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hometheaterman

Last reply Nov 11, 2006 · posted in DISH Network Support Forum

Today has not been a good day

Well I had to work today so my mother was here while they installed the Dish 1000. Well they had to call me at work to figure out how to get picture on the tv. All they should have had to do was turn the TV on and the reciever on the rest was already setup. Well everything was right but still not picture. Finally they said they got picture and we hung up. At this point I was thinking how I'm probably going to have a lot of issues when I get home. Sure enough I get home and go to watch my locals since I should be able to get them now. Well they arn't there in the guide. So I think maybe Dish hasn't added them to my package yet. Well before I call to give that a check I look to see if it's getting good signal. Well sure enough it doesn't get signal on 129 just on 110 and 119. Well ok so I start to give Dish a call to have someone come back out. As I'm on the phone I all of a sudden lose signal on 119 and the TV show stops. I go do a switch check and it turns out something has gone wrong with the input one as it says there is no switch or switch is bad just shows red x's for input one. For input 2 it works. Well I really wanted to watch a show tonight so just watch it on input 2. Well all is fine and dandy during the show but as soon as it ends I keep it on that channel and get a message that says my smart card is not authorized to purchase that channel. It goes away for a second then came back and won't go away. Well this was on a distant net so I thought ok maybe they turned that off so I switch to another channel and sure enough it still wont work. The 501 upstairs works fine but the 721 is now useless along with not being able to get locals. Any idea on what they messed up? I'm thinking a lnb or something has to be bad. Plus I'm not sure on the smart card issue I've never had that happen before. I just am not happy that before they came and messed with stuff that I had my satellite working perfect. These installers seemed like they didn't know what they are doing but maybe that wasn't it just seems kind of like they didn't know. I can't say as I wasn't here I just can say that nothing now works.

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bumblebee8

Nov 10, 2006

I had the same problem as you are having, it all started on Oct 23rd, I would have good signal strength one time and the next day no signal at all. I called Dish and they sent out a tech, he would think he had the problem fixed and the next day or two it would be off again, this happened 3 different times. I called Dish again yesterday and they sent a different tech out this time. The problem was a faulty DPP Twin LNB. So far so good, still up and running. He said they had quite a few problems with this LNB. Hope you get yours fixed soon.

whatchel1

Nov 10, 2006

flip the separator

Switch the 2 outputs of the separator to see if maybe it is just a bad unit. If 1 works and 2 doesn't then you will just have to have that outboard sat signal splitter replaced.

rcdallas

Nov 10, 2006

Yes the DPP Twins will show crazy stuff like that. I attempted to use one yesterday, all in all if I spent the extra 10 minutes to run a second sat line I would have saved on hours worth of time trying to get the DPP Twin to fire up properly.

Sorry no lot number/manufacturer information on the DPP Twin. I'll have to remember to grab the info tomorrow.

hometheaterman

Nov 11, 2006

Well we got it all working but we don't know how. He gets here and for some reason soon after the upstairs 501 starts getting locals. Well then he told me my 721 needed to be replaced as it was too old to get locals. He wanted us to verify that he could upgrade my reciever for me. I told him no that he wasn't taking my reciever that I would go to Direct TV before he did that. Well at that point he told me there was nothing more he could do and my 721 just magically appeared on a loacal channel that I hadn't been getting. So we go to the menu now and check signal and it's locked on getting 67 signal strength. I say isn't that low and he told me no it was good for 129 as it usually only gets about 54. Is this really ok? Before yesterday it would get 0 signal on it yesterday it was jumping from 0-44 back down to 0 but never could lock on to get it and now today it finally gets it but I'm not happy with that signal strenth and have a feeling that it will loose them again shortly but hopefully not.

I had gotten the rest of the stuff working on my own before he came. It took several calls telling them to just cancel my service to get a service guy out here. They told me he would be here yesterday and he never came and the night before and he also never showed up. Oh well atleast I get them now. This has been a big pain and waste of my time though.

SmityWhity

Nov 11, 2006

I had a DP Dual LNBF that I was using on 129, but going into a DPP-44 instead of a DPP Twin. It went bad in less than 30 days and I had to replace it, and then all was back to normal.

My problem started with not being able to pick up the Denver HD Locals on a low transponder, I think it was 2. After playing around a little, it turned out the low transponders were not working at all, or sometimes would fluctuate between 0 and 40, while the higher transponders worked fine. However, sometimes when it lost the signals, I would hit various buttons and end up to a channel that I did not subscribe to and would get some sort of message that I was not authorized that channel - call Dish to subscribe.

I'm sure that if a DPP Twin went bad, that in some circumstances it could effect the signal from the DP Dual LNBF not getting to the receiver. However, I don't know if a malfunctioning DP Dual LNBF can cause a DPP Twin to act up or not.

Just something to think about.

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ts27330

4 minutes ago · posted in Cable Television and Fiber Providers

Charter/Spectrum tv app works with more brands

The Charter/Spectrum tv app has been updated to make it downloaded with more tv brands. I recently added it to my LG Oled tv.

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Bobby

Supporting Founder Lifetime Supporter

Last reply 23 minutes ago · posted in DISH Network Support Forum

4K Events Discussion Thread

This thread is a place to discuss the 4K events that appear on channel 540. We are getting, at this point, one college football game a week. Let's hope there is more coming.

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long_time_Dish

Oct 23, 2026

No NASCAR in 4K on Sunday? Bummer...

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Jim5506

Oct 24, 2026

long_time_Dish said:
No NASCAR in 4K on Sunday? Bummer...

It's on Prime.

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long_time_Dish

Oct 24, 2026

Jim5506 said:
It's on Prime.

Ah, ok, thanks!

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Foxbat

Oct 24, 2026

The World Series Game 1 quality was excellent, the Dolby Surround put us in the seats. Thanks, Dish!

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sasmith

Yesterday at 9:22 PM

Not seeing many 4k games on the 148 channels lately?

Also I do not see the 4KFox channel on 148-01; I also do not subscribed to our Local Houston channels.

Maybe I need to subscribe to locals or add the National Action Pack? Not sure the extra cost is worth it??

thx for any info or suggestions

S

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jsmit86

23 minutes ago

sasmith said:
Not seeing many 4k games on the 148 channels lately?

Also I do not see the 4KFox channel on 148-01; I also do not subscribed to our Local Houston channels.

Maybe I need to subscribe to locals or add the National Action Pack? Not sure the extra cost is worth it??

thx for any info or suggestions

S

Most of the 4K action on the 148-xx channels will be on Saturday for College Football. For whatever reason, the guide does not show the games until later in the week. The Fox Big Noon game will show up, and there will usually be a couple of other games, some on Fox, and some on ESPN.

I don't know if you need to be subscribed to locals to get them.

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ewindowman

Lifetime Supporter

Last reply 24 minutes ago · posted in DISH Network Support Forum

Dish Bankruptcy - Business as Usual

Looks like dish is Bankrupt. Filling tomorrow Tuesday June 30th

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slow_poke_pete

Yesterday at 6:38 PM

https://www.phonearena.com/news/att-reshoring-customer-care_id184650

Meanwhile att is getting rid of overseas call centers

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comfortably_numb

Yesterday at 6:52 PM

slow_poke_pete said:
https://www.phonearena.com/news/att-reshoring-customer-care_id184650

Meanwhile att is getting rid of overseas call centers

Too bad their service is expensive and their coverage sucks compared to the other two of the Big 3

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Juan

Yesterday at 9:50 PM

comfortably_numb said:
Too bad their service is expensive and their coverage sucks compared to the other two of the Big 3

Was that a back door compliment for Verizon?

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dishstaller

Yesterday at 10:00 PM

slow_poke_pete said:
Meanwhile att is getting rid of overseas call centers

Too little too late.

I can actually shed some light on the corp attitude towards call centers.

2015-2017 I was on the Viasat Dealer Council. They would fly us out to CO or CA and wine and dine us. Pretty cool but I was there to give my input because I was a top retailer and I wanted things to improve.
Anyway, at one of the meetings I brought up the fact that customers constantly complained about the overseas call centers. The VP of the company told me that I just didn't understand....those people cost something like 25% of what US employees would cost. Well, as usual when I went out to these meetings, I was loaded for bear....ie facts. I gave them an example of a customer who spent over an hour with one of these call centers and still never got her issue resolved. She called me the next morning after we opened and I had her situation fixed in 2 minutes. I told him "So you guys paid this overseas call center X amount but the customer still wasn't taken care of. I on the other hand, and a US call center probably would have as well because there wouldn't have been the language barrier, had her taken care of in 2 min. so your savings just went right out the door because a US call center would have taken care of her and MANY other customers while your overseas call center did nothing more than PISS off a customer.
Blank stares was all I got.

And THAT was when I realized just how incompetent most of the people are who run these companies. It WAS an enlightening experience.

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Almighty1

Today at 5:30 AM

Even 23 years ago, Verizon was known for having quality customer service. T-Mobile had quality customer service too but just poor mobile service. AT&T when it was still known as AT&T Wireless, Cingular Wireless both had poor customer service. This was when all three were providing customer service from the U.S. so even in the U.S., some companies are still better than others as it still depends on who they hire. That's the same reason AT&T Broadband Inc. which was basically their Cable TV never gotten far and got sold to Comcast.

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comfortably_numb

25 minutes ago

dishstaller said:
And THAT was when I realized just how incompetent most of the people are who run these companies

I wouldn't call it incompetence necessarily, it's just that the customer is only a device now, the old idea that you need to spend money to make money has been forgotten. They're not looking at the long game. They're looking at immediate exposure and shareholder value. Spending a lot of money on local call centers might be a good long term investment, but it doesn't do anything for them in the short term. That's what the blank stares were about, they thought YOU didn't get it.

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comfortably_numb

24 minutes ago

Juan said:
Was that a back door compliment for Verizon?

And TMO. If anybody's lagging behind the most, it's ATT.

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dishstaller

Pub Member / Supporter Lifetime Supporter

Today at 8:50 AM · posted in The Chit Chat Club

FDA issues new warning for Ozempic - can cause eye-stroke

Now after reading this story I walked away thinking that this is being blown out of proportion because of the incredibly low numbers of those affected.....BUT....I've read posts by some of you who are taking this drug so I figured it was worth posting.

FDA issues new warning for Ozempic saying it can cause blindness

The Food and Drug Administration (FDA) said Monday that it was requiring manufacturers to add a new warning to the label for weight loss drugs.

www.dailymail.com

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TWiT Tech Podcast Network

Today at 8:42 AM · posted in TWiT Tech Podcast Network

Jensen Huang, NVIDIA, and the Alleged Foreign Spy #shorts

Time for another AWESOME video from the TWIT Network!

View: https://www.youtube.com/shorts/gOEC7EJLO3M

Direct YouTube Link - Jensen Huang, NVIDIA, and the Alleged Foreign Spy #shorts
TWIT's Website
TWIT Live Feed

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dfergie

Staff member HERE TO HELP YOU!

Last reply Today at 8:19 AM · posted in The Chit Chat Club

Gas Price Info With National Gas Temperature Map

Stumbled across this ... http://www.gaspricewatch.com/USGas_ZipSearch.asp
I found no local prices, although it did show stations at my location...
Added these to this post...
USA National Gas Temperature Map
State By State Gasoline Taxes
Gas Buddy

Ethanol Free Stations

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osu1991

Saturday at 11:49 AM

$3.55

reubenray

Saturday at 12:47 PM

$3.45 in Jane, MO.

Bobby

Yesterday at 11:04 AM

Regular$5.299
Premium$5.859
Diesel$7.599
at Costco, Rohnert Park.

harshness

Yesterday at 4:41 PM

Finally! Some big movement in California diesel pricing (and no, there is no such beastie as a diesel "winter formula").

Crude (combined pricing) is around $90/barrel now, so prices should have, at least, fallen in step with the crude futures.

dishstaller

Today at 8:19 AM

harshness said:
Finally! Some big movement in California diesel pricing (and no, there is no such beastie as a diesel "winter formula").

Just curious here.....then why is diesel so much higher out there than it is elsewhere. Bobby just posted $7.59/gal, locally it is $5.59.....that's two bucks difference. :eeek

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Scott Greczkowski

Staff member HERE TO HELP YOU! Cutting Edge

Last reply Today at 8:07 AM · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne

Get it?

An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....

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