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jarrodk

Last reply Dec 25, 2006 · posted in DISH Network Support Forum

Connection Issues!

Semi-rookie from the tech side, so bear with me...

Using a Dish 500. I'm having connection issues with my 625 DVR receiver, but none with my basic 322 receiver. Sometime Tuesday or Wednesday, it lost connection. I can still get full broadcast on my 322, but was getting no connection whatsoever with the 625, and the switch test showed no satellites. I swapped out the 322 and 625, and the 625 worked in the other room, while the 322 did not, so it's definitely not a receiver issue. I climbed to the dish today, disconnected and reconnected the wiring, and I am now able to get 1 satellite with intermittent reception (and the switch test only shows one satellite). However, the receiver controlling my 2 TV's now operates both TV's as one, with only remote #2 working and the picture showing both TV's as TV2. Also, the connection drops quite often (lucky to have signal for 5 minutes at a time). All of this while the 322 works flawlessly.

I've checked the dish for any foreign objects (nothing within 300 feet of its directional point), cleaned it off, all to no avail. I've also checked the wiring inside the house by disconnecting and reconnecting each coax point (all wires run straight from the dish to the basement, then from the basement to each individual room). Support tells me they can only send out a tech at a minimum $29 charge. Should I be pushing to Tier 2 Support? Is this most likely an alignment issue? They've scheduled a tech for Saturday, but I'd rather not wait 2 days to have this resolved.

Any help is greatly appreciated. Thanks!

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srs913

Dec 21, 2006

Yeah, doesn't dish suck, cable doesn't charge for service calls.............LOL, Dish so blows ass!

daboogas94e

Dec 22, 2006

it would be better to let a tech come out......we know what we're doing and know where to look

srs913

Dec 23, 2006

What dish fails to tell any of their customers at sign up is as follows. They candy coat their DHPP and say that everything is covered, which it is kind of. If you don't sign the 18 month contract, your forced into paying $99 bucks for a service call and $29 bucks for a sevice call with an 18 month contract. The reason why they charge is because they know their sh*t sucks and will break, now is that us as a customers fault, hell no its not. But in the long run we get shafted because the gods of dish above say we have to be to cover dishes mistakes. Thats why I say dish soooooooooooooo blows ass, their customer service sux, their equipment sux, and their HD compression sux the biggest balls of them all. Now heres the kicker, all of what I just said above about the service warrenty is found in microscopic writing on a pice of paper that most techs don't even bother to give a copy of to the customer, now im not saying all techs but a good majority. Merry Christmas.

dishcomm

Dec 24, 2006

srs913 said:
Yeah, doesn't dish suck, cable doesn't charge for service calls.............LOL, Dish so blows ass!

And just who do you think is going to compensate the tech fro HIS time?..
You people amaze me... You expect champaigne service on a beer budget...
I have an suggestion for you. Switch to cable..And get what you pay for...

srs913

Dec 25, 2006

Ok Dishcomm, I understand your frustration, but hear me out. You sound like a tech in the field, and if so, how many times have you come accross a moment where dish never said squat about a charge a customer needs to pay. And inturn you take the full brunt of it because your there representing pathetic dish network. Let me spew out a couple examples, no phone equals 5 bucks more which 99% of the time dish fails to mention, they just want the sale at any cost. Another is the DHPP, its not free by any means, thats never mentioned. I could go on and on with other stuff but I think I made my point. Dish is a very crooked bunch of people that want sales and money and will lie thru their ass to get it.

dishcomm

Dec 25, 2006

srs913 said:
Ok Dishcomm, I understand your frustration, but hear me out. You sound like a tech in the field, and if so, how many times have you come accross a moment where dish never said squat about a charge a customer needs to pay. And inturn you take the full brunt of it because your there representing pathetic dish network. Let me spew out a couple examples, no phone equals 5 bucks more which 99% of the time dish fails to mention, they just want the sale at any cost. Another is the DHPP, its not free by any means, thats never mentioned. I could go on and on with other stuff but I think I made my point. Dish is a very crooked bunch of people that want sales and money and will lie thru their ass to get it.

Youir original angle implied that the fault was thta of the contractor techs. Now you transfer blame to Dish..
The fact is we are the ones whose feet are held to the fire. The sales partners are sitting at their desks moving on to the next prospect.
I get a lot of why's and what if's. Quite frankly I'm sick of it. I am also tired of customers who think we are compensated thru soem magical pile of cash and that they should get any service they wish free of charge.
I did a jopb for a customer who works for Vonage customer service..Vonage usues contractor techs. However if the customer needs additional services, the customer must agfree to pay. Also if a customer confirms an appointment then misses it without notifying Vonage, that customer is assessed a $50 fee. If that customer does not wish to pay, the service is not performed.
Dish will not allow us to charge for missed appointments. So If a cusomer does a no show I have to eat the cost of my time and expenses. Dish and DTV are going to bury themselves if they continue to exonerate customers of responsibilty.
There are serivces I used ot perform as a courtesy. No more. If the customert does not want to compensate me for my time and materials I will not perform the service.They can call Dish to complain and then they will get billed anyway. So what's the difference.
But please do not imply that just because a tech happens to be a contractor that the work will be substandard.

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TWiT Tech Podcast Network

Last reply 10 minutes ago · posted in TWiT Tech Podcast Network

Jensen Huang, NVIDIA, and the Alleged Foreign Spy #shorts

Time for another AWESOME video from the TWIT Network!

View: https://www.youtube.com/shorts/gOEC7EJLO3M

Direct YouTube Link - Jensen Huang, NVIDIA, and the Alleged Foreign Spy #shorts
TWIT's Website
TWIT Live Feed

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Redbullsnation

10 minutes ago

Simping never works

Lon.TV

Last reply 32 minutes ago · posted in Lon.TV

Broadcasters To Encrypt Emergency Messages with DRM..

Time for another AWESOME video from Lon Seidman of LON.TV!

View: https://www.youtube.com/watch?v=dViecB76yco

Direct YouTube Link - Broadcasters To Encrypt Emergency Messages with DRM..
The Official LON.TV Website
Lon on Facebook

3 Replies · 164 views

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Redbullsnation

Today at 12:06 PM

Well, ATSC 3 is a flop

TRG

37 minutes ago

So in other words, corporate greed is more important than public safety.

Reactions: AZ.

b4pjoe

32 minutes ago

TRG said:
So in other words, corporate greed is more important than public safety.

At least for a couple more years

Reactions: AZ.

TWiT Tech Podcast Network

58 minutes ago · posted in TWiT Tech Podcast Network

MacBreak Weekly 1050

Time for another AWESOME video from the TWIT Network!

View: https://www.youtube.com/watch?v=wWSGgxnUklA

Direct YouTube Link - MacBreak Weekly 1050
TWIT's Website
TWIT Live Feed

0 Replies · 4 views

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jamieh1

Last reply Today at 2:10 PM · posted in DIRECTV Programming Forum

FAST Channels added to DIRECTV Stream/Internet

DIRECTV Stream/Internet added Ch 4105 SportsGrid

269 Replies · 39467 views

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Reactions: c-spand and KyL416

KyL416

Sep 9, 2026

Now live:
4101 Yahoo! Sports Network
4121 DP World Tour
4195 F1 Channel
4196 MotoGP Channel

Reactions: Mr Tony, RaiderPower, mario315 and 1 other person

KyL416

Sep 22, 2026

Now live:
4275 Law & Crime
4364 Military Makeover Channel

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KyL416

Oct 6, 2026

Game Show Central is now live on channel 4342

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KyL416

Oct 20, 2026

KyL416 said:
Now live:
4101 Yahoo! Sports Network
4121 DP World Tour
4195 F1 Channel
4196 MotoGP Channel

It only took them 41 days to announce it

Reactions: Mr Tony

KyL416

Oct 29, 2026

Now testing:
AyM Sports 3 USA
Best Bets TV powered by VSiN
CBS Sports Golazo Network
CBS Sports HQ
Judge Judy

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KyL416

Today at 2:10 PM

A new exclusive FAST channel called "DIRECTV Sportside" is testing

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Ramy

Supporting Founder

Last reply Today at 1:56 PM · posted in The Sports Section

2026-27 NCAA College Football

Really excited for this season with Kentucky having a new coach and some really exciting recruits. Probably won't last long, but here's hoping this season is great.

201 Replies · 4005 views

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cp2k

Yesterday at 1:30 PM

Honestly, I would rather see an expanded bracketed playoff system than the current Conference Championship Game + playoff model we're using right now. The Conference Championships essentially allow two teams to beat up on each other, and then both typically are going to end up in the playoffs anyway unless it is one of the weaker or smaller conferences. Let them play it out on the field against others.

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Jimbo

Yesterday at 2:00 PM

cp2k said:
Honestly, I would rather see an expanded bracketed playoff system than the current Conference Championship Game + playoff model we're using right now. The Conference Championships essentially allow two teams to beat up on each other, and then both typically are going to end up in the playoffs anyway unless it is one of the weaker or smaller conferences. Let them play it out on the field against others.

Until the Big Ten changed thier alignment, (a couple years ago) ... it was not like that at all, the East side won most years the west side represented the Big Ten, but they may have been the team with the 4th best record ...
They finally changed that, to a single conference ... but yes, in most cases, both teams will get in ... now, its a certain both will get in ...

The biggest issue with the Conference Now is the Number of TEAMS .... WAY to Many.
It would take 2-3 YEARS to do a round robin where everyone would play one another ... How do you know how good a team is when teams don't play the same teams ?

Reactions: meStevo

meStevo

Yesterday at 4:38 PM

Jimbo said:
They finally changed that, to a single conference ... but yes, in most cases, both teams will get in ... now, its a certain both will get in ...

Surprised you haven't made this claim yet.

View: https://x.com/RedditCFB/status/2119843536439005342?a=pI0NYBONwLj4vjRrQWo&s=20

Reactions: Yespage

osu1991

Yesterday at 9:28 PM

View: https://x.com/nicoleauerbach/status/2119832833376264473?a=bqtZ2dTNOjpeQ2BLjpQ&s=61

Reactions: Howard Simmons

cp2k

Yesterday at 9:56 PM

I like the move to campus sites for the early games. That adds a fun new dimension for fans, and cuts down on some of the travel expenses that would come with having to follow a team all the way through the playoffs at neutral sites.

Jimbo

Yesterday at 10:23 PM

cp2k said:
I like the move to campus sites for the early games. That adds a fun new dimension for fans, and cuts down on some of the travel expenses that would come with having to follow a team all the way through the playoffs at neutral sites.

Agree ... they started doing that a few years ago.

osu1991

Yesterday at 11:03 PM

View: https://x.com/nicoleauerbach/status/2119845930585493534?a=_FCm3YiL1xA3ITXQKks&s=61

Yespage

Today at 1:56 PM

meStevo said:
Surprised you haven't made this claim yet.

View: https://x.com/RedditCFB/status/2119843536439005342?a=pI0NYBONwLj4vjRrQWo&s=20

That'd be more than the FA Cup! Over 700 teams. It is also the most glorious tournament in the world.

Maybe it is time to get rid of the College Football season and just go to a tournament. 128 teams, fill in the bottom end with the lower division. Random draw (except the top 10 teams are in one bucket to draw from in the first and second rounds to avoid OSU v Alabama in the first round), go from 128 to 8. 4 games. Then the 8 remaining teams play 7 games against each other. Then the top two play for the title.

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ewindowman

Lifetime Supporter

Last reply Today at 12:47 PM · posted in DISH Network Support Forum

Dish Bankruptcy - Business as Usual

Looks like dish is Bankrupt. Filling tomorrow Tuesday June 30th

474 Replies · 16918 views

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ERSanders

Today at 10:52 AM

The short term financial thinking by MBAs is what killed Xerox. Ask me how I know!

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navychop

Today at 11:09 AM

So you have a MBA?
:devilish

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Juan

Today at 11:35 AM

ERSanders said:
The short term financial thinking by MBAs is what killed Xerox. Ask me how I know!

I thought it was when Bill Gates stole DOS

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dishdude

Today at 11:35 AM

Juan said:
I thought it was when Bill Gates stole DOS

And Steve Jobs stole the mouse and GUI

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ERSanders

Today at 12:47 PM

ERSanders said:
The short term financial thinking by MBAs is what killed Xerox. Ask me how I know!

Actually I survived despite them for 31 years and two expait assignments. But the quest for the current quarter's profits doomed long term vision, planning and actions.

Reactions: MikeD-C05, charlesrshell and comfortably_numb

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Scott Greczkowski

Staff member HERE TO HELP YOU! Cutting Edge

Last reply Today at 11:50 AM · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne

Get it?

An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....

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ClarkGable

Today at 5:51 AM

Working My Way Back To You - The Four Seasons

Reactions: sdfntx, RaiderPower, dishstaller and 1 other person

dishstaller

Today at 8:07 AM

Don't Look Back - Boston

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harshness

Today at 10:03 AM

Please Come to Boston - Dave Loggins

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Bobby

Today at 10:58 AM

Come A Little Bit Closer - Jay and the Americans

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sdfntx

Today at 11:50 AM

Closer to You - Brandi Carlile

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juventusbrown

Last reply Today at 11:33 AM · posted in C-BAND Satellite Discussion

40w transponder

Hi guys, is anyone getting any quality on transponder 4135 L 30000 I'm not getting any quality few weeks now.

1 Replies · 162 views

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Satfaca

Today at 11:33 AM

No problem here (in central Europe) with a 10-footer. Do note that 9.4 dB required for the lock.
The mod is DVB-S2 8PSK with FEC 5/6.

dfergie

Staff member HERE TO HELP YOU!

Last reply Today at 10:44 AM · posted in The Chit Chat Club

Gas Price Info With National Gas Temperature Map

Stumbled across this ... http://www.gaspricewatch.com/USGas_ZipSearch.asp
I found no local prices, although it did show stations at my location...
Added these to this post...
USA National Gas Temperature Map
State By State Gasoline Taxes
Gas Buddy

Ethanol Free Stations

5574 Replies · 463310 views

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Bobby

Yesterday at 11:04 AM

Regular$5.299
Premium$5.859
Diesel$7.599
at Costco, Rohnert Park.

harshness

Yesterday at 4:41 PM

Finally! Some big movement in California diesel pricing (and no, there is no such beastie as a diesel "winter formula").

Crude (combined pricing) is around $90/barrel now, so prices should have, at least, fallen in step with the crude futures.

dishstaller

Today at 8:19 AM

harshness said:
Finally! Some big movement in California diesel pricing (and no, there is no such beastie as a diesel "winter formula").

Just curious here.....then why is diesel so much higher out there than it is elsewhere. Bobby just posted $7.59/gal, locally it is $5.59.....that's two bucks difference. :eeek

harshness

Today at 10:25 AM

dishstaller said:
Just curious here.....then why is diesel so much higher out there than it is elsewhere.

California has a ~93¢ per gallon consumer tax rate on automotive diesel, along with significantly higher refinement standards.

The fact that consumers can only buy some new full-sized truck models and a couple of vans with diesel power makes the fuel an odd duck in refinery priorities.

Reactions: dishstaller

osu1991

Today at 10:44 AM

$3.50-$3.52 around Tulsa and $3.45 in OKC

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ts27330

Today at 9:47 AM · posted in Cable Television and Fiber Providers

Charter/Spectrum tv app works with more brands

The Charter/Spectrum tv app has been updated to make it downloaded with more tv brands. I recently added it to my LG Oled tv.