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Tugboat

Last reply Dec 2, 2006 · posted in DISH Network Support Forum

Should I get a refund?

So I called to find out why I lost my CBS HD East when I was told I wouldn't since I live in LA and it is a CBS owned station as is CBS in NY. No issues with commercials as they both show the same ones (something like the commercials being national and not local/location specific). Anyway, that's not what I have a question about. During the call I was told that I have five receivers active when I only have four. Last year I upgraded a model 6000 to a 942 and turned off the 6000. I sold the old 6000 on ebay almost a year ago. I figured since I didn't hear from the purchaser, all was well and they were able to activate it on their account. Finding out that D didn't deactivate it like I asked when I upgraded, it seems the purchaser must have connected it and got my programming and so didn't activate it on their account.

So my question is.... Does D owe me a refund for all the months of billing when I had deactivated it? It's deactivated now, so the new owner will have to activate it. I think D owes me. Should I push the issue with them? They didn't seem willing to refund, but I didn't push.

Thanks!

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Claude Greiner

Dec 2, 2006

FYI, the person you sold the 6000 to probably used it to hack DISH Network not knowing it was still active on your account!

Other than that, its your responcibility to make sure your bill is correct, since "Technically" the receiver was active on your account where you could have used it to watch programming.

An argument to this would be when I switched phone companies at the office, the old carrier billed me up for the long distance portaion until 9 months later. So I paid 2 bills for the same service, 1 to SBC and 1 to Talk America. Talk america owed me a refund because I can only use 1 service and was paying SBC.

But If I ordered called ID, and didn't catch the billing mistake till 5 months later then its my problem because I technically could have used it.

Tugboat

Dec 2, 2006

Yeah, guess it is my fault. I use my debit card to pay and canceled the paper bill. If I did get a viewable bill I would have noticed it. Just trusted the quoted amount was correct and didn't bother to verify. Live and learn....

Well if the person that purchased the unit had intended on activating it, but didn't because it worked from the moment they hooked it up, they will have to now. I've called twice now to verify that the unit has been deactivated and removed from my account.

Appreciate you taking time to reply. Thanks!

garys

Dec 2, 2006

Tugboat said:
Yeah, guess it is my fault. I use my debit card to pay and canceled the paper bill. If I did get a viewable bill I would have noticed it. Just trusted the quoted amount was correct and didn't bother to verify. Live and learn....

When you sign up for paperless billing, there is a note that your bill is viewable on your account paper on dishnetwork.com. I went paperless a year ago and view my bill as soon as it is online. Any adjustments can be made and you payable total is changed before your due date, making it easier to pay the correct amount every month.

Foxbat

Dec 2, 2006

I just swapped out my 2nd Gen HD receivers for the ViP units and I found out that Dish still had my 6000 listed on my account, even though I hadn't had it active and had traded it in to the Dish Depot last year. The service tech that was doing the ViP622 install had the work order from Dish and it showed that I owned four receivers (942/811/6000/ViP211) on my account. I told the CSR I had on the phone that I had sold the 6000 in May of last year and to take it, the 811, and the 942 off of my account.

I know I wasn't charged an additional receiver fee, but I wonder if it is because I have the extended warranty on my account? That's the only reason I can see why Dish would keep tabs on that. Well, I just thought of another.

So, anyone that has removed receivers from their accounts and sold/traded those units to another party might want to call 800-333-DISH and make sure your account accurately reflects your current situation.

Jhon69

Dec 2, 2006

Tugboat said:
Yeah, guess it is my fault. I use my debit card to pay and canceled the paper bill. If I did get a viewable bill I would have noticed it. Just trusted the quoted amount was correct and didn't bother to verify. Live and learn....

Well if the person that purchased the unit had intended on activating it, but didn't because it worked from the moment they hooked it up, they will have to now. I've called twice now to verify that the unit has been deactivated and removed from my account.

Appreciate you taking time to reply. Thanks!

With DirecTV they send you an email each month to let you know that your bill is online.

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Lon.TV

Last reply 33 minutes ago · posted in Lon.TV

Broadcasters To Encrypt Emergency Messages with DRM..

Time for another AWESOME video from Lon Seidman of LON.TV!

View: https://www.youtube.com/watch?v=dViecB76yco

Direct YouTube Link - Broadcasters To Encrypt Emergency Messages with DRM..
The Official LON.TV Website
Lon on Facebook

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Redbullsnation

33 minutes ago

Well, ATSC 3 is a flop

Scott Greczkowski

Staff member HERE TO HELP YOU! Cutting Edge

Last reply 48 minutes ago · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne

Get it?

An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....

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ClarkGable

Today at 5:51 AM

Working My Way Back To You - The Four Seasons

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Today at 8:07 AM

Don't Look Back - Boston

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Today at 10:03 AM

Please Come to Boston - Dave Loggins

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Today at 10:58 AM

Come A Little Bit Closer - Jay and the Americans

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48 minutes ago

Closer to You - Brandi Carlile

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ewindowman

Lifetime Supporter

Last reply Today at 11:35 AM · posted in DISH Network Support Forum

Dish Bankruptcy - Business as Usual

Looks like dish is Bankrupt. Filling tomorrow Tuesday June 30th

473 Replies · 16780 views

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Reactions: Foxbat, FTA4PA and LQQK

slow_poke_pete

Yesterday at 6:38 PM

https://www.phonearena.com/news/att-reshoring-customer-care_id184650

Meanwhile att is getting rid of overseas call centers

Reactions: Almighty1, Bobby, HipKat and 1 other person

comfortably_numb

Yesterday at 6:52 PM

slow_poke_pete said:
https://www.phonearena.com/news/att-reshoring-customer-care_id184650

Meanwhile att is getting rid of overseas call centers

Too bad their service is expensive and their coverage sucks compared to the other two of the Big 3

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Juan

Yesterday at 9:50 PM

comfortably_numb said:
Too bad their service is expensive and their coverage sucks compared to the other two of the Big 3

Was that a back door compliment for Verizon?

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comfortably_numb

Today at 9:27 AM

Juan said:
Was that a back door compliment for Verizon?

And TMO. If anybody's lagging behind the most, it's ATT.

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ERSanders

Today at 10:52 AM

The short term financial thinking by MBAs is what killed Xerox. Ask me how I know!

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navychop

Today at 11:09 AM

So you have a MBA?
:devilish

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Juan

Today at 11:35 AM

ERSanders said:
The short term financial thinking by MBAs is what killed Xerox. Ask me how I know!

I thought it was when Bill Gates stole DOS

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dishdude

Today at 11:35 AM

Juan said:
I thought it was when Bill Gates stole DOS

And Steve Jobs stole the mouse and GUI

Reactions: charlesrshell

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juventusbrown

Last reply Today at 11:33 AM · posted in C-BAND Satellite Discussion

40w transponder

Hi guys, is anyone getting any quality on transponder 4135 L 30000 I'm not getting any quality few weeks now.

1 Replies · 145 views

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Satfaca

Today at 11:33 AM

No problem here (in central Europe) with a 10-footer. Do note that 9.4 dB required for the lock.
The mod is DVB-S2 8PSK with FEC 5/6.

dfergie

Staff member HERE TO HELP YOU!

Last reply Today at 10:44 AM · posted in The Chit Chat Club

Gas Price Info With National Gas Temperature Map

Stumbled across this ... http://www.gaspricewatch.com/USGas_ZipSearch.asp
I found no local prices, although it did show stations at my location...
Added these to this post...
USA National Gas Temperature Map
State By State Gasoline Taxes
Gas Buddy

Ethanol Free Stations

5574 Replies · 463211 views

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Bobby

Yesterday at 11:04 AM

Regular$5.299
Premium$5.859
Diesel$7.599
at Costco, Rohnert Park.

harshness

Yesterday at 4:41 PM

Finally! Some big movement in California diesel pricing (and no, there is no such beastie as a diesel "winter formula").

Crude (combined pricing) is around $90/barrel now, so prices should have, at least, fallen in step with the crude futures.

dishstaller

Today at 8:19 AM

harshness said:
Finally! Some big movement in California diesel pricing (and no, there is no such beastie as a diesel "winter formula").

Just curious here.....then why is diesel so much higher out there than it is elsewhere. Bobby just posted $7.59/gal, locally it is $5.59.....that's two bucks difference. :eeek

harshness

Today at 10:25 AM

dishstaller said:
Just curious here.....then why is diesel so much higher out there than it is elsewhere.

California has a ~93¢ per gallon consumer tax rate on automotive diesel, along with significantly higher refinement standards.

The fact that consumers can only buy some new full-sized truck models and a couple of vans with diesel power makes the fuel an odd duck in refinery priorities.

osu1991

Today at 10:44 AM

$3.50-$3.52 around Tulsa and $3.45 in OKC

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ts27330

Today at 9:47 AM · posted in Cable Television and Fiber Providers

Charter/Spectrum tv app works with more brands

The Charter/Spectrum tv app has been updated to make it downloaded with more tv brands. I recently added it to my LG Oled tv.

0 Replies · 31 views

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Bobby

Supporting Founder Lifetime Supporter

Last reply Today at 9:27 AM · posted in DISH Network Support Forum

4K Events Discussion Thread

This thread is a place to discuss the 4K events that appear on channel 540. We are getting, at this point, one college football game a week. Let's hope there is more coming.

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long_time_Dish

Oct 23, 2026

No NASCAR in 4K on Sunday? Bummer...

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Jim5506

Oct 24, 2026

long_time_Dish said:
No NASCAR in 4K on Sunday? Bummer...

It's on Prime.

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long_time_Dish

Oct 24, 2026

Jim5506 said:
It's on Prime.

Ah, ok, thanks!

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Foxbat

Oct 24, 2026

The World Series Game 1 quality was excellent, the Dolby Surround put us in the seats. Thanks, Dish!

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sasmith

Yesterday at 9:22 PM

Not seeing many 4k games on the 148 channels lately?

Also I do not see the 4KFox channel on 148-01; I also do not subscribed to our Local Houston channels.

Maybe I need to subscribe to locals or add the National Action Pack? Not sure the extra cost is worth it??

thx for any info or suggestions

S

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jsmit86

Today at 9:27 AM

sasmith said:
Not seeing many 4k games on the 148 channels lately?

Also I do not see the 4KFox channel on 148-01; I also do not subscribed to our Local Houston channels.

Maybe I need to subscribe to locals or add the National Action Pack? Not sure the extra cost is worth it??

thx for any info or suggestions

S

Most of the 4K action on the 148-xx channels will be on Saturday for College Football. For whatever reason, the guide does not show the games until later in the week. The Fox Big Noon game will show up, and there will usually be a couple of other games, some on Fox, and some on ESPN.

I don't know if you need to be subscribed to locals to get them.

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dishstaller

Pub Member / Supporter Lifetime Supporter

Today at 8:50 AM · posted in The Chit Chat Club

FDA issues new warning for Ozempic - can cause eye-stroke

Now after reading this story I walked away thinking that this is being blown out of proportion because of the incredibly low numbers of those affected.....BUT....I've read posts by some of you who are taking this drug so I figured it was worth posting.