3D glasses not syncing up with my TV

[Ghpr13]

I have a Panasonic 55UT50 Plasma and I just got a pair of Panasonic 3D glasses, TY-ER3D4MU. I can't get them to recognize my TV. I've tried over and over last night, holding them up close to the TV and back 1"6" as recommended. Nothing worked. The glasses are fully charged and are the correct glasses for my Panny, which is a 2012 and takes certain 3D glasses that only work with Pannies made in 2012.

Anyone can tell me what I'm doing wrong, or what I might be missing?
Thanks,
Ghpr13

 

[TheForce]

Do they have a little on light that flashes when synced? You have other glasses that do work?

Some additional info and links FYI:.

http://3dglassesunlimited.com/3d-glasses-for-panasonic-3d-tvs/?gclid=CKmBvNHj_LQCFRRbnAodXBgAYg

http://shop.panasonic.com/shop/model/TY-ER3D4MU?t=reviews read reviews

Good luck, sorry I can't be more help.

 

[Ghpr13]

Got them working with the help from Pansonic. All is great now.
Thanks all who replied.
Ghpr13

 

[mike123abc]

Got them working with the help from Pansonic. All is great now.
Thanks all who replied.
Ghpr13

So, what was the problem?

 

[Ghpr13]

So, what was the problem?

When setting them to sync the first time, you need to hold the on button to the right and keep it there for about 30 seconds, then it will have enough time to pick up the signal. Once I did this, they both synced up without a problem. Of course the manual had no mention of this. It said to just turn them on,release the button, and wait.

Ghpr13