508 to 512 DVR exchange DVR fee (1 Viewer)

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nissan4x4

SatelliteGuys Family
May 26, 2008
53
0
Northwest Arkansas
Hey been along time lurker at the site Great site too,But am having trouble with my 508 exchange with dish.They sent me a 512 as an exchange, but want to charge the seven dollar dvr fee and i have talked to 4 different dish reps they all says that i have to pay it.Is this right do i have to pay a dvr fee or not ? Thanks
 
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Mr Tony

SatelliteGuys Pro
Supporting Founder
Nov 17, 2003
295
43
Mankato, MN
Is the 508 the only receiver on the account? Did it die?

I know in some cases they have been waiving it but the best thing to do is PM a DIRT (Dish IRT) rep. Unfortunatelly none of them are on line right now to help but you could send a PM to them and they can get back to ya.

I know Zach and Mary work Saturdays (per their signature) and can surely help out
 

gokartergo

SatelliteGuys Pro
Jun 28, 2010
1,157
49
Ca
They phasing out the 508 and the 301 and all legacy receivers.. I was wondering how Dish was going to handle the DVR fees.. Since there is none on the 508 but there is on the 512.. Best thing is to get in contact with one of the DIRT members here.. They can help you better on that..
 

MaryB@SlingTV

SatelliteGuys Pro
Dec 29, 2010
1,251
11
Colorado
Hey been along time lurker at the site Great site too,But am having trouble with my 508 exchange with dish.They sent me a 512 as an exchange, but want to charge the seven dollar dvr fee and i have talked to 4 different dish reps they all says that i have to pay it.Is this right do i have to pay a dvr fee or not ? Thanks
Hi, I would need to review the account to be sure on this. If possible can you please PM me your account # and/or phone # and I will see what I can do! Thanks!
 

Mr Tony

SatelliteGuys Pro
Supporting Founder
Nov 17, 2003
295
43
Mankato, MN
They phasing out the 508 and the 301 and all legacy receivers.. I was wondering how Dish was going to handle the DVR fees.. Since there is none on the 508 but there is on the 512.. Best thing is to get in contact with one of the DIRT members here.. They can help you better on that..

unless the 508 is the only DVR on the account its a moot point as there would already be a DVR fee on the account.
 

CK SatGuy

Formerly ckhalil18
Feb 7, 2011
4,023
112
The Motor City
They phasing out the 508 and the 301 and all legacy receivers.. I was wondering how Dish was going to handle the DVR fees.. Since there is none on the 508 but there is on the 512.. Best thing is to get in contact with one of the DIRT members here.. They can help you better on that..
Actually, the 508 was never on that list. It's suppose to be the 510, 301, and the legacy receivers that are being phased out. If the OP had a 508, they should have given him a 508 unless Dish didn't have any 508 refurbs at all (which wouldn't surprise me)
 

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Mr Tony

SatelliteGuys Pro
Supporting Founder
Nov 17, 2003
295
43
Mankato, MN
Isnt dvr fee 6 bucks? Extra reciever fee's are 7. Or was there a change i have not made aware of?

the original DVR's (7100/7200, 501, 508, 721) had no DVR fee. The only 2 receivers still out there like that re the 508 & 501. If a customer has only a 508 or 501 as a DVR and no "newer" DVR's then they are grandfathered with no DVR fee.
 

Mr Tony

SatelliteGuys Pro
Supporting Founder
Nov 17, 2003
295
43
Mankato, MN
Actually, the 508 was never on that list. It's suppose to be the 510, 301, and the legacy receivers that are being phased out. If the OP had a 508, they should have given him a 508 unless Dish didn't have any 508 refurbs at all (which wouldn't surprise me)

that doesnt make sense as the 510 is newer than the 508
510 had a bigger hard drive and a DVR fee
 
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JayStil

SatelliteGuys Pro
Feb 1, 2007
596
24
So that's what they're giving you when you go EA and need a VIP receiver? Is the 512 MPEG4? I was hoping for a 612 or even a 211 as an exchange for my 508.
 
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