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srdgad
Last reply · posted in Cable Television and Fiber Providers
Hello, I'm new here!

My husband and I had several issues with Comcast, and out of recommendations by others - we cancelled our Comcast effective 05/25, and switched to Directv (which has been even MORE of a nightmare).

We came home last night to find that our satellite signal on our tv upstairs was out. My husband went outside to check the lines, and saw that two of our lines had been snipped completely through - and were left hanging to the ground.

We called Directv - they had never heard of such a thing. We called Comcast, and after about 40 minutes - were told that it was STANDARD for them to do so whenever you stop service?!?! Is this really true?

The Directv guy used the already-installed lines that comcast had run - and just tapped into those. So, therefore - our satellite signals went out when the Comcast guy cut the lines.

We were never told they were going to do so, but they said they don't have to tell us - that its just "standard" procedure.

My husband went out to Home Depot and got a splicer (or something of the sort) and just re-connected them.

However, is it really standard for them to do so?
17 Replies · 17462 views
skottey
The DirecTV tech should have installed separate lines. He must have been lazy by prompting you to use the existing lines.

In the past I have switched cable providers (2 in my area- Brighthouse and Knology) or added Dish and had both cable and Dish. I have always, no matter what, had new lines run. Even if you were getting rid of Comcast you should have said you were keeping both and you wanted new lines. I don't know about DirecTV but with cable and Dish the install is free whether they use the existing lines or add new. You keep your options open if you leave the lines alone and make the guy install new runs for the DirecTV.
grydlok
The DirecTV tech should have installed separate lines. He must have been lazy by prompting you to use the existing lines.

In the past I have switched cable providers (2 in my area- Brighthouse and Knology) or added Dish and had both cable and Dish. I have always, no matter what, had new lines run. Even if you were getting rid of Comcast you should have said you were keeping both and you wanted new lines. I don't know about DirecTV but with cable and Dish the install is free whether they use the existing lines or add new. You keep your options open if you leave the lines alone and make the guy install new runs for the DirecTV.

It's doesn't matter.
The cable doesn't belong to Comcast, D*, or E* it belongs to the homeowner period. Comcast technician was wrong for cutting the line on the opposite side of the ground block. The only item the are responsible for is the drop line once a sub cancels their service.
skottey
It's doesn't matter.
The cable doesn't belong to Comcast, D*, or E* it belongs to the homeowner period. Comcast technician was wrong for cutting the line on the opposite side of the ground block. The only item the are responsible for is the drop line once a sub cancels their service.

Oh, I agree that the tech was wrong for cutting the line. No doubt about that. But why not have a nice fresh new cable run for no extra cost when given the chance?

Most techs from any service will try to get you to let them use the existing line for the simple fact that they are getting paid (often the same amount) either way, whether they crawl in your attic for a new run or use what is already in place. I say no, I want a new run. Why chance it? Look at the other story about the person getting satellite and then going back to Comcast for Internet two years later. If they had a new run done by Satellite then they wouldn't have the problem of Comcast taking back the lines that once carried their cable TV signal.
Claude Greiner
Oh, I agree that the tech was wrong for cutting the line. No doubt about that. But why not have a nice fresh new cable run for no extra cost when given the chance?

Most techs from any service will try to get you to let them use the existing line for the simple fact that they are getting paid (often the same amount) either way, whether they crawl in your attic for a new run or use what is already in place. I say no, I want a new run. Why chance it? Look at the other story about the person getting satellite and then going back to Comcast for Internet two years later. If they had a new run done by Satellite then they wouldn't have the problem of Comcast taking back the lines that once carried their cable TV signal.

I tell alot of my customers who want all new lines run, is to simply remove the old lines before the technician shows up.

This way the technician is forced to run all new lines and there is no arguement over it with the installer.

Many installers do not like it when customers insist they run all new lines, because they say they are creating more work for them, but you know what the technicians get paid to run all new lines anyways if they are already existing or not!

As far as the story about the lady with Comcast internet, thats due to a lazy comcast installer. Its not the fault of the satellite installer since they where abandoned by comcast when the customer cancelled service with them a few years prior.

If you want to hear something really screwey, consider this. I did a Job for a customer about 3 years ago and she had existing RG59 ran inside her walls with comcast cable. My technician had no choice but to use the RG59 because it was behind the drywall and this lady did not want any holes drilled through the exterior of the house.

So we complete the install with no problems, however 2 weeks later the customer calls us claiming a signal loss issue and wanted to cancel service. I went over there, didn't find a signal loss issue with the RG59, but just because this lady was making a big stink over this, I spent an entire day and re-fished all her walls, and installed brand new home run RG6 cables.

When this lady called to cancel, we got into a big arguement over the cancellation fees and I finally told her you let me come fix this and make things right, or I was charging her to take the system out. She kept the service for 1 year like I required, but I must have really pissed her off because after her contract was over she cancelled and went back to Comcast.

I then get a really nasty call from this lady because the Comcast guy refuses to install the cable using the lines I installed and wanted to charge her like $400 to re-fish all her walls and run new wiring. The kicker was that she expected me to pay it after what I put her through over the cancellation fees. Then she threatened to take me to court.

I was like Lady, have the installer remove the DP34 switch, install a new 4-way splitter where I got all your cables home ran and enjoy your comcast cable

Not for anything, wall fishing is custom labor and I should have charged her. I upgraded all the cable in her home for FREE to prevent her from cancelling and then she calls me up like I did it to prevent her from going back to cable.
skottey
I am a nice guy. Even though I am a douche by making them do their job and run a new line, I am not picky about how it looks. If they want to run it along the outside of the wall, drill through the wall, do this, that or the other thing, fine, I just want the new line. Certain things aren't reasonable requests, like you mentioned in your post with that old bitty.

I tell alot of my customers who want all new lines run, is to simply remove the old lines before the technician shows up.

This way the technician is forced to run all new lines and there is no arguement over it with the installer.

Many installers do not like it when customers insist they run all new lines, because they say they are creating more work for them, but you know what the technicians get paid to run all new lines anyways if they are already existing or not!

As far as the story about the lady with Comcast internet, thats due to a lazy comcast installer. Its not the fault of the satellite installer since they where abandoned by comcast when the customer cancelled service with them a few years prior.

If you want to hear something really screwey, consider this. I did a Job for a customer about 3 years ago and she had existing RG59 ran inside her walls with comcast cable. My technician had no choice but to use the RG59 because it was behind the drywall and this lady did not want any holes drilled through the exterior of the house.

So we complete the install with no problems, however 2 weeks later the customer calls us claiming a signal loss issue and wanted to cancel service. I went over there, didn't find a signal loss issue with the RG59, but just because this lady was making a big stink over this, I spent an entire day and re-fished all her walls, and installed brand new home run RG6 cables.

When this lady called to cancel, we got into a big arguement over the cancellation fees and I finally told her you let me come fix this and make things right, or I was charging her to take the system out. She kept the service for 1 year like I required, but I must have really pissed her off because after her contract was over she cancelled and went back to Comcast.

I then get a really nasty call from this lady because the Comcast guy refuses to install the cable using the lines I installed and wanted to charge her like $400 to re-fish all her walls and run new wiring. The kicker was that she expected me to pay it after what I put her through over the cancellation fees. Then she threatened to take me to court.

I was like Lady, have the installer remove the DP34 switch, install a new 4-way splitter where I got all your cables home ran and enjoy your comcast cable

Not for anything, wall fishing is custom labor and I should have charged her. I upgraded all the cable in her home for FREE to prevent her from cancelling and then she calls me up like I did it to prevent her from going back to cable.
C
newbie here - I'm having D* installed for TV this saturday (one HD and one non HD) and keeping Comcast for Internet and Telephone. The longest line run is for the upstairs bedroom - comcast went in basement wall - length of basement - outside and up to the bedroom - installed a coax jack in the bedroom - this is the standard def TV - is that RG59 cable usually? Do I need RG6 for this TV do you guys think? Does it make a difference with a standard def TV? I have read the posts - I would actually prefer they use the existing line for the bedroom - seems easier for everyone and if the quality is fine then I'm ok with it. For the HD TV - I will request the RG6 and that's a short run into basement and directly up through floor (hole already there).
C
Many installers do not like it when customers insist they run all new lines, because they say they are creating more work for them, but you know what the technicians get paid to run all new lines anyways if they are already existing or not!


My take is, if I am installing all new stuff, I'm not touching your old stuff at all. This means all new holes. It makes it easier if it ends up that the CSR or dealers sales rep took a crap on you to meet quota and promised something untrue to the customer, and they balk at activation.
jcrandall
Staff member HERE TO HELP YOU!
Last reply · posted in DIRECTV Programming Forum
So...DirecTV advertises the Choice package with 95+ bonus channels for Satellite customers. You don't want 90+ of the 95...

Excluding PPV, premium networks, infomercial, shopping, religion, and non-English programming, there are 7 channels on satellite that are not on streaming:
NFL Network, MavTV, FE TV, Free Speech, NASA, INSP, and Pursuit. I'm pretty sure a couple of those are public interest that they have to carry to meet an FCC quota on satellite.

I hope they get called out for this advertising because that is ridiculous. One big network, NFL, will probably get added to streaming when their next agreement comes up, and the rest are likely very low viewership.

What about streaming, what do you get extra with the Choice package that isn't on Satellite:
Two stations - one of which is an internet TV - Fox Weather, and Heros & Icons (a diginet). Nothing special here to look at either.

If they cleaned up a couple of their agreements, added a few public interest stations to streaming, they could probably have their lineups match. It's close now, if you take out all the garbage on satellite that they earn money on. If they can sell infomercials on satellite, why can't they on streaming, seems like a miss. A bigger miss, including those stations in the "bonus channels just for satellite customers." Pretty sad marketing right there.

1681344805401.png


Attached is a comparison sheet of satellite vs streaming for the three main packages if anyone is interested.

MOD EDIT: See Post #3 for an up to date list of what channels are available on sat but not on streaming/internet, see Post #21 for an up to date list of what's available in the app for streaming customers, but not for sat customers.
241 Replies · 31697 views
M
Well, this is awkward. Today the Miami Heat announced that their games in West Palm Beach this season will be aired on WTCN Channel 43, the Sinclair independent... and the station which DTV Stream downgraded from HD to SD a few weeks ago. Makes you wonder if the Heat is aware of this.

I did find the WTCN Chief Engineer (Bill Macbeth) and he said he knew nothing of what DTV Stream had done. Will look into it and get back to me.
harshness
One might get the impression that what DIRECTV does, or doesn't, is becoming far less consequential than it used to be.
M
One might get the impression that what DIRECTV does, or doesn't, is becoming far less consequential than it used to be.
K
WPLG/10 Miami is now available to stream customers

The CW stations WCWW/25 South Bend and WBKP/5 Marquette are testing on the stream server

Last week they also added a bunch of CW stations that are still not available to sat customers:
WETM-DT/19 CW Elmira
WJET-DT/25 CW Erie
KLFY-DT/11 CW Lafayette LA
KARD-DT/15 CW Monroe
WVBT-DT/44 CW Norfolk
WTWO-DT/3 CW Terre Haute
WFXV-DT/34 CW Utica
KFDX-DT/4 CW Wichita Falls
M
Well, that was fast ! DTV Stream brought back WTCN's HD signal today.

I have to assume the station signing up a week ago as the Miami Heat affiliate here (to carry their games) did the trick. NBA magic !!!

Or the station engineer took care of the problem after hearing about it.
N
Last reply · posted in DISH Network Support Forum
My OTA is not working anymore. This started after the latest update. I have the OTA dongle with a OTA antenna that I've been using for years. My hopper does not recognize the dongle anymore and when I go to the OTA setting, it has a screen that says to plug a dongle into the USB. I tried unplugging and plugging back, in the same usb port and other ports. The Hopper does not recognize it. Anyone have same issue?
203 Replies · 5368 views
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B
Anyone heard any updates on this, I'm still having the issue so thought I'd check in.
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Almighty1
Anyone heard any updates on this, I'm still having the issue so thought I'd check in.
No updates but if you can get DISH Technical Operations to roll you back to H710 or earlier even though H708 would be best because it also eliminates another problem like in this comment, you will also no longer have the problem as long as you don't update manually or forced to any new version until the problem is fixed as the problem started in H711 and still exist in H712 and H713.
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dishstaller
Installed an off-air antenna a couple days ago for a customer who had just cancelled his Dish service. He had a dual off-air adapter and gave it to me. Cool. I'll keep it on the truck....might come in handy. Got to admit I don't watch anything as far as live tv goes anymore. Even if we have severe weather, our local channels will have a live feed on Youtube.
navychop
In other news, it was announced that the software fix for the two tin cans and a string will not be forthcoming. A hardware fix is required. However, that fix will let you receive stations from a gazillion miles away.

Truck roll charges may apply. Two year commitment required.
brittanygarden
Hi all. If you were using a single tuner USB OTA adapter that is no longer working, please PM me. Thanks. :)
Jim5506
Hi all. If you were using a single tuner USB OTA adapter that is no longer working, please PM me. Thanks. :)
I have the dual tuner OTA adapter currently connected, but I have 2 of the single tuner OTA adapters that I can quickly connect - neither is seen by my H3.
JSheridan
Lifetime Supporter
Last reply · posted in DISH Network Support Forum
I know HipKat said that they were working on conversions but we got the official news yesterday right from Dish that starting next month all DMA's will be on the western arc, and all customers will be assigned to that. That's gonna mean a lot of customers around here aren't gonna get Dish unless there are exceptions. Too many mountains and trees.
148 Replies · 3799 views
navychop
Years down the road
R
Years down the road
Looks like Charlie Ergen will never give up satellite TV. The reason Echostar 25 the most poweful DBS satellite ever built at 110 location already. Also Echostar 26 another super satellite on order for 119 orbital location will be ready in 15 months. he will have 110/119 for another 20 years. Dish will be the only satellte company left. The reason for rural areas and some people like satellite easy to operate and change channels in seconds.
Mister B
Looks like Charlie Ergen will never give up satellite TV. The reason Echostar 25 the most poweful DBS satellite ever built at 110 location already. Also Echostar 26 another super satellite on order for 119 orbital location will be ready in 15 months. he will have 110/119 for another 20 years. Dish will be the only satellte company left. The reason for rural areas and some people like satellite easy to operate and change channels in seconds.
I hope these new "most powerful" satellites will mean that DISH can provide every channel that can be sourced in HD in HD. I do not like the fact that two of my favorite channels (Start and H&I) are SD. I was also very disappointed after installation that METV has to be streamed from my internet connection. Finally, I dropped the locals upon seeing that my local CW channel is in blurry letterboxed SD when it has been HD OTA for years.
zippyfrog
I hope these new "most powerful" satellites will mean that DISH can provide every channel that can be sourced in HD in HD. I do not like the fact that two of my favorite channels (Start and H&I) are SD. I was also very disappointed after installation that METV has to be streamed from my internet connection. Finally, I dropped the locals upon seeing that my local CW channel is in blurry letterboxed SD when it has been HD OTA for years.
This piece gets me - the fact that Dish has removed SD channels from satellite completely in the name of "HD upgrades". I pay for satellite TV, not streaming...I don't see why they couldn't leave the SD version of the channels on Satellite then put the HD streaming version like they have for other channels.
navychop
This piece gets me - the fact that Dish has removed SD channels from satellite completely in the name of "HD upgrades". I pay for satellite TV, not streaming...I don't see why they couldn't leave the SD version of the channels on Satellite then put the HD streaming version like they have for other channels.

CONTRACTS!
Henry Sanchez
What about the commercial services? will they keep using single Stacked or DP single/dual LNB's?
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T
CONTRACTS!
At this point one can only ask whether any live ch's are still distributed in SD. Other than maybe "classics" ch's that run only older stuff
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S
Even if you are broadcasting old SD-only shows, I would think advertisers would still want their commercials to look good.
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Jimbo
At this point one can only ask whether any live ch's are still distributed in SD. Other than maybe "classics" ch's that run only older stuff
Personally, I would HATE to see a SD Channel at this point.
Jimbo
Even if you are broadcasting old SD-only shows, I would think advertisers would still want their commercials to look good.
Advertisers on SD channels are probably Far and Few, very hard to find, they have very few viewers to watch them.
dishstaller
Pub Member / Supporter Lifetime Supporter
Last reply · posted in The Chit Chat Club
I'm surprised Walmart hasn't banned this guy from all of their stores. He has been on their CASE the past few months.


View: https://www.youtube.com/shorts/f3zr37ekgKM?feature=share
50 Replies · 456 views
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TRG
TRG
I would think that the Vendor/Maker of the product would have a say in it, showing the Correct weight ...
You would think it would be in the contract.

I do look at the ounces of items, but unless its way off, I don't check the math, may have to start now.

Remember when you use to get a 13.5 oz bag of Chips .... Thats a PARTY Size now.
I remember when a pound of coffee was 16oz. Now its 12oz, they don't call it a pound anymore and its three times the cost of the 16oz pound.
Jimbo
I remember when a pound of coffee was 16oz. Now its 12oz, they don't call it a pound anymore and its three times the cost of the 16oz pound.
Well, they don't call it a pound anymore ....

Ice cream is that way too, use to be a half gallon, now its 1.5 quart or some say 48 oz
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NYDutch
Well, they don't call it a pound anymore ....

Ice cream is that way too, use to be a half gallon, now its 1.5 quart or some say 48 oz
We have a regional ice cream company here that advertises that their ice cream containers are still a full half gallon.
Jimbo
We have a regional ice cream company here that advertises that their ice cream containers are still a full half gallon.
Now check and see if any of them (probably a few) are actual Ice Cream ...

Most Ice Creams are Not actual Ice Cream.
Bryers for example, call Most of thiers "Frozen Dairy Dessert"
NYDutch
You need to weigh the actual bag...a deli bag weighs less than that but a thick coffee bag is gonna weigh around an ounce...an empty tin can has some weight
Products sold by the ounce, pound, etc, should always be priced for the product only. Only the shipping weight should include the packaging.
harshness
Products sold by the ounce, pound, etc, should always be priced for the product only.
Unless the specific product or its packaging is known at the time of weighing, estimating the tare weight for a PoS system is a tall order.

I'm pretty sure that produce bags can't get any thinner. ;)

You certainly don't want to put unbagged produce on a belt, scale, or in a clerk's hands (gloved or not).
Jimbo
Unless the specific product or its packaging is known at the time of weighing, estimating the tare weight for a PoS system is a tall order.

I'm pretty sure that produce bags can't get any thinner. ;)

You certainly don't want to put unbagged produce on a belt, scale, or in a clerk's hands (gloved or not).
I would think that all the packaging would already be accounted for ... they weigh the container, subtract that from the scale, then add the product , so its weighing the Product only
harshness
I would think that all the packaging would already be accounted for ... they weigh the container, subtract that from the scale, then add the product , so its weighing the Product only.
You would be thinking wrong when it comes to goods that are sold by weight (meat, produce, nails). Those items typically go on the scale wrapped without an associated tare. The weight only excludes the sticker because it hasn't been printed yet.
Jimbo
You would be thinking wrong when it comes to goods that are sold by weight (meat, produce, nails). Those items typically go on the scale wrapped without an associated tare. The weight only excludes the sticker because it hasn't been printed yet.
Thats ridiculous ....

Thats not how Deli does it, I know your talking pre packaged.
They need to CHANGE that.
harshness
Thats not how Deli does it, I know your talking pre packaged.
Perhaps only for sliced meat and cheese. Salads and similarly "shifty" or "drippy" items are typically weighed in deli cartons of some sort.

My monster burritos (up to two lbs.) are weighed in their foil jackets or paper mache take-out trays, and the jacket/tray is then "sealed" with the printed label as it comes off the printer.

Precision has to give way to practicality in situations like that.
TRG
TRG
Now check and see if any of them (probably a few) are actual Ice Cream ...

Most Ice Creams are Not actual Ice Cream.
Bryers for example, call Most of thiers "Frozen Dairy Dessert"
I only buy Tillamook and Alden's ice cream. The first ingredients are milk and cream.
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Jimbo
Perhaps only for sliced meat and cheese. Salads and similarly "shifty" or "drippy" items are typically weighed in deli cartons of some sort.

My monster burritos (up to two lbs.) are weighed in their foil jackets or paper mache take-out trays, and the jacket/tray is then "sealed" with the printed label as it comes off the printer.

Precision has to give way to practicality in situations like that.
What ever I get out of the Deli is put into a container when I ask them for it, they weight the container and then add the deli product, thats the way its suppose to be, if the rest of the world is screwing you, you should try the place down the street.
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Jimbo
I only buy Tillamook and Alden's ice cream. The first ingredients are milk and cream.
$7.50 a 1/2 gallon, thats worse than Bryers price wise.
Jimbo
$7.50 a 1/2 gallon, thats worse than Bryers price wise.
I'll give that a try next time, if I can find some in the right sugar areas.
Juan
What ever I get out of the Deli is put into a container when I ask them for it, they weight the container and then add the deli product, thats the way its suppose to be, if the rest of the world is screwing you, you should try the place down the street.
They are probably cheating you by swapping store brand product for name brand...those store deli's are very sketchy
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Bobby
$5.69 for the 48oz of Rocky Road at my Walmart.
Bobby
I'll give that a try next time, if I can find some in the right sugar areas.
22g per serving.
Juan
22g per serving.
How much is a serving?
Bobby
How much is a serving?
2/3 of a cup, a large scoop.
Jimbo
They are probably cheating you by swapping store brand product for name brand...those store deli's are very sketchy
They are made every day at this place ... it's a little Ma and Pop store ...

When ever I order something, they weigh the container (like everyone is suppose to) then weigh the product, so you actually get what your paying for lb wise ...
Jimbo
22g per serving.
Thats about the same as the Bryers I get, I just have smaller portions.
Jimbo
How much is a serving?
2/3rds of a cup or 9 servings per container.
Jimbo
$5.69 for the 48oz of Rocky Road at my Walmart.
Apparently my local Walmart doesn't carry that brand Tillamook ...
Kroger does .... Vanilla Bean $7.49 for 1.5 quart

Up here I have options of :
Vanilla Bean, French Vanilla, Cookies and Cream, Mud Slide and Strawberry

I will try the Strawberry and see what I think, IF the Sugar isn't any more than 22g ... it's Quite expensive.

Target does show it, cheaper, $5.99, however thier website says Not Sold in Store, closest store that carries it is 39 Miles away ....
I guess I better wait till WINTER to get it .. if it's that far away.

I'll have to check and see if Meijer has it ... YES they do ... $7.49 and a variety of Flavors
SuperDish_Fan23
Last reply · posted in DISH Network Support Forum
Why are ViP922s So rare? like its crazy how ebay has none, i checked everywhere, also, i got a ViP222k now, which is actually activated!
33 Replies · 932 views
Almighty1
I remember this in the news too...

Bobby
I remember this in the news too...

That is a misnomer. In the old days you subscribed to telephone service. That included the telephone line and one telephone. An extension cost $1 a month extra. So that $14,000 over 42 years was for the service not the leased telephone. There is no way they paid $28 a month for 42 years for a leased telephone.
HIFI
2.webp
2.webp
anybody remember this disaster ?
SuperDish_Fan23
Why are ViP922s So rare? like its crazy how ebay has none, i checked everywhere, also, i got a ViP222k now, which is actually activated!
Whoever still has their 922, please let me know i just wanna see photos of the ui and other stuff
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S
Whoever still has their 922, please let me know i just wanna see photos of the ui and other stuff

View: https://www.youtube.com/watch?v=7wL6dsORmXg
T
Slicker guides never did much for me
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Almighty1
That is a misnomer. In the old days you subscribed to telephone service. That included the telephone line and one telephone. An extension cost $1 a month extra. So that $14,000 over 42 years was for the service not the leased telephone. There is no way they paid $28 a month for 42 years for a leased telephone.
Good point as part of that time mentioned was before I was even alive.

While reports from the family's case focused entirely on the equipment rental charges, media records show that Ester Strogen originally started by paying $29.95 per quarter ($9.98 per month) in the 1960s for her combined telephone connection.
The actual base cost for standard residential telephone service over a 42-year period (spanning roughly 1964 to 2006) reveals how basic connection costs evolved compared to the equipment rental fees:

Historical Phone Service Rates
  • 1960s – 1970s Base Rate: Standard local phone service was heavily subsidized and tightly regulated under the Bell System monopoly. A basic landline package with unlimited local calling typically cost between $5.00 and $10.00 per month.
  • 1980s – 2000s Post-Deregulation Rate: Following the AT&T divestiture in 1984, base line service rates steadily climbed due to the introduction of subscriber line charges, touch-tone fees, and local infrastructure adjustments. By 2006, basic flat-rate local residential phone service hovered around $15.00 to $25.00 per month (excluding long-distance packages and taxes).
The True Lifetime Service Bill

Assuming an average baseline connection fee of roughly $12.00 a month over that 42-year span, the line connectivity itself would have realistically accumulated to approximately $6,000 in raw cash payouts.
When you bundle the actual service costs together with the escalating equipment rental fees, the total cumulative out-of-pocket phone expenses over those four decades easily crossed $12,000 to $14,000. Long-distance phone calls—which were billed entirely by the minute back then and could cost up to 15 to 30 cents per minute—would add significantly more to that historical total depending on usage.

The widely publicized calculation stems from a viral news story from 2006 involving a widow named Ester Strogen. Her family discovered she had been continuously leasing two rotary dial telephones from AT&T for 42 years.
The total cost—which actually came out to more than $14,000 by the time the lease was canceled—was calculated based on the following legacy telecom structure:
  • The Monthly Fee: At the time her granddaughters discovered the charges, the ongoing leasing fee was $29.10 per month for the two outdated phones.
  • The Math: Over 42 years (504 months), paying roughly $24 to $30 a month accumulates to between $12,000 and $14,600 ($29.10 × 504 months = $14,666.40).
Why did this happen?
Prior to the landmark breakup of AT&T ("Ma Bell") in 1984, consumers were legally not allowed to own their phones; they were required to lease them directly from the phone company.
When the laws changed and phone ownership became legal, AT&T spun off its rental division into a company called QLT Consumer Lease Services. Millions of customers, particularly elderly individuals who were used to seeing a single unified phone bill, simply never realized that the small recurring "equipment lease" line-item could be canceled by buying a cheap phone at a retail store.

Yes, leasing absolutely cost that much in reality, and the math is entirely accurate. However, the calculations performed by the family did contain one major historical nuance: they multiplied the final 2006 rate across all 42 years, which means the actual total cash paid out was likely a bit lower.
The original viral story focused on 82-year-old widow Ester Strogen from Canton, Ohio, who paid $29.10 a month for two black rotary phones until her family intervened in July 2006.
The reality behind how the cost reached that staggering total breaks down into two distinct phases:

Phase 1: The Historical Base Rate (1960s – 1984)

When Strogen first got the phones in the 1960s, renting was a legal mandate and cost a fraction of the 2006 price—usually just a few dollars a month.
  • The "Insurance" Mirage: In exchange for that fee, Ma Bell promised free, lifetime maintenance. If the phone broke, they replaced it instantly at no extra cost.
  • The Cost-Plus Reality: Because these solid-state phones were built like tanks out of heavy plastic and steel, they almost never broke. Consumers paid a continuous premium for decades for a repair service they rarely used.
Phase 2: The Deregulation Rate Hikes (1984 – 2006)

After AT&T was forced to break up its monopoly in 1984, the rental side of the business was shifted to Lucent Technologies and later a legacy holding company. To maximize profit off a shrinking customer base, they steadily increased the monthly rental fees over the next 20 years.
  • By 2006, the rental cost had quietly ballooned to roughly $14.55 per phone per month.
  • When the family discovered the $29.10 monthly charge, they looked back at the 42-year span and estimated the collective loss at over $14,000.
Even adjusted for historical inflation—where $2 a month in 1964 had the purchasing power of roughly $20 today—Ester Strogen and hundreds of thousands of other elderly Americans realistically paid thousands of dollars out-of-pocket for standard desk phones they could have purchased at retail for $10.

The exact out-of-pocket dollar amount Ester Strogen paid over those 42 years was never publicly determined, as neither AT&T nor the family had access to monthly billing records stretching all the way back to the 1960s.
The figures reported in the media are entirely mathematical estimates based on the 2006 rate. The two primary numbers used to define the "cost" are:
  • The Stated Media Total: More than $14,000.
  • The Exact Family Formula: $14,666.40. This was derived by taking her final recorded bill of $29.10 per month and multiplying it across the full 42 years (504 months).
What the True Cash Cost Likely Was

Because AT&T did not charge $29.10 a month back in 1964, the true historical cash sum she handed over was lower than $14,000. In the 1960s and 1970s, basic phone lease fees were generally bundled into standard service or itemized at just $1.00 to $2.00 a month per phone.
If we realistically assume she paid lower base rates for the first 20 years before the post-1984 deregulation price hikes took effect, a realistic estimate of the actual cash paid is between $5,000 and $7,000.

The Real Cost When Adjusted for Inflation

While the family's $14,000 calculation overestimates the raw cash paid, it actually underestimates the true economic damage when factoring in the time value of money.
Paying $2.00 a month for equipment in 1964 sounds minor, but due to severe inflation during the 1970s, those early single dollars had the purchasing power of roughly $20.00 each in 2006 terms. If you adjust every historical lower monthly payment upward to account for inflation, Ester Strogen realistically lost the equivalent of well over $15,000 in modern purchasing power by renting instead of buying.
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68588 Replies · 2676602 views
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harshness
Let Her In - Vince Gill
sdfntx
Devil in Her Heart - The Beatles
long_time_Dish
Take Me To Heart - Quarterflash
ClarkGable
Take Me To The River - Talking Heads
long_time_Dish
Don't Take Me Alive - Steely Dan
J
· posted in C-BAND Satellite Discussion
Hi guys, is anyone getting any quality on transponder 4135 L 30000 I'm not getting any quality few weeks now.
0 Replies · 18 views
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in Free To Air (FTA) Discussion
13 Replies · 284 views
R
I had a BUD in the 80's before the little small dishes started showing up. The signals were unsrambled and then I had to get a monthly code.
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dfergie
I forgot about the tv antenna rotator to change polarity…
T
I had a BUD in the 80's before the little small dishes started showing up. The signals were unsrambled and then I had to get a monthly code.
You mean you were pirating the VCII and entering "Wizard numbers" every month after key change? GI finally resorted to changing out the keys twice as often, then even more often, down to just hours, making it mostly untenable?
iBoston
When i was a kid, i used to salivate envisioning me having a Cband dish. It wasn't until about 1995, I installed my first Cband dish, and i remember it took me about 2 weeks to get that dish aligned properly.. This was before internet, and i had to call and talk with people on the phone about advice on how to properly tune the dish. I can't remember the receiver, but it had a UHF remote. I had the satellite receiver in the living room, but i ported it to two TV's, one in the living room and one in the bedroom. It was so nice being able to control the receiver with the remote in the bedroom about 40 feet from the living room. I remember watching Rosanne feeds where it would air the entire week in succession. Nice nostalgia.
navychop
I remember watching Rosanne feeds

I'd wipe THAT memory ASAP!
WhiteBeard
I'd wipe THAT memory ASAP!
Why?
Tom Speer
Staff member Pub Member / Supporter Cutting Edge
Last reply · posted in DIRECTV Cutting Edge Information
In order to participate in any Cutting Edge testing, you must sign a Non Disclosure Agreement (NDA). Attached are a .docx (Microsoft Word) and PDF version of the latest DirecTV NDA. I found it easiest to complete the .docx version then paste a photo or scan image of my signature, cropped closely to just the signature into it as a picture. Then set Word to wrap text around the picture so that the picture follows the text "Signature".

People who have better PDF tools than I do may prefer that version.

When you apply for any Cutting Edge testing, you will be told how to send the signed copy.
2 Replies · 83 views
Tom Speer
Any NDA you have signed before is still valid for the testing you have been and hopefully still are doing. The new NDA forms are ror new CE testers and new categories of CE testing. They have been placed here so that people who volunteer for any CE testing have access to them.
larry55
Any NDA you have signed before is still valid for the testing you have been and hopefull still are doing. The new NDA forms are ror new CE testers and new categories of CE testing. They have been placed here so that people who volunteer for any CE testing have access to them.
I'm still doing the testing.