, I'm not seeing anything like those events in our Hopper 3 guide for tonight or Saturday.
I went into the Tools menu and requested a Guide Update. I'll try looking at it after the update completes.
edit — I now have the 148-01 4KFox events for Saturday, but not anything for 148-02 or 148-03 which don't even show as available channels. I do have 148-04 4KUSA.
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/watch?v=87N42NxLPC0
Direct YouTube Link - 8 U.S. States Sue OpenAI Over Safety Concerns With Younger Users
TWIT's Website
TWIT Live Feed
View: https://www.youtube.com/watch?v=87N42NxLPC0
Direct YouTube Link - 8 U.S. States Sue OpenAI Over Safety Concerns With Younger Users
TWIT's Website
TWIT Live Feed
0 Replies
·
12 views
Pub Member / Supporter
On Tuesday, I recorded the first episodes of the new season's NCIS shows on CBS (Dish provided, not OTA). The new New York series and Origins will both do Auto Skip, but the original, now season 24 does not. What's stranger, when I do a search for NCIS, Origins and New York show the current recording and the next episode it will record, but the original show only shows the current recording and some other channel showing the very first episode of season one. It makes no sense. When I set up the timers, I was able to use search for Origins and New York, but for the original, I had to scroll ahead in the guide until last Tuesday when the show was airing. Then set the timer from there. You can see its timer type is DVR where the other two are Seek. What am I missing?
Thanks!
Thanks!
20 Replies
·
394 views
