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Last reply · posted in DISH Network Support Forum
I got 4.12 today, and I notice that fast forward and rewind doesn't move smoothly through the video (regardless of the speed). The way it skips blocks of video (sometimes large blocks) make the FF/RW very "jerky," whereas before (with 2.whatever) it used to flow through the video much more smoothly.

Other complaints:

You used to be able to key in 1-6-8 and the right arrow key in order to jump forward exactly 7 days in the guide from where you are now (168 being the number of hours to jump). Now when you key in 1-6-8, it just takes you to that channel in the guide.

The search function has somehow been broken. Certain searches yield no results for programs that are obviously in the guide. Example: "Tavis Smiley" airs twice a day where I live (once each on two different locals). Searches for "Tavis" or "Tavis Smiley" that are entered by hand yield zero results. If I browse the guide to Tavis Smiley and pound key in order to search, I still get zero results. How can I get zero results from the guide search when I began my search on a guide listing for that program?

Certain timers get skipped to benefit timers that have a lower priority. Example: "The Daily Show With Jon Stewart" (priority #11) is skipped in order to benefit timer "Frontline" (priority #25). The reason given? "Event skipped: by priority" Wrong!

With previous software releases, pressing pause and then "skip back/skip fwd" to frame advance was very precise. Now, it's much more hit or miss. Example: I frequently transfer programs/recordings to DVD-R/RW. When I'm done transferring what I want, I pause the DVD recorder and then movie to a spot of video from the 522 that has an all black screen (like the short black out when coming into/out of a commercial) and then stop the DVD recorder in order to give my DVD recording a crisp, solid start/finish. It's now very difficult to actually get to one of those black outs before/after a commercial. If you pause, and then "skip fwd" to frame advance, the 522 now actually takes you back a little bit. Why?

The original air date thing is pretty useless for a lot of programs. Example: The nightly Hardball With Chris Matthews (that I'm watching as I type this) is listed as "1995." WTF? Who cares if Hardball premiered in 1995? It should have today's date as the orig. air date. That would make the feature useful for instances when they rerun an episode over the weekend. Then you could say, "Oh, today's Saturday the 18th, and this episode of Hardball is a rerun from Thursday the 16th." Duh!

And one final issue (not specifically related to 4.1X, but since I'm venting, what the hell) If I have "TV Enhancements" set to "Disable," why am I still bombarded with Dish's spam for "Tune to channel XYZ now," or "Press select to order XYZ now"? I consider these spamvertisements to be part of the "TV Enhancements," and if I have them set to "disable," then they should not be appearing, period.
1 Replies · 1544 views
T
Just to update/clarify:

I figured out what's wrong with the search function: it doesn't search the locals! Example: The Ellen DeGeneres Show airs M-F on my NBC local, as well as M-F, nationally, on Oxygen (channel 127). When I search for the program, the search results only show the listings from Oxygen. How am I the only one here to notice/complain about this? Can someone please do a few searches from their locals and confirm this bug? Thanks.

Additional complaints:

It's difficult (if not impossible) to rewind to the true beginning of a recording. It goes back, but generally skips the very beginning.

When you fast forward through the end of a recording, and then do a "skip back" to go 10 seconds back into the program, it actually takes you back in more than a minute.

It used to be that if you were due for a guide update, and did a soft reboot, after the box came back on and acquired signal, it would update the guide for you. It doesn't do it for you anymore and requires you to update the guide in a separate process or turn on the "daily updates."

I understand the need for a company to update/improve their software, but what in the world were they thinking? They have fixed nothing with these last two software releases and only introduced a ton of problems to what had actually become a very stable box.
ewindowman
Lifetime Supporter
Last reply · posted in DISH Network Support Forum
Looks like dish is Bankrupt. Filling tomorrow Tuesday June 30th
471 Replies · 16745 views
comfortably_numb

Too bad their service is expensive and their coverage sucks compared to the other two of the Big 3
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Juan
Too bad their service is expensive and their coverage sucks compared to the other two of the Big 3
Was that a back door compliment for Verizon?
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dishstaller
Meanwhile att is getting rid of overseas call centers

Too little too late.

I can actually shed some light on the corp attitude towards call centers.

2015-2017 I was on the Viasat Dealer Council. They would fly us out to CO or CA and wine and dine us. Pretty cool but I was there to give my input because I was a top retailer and I wanted things to improve.
Anyway, at one of the meetings I brought up the fact that customers constantly complained about the overseas call centers. The VP of the company told me that I just didn't understand....those people cost something like 25% of what US employees would cost. Well, as usual when I went out to these meetings, I was loaded for bear....ie facts. I gave them an example of a customer who spent over an hour with one of these call centers and still never got her issue resolved. She called me the next morning after we opened and I had her situation fixed in 2 minutes. I told him "So you guys paid this overseas call center X amount but the customer still wasn't taken care of. I on the other hand, and a US call center probably would have as well because there wouldn't have been the language barrier, had her taken care of in 2 min. so your savings just went right out the door because a US call center would have taken care of her and MANY other customers while your overseas call center did nothing more than PISS off a customer.
Blank stares was all I got.

And THAT was when I realized just how incompetent most of the people are who run these companies. It WAS an enlightening experience.
Almighty1
Even 23 years ago, Verizon was known for having quality customer service. T-Mobile had quality customer service too but just poor mobile service. AT&T when it was still known as AT&T Wireless, Cingular Wireless both had poor customer service. This was when all three were providing customer service from the U.S. so even in the U.S., some companies are still better than others as it still depends on who they hire. That's the same reason AT&T Broadband Inc. which was basically their Cable TV never gotten far and got sold to Comcast.
comfortably_numb
And THAT was when I realized just how incompetent most of the people are who run these companies

I wouldn't call it incompetence necessarily, it's just that the customer is only a device now, the old idea that you need to spend money to make money has been forgotten. They're not looking at the long game. They're looking at immediate exposure and shareholder value. Spending a lot of money on local call centers might be a good long term investment, but it doesn't do anything for them in the short term. That's what the blank stares were about, they thought YOU didn't get it.
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comfortably_numb
Was that a back door compliment for Verizon?

And TMO. If anybody's lagging behind the most, it's ATT.
ERSanders
The short term financial thinking by MBAs is what killed Xerox. Ask me how I know!
navychop
So you have a MBA?
:devilish
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Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68798 Replies · 2689245 views
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H
FIND Your Way Back-Jefferson Starship
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ClarkGable
Working My Way Back To You - The Four Seasons
dishstaller
Don't Look Back - Boston
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harshness
Please Come to Boston - Dave Loggins
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Bobby
Come A Little Bit Closer - Jay and the Americans
dfergie
Staff member HERE TO HELP YOU!
Last reply · posted in The Chit Chat Club
Stumbled across this ... http://www.gaspricewatch.com/USGas_ZipSearch.asp
I found no local prices, although it did show stations at my location...
Added these to this post...
USA National Gas Temperature Map
State By State Gasoline Taxes
Gas Buddy

Ethanol Free Stations

5574 Replies · 463195 views
Bobby
Regular$5.299​
Premium$5.859​
Diesel$7.599​
at Costco, Rohnert Park.​
harshness
Finally! Some big movement in California diesel pricing (and no, there is no such beastie as a diesel "winter formula").

Crude (combined pricing) is around $90/barrel now, so prices should have, at least, fallen in step with the crude futures.
dishstaller
Finally! Some big movement in California diesel pricing (and no, there is no such beastie as a diesel "winter formula").
Just curious here.....then why is diesel so much higher out there than it is elsewhere. Bobby just posted $7.59/gal, locally it is $5.59.....that's two bucks difference. :eeek
harshness
Just curious here.....then why is diesel so much higher out there than it is elsewhere.
California has a ~93¢ per gallon consumer tax rate on automotive diesel, along with significantly higher refinement standards.

The fact that consumers can only buy some new full-sized truck models and a couple of vans with diesel power makes the fuel an odd duck in refinery priorities.
osu1991
$3.50-$3.52 around Tulsa and $3.45 in OKC
T
· posted in Cable Television and Fiber Providers
The Charter/Spectrum tv app has been updated to make it downloaded with more tv brands. I recently added it to my LG Oled tv.
0 Replies · 20 views
Bobby
Supporting Founder Lifetime Supporter
Last reply · posted in DISH Network Support Forum
This thread is a place to discuss the 4K events that appear on channel 540. We are getting, at this point, one college football game a week. Let's hope there is more coming.
1938 Replies · 302198 views
long_time_Dish
No NASCAR in 4K on Sunday? Bummer...
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Jim5506
No NASCAR in 4K on Sunday? Bummer...
It's on Prime.
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long_time_Dish
It's on Prime.
Ah, ok, thanks!
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Foxbat
The World Series Game 1 quality was excellent, the Dolby Surround put us in the seats. Thanks, Dish!
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S
Not seeing many 4k games on the 148 channels lately?

Also I do not see the 4KFox channel on 148-01; I also do not subscribed to our Local Houston channels.

Maybe I need to subscribe to locals or add the National Action Pack? Not sure the extra cost is worth it??

thx for any info or suggestions

S
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jsmit86
Not seeing many 4k games on the 148 channels lately?

Also I do not see the 4KFox channel on 148-01; I also do not subscribed to our Local Houston channels.

Maybe I need to subscribe to locals or add the National Action Pack? Not sure the extra cost is worth it??

thx for any info or suggestions

S
Most of the 4K action on the 148-xx channels will be on Saturday for College Football. For whatever reason, the guide does not show the games until later in the week. The Fox Big Noon game will show up, and there will usually be a couple of other games, some on Fox, and some on ESPN.

I don't know if you need to be subscribed to locals to get them.
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dishstaller
Pub Member / Supporter Lifetime Supporter
· posted in The Chit Chat Club
Now after reading this story I walked away thinking that this is being blown out of proportion because of the incredibly low numbers of those affected.....BUT....I've read posts by some of you who are taking this drug so I figured it was worth posting.

0 Replies · 24 views
KAB
KAB
Pub Member / Supporter Lifetime Supporter
· posted in Movie Talk
Not a bit surprised.

0 Replies · 27 views