this cuts both ways..I have seen instances where techs were running late and didn't bother to call....no good..then I have seen instances where the tech shows up on time and the customer informs the tech that they have one hour before they have to leave for the day....or try this one....when a tech shows up after confirming the job and the customer is no where to be found..The tech waits the required 30 mins and leaves ..The customer shows up an hour later and then bitches to Dish because the tech left....or the customer that complains a bout a no show but fails to see the note the tech left on the door and the message on their answering machine that he was there waiting for the customer to get home..
communication..it cuts both ways...
when someone is late and does not communicate, the system falls apart.,...bad for everybody.....Pick up the phone people(everybody)!!!!!
Yeah, this is also B/S. What customers have to realize the same thing the techs/installers do. A persons time is valuable, and any changes or modifications that need to be done by one or the other need to be disclosed to the other party as soon as possible.
Also, with you guys complaining about making calls on your personal cell phone. First, addressing the caller ID situation, I am a police officer, I have to use my cell phone to call people all the time and believe me, the people I call are not the kind of people I want to have my number. My AT&T phone and everyone AT&T phone I have ever had allows you to turn block your number on a per call basis for no charge. Find it, use it. If you have another provider, check with them and see what options they offer for blocking your number on a per call basis. Or, have your caller ID blocked permenantly.
Second, I live in an area where most people have US Cellular because it still uses Anolog signal. Spotty analog signal and spotty digital signal make up my area. This won't work for everybody but if your phone has an external antenna port, USE IT! Get on ebay and buy a unpowered (or powered if you have the cash) external antenna for your car. If you work in a area with bad cell phone reception, its a must. I purchased one and has greatly enhanced my reception. People can't believe I have a AT&T phone because their service in my area without the antenna is terrible. The 30 dollar antenna saved me from a 250 termination fee.