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C
Last reply · posted in DISH Network Support Forum
Just received the first Dish Network bill... it's completely screwed up!

First of all, I didn't notice the $49.99 credit I'm supposed to receive for committing to 18 months. The only credits I received were for the free HBO I'm supposed to get for free for three months. Is that supposed to be credited on the very first bill?

Also, the HD package isn't even listed.. an "HD Access Fee" at six bucks is listed. How am I supposed to get my $100 rebate if this isn't on the bill?

And I'm getting phone service installed on Wednesday along with DSL. I'm officially away from Comcast. :)

So I figure I'll call Wednesday when the receivers are hooked up to phone lines so I can get the four $5 charges for not having a phone line knocked off. I received a bill that's $175ish, which shows $200ish online (because they added the HD pack and didn't take off the "HD Access Fee"). Overall, after the $70 in credits ($50 for committment and $20 for the premium for two months)... my final bill should be only $130!

Dish Network completely screwed up the bill. I hope this doesn't screw up my chance for the $20 a month rebates.

So I have two questions before I call on Wednesday... Am I supposed to get the $49.99 credit on this very first bill? And how am I supposed to get the HD programming $100 rebate if it isn't on my paper bill?

Thanks!
6 Replies · 1642 views
thiggin2
So I figure I'll call Wednesday when the receivers are hooked up to phone lines so I can get the four $5 charges for not having a phone line knocked off.
What kind of receivers do you have. You would need 4 dual tuner receivers to knock off 4 phoneline charges. You only save the extra receiver charge on a "Dual" receiver.
C
Two receivers. A ViP 622 and a Dishplayer 625 DVR. There are four charges because the bill is for 2 months.
M
First bill is for 2 months of service...
Yep if you did DHA18 you should have the $49 credit on the first bill. If the DHA 18 is not on your account this is a simple matter of a change on the account. It appears HD programming was not added that's why you are seeing the $6 charge.
Again a simple thing to fix with a call.
The other charges you should see are:

$5.98 X 2 for two DVRs
$5.00 X 2 if receivers not connected to phone line. (Another simple thing to fix just hook them up to the phone and when you call get tech support to help you run the test with you to make sure they are making connection, once the receiver dials out that charge automatically is removed from your account)

BTW>>>FOR DSL, make sure you have at least one, sometimes it takes two DSL filters installed between the receiver and phone jack. This eliminates DSL noise that the modem can't deal with.


$5.00 X2 for additional outlet for the second receiver. Any receiver past your primary is $5 if standard def or $6 if high def.

Once you get HD programming on the account, the next bill send in with your rebate form. The credits will be applied within 8-10 weeks. You should have (2) $100 rebates good for $20 for 10 months of credits on your bill.

Hope this helps.
Claude Greiner
Two things would not make the $49.99 credit appear on the first bill....

#1) The sales person who setup the sale did not indicate DHA with an 18 month committment when they entered the order. Although this is very unlikely, because the sales people sell DHA with an 18 month committment 95% of the time.

#2 When you got your contract, it gives you an option to sign with or without an 18 month committment. Customer sees there is an option to opt out of signing the committment, and they think they are "Smart" and check the box on the contract where it says "No committment"

The problem is that nowhere on the contract does it say that the $49.99 activation fee will not be credited because you need the 18 month committment to get the $49.99 credit.

As far as the HD access fee, you should have fixed that when you turned on your television and noticed there where no HD channels and called in to have them added.

Phone line charges can also be fixed when you hook up your phone line with a simple phone call to Dish to let them know they are hooked up.

Best thing to do right now is to have the 18 month committment added on the account so they can issue you the credit.

Send the rebate form in ASAP, so your credits will correctly appear on the 2nd statement. Eventhough the bill says one thing, im sure they will look up your bill before they find a reason to not approve your rebate.

As far as payment, I would send them the entire amount that is due. When the 2nd bill comes due, you should see all the credits and additions/subtractions and on the 3rd bill it will be correct.

I know some people would disagree with me and send in less than what the bill says is due, but its just going to make the 2nd bill that much harder to understand. Generally DISH Networks billing system is pretty darn accurate, I see more credits issued to customers because they don't understand their bill and Dish wants to keep them happy to prevent a possible cancellation, than I do for credits given for an error.

I have never seen actual bill error, besides the occasional bogus adult PPV which usually has an explaination.
C
Thanks for all the help and advice guys!

I did call into Dish right when I noticed the HD programming wasn't coming in. I figured the bill would reflect that.

Anyways, I'm sure the call on Wednesday will fix everything.

Thanks again. :)
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68503 Replies · 2671123 views
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Bobby
Tickle Me (Dirty, Dirty Feeling) - Elvis Presley
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dishstaller
Dirty Diana - Michael Jackson
sdfntx
Dirty Water - The Standells
gms49ers
High Water - Rush
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long_time_Dish
Smoke On The Water - Deep Purple
Anony55
Last reply · posted in DISH Network Support Forum
For quite a while now, people with a VIP211k have been losing their recordings on their activated external HDDs... even when there's nothing physically wrong with HDD. I believe this is an intentional and underhanded tactic that Dish is pulling in an attempt to force users away from the VIP211k.

They are obviously regretting that they ever let users have a "non-dvr" dvr in the first place. You would think they would be happy charging you a $40 one time fee... and then be happy letting the customer be the one responsible for HDD failures.

Dish clearly hates the 211k bitter-clingers. This recording deletion problem is intentional (IMO), and I think it is just one more tool that they are using. Hopper and a 2-year agreement... that's what they want you to have. Think about that... a 2-year agreement... with a company $30 Billion in debt (that's with a B). What happens when all that debt causes them to drop the channel that may have been your whole reason for having Dish in the first place? Guess who's stuck with a service that no longer suits their needs... for the remainder of the 2-year agreement.

On top of that, they don't want you to install it yourself. I purchased and installed all my equipment myself. That used to be common. Now, they lie to me and tell me that my dish must be updated to use a Hopper. Funny thing is... they don't even know what dish I have because they didn't install it, and I didn't tell them. If you ask what type of dish/LNBs the hopper needs... good luck getting an answer. All they know is that whatever you have needs to be upgraded by an installer.

It is quite apparent to me that they care much more about staying in their box, than they do working with the customer. That's too bad, because it hasn't always been that way. It's like they are totally unaware of the current business environment that they are trying to compete in.

I have been a customer since 2010. I will be cancelling my service before the next period. Yeah, I know, my $1,200 a year won't make a difference to them. It just seems like they have forgotten who needs who, especially when you consider the competition in today's streaming world. But hey, they will have succeed in forcing me off the 211k.
168 Replies · 7467 views
Nebugeater
Got a 211k that works fine, and I no longer need it if someone wants to throw me a few bucks and pay shipping. Not tied to my account as of last week. Used with a tailgater and got a wally
T
Got a 211k that works fine, and I no longer need it if someone wants to throw me a few bucks and pay shipping. Not tied to my account as of last week. Used with a tailgater and got a wally
Is the 211k still available? If so, I'm interested.
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Nebugeater
Is the 211k still available? If so, I'm interested.


Actually, it is. A couple of people PMed me when I posted this, and when I asked for an address, they never responded. Then I just sort of let it go. Send me a PM to continue the discussion
Anony55
Well, after nine months of being on pause, I finally figured out that I was wasting $5 a month. So I cancelled. For the first time since 2010, I no longer have a Dish account.

I do have to say that I did appreciate the account pause option. That just gives a person some time to see what the fallout of cancelling will be... without having to go all the way over the cliff first.

Since I never once had an "oh shoot, I need Dish Network for..." moment, the decision was a lot easier.

Funny enough, when I called to cancel (for real, not playing the pricing game), all of a sudden, they were offering me deals that I was told before that I couldn't get without changing out my VIP211k. Now, I could have had those specials with them just sending me a new card for the receiver. LOL!

Of course, my mind was already made up because of having not missed the service while on pause. That, and the fact that I bet the 211k still kills recordings.

All in all, I'm glad that I had Dish for all those years. I just outgrew the need, and they pressed the issue by deleting recordings. I would have eventually went this route without the deleted recordings issue. But, for sure, that did hasten the outcome.

I'll still pop in at this site from time to time. Believe it or not, I still have a C/Ku BUD that I intend on playing with again if life ever slows down.
dishstaller
Actually, it is. A couple of people PMed me when I posted this, and when I asked for an address, they never responded. Then I just sort of let it go. Send me a PM to continue the discussion
Unless things have changed at Dish, which is entirely possible, they won't activate the 211, even as a replacement. I gave one to a customer a while back....which when I turned it off I made sure to tell the CSR I wanted it freed up so another customer could use it, I was assured it was.....and when they called to swap out there's they were told it couldn't be done. Now like I said, things MIGHT HAVE CHANGED.
Anony55
Unless things have changed at Dish, which is entirely possible, they won't activate the 211, even as a replacement. I gave one to a customer a while back....which when I turned it off I made sure to tell the CSR I wanted it freed up so another customer could use it, I was assured it was.....and when they called to swap out there's they were told it couldn't be done. Now like I said, things MIGHT HAVE CHANGED.
It hasn't changed. When I cancelled my service the other day, they told me I didn't need to return the receiver (which I already knew because I purchased it).

But in addition to that, the young man told me not to sell it, but to take it to a recycling place. The reason he gave for the advice was because 211Ks can no longer be activated.

So as far as the VIP211k goes... once grandpa dies, he's dead.
T
They tell you to trash it and not to sell simply because they're phasing them out, not particularly because someone might be "confused" into buying it and not be able to activate. They tell people that in every case where they're not acting to get a box back, either from a replacement or service cancel.
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Corrado
Although my VIP211K hasn't been subscribed or connected to a dish in probably 5 years since canceling service, my 1 TB HDD full of programming still works fine.

Upon occasion I power it up to watch something I recorded as far back as 2010. The last time I had it going in September it even let me rescan the local OTA channels which I think it refused at some earlier time. I will use it until the day it fails but this topic makes me think some software download is responsible for current subscribers.
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zippyfrog
Pub Member / Supporter Lifetime Supporter
Last reply · posted in DISH Network Support Forum
Has anyone subscribed to NBA League Pass for 2026-27 and try to link their account to NBA.com to stream League Pass? I purchased it for 2026-27, and when I linked, I got a message saying success, but then I receive an error that my linked subscription does not include the preseason games for NBA League Pass. Is that how it has always been? I know satellite doesn't have the preseason games on the NBA League Pass channels, but I thought that I was able to stream the preseason once I linked my account on NBA.com?
2 Replies · 74 views
zippyfrog
I found my answer...when I log into the NBA app on my phone and try to watch, it gives me a more clear answer that it acknowledges I have paid for NBA League Pass from Dish and it is linked, but I need an "upgraded" subscription to League Pass for the preseason games. So I guess it is by design that Dish does not show the preseason games on League pass and that the contract Dish has signed for league pass is explicitly for the regular season games. (I know the description for League Pass says regular season games, but I thought that was only by satellite and the preseason would have worked)
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Darrell S
I plan on doing what I did last season. I ordered the more expensive arena feed version from the NBA website. It's worth it because you get to watch what's going on in the arena instead of just staring at the ad break slide on the Dish version. The main advantage to ordering from the website is you can go on a month by month basis and cancel if you get tired of it.
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Ramy
Supporting Founder
Last reply · posted in The Sports Section
Really excited for this season with Kentucky having a new coach and some really exciting recruits. Probably won't last long, but here's hoping this season is great.
143 Replies · 1450 views
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Y
24 team playoff seems to be real close.

Are we really that far from a 64-team tournament?

The benefit of the 24 team playoff:
  • All the cartel teams that cartels want in playoff are in playoff
    • Independent of record too! Bonus.
  • MONEY!!!!! for the cartels.
  • I'm out of ideas.
Cons
  • Regular season really doesn't matter now other than the rivalry games
    • Top cartel teams can lose three games and still make the playoff
  • Going to start resting players?
    • The playoff is going to be *checks notes* several games!
    • Resting players could make games dumb.
    • Maybe even restrict NIL players from games played.
  • How much are streaming sub costs going up a month to pay for this?!
AZ.
AZ.
24 team playoff seems to be real close.

Are we really that far from a 64-team tournament?

The benefit of the 24 team playoff:
  • All the cartel teams that cartels want in playoff are in playoff
    • Independent of record too! Bonus.
  • MONEY!!!!! for the cartels.
  • I'm out of ideas.
Cons
  • Regular season really doesn't matter now other than the rivalry games
    • Top cartel teams can lose three games and still make the playoff
  • Going to start resting players?
    • The playoff is going to be *checks notes* several games!
    • Resting players could make games dumb.
    • Maybe even restrict NIL players from games played.
  • How much are streaming sub costs going up a month to pay for this?!
One of the pro's I see is in a year with so many undefeated teams they have a good chance of an opening. Few years back you had lower divisions that didnt get a shot. I love collage football and I have no problem with that addition.

We are in what week 5 now? Been two real good ranked games to watch.....Other than that top 25 teams are playing nothing.
Jimbo
One of the pro's I see is in a year with so many undefeated teams they have a good chance of an opening. Few years back you had lower divisions that didnt get a shot. I love collage football and I have no problem with that addition.

We are in what week 5 now? Been two real good ranked games to watch.....Other than that top 25 teams are playing nothing.
There are 68 Power 4 teams, so eventually they will get there I wouldn't imagine ...
AZ.
AZ.
There are 68 Power 4 teams, so eventually they will get there I wouldn't imagine ...
Far from it but you know that....You dont like the larger playoff.....Its ok.....
Jimbo
Far from it but you know that....You dont like the larger playoff.....Its ok.....
Oh, I Hate the idea ...

It would be different if it was a game that you could play 2 or games each week, but when you only play 1 game a week, the larger playoff is Not a good thing ...

The season has how many games now, is it 14 ... then you want to play another 5 (with more to come) against Top 12 (eventually 24 teams) ... remember, the 5 games in the playoffs will be the hardest games all year and back to back.

For example, IF Ohio State should win it all this year ... they play 5 teams in the Top 25, plus they would play 5 more to win it all, depending on how the ranking shake out and if Bye weeks are given.

Thats 10 Ranked teams ... in one year ...
I don't see that happening very often ...
Edit, Bama plays 4, Georgia plays 3, But Ole Miss plays 5 (didn't expect to see that)

That said, I don't see the Buckeyes winning it all this year.
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AZ.
AZ.
Oh, I Hate the idea ...

It would be different if it was a game that you could play 2 or games each week, but when you only play 1 game a week, the larger playoff is Not a good thing ...

The season has how many games now, is it 14 ... then you want to play another 5 (with more to come) against Top 12 (eventually 24 teams) ... remember, the 5 games in the playoffs will be the hardest games all year and back to back.

For example, IF Ohio State should win it all this year ... they play 5 teams in the Top 25, plus they would play 5 more to win it all, depending on how the ranking shake out and if Bye weeks are given.

Thats 10 Ranked teams ... in one year ...
I don't see that happening very often ...

That said, I don't see the Buckeyes winning it all this year.
Yes anyone here knows you 100%....Astros failed no posting...Ohio state loses we hear it.....Its ok....Its called an opinion....I have one so do you.....Problem is?
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Jimbo
Yes anyone here knows you 100%....Astros failed no posting...Ohio state loses we hear it.....Its ok....Its called an opinion....I have one so do you.....Problem is?
Seeing theres very little activity in the MLB threads, it wouldn't matter if I posted that the Astros didn't make the Playoffs ...

Theres more NFL info in the Pub section than in the Sports/NFL thread.
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Jimbo
IF they go to 24 teams, and it looks like they will soon ....
Do we Really want Teams with 3 and 4 losses in the Playoffs ?
Is a 3-4 Loss team one thats able to win 4-5 more games against Top teams ?
Y
One of the pro's I see is in a year with so many undefeated teams they have a good chance of an opening. Few years back you had lower divisions that didnt get a shot. I love collage football and I have no problem with that addition.
A 12 team playoff net should catch any undefeated team. The 12 team playoff also exposed that rankings suck. I mean, we kind of knew already that the rankings weren't particularly reproducible, but we now have the empirical evidence that the rankings suck because judging who is the best among a mickey mouse scheduled football season isn't a rational endeavor. So the 12 team playoff ensures most teams that should make it, do, including the mid-major undefeated team. 8 teams should be able to work as well, but puts greater risk at OSU and Alabama missing the playoff... can't have that.

Which is the run up to my main problem with the 24 team set up is that it is designed to keep the OSU's and Alabama's from missing the playoff. The cartels are ensuring widespread participation for their own cartels to increase the monetary reward to themselves. It is fixing the system while not fixing the outcomes, merely making the regular season game outcomes virtually irrelevant. Sure, a bye for winning the conference would be nice, but we've already seen that byes aren't that influential.
We are in what week 5 now? Been two real good ranked games to watch.....Other than that top 25 teams are playing nothing.
That is college football in a nutshell. Again, college football isn't about competition, it is about revenue. The entire setup is about making money, from regular season squash games against local jobbers like the WWF days to tax exempt bowl games.

And to add to the first world woes, the college football cartels have made being a College Football fan even more expensive... so they can get paid more.
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meStevo
Theres more NFL info in the Pub section than in the Sports/NFL thread.

Nah, you just don't understand how ignore works, which is why you made your own NFL thread thinking there wasn't one 🤣
Former member 209992
Last reply · posted in SatelliteGuys Support Center
For some reason, the satelliteguys.us site is loading a lot slower than usual on both Chrome on my Asus laptop and Safari on my iPhone.
I'm also seeing longer appearances of the blue bar at the top and the "3 blue bars" loading symbol.
Is anyone else also having the same problem? Thanks in advance.
530 Replies · 18096 views
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Scott Greczkowski
Remember folks... just like DNS... its always Foxbat. :D
Foxbat
Remember folks... just like DNS... its always Foxbat. :D
WTF… …What the Foxbat!😱
S
WTF… …What the Foxbat!😱
wow what a kick in the balls!!! the wife blames you when things don't work now scott's blaming you :biggrin
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Foxbat
wow what a kick in the balls!!! the wife blames you when things don't work now scott's blaming you :biggrin
I know. Here's what Scott has in store for me if I get out of line:
IMG_1990.webp
IMG_1989.webp
S
I know. Here's what Scott has in store for me if I get out of line:
OMG to freaking funny :biggrin
comfortably_numb
I know. Here's what Scott has in store for me if I get out of line:

Not likely since that place closed down.
Foxbat
Not likely since that place closed down.
You're no fun.😑
T
Last reply · posted in DISH Network Support Forum
I thought I would come here and find lots of complaints about the update to the dish anywhere mobile app, but am not seeing any. It used to look just like the desktop webpage. Now you can no longer filter by sports channels or movie channels. Plus that they made it look like a big button telephone and you see fewer channels in the screen which requires more scrolling. Yes I realize you can look at sports then select which sport you want to look at, I just liked being able to see all sporting events in the guide with all other channels being filtered out. Am I alone in the wilderness on this?
7 Replies · 141 views
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dishstaller
I really dislike change for the sake of change
dishdude
I like the new look, it's a lot cleaner. I'm using it on one of those Onn streaming devices when I travel.
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T
I like the new look, it's a lot cleaner. I'm using it on one of those Onn streaming devices when I travel.
Yes a lot cleaner, glossier, and less functional. Someone trying to justify why they are making a big salary. "See look shiny"
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navychop
"Big salary." Charlie. "?Big?"
Tampa8
Seems in some ways better. Nicer layout, as others said maybe cleaner. Moving ahead in the guide is better.
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Foxbat
Supporting Founder Pub Member / Supporter Lifetime Supporter
Last reply · posted in Internet Television (IPTV) Discussion Forum
Apple has finally released their Apple TV 4K with built-in Siri and a microphone so it can respond to your queries even if you don't have the remote. It also increases in price, to $299. I had been planning on updating my current Apple TV 4K streamers, but that's $600 for the two of them, and that's a pass at this point.

At $299, it had better come with 256 GB of Storage, Gigabit (or better) Ethernet, the latest HDMI tech and standards, and one year of free Apple One. But it probably won't…
20 Replies · 310 views
Ronnie-
Meh. The 4Ks I have will do everything that these do that I need them to do.


Which that's most tech these days for anything released the last four to five years.


It's honestly a testament to how good the previous gen Apple TVs were and are.
navychop
It's honestly a testament to how good the previous gen Apple TVs were and are.

Don't tell them that. They'll adopt planned obsolescence.
navychop
Outside of gaming, would Joe Sixpack notice any difference?
KAB
KAB
Outside of gaming, would Joe Sixpack notice any difference?
Not a bit. IMO, Apple's are slow to boot up. Time is about the same with 1st gen and 3rd. Roku runs rings around them in that department. I only reason I stuck, is the Apple infrastructure, which has it's definite advantages. But $300 is a deal breaker. Later, Apple!
S
Don't tell them that. They'll adopt planned obsolescence.
they all do that anyways.. ever notice your cell phone slows down when you come up for an upgrade.. :what. apple's been making money off of software and not hardware for a while
ncted
Not a bit. IMO, Apple's are slow to boot up. Time is about the same with 1st gen and 3rd. Roku runs rings around them in that department. I only reason I stuck, is the Apple infrastructure, which has it's definite advantages. But $300 is a deal breaker. Later, Apple!
Yeah, they boot up a bit slower than Roku, but the OS does a lot more, so it makes sense. How often are you booting them up that is a differentiator? Aside from OS updates, mine are on all the time. I will say the ATV4K is generally quicker than the Roku Ultras I have, when it comes to launching apps and responsiveness, not that the Roku is sluggish.
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navychop
apple's been making money off of software and not hardware for a while

What software? For iPhones? I tried to buy some image s/w IN THE APPLE STORE! They had none, and could not offer ANY s/w for iPhones
ncted
apple's been making money off of software and not hardware for a while
I assume you mean services, like iCloud and Apple Music, and not actual software sales. Services have been growing quickly for Apple, but hardware still brings home the bacon. As for where Apple's revenue comes from, the iPhone is still king with 49.58% of revenue as of June 2026. Services comes in second with 28%. iPad, Mac, and Wearables/Home makes up the rest. So, that is 72% coming from hardware. Their profit margin is around 25%, FWIW.

I am skeptical the AppleTV 4k makes them much money on the hardware though, which I suspect is what you were getting at.
ncted
What software? For iPhones? I tried to buy some image s/w IN THE APPLE STORE! They had none, and could not offer ANY s/w for iPhones
You should have looked in the APP STORE instead. ;)
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navychop
Will do!
cpdretired
Supporting Founder
Last reply · posted in DISH Network Support Forum
Several Dish offers showed up today in my account. Once you choose one the rest are removed. Offers were Showtime, Starz, AMC and others.
35 Replies · 1692 views
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B
Just checked my account and it shows mgm+ at 8.00 per month, but that has red line drawn thru it and shows 0.00 per month. But it doesn't say how long this lasts,...... 1 month, 3 months, forever. I called customer service to get an answer, and they said nothing like that exists. Should I add the offer or not? Already paying them too much, but want to take advantage of something free.
S
Just checked my account and it shows mgm+ at 8.00 per month, but that has red line drawn thru it and shows 0.00 per month. But it doesn't say how long this lasts,...... 1 month, 3 months, forever. I called customer service to get an answer, and they said nothing like that exists. Should I add the offer or not? Already paying them too much, but want to take advantage of something free.
look again mine says free for 1 month
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Almighty1
look again mine says free for 1 month
Not for me, mines has no mention of how long aka the offer period and the Terms and conditions the $0.00 is good for. All I see is one can lose $5.00 if you decide to remove it before day 31 after you add it to the account.

1792131071109.webp
S
Not for me, mines has no mention of how long aka the offer period and the Terms and conditions the $0.00 is good for. All I see is one can lose $5.00 if you decide to remove it before day 31 after you add it to the account.

View attachment 194817
wonder why it says that
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Almighty1
look again mine says free for 1 month
You have a different offer that is free for a shorter timeframe which is different than the one that I and bnewt saw without defining the promotion period as I sent the question to DISH Care via Facebook Messenger and this is the response I got back 20 minutes ago.

1792177553912.webp
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Almighty1
wonder why it says that
Answer 2 minutes ago from DISH Care via Facebook Messenger:
1792178974514.webp
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