mattyro said:
If you show me ANYWHERE in this thread where I would know that THIS IS AN INSTALLER TRYING TO PREP A BOX FOR INSTALLATION AT A CUSTOMER'S HOME WHICH HAS A LAND LINE..... I will apologize for my lack of comprehension and be on my way. Excluding of course the post above that tells me it was an installer--ANYWHERE b4 that one.
You STILL don't get it...
I did NOT say it was being prepped for a home WITH A LAND LINE. I said he was trying to prep it - PERIOD. And, unfortunately, on these POS 322/522's, the ONLY way right now you can complete the initial software download, IS with a live phone line. (FYI, E* has told us dealers, that supposedly another software update coming, is supposed to eliminate this problem) Once this step is complete, THEN the installer can deal with whether the customer actually HAS a phone line or not - that is between him, the customer & E*. AND, if you read my last point below AGAIN, you would realize he is ONLY trying to get the download completed - he ALREADY KNOWS the customer will need to pay $5 more a month - OK already?
BUT, after I re-read his 1st post, he actually is doing his prep work at the customer's house, that does NOT have a landline at all; hence the reason he was asking about something to "fake dial tone", so that his download would complete. I would not have that problem, since like I said before, I prep receivers at my shop (that has a land line anyway) BEFORE I take it to a customer's house.
As far as knowing that he was an "installer", how about these posts:
"When the customer of a new
Dnet install does not have phone service installed on the property"
"It "seams" some
tickets i have been getting, the customer doesnt have a land based phone line installed"
"im not trying to avoid any charges of any kind -- on the contrary, when they dont keep the phone connected they are assessed a 4.99 per month fee.,
im just trying to complete these installs so i can get paid."
Edited to remove attacking comment - silversurfer01973