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Staff member
HERE TO HELP YOU!
Cutting Edge
Well folks as is normally the case, the day after a consumer Charlie Chat, Dish Network usally has a Retailer Chat the next day, and yesterday was no exception.
I missed the live airing of the chat but did manage to DVR the replay which aired this morning at 3am. And now using my trusty Slingbox I am able to report to you highlights of yesterdays retailer chat.
As always I will only report on items of interest to the consumer, and not dealer sensitve items.
So now here we go!!
We are welcomed by Erik Carlson and Jim Defranco and they go over the schedule of happenings of todays show.
They jump into things by talking about new HD programming...
The go over the Local HD launches in Oklahoma City, OK., Honolulu, HI. and Anchorage, AK. This bring Dish Networks HD locals into 32 markets which 51% of the population.
More HD Locals and SD locals are coming.
They then announced some changes to the new Enhanced DishDVR Advantage Package. (see slide 7 below)
Some of the changes include.... The offer is exdended through August 14th.
The AT250 package no longer requires a movie package or Dish HD
Credit Card Auto Pay is now optional under the DishDVR Advantage package
For existing customers, the promotion has been extended until August 14th, and must agree to a 18 month commitment, and a form of auto pay. (See Slide 8)
New promotions are coming August 15th and these will be announced on the next retailer chat which is July 10th.
They then go into marketing materials and how retailers can make their own ads. (Nothing really interesting here for consumers)
I missed the live airing of the chat but did manage to DVR the replay which aired this morning at 3am. And now using my trusty Slingbox I am able to report to you highlights of yesterdays retailer chat.
As always I will only report on items of interest to the consumer, and not dealer sensitve items.
So now here we go!!
We are welcomed by Erik Carlson and Jim Defranco and they go over the schedule of happenings of todays show.
They jump into things by talking about new HD programming...
The go over the Local HD launches in Oklahoma City, OK., Honolulu, HI. and Anchorage, AK. This bring Dish Networks HD locals into 32 markets which 51% of the population.
More HD Locals and SD locals are coming.
They then announced some changes to the new Enhanced DishDVR Advantage Package. (see slide 7 below)
Some of the changes include.... The offer is exdended through August 14th.
The AT250 package no longer requires a movie package or Dish HD
Credit Card Auto Pay is now optional under the DishDVR Advantage package
For existing customers, the promotion has been extended until August 14th, and must agree to a 18 month commitment, and a form of auto pay. (See Slide 8)
New promotions are coming August 15th and these will be announced on the next retailer chat which is July 10th.
They then go into marketing materials and how retailers can make their own ads. (Nothing really interesting here for consumers)
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7485 views
They then talk about High Speed Internet and how new customers and existing customers can earn $100 back for signing up for High Speed Internet via Dish Network or a Dish Network retailer.
This high speed internet includes Wildblue and DSL services.
AT&T is also offering additional cash back for their customers as well if the customer is in an AT&T area.
Next up its the best part of any chat... Its Tech News with Leslie Harper!
Leslie starts off by talking about the new ViP 222 MPEG4 HD Receiver, she goes over its features. She says its like a 622 but without the DVR.
She then goes on to tell us about the differences between the Dish 1000 and the Dish 1000.2.
And then she throws a plug in for the Installer Handbook.
With that she tosses it back to Jim and Erik.
Jim and Erik go over the pricing of the 222 and say it is eligible in all installs.
Next up they talk about the MobileDish. They want to clarify some information about it.
The Mobile Dish requires a seperate account from a customers regular residential account. And the cost of the MobileDish, the 311 receiver and installation must be paid for by the customer.
They then talk about the VOOM Channels moving to MPEG4 (why didn't they mention this on the Consumer chat?)
They say that a customer will be able to swap a "like for like" to MPEG4, for examble a 811 for a 211 or a 942 to a 622.
Dish will be calling all the customers to get them to migrate. The program starts now and the channels will move to MPEG4 on August 15th.
Jim wants to know if the customer can keep the $9.99 HD package or if they must upgrade to the $20 Dish HD Package. No one has an answer to that one, but they will find out and notify retailers. Erik thinks that people will need to agree to upgrade to the $20 HD package to get the like for like swap.
A clarification comes through on this and if the customer declines the upgrade and to move to the $20 DishHD package they will lose the VOOM channels yet continue to pay the $9.99 a month for the old HD package they have.
That wraps up the chat for new information and the chat then moves on to questions most of the questions are dealer sensitive, but here are a few interesting ones.
1) When are the new pocketdishes going to be available?
Jim says a new version is coming but no ETA
2) Whats with the recordings being lost on the 50x series
Answer, we are working on it
Thanks for being SatelliteGuys members! We hope you enjoyed our recap!
This high speed internet includes Wildblue and DSL services.
AT&T is also offering additional cash back for their customers as well if the customer is in an AT&T area.
Next up its the best part of any chat... Its Tech News with Leslie Harper!
Leslie starts off by talking about the new ViP 222 MPEG4 HD Receiver, she goes over its features. She says its like a 622 but without the DVR.
She then goes on to tell us about the differences between the Dish 1000 and the Dish 1000.2.
And then she throws a plug in for the Installer Handbook.
With that she tosses it back to Jim and Erik.
Jim and Erik go over the pricing of the 222 and say it is eligible in all installs.
Next up they talk about the MobileDish. They want to clarify some information about it.
The Mobile Dish requires a seperate account from a customers regular residential account. And the cost of the MobileDish, the 311 receiver and installation must be paid for by the customer.
They then talk about the VOOM Channels moving to MPEG4 (why didn't they mention this on the Consumer chat?)
They say that a customer will be able to swap a "like for like" to MPEG4, for examble a 811 for a 211 or a 942 to a 622.
Dish will be calling all the customers to get them to migrate. The program starts now and the channels will move to MPEG4 on August 15th.
Jim wants to know if the customer can keep the $9.99 HD package or if they must upgrade to the $20 Dish HD Package. No one has an answer to that one, but they will find out and notify retailers. Erik thinks that people will need to agree to upgrade to the $20 HD package to get the like for like swap.
A clarification comes through on this and if the customer declines the upgrade and to move to the $20 DishHD package they will lose the VOOM channels yet continue to pay the $9.99 a month for the old HD package they have.
That wraps up the chat for new information and the chat then moves on to questions most of the questions are dealer sensitive, but here are a few interesting ones.
1) When are the new pocketdishes going to be available?
Jim says a new version is coming but no ETA
2) Whats with the recordings being lost on the 50x series
Answer, we are working on it
Thanks for being SatelliteGuys members! We hope you enjoyed our recap!
Yes I posted this on Monday in our VOOM to move to MPEG4 thread.
Scott, I am at a loss on this. I have the full Dish advantage and have a 622 and an 811, since I don't have the $5 voom, but do have the $20 HD pack, can I upgrade the 811?Yes I posted this on Monday in our VOOM to move to MPEG4 thread.
Staff member
HERE TO HELP YOU!
Cutting Edge
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
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2671199 views
Marques Brownlee
Time for another AWESOME video from Marques Brownlee!
View: https://www.youtube.com/watch?v=scwlR0QHGOk
Direct YouTube Link - The NEW Tesla Roadster: My Honest Reaction
The official MKBHD Website!
The MKBHD Store
View: https://www.youtube.com/watch?v=scwlR0QHGOk
Direct YouTube Link - The NEW Tesla Roadster: My Honest Reaction
The official MKBHD Website!
The MKBHD Store
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4 views
iJustine
Time for another AWESOME video from iJustine!
View: https://www.youtube.com/shorts/m44iKsdN1-Q
Direct YouTube Link - NVIDIA RTX Spark launch party!!!
The official iJustine Website's Website
Buy her book!
View: https://www.youtube.com/shorts/m44iKsdN1-Q
Direct YouTube Link - NVIDIA RTX Spark launch party!!!
The official iJustine Website's Website
Buy her book!
0 Replies
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9 views
For quite a while now, people with a VIP211k have been losing their recordings on their activated external HDDs... even when there's nothing physically wrong with HDD. I believe this is an intentional and underhanded tactic that Dish is pulling in an attempt to force users away from the VIP211k.
They are obviously regretting that they ever let users have a "non-dvr" dvr in the first place. You would think they would be happy charging you a $40 one time fee... and then be happy letting the customer be the one responsible for HDD failures.
Dish clearly hates the 211k bitter-clingers. This recording deletion problem is intentional (IMO), and I think it is just one more tool that they are using. Hopper and a 2-year agreement... that's what they want you to have. Think about that... a 2-year agreement... with a company $30 Billion in debt (that's with a B). What happens when all that debt causes them to drop the channel that may have been your whole reason for having Dish in the first place? Guess who's stuck with a service that no longer suits their needs... for the remainder of the 2-year agreement.
On top of that, they don't want you to install it yourself. I purchased and installed all my equipment myself. That used to be common. Now, they lie to me and tell me that my dish must be updated to use a Hopper. Funny thing is... they don't even know what dish I have because they didn't install it, and I didn't tell them. If you ask what type of dish/LNBs the hopper needs... good luck getting an answer. All they know is that whatever you have needs to be upgraded by an installer.
It is quite apparent to me that they care much more about staying in their box, than they do working with the customer. That's too bad, because it hasn't always been that way. It's like they are totally unaware of the current business environment that they are trying to compete in.
I have been a customer since 2010. I will be cancelling my service before the next period. Yeah, I know, my $1,200 a year won't make a difference to them. It just seems like they have forgotten who needs who, especially when you consider the competition in today's streaming world. But hey, they will have succeed in forcing me off the 211k.
They are obviously regretting that they ever let users have a "non-dvr" dvr in the first place. You would think they would be happy charging you a $40 one time fee... and then be happy letting the customer be the one responsible for HDD failures.
Dish clearly hates the 211k bitter-clingers. This recording deletion problem is intentional (IMO), and I think it is just one more tool that they are using. Hopper and a 2-year agreement... that's what they want you to have. Think about that... a 2-year agreement... with a company $30 Billion in debt (that's with a B). What happens when all that debt causes them to drop the channel that may have been your whole reason for having Dish in the first place? Guess who's stuck with a service that no longer suits their needs... for the remainder of the 2-year agreement.
On top of that, they don't want you to install it yourself. I purchased and installed all my equipment myself. That used to be common. Now, they lie to me and tell me that my dish must be updated to use a Hopper. Funny thing is... they don't even know what dish I have because they didn't install it, and I didn't tell them. If you ask what type of dish/LNBs the hopper needs... good luck getting an answer. All they know is that whatever you have needs to be upgraded by an installer.
It is quite apparent to me that they care much more about staying in their box, than they do working with the customer. That's too bad, because it hasn't always been that way. It's like they are totally unaware of the current business environment that they are trying to compete in.
I have been a customer since 2010. I will be cancelling my service before the next period. Yeah, I know, my $1,200 a year won't make a difference to them. It just seems like they have forgotten who needs who, especially when you consider the competition in today's streaming world. But hey, they will have succeed in forcing me off the 211k.
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7480 views
Pub Member / Supporter
Lifetime Supporter
Has anyone subscribed to NBA League Pass for 2026-27 and try to link their account to NBA.com to stream League Pass? I purchased it for 2026-27, and when I linked, I got a message saying success, but then I receive an error that my linked subscription does not include the preseason games for NBA League Pass. Is that how it has always been? I know satellite doesn't have the preseason games on the NBA League Pass channels, but I thought that I was able to stream the preseason once I linked my account on NBA.com?
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78 views
Supporting Founder
Really excited for this season with Kentucky having a new coach and some really exciting recruits. Probably won't last long, but here's hoping this season is great.
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1458 views
Nah, you just don't understand how ignore works, which is why you made your own NFL thread thinking there wasn't one
For some reason, the satelliteguys.us site is loading a lot slower than usual on both Chrome on my Asus laptop and Safari on my iPhone.
I'm also seeing longer appearances of the blue bar at the top and the "3 blue bars" loading symbol.
Is anyone else also having the same problem? Thanks in advance.
I'm also seeing longer appearances of the blue bar at the top and the "3 blue bars" loading symbol.
Is anyone else also having the same problem? Thanks in advance.
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18112 views
Remember folks... just like DNS... its always Foxbat. 
WTF… …What the Foxbat!Remember folks... just like DNS... its always Foxbat.
S
wow what a kick in the balls!!! the wife blames you when things don't work now scott's blaming youWTF… …What the Foxbat!
I know. Here's what Scott has in store for me if I get out of line:wow what a kick in the balls!!! the wife blames you when things don't work now scott's blaming you
S
OMG to freaking funny
You're no fun.
I thought I would come here and find lots of complaints about the update to the dish anywhere mobile app, but am not seeing any. It used to look just like the desktop webpage. Now you can no longer filter by sports channels or movie channels. Plus that they made it look like a big button telephone and you see fewer channels in the screen which requires more scrolling. Yes I realize you can look at sports then select which sport you want to look at, I just liked being able to see all sporting events in the guide with all other channels being filtered out. Am I alone in the wilderness on this?
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151 views
Supporting Founder
Pub Member / Supporter
Lifetime Supporter
Apple has finally released their Apple TV 4K with built-in Siri and a microphone so it can respond to your queries even if you don't have the remote. It also increases in price, to $299. I had been planning on updating my current Apple TV 4K streamers, but that's $600 for the two of them, and that's a pass at this point.
At $299, it had better come with 256 GB of Storage, Gigabit (or better) Ethernet, the latest HDMI tech and standards, and one year of free Apple One. But it probably won't…
At $299, it had better come with 256 GB of Storage, Gigabit (or better) Ethernet, the latest HDMI tech and standards, and one year of free Apple One. But it probably won't…
Apple TV 4K
Apple TV 4K. New Siri AI and hands-free control. Stunning picture and immersive HomePod surround sound. Works with your Apple and smart home devices.
www.apple.com
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320 views
S
. apple's been making money off of software and not hardware for a while
they all do that anyways.. ever notice your cell phone slows down when you come up for an upgrade..
. apple's been making money off of software and not hardware for a while
You should have looked in the APP STORE instead.
Supporting Founder
Several Dish offers showed up today in my account. Once you choose one the rest are removed. Offers were Showtime, Starz, AMC and others.
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1697 views
Not for me, mines has no mention of how long aka the offer period and the Terms and conditions the $0.00 is good for. All I see is one can lose $5.00 if you decide to remove it before day 31 after you add it to the account.
You have a different offer that is free for a shorter timeframe which is different than the one that I and bnewt saw without defining the promotion period as I sent the question to DISH Care via Facebook Messenger and this is the response I got back 20 minutes ago.