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Oh man am I having some problems with my recent D* installation. Would appreciate any and all feedback before I show my ignorance over the phone.
On May 5, I switched from DishNetwork (almost sorry I did now) to DirecTV. With Dish, I had three DVR at three different locations (942 in Family Room, 625 in Master Bedroom, and an 525 in the basement Family Room). With DirecTV I only got two DVRs (HR20-100 & HR15-300). They put a new 5LNB Slim Line dish on the same roof mount that supported the E* dish and took down the old Voom dish. They used the old Voom mount to reconnect my OTA (another horror story). The installer said that no additional wires were needed since the locations were already setup for DVR (multi-tuner) duty. He told me that the current multi-switch from E* could not be used but my installation would include a new one.
At the end of the install, the installer fired up all the connected TV's and the pictures looked great. He did not however test the recording functions and features of the two D* DVR receivers,... abd maybe because of the excitement, I did not ask to be shown those features. I guess I felt I'd have no problem figuring it out,... how difficult would it be get used to any differences between the D* and E* DVRs? I signed and he left.
Once I began experimenting with the HR20-100, it didn't take long to realize that something was wrong. I could not record a program and watch another. Each time I tried changing channels while something was recording, I got a error message say I would have to stop the recording before moving to another channel. I call tech support and it took them but a minute to figure out that the 2nd tuner was not being fed on the HR20-100. They asked me some other questions and stated that I may have a faulty receiver as well. They asked if I was having the same problem with the HR15, so I moved to that location and sure enough, the same thing. On the HR20, the installer had a small thin plastic gray box connected to the Tuner 2 input on the back, but nothing connected to the plastic box. On the HR15, there was something connected to the Tuner 2 input, but the other end of THAT cable was still attached to E* multi-switch amplifier,... not to anything coming from the dish or D*'s multi-switch.
The tech support people declared the install 'incomplete' and and arranged for a follow up visit to complete the installation. That tech just left,... and what he told me nearly floored me.
The first installer DID NOT install a multi-switch as he said he did. He re-assigned the coax coming from my OTA to some other purpose, and combined the OTA signal with the sat signal requiring a diplexer at the HR20 (this maybe why I've lost half of my OTA HD channels), and according to the 2nd installer, made a complete mess of things, particularly where all the cable enters the home. Also, according to the 2nd installer, it will cost me well over an additional $100 to do the install properly!
I am about to call E* and have my service restored if there is no resolution insight. I've already paid out a total of $300 for the receivers and do not fancy pulling another $100 bucks out of my wallet. I simple can not believe the D* DVRs cannot utilize the setup that worked quite fine for the E* DVRs! And the deceipt over the multi-switch and the obvious laziness of the 1st installer is really hard to swallow.
Any comments appreciated.
On May 5, I switched from DishNetwork (almost sorry I did now) to DirecTV. With Dish, I had three DVR at three different locations (942 in Family Room, 625 in Master Bedroom, and an 525 in the basement Family Room). With DirecTV I only got two DVRs (HR20-100 & HR15-300). They put a new 5LNB Slim Line dish on the same roof mount that supported the E* dish and took down the old Voom dish. They used the old Voom mount to reconnect my OTA (another horror story). The installer said that no additional wires were needed since the locations were already setup for DVR (multi-tuner) duty. He told me that the current multi-switch from E* could not be used but my installation would include a new one.
At the end of the install, the installer fired up all the connected TV's and the pictures looked great. He did not however test the recording functions and features of the two D* DVR receivers,... abd maybe because of the excitement, I did not ask to be shown those features. I guess I felt I'd have no problem figuring it out,... how difficult would it be get used to any differences between the D* and E* DVRs? I signed and he left.
Once I began experimenting with the HR20-100, it didn't take long to realize that something was wrong. I could not record a program and watch another. Each time I tried changing channels while something was recording, I got a error message say I would have to stop the recording before moving to another channel. I call tech support and it took them but a minute to figure out that the 2nd tuner was not being fed on the HR20-100. They asked me some other questions and stated that I may have a faulty receiver as well. They asked if I was having the same problem with the HR15, so I moved to that location and sure enough, the same thing. On the HR20, the installer had a small thin plastic gray box connected to the Tuner 2 input on the back, but nothing connected to the plastic box. On the HR15, there was something connected to the Tuner 2 input, but the other end of THAT cable was still attached to E* multi-switch amplifier,... not to anything coming from the dish or D*'s multi-switch.
The tech support people declared the install 'incomplete' and and arranged for a follow up visit to complete the installation. That tech just left,... and what he told me nearly floored me.
The first installer DID NOT install a multi-switch as he said he did. He re-assigned the coax coming from my OTA to some other purpose, and combined the OTA signal with the sat signal requiring a diplexer at the HR20 (this maybe why I've lost half of my OTA HD channels), and according to the 2nd installer, made a complete mess of things, particularly where all the cable enters the home. Also, according to the 2nd installer, it will cost me well over an additional $100 to do the install properly!
I am about to call E* and have my service restored if there is no resolution insight. I've already paid out a total of $300 for the receivers and do not fancy pulling another $100 bucks out of my wallet. I simple can not believe the D* DVRs cannot utilize the setup that worked quite fine for the E* DVRs! And the deceipt over the multi-switch and the obvious laziness of the 1st installer is really hard to swallow.
Any comments appreciated.
27 Replies
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4137 views
N
An old saying pops into my head at this point, but I don't think it'd be appropriate right now.
However, even though I don't have the black one, I'm very satisfied with my -100.
An old saying pops into my head at this point, but I don't think it'd be appropriate right now.
However, even though I don't have the black one, I'm very satisfied with my -100.
E
Yeah,... I'm happy with my 100 also. And the 700 as well. I understand the silver 100 is also glossy. Is it almost like chrome or something? Having trouble picturing what my 700 would look like dressed in the same high gloss used to dress the black 100 sitting here. It's gotta be nice.
Like I said, I've experienced none of the major problems I've been hearing of on either of these boxes. And aside from the spinning blue light,... you can't tell the difference between the two. They operate the same, and the UI seems to be identical. Now that's not to say that I don't have a long wish list for the HR20 though. Held up against the Dish 942 & 622, the HR20 seems a bit old and dated in more areas than not.
All-n-all, I'm kinda pleased with my move from Dish to D*. The $49 upgrade from a standard receiver to a 2nd HR20, an extra 10 bucks off per month on programming, and an extra three months of free premium programming was more than enough to offset the install nightmare. Oh yeah,... almost forgot, I also got 12 free PPV's coming as well as a redemption coupon for a portable DVD player. I think everyone signing up in April and May got that though.
Damn,... now I'm officially curious as to what gloss silver looks like! LOL!
An old saying pops into my head at this point, but I don't think it'd be appropriate right now.
Yeah,... I'm happy with my 100 also. And the 700 as well. I understand the silver 100 is also glossy. Is it almost like chrome or something? Having trouble picturing what my 700 would look like dressed in the same high gloss used to dress the black 100 sitting here. It's gotta be nice.
Like I said, I've experienced none of the major problems I've been hearing of on either of these boxes. And aside from the spinning blue light,... you can't tell the difference between the two. They operate the same, and the UI seems to be identical. Now that's not to say that I don't have a long wish list for the HR20 though. Held up against the Dish 942 & 622, the HR20 seems a bit old and dated in more areas than not.
All-n-all, I'm kinda pleased with my move from Dish to D*. The $49 upgrade from a standard receiver to a 2nd HR20, an extra 10 bucks off per month on programming, and an extra three months of free premium programming was more than enough to offset the install nightmare. Oh yeah,... almost forgot, I also got 12 free PPV's coming as well as a redemption coupon for a portable DVD player. I think everyone signing up in April and May got that though.
Damn,... now I'm officially curious as to what gloss silver looks like! LOL!
I haven't heard of any specific multi-switch problems, except the fact of running all the wires. The SWMS (single wire multi switch) from D* won't be seen for a while yet, however it will be well worth the wait.
:
E
Oh you mis-understood me madbud,... neither I nor the installer I learned this from was suggesting that there was a problem associated with the current multi-switch used by D*. They work perfectly as designed. The weakness as I understand it is in their design. They require double wiring,... and this for many new subs and subs upgrading can take you dangerously close to the costly 'Custom Install'. In my case, I already had an infrastructure for three dual-tuner DVR's, but because of the multi-switch D* currently uses, it was necessary to duplicate what I already had in order to feed three DVR's. Once everything was done and the complete mess the 1st installer was cleaned up, the final installer informed me that I would have been looking at a substantial custom install charge had it not been for D* promising me that I would not be charged to fix the problem.
After talking to several D* tech people and installers, I've learned that my circumstance IS NOT unusual, and many have balked at the custom install cost as a result of the current switches. For folks like me, the new switches will mean simply unpluging E* stuff and plugging up D* stuff. End of install,...
I'd define that as a weakness,... particularly when a better solution exists!
I haven't heard of any specific multi-switch problems, except the fact of running all the wires. The SWMS (single wire multi switch) from D* won't be seen for a while yet, however it will be well worth the wait.
Oh you mis-understood me madbud,... neither I nor the installer I learned this from was suggesting that there was a problem associated with the current multi-switch used by D*. They work perfectly as designed. The weakness as I understand it is in their design. They require double wiring,... and this for many new subs and subs upgrading can take you dangerously close to the costly 'Custom Install'. In my case, I already had an infrastructure for three dual-tuner DVR's, but because of the multi-switch D* currently uses, it was necessary to duplicate what I already had in order to feed three DVR's. Once everything was done and the complete mess the 1st installer was cleaned up, the final installer informed me that I would have been looking at a substantial custom install charge had it not been for D* promising me that I would not be charged to fix the problem.
After talking to several D* tech people and installers, I've learned that my circumstance IS NOT unusual, and many have balked at the custom install cost as a result of the current switches. For folks like me, the new switches will mean simply unpluging E* stuff and plugging up D* stuff. End of install,...
I'd define that as a weakness,... particularly when a better solution exists!
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I'm surprised Walmart hasn't banned this guy from all of their stores. He has been on their CASE the past few months.
View: https://www.youtube.com/shorts/f3zr37ekgKM?feature=share
View: https://www.youtube.com/shorts/f3zr37ekgKM?feature=share
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HERE TO HELP YOU!
Cutting Edge
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
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HERE TO HELP YOU!
Stumbled across this ... http://www.gaspricewatch.com/USGas_ZipSearch.asp
I found no local prices, although it did show stations at my location...
Added these to this post...
USA National Gas Temperature Map
State By State Gasoline Taxes
Gas Buddy
Ethanol Free Stations
I found no local prices, although it did show stations at my location...
Added these to this post...
USA National Gas Temperature Map
State By State Gasoline Taxes
Gas Buddy
Ethanol Free Stations
5561 Replies
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461000 views
Every time my Dish contract comes up I weigh the options of keeping Dish or switch to streaming. Right now I can watch/record the OTA channels vis my HDHomerun. I also can stream CBS and NBC via the Paramount+ and Peacock apps. What I would need to find is how to watch the Food Network, HGTV, Syfy, USA, Hallmark channels, Great American Family, Lifetime channels plus a few more with an app or two. My current Dish bill is $118, so I should be able to get a few apps for a lot less.
Any suggestions? I would want the best picture quality and audio quality I could get.
Any suggestions? I would want the best picture quality and audio quality I could get.
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For some reason, the satelliteguys.us site is loading a lot slower than usual on both Chrome on my Asus laptop and Safari on my iPhone.
I'm also seeing longer appearances of the blue bar at the top and the "3 blue bars" loading symbol.
Is anyone else also having the same problem? Thanks in advance.
I'm also seeing longer appearances of the blue bar at the top and the "3 blue bars" loading symbol.
Is anyone else also having the same problem? Thanks in advance.
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Booredatwork.com
Time for another AWESOME video from BoredAtWork!
View: https://www.youtube.com/shorts/RTpsyCQSAgA
Direct YouTube Link - iPhone Duo Folio Kickstand Case!
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Booredatwork on Facebook
View: https://www.youtube.com/shorts/RTpsyCQSAgA
Direct YouTube Link - iPhone Duo Folio Kickstand Case!
Booredatwork.com Website
Booredatwork on Facebook
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Cutting Edge
The TPN Map Excel Presents all DIRECTV Channels:
Understanding the TPN Map
Making Sense of the TPN Map Display Conventions
National (50-States or wide/NAT+PR beams)
Local (Local-Into-Local or narrow/Spot beams)
Local (Local-Into-Local or narrow/Spot beams)
Additional tabs provide:
OTA the (Over-The-Air) Database
VOD (Video On_Demand) Records
Offline Records
Engr Records
Net Decoder a graphic presentation of all satellites and transponders
VOD (Video On_Demand) Records
Offline Records
Engr Records
Net Decoder a graphic presentation of all satellites and transponders
Domestic Satellites
@99W...... D11, D14
@101W.... D16
@103W.... D12, D15
@110W.... D5
@119W.... D8
@99W...... D11, D14
@101W.... D16
@103W.... D12, D15
@110W.... D5
@119W.... D8
Understanding the TPN Map
Making Sense of the TPN Map Display Conventions
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Marques Brownlee
Time for another AWESOME video from Marques Brownlee!
View: https://www.youtube.com/shorts/_4ELeWAgMwo
Direct YouTube Link - ASMR iPhone Duo Unboxing
The official MKBHD Website!
The MKBHD Store
View: https://www.youtube.com/shorts/_4ELeWAgMwo
Direct YouTube Link - ASMR iPhone Duo Unboxing
The official MKBHD Website!
The MKBHD Store
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Booredatwork.com
Time for another AWESOME video from BoredAtWork!
View: https://www.youtube.com/watch?v=yufu0zgbWZQ
Direct YouTube Link - iPhone Duo: Is the Bigger Screen Worth It for Games?
Booredatwork.com Website
Booredatwork on Facebook
View: https://www.youtube.com/watch?v=yufu0zgbWZQ
Direct YouTube Link - iPhone Duo: Is the Bigger Screen Worth It for Games?
Booredatwork.com Website
Booredatwork on Facebook
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Lifetime Supporter
Can't wait to see this:
John Travolta & Robert Carlyle Lead New JFK Assassination Movie in November 1963 Trailer
John Travolta & Robert Carlyle Lead New JFK Assassination Movie in November 1963 Trailer
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