i was wondering if its normal to wait 3 days for a tech to come out and fix my issue; my issue is that my dish has lost the signal, no obstructions no bad weather. i think its a bit ridiculous to wait so long is there any other way to get faster service?
2 - 7 days average depending on time of year and your location.
Start of college / university, movember - february tend to be the busy times of the year, late winter to mid summer tend to be the slowest times of the year and you could see a next day service call during that time.
Checked manual for possible fixes? See below
Have you done a hard reset?
Checked all connections?
Unpugged it and waited 15 minutes then try a restart?
Searched this site for possible fixes?
Visually inspected the dish?