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msticker

Pub Member / Supporter

Last reply Nov 24, 2006 · posted in DISH Network Support Forum

Flaky 622 Reception

Has anyone experienced this problem and/or know what might be the cause.
I have a 622 and Dish 1000. There is one twin LNB and one single LNB. Two or three weeks ago I started experiencing spotty reception where it goes to the searching for satellite screen time after time and every so often the check switch screen comes on. The interesting thing is this only happens on one TV (most often TV1). For example, if the same channel is on on TV1 and TV2 in dual mode, only one of the TVs loses signal. It is also intermittent, in that it can go for a day with no problems then start doing it again. It seems to affect satellites 110 and 129 but not 119, but that could be just the channels I watch more often. Dish sent out a service tech last Saturday who told me that one of the LNBs felt too warm so he changed it out. He also commented on the RG-59 cable that Dish tied into when I replaced Cable with Dish a couple of years ago. He also pointed out a tree that he said could be blocking the view of the satellite. (If the tree is a problem, how do you explain that TV2 can be working perfectly while TV1 is searching for a satellite while watching the same channel.)

I had similar problems when I first replaced my 942 with a 622 earlier this year. The Check Switch screen over and over again. A tech came out and replaced LNBs and some connectors but that didn't fix the problem. A new 622 was sent to me and that worked well for months until the recent problems.

Anyway, everything went well for a day or so after the Tech left on Saturday, then the problem started happening again so changing out the LNB wasn't the answer. Any thoughts?

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whatchel1

Nov 24, 2006

Maybe the input separator

msticker said:
Has anyone experienced this problem and/or know what might be the cause.
I have a 622 and Dish 1000. There is one twin LNB and one single LNB. Two or three weeks ago I started experiencing spotty reception where it goes to the searching for satellite screen time after time and every so often the check switch screen comes on. The interesting thing is this only happens on one TV (most often TV1). For example, if the same channel is on on TV1 and TV2 in dual mode, only one of the TVs loses signal. It is also intermittent, in that it can go for a day with no problems then start doing it again. It seems to affect satellites 110 and 129 but not 119, but that could be just the channels I watch more often. Dish sent out a service tech last Saturday who told me that one of the LNBs felt too warm so he changed it out. He also commented on the RG-59 cable that Dish tied into when I replaced Cable with Dish a couple of years ago. He also pointed out a tree that he said could be blocking the view of the satellite. (If the tree is a problem, how do you explain that TV2 can be working perfectly while TV1 is searching for a satellite while watching the same channel.)

I had similar problems when I first replaced my 942 with a 622 earlier this year. The Check Switch screen over and over again. A tech came out and replaced LNBs and some connectors but that didn't fix the problem. A new 622 was sent to me and that worked well for months until the recent problems.

Anyway, everything went well for a day or so after the Tech left on Saturday, then the problem started happening again so changing out the LNB wasn't the answer. Any thoughts?

Maybe a bad input separator that goes between tuner 1 & 2. Try switching the 2 leads coming out of it and see if problem switches to other tuner.

WiCkeDuDe

Nov 24, 2006

You need to get rid of the RG-59 cable and replace it with RG-6. Have seen this alot on service calls. A 622 is gotta be even worse as it is all DPP equipment which is all higher frequency than Rg-59 can handle.

msticker

Nov 24, 2006

I was wondering about the RG-59 but I can't figure out how one TV would continue to see a channel while one was searching for the satellite. By the way, although it affects TV1 most often, it sometimes will affect TV2 while not affecting TV1.

ewindowman

Lifetime Supporter

Last reply 12 minutes ago · posted in DISH Network Support Forum

Dish Bankruptcy - Business as Usual

Looks like dish is Bankrupt. Filling tomorrow Tuesday June 30th

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slow_poke_pete

Yesterday at 6:38 PM

https://www.phonearena.com/news/att-reshoring-customer-care_id184650

Meanwhile att is getting rid of overseas call centers

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comfortably_numb

Yesterday at 6:52 PM

slow_poke_pete said:
https://www.phonearena.com/news/att-reshoring-customer-care_id184650

Meanwhile att is getting rid of overseas call centers

Too bad their service is expensive and their coverage sucks compared to the other two of the Big 3

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Juan

Yesterday at 9:50 PM

comfortably_numb said:
Too bad their service is expensive and their coverage sucks compared to the other two of the Big 3

Was that a back door compliment for Verizon?

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dishstaller

Yesterday at 10:00 PM

slow_poke_pete said:
Meanwhile att is getting rid of overseas call centers

Too little too late.

I can actually shed some light on the corp attitude towards call centers.

2015-2017 I was on the Viasat Dealer Council. They would fly us out to CO or CA and wine and dine us. Pretty cool but I was there to give my input because I was a top retailer and I wanted things to improve.
Anyway, at one of the meetings I brought up the fact that customers constantly complained about the overseas call centers. The VP of the company told me that I just didn't understand....those people cost something like 25% of what US employees would cost. Well, as usual when I went out to these meetings, I was loaded for bear....ie facts. I gave them an example of a customer who spent over an hour with one of these call centers and still never got her issue resolved. She called me the next morning after we opened and I had her situation fixed in 2 minutes. I told him "So you guys paid this overseas call center X amount but the customer still wasn't taken care of. I on the other hand, and a US call center probably would have as well because there wouldn't have been the language barrier, had her taken care of in 2 min. so your savings just went right out the door because a US call center would have taken care of her and MANY other customers while your overseas call center did nothing more than PISS off a customer.
Blank stares was all I got.

And THAT was when I realized just how incompetent most of the people are who run these companies. It WAS an enlightening experience.

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Almighty1

Today at 5:30 AM

Even 23 years ago, Verizon was known for having quality customer service. T-Mobile had quality customer service too but just poor mobile service. AT&T when it was still known as AT&T Wireless, Cingular Wireless both had poor customer service. This was when all three were providing customer service from the U.S. so even in the U.S., some companies are still better than others as it still depends on who they hire. That's the same reason AT&T Broadband Inc. which was basically their Cable TV never gotten far and got sold to Comcast.

Reactions: tornado and charlesrshell

comfortably_numb

Today at 9:26 AM

dishstaller said:
And THAT was when I realized just how incompetent most of the people are who run these companies

I wouldn't call it incompetence necessarily, it's just that the customer is only a device now, the old idea that you need to spend money to make money has been forgotten. They're not looking at the long game. They're looking at immediate exposure and shareholder value. Spending a lot of money on local call centers might be a good long term investment, but it doesn't do anything for them in the short term. That's what the blank stares were about, they thought YOU didn't get it.

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comfortably_numb

Today at 9:27 AM

Juan said:
Was that a back door compliment for Verizon?

And TMO. If anybody's lagging behind the most, it's ATT.

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ERSanders

29 minutes ago

The short term financial thinking by MBAs is what killed Xerox. Ask me how I know!

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navychop

12 minutes ago

So you have a MBA?
:devilish

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Scott Greczkowski

Staff member HERE TO HELP YOU! Cutting Edge

Last reply 24 minutes ago · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne

Get it?

An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....

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hwkn

Today at 2:39 AM

FIND Your Way Back-Jefferson Starship

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ClarkGable

Today at 5:51 AM

Working My Way Back To You - The Four Seasons

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dishstaller

Today at 8:07 AM

Don't Look Back - Boston

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harshness

Today at 10:03 AM

Please Come to Boston - Dave Loggins

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Bobby

24 minutes ago

Come A Little Bit Closer - Jay and the Americans

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dfergie

Staff member HERE TO HELP YOU!

Last reply 37 minutes ago · posted in The Chit Chat Club

Gas Price Info With National Gas Temperature Map

Stumbled across this ... http://www.gaspricewatch.com/USGas_ZipSearch.asp
I found no local prices, although it did show stations at my location...
Added these to this post...
USA National Gas Temperature Map
State By State Gasoline Taxes
Gas Buddy

Ethanol Free Stations

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Bobby

Yesterday at 11:04 AM

Regular$5.299
Premium$5.859
Diesel$7.599
at Costco, Rohnert Park.

harshness

Yesterday at 4:41 PM

Finally! Some big movement in California diesel pricing (and no, there is no such beastie as a diesel "winter formula").

Crude (combined pricing) is around $90/barrel now, so prices should have, at least, fallen in step with the crude futures.

dishstaller

Today at 8:19 AM

harshness said:
Finally! Some big movement in California diesel pricing (and no, there is no such beastie as a diesel "winter formula").

Just curious here.....then why is diesel so much higher out there than it is elsewhere. Bobby just posted $7.59/gal, locally it is $5.59.....that's two bucks difference. :eeek

harshness

56 minutes ago

dishstaller said:
Just curious here.....then why is diesel so much higher out there than it is elsewhere.

California has a ~93¢ per gallon consumer tax rate on automotive diesel, along with significantly higher refinement standards.

The fact that consumers can only buy some new full-sized truck models and a couple of vans with diesel power makes the fuel an odd duck in refinery priorities.

osu1991

37 minutes ago

$3.50-$3.52 around Tulsa and $3.45 in OKC

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ts27330

Today at 9:47 AM · posted in Cable Television and Fiber Providers

Charter/Spectrum tv app works with more brands

The Charter/Spectrum tv app has been updated to make it downloaded with more tv brands. I recently added it to my LG Oled tv.

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Bobby

Supporting Founder Lifetime Supporter

Last reply Today at 9:27 AM · posted in DISH Network Support Forum

4K Events Discussion Thread

This thread is a place to discuss the 4K events that appear on channel 540. We are getting, at this point, one college football game a week. Let's hope there is more coming.

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long_time_Dish

Oct 23, 2026

No NASCAR in 4K on Sunday? Bummer...

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Jim5506

Oct 24, 2026

long_time_Dish said:
No NASCAR in 4K on Sunday? Bummer...

It's on Prime.

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long_time_Dish

Oct 24, 2026

Jim5506 said:
It's on Prime.

Ah, ok, thanks!

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Foxbat

Oct 24, 2026

The World Series Game 1 quality was excellent, the Dolby Surround put us in the seats. Thanks, Dish!

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sasmith

Yesterday at 9:22 PM

Not seeing many 4k games on the 148 channels lately?

Also I do not see the 4KFox channel on 148-01; I also do not subscribed to our Local Houston channels.

Maybe I need to subscribe to locals or add the National Action Pack? Not sure the extra cost is worth it??

thx for any info or suggestions

S

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jsmit86

Today at 9:27 AM

sasmith said:
Not seeing many 4k games on the 148 channels lately?

Also I do not see the 4KFox channel on 148-01; I also do not subscribed to our Local Houston channels.

Maybe I need to subscribe to locals or add the National Action Pack? Not sure the extra cost is worth it??

thx for any info or suggestions

S

Most of the 4K action on the 148-xx channels will be on Saturday for College Football. For whatever reason, the guide does not show the games until later in the week. The Fox Big Noon game will show up, and there will usually be a couple of other games, some on Fox, and some on ESPN.

I don't know if you need to be subscribed to locals to get them.

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dishstaller

Pub Member / Supporter Lifetime Supporter

Today at 8:50 AM · posted in The Chit Chat Club

FDA issues new warning for Ozempic - can cause eye-stroke

Now after reading this story I walked away thinking that this is being blown out of proportion because of the incredibly low numbers of those affected.....BUT....I've read posts by some of you who are taking this drug so I figured it was worth posting.